Introduction

This document describes the new features, open issues and closed issues for Cisco Infinite Video Platform (IVP) Release 18.4.3.

New and Changed Features

The following new or changed features have been introduced with this release.

Managed Device (ATV) Features

Feature

Description

None

Samsung Tizen SmartTV Features

Note
Note

Samsung Tizen client release 1.67 is part of IVP 18.4.3.


Feature

Description

None

PC and MAC Features

Feature

Description

State Event Report

The device logs in CER using JSON format for analytics in the cloud. The following events are included for Application states:

  • Application Launched

  • Application Killed

Enable/Disable DVR UX

The DVR feature can be enable or disable for the application in CTAP. When DVR is disabled, the application does not display the Record or Record Status icons in the following screens:

  • Player banner

  • Swimlanes that contain linear channels in Hub

  • Assets/tiles on full content

  • Guide

  • Action menu

  • Channel List

Advanced Purchase—Manage User Account

Users can their account under HUB > MY ACCOUNT with the following options (configurable per Service Provider). Selecting any of the options launches a third-party portal where the user can manage the information. The page that is displayed in the app is seamless to the user.

  • Personal Information—Selecting this option launches the third-party portal where the user can manage the personal information of the subscriber.

  • Billing Information—Selecting this option launches the third-party portal where the user can manage the billing information of the subscriber.

  • My subscription—Selecting this option launches the iTunes subscription page.

  • Purchase History—Selecting this option launches the third-party portal where the user can view all the purchases that have been made using the IVP app.

  • Redeem Voucher—Selecting this option launches the third-party portal where the user can redeem a voucher.

Android Device Features

Feature

Description

Recommendations—Most Popular Real Time Linear

A Top TV swimlane is configured in the Hub > Home that displays the most popular Linear watched NOW that is driven from the recommendation engine.

Continue Watching—Linear (Recently Watched) A Recently Watched swimlane in the Hub contains the recently viewed linear channels for the household. The swimlane shows the currently running program for all the channels. The currently tuned channel is also included in the list (if the video in the background is a linear channel, it is not included).
Recommendations—Most Popular VOD, Inclusion Filter for Genre

A swimlane can be configured in the Hub to display the most popular VOD that is driven from the recommendation engine. The following genre based swimlanes are configured under HUB > HOME:

  • Top Movies

  • Top TV Series

  • Top Sports

  • Top Kids

iOS Device Features

Feature

Description

Integrate Conviva SDK for Real-time video analytics

The Conviva SDK is integrated on the device for real-time video analytics. This is integrated as a plug-in and is configured for customer.

Table 1. Captured KPIs

Experience Insights

Metric

Automatically Collected (Y/N)

Quality - Video Startup Attempts Y
Video Start Failures Y
Exits Before Video Start Y
Plays Y
Video Startup Time Y
Quality - Video Playback Concurrent Plays Y
Video Playback Failures Y
Rebuffering Ratio Y
Average Bitrate Y
Ended Plays Y
Video Restart Time (Event added by IVP app) N
Connection Induced Rebuffering Ratio Y
Average Frame Rate Y
Audience Unique Devices Y
Total Minutes Y
Ended Plays/ Y
Unique Device
Minutes/Unique Device Y
Min/Ended Play Y
Average % Complete Y

IVP Operations Hub Features

Feature

Description

Support publish date for channels with new tags

Operators can view, edit and enter a publish date for a channel in the channel UI and Bootstrap UI so that the New icon is displayed.

Ops Hub Framework— Secure Access using Vault

The Operations Hub framework is now integrated with Vault (Security Bundle) for secure access; TAS is deployed in AWS.

Online Video Platform Features

Feature

Description

Display of Core Business Key Performance Indicators (KPIs) through Grafana

Visualization of core business enablement KPIs through Grafana. The following data is available:

  • Created households in the last 24 hours

  • Created households in the last 7 days

  • Removed households in the last 24 hours

  • Removed households in the last 7 days

  • Newly activated devices in the last 24 hours

  • Newly activated devices in the last 7 days

  • Removed devices in the last 24 hours

  • Removed devices in the last 7 day

  • Subscription package authorization in the last 24 hours

  • Subscription package authorization in the last 7 day

  • Subscription package de-authorization in the last 24 hours

  • Subscription package de-authorization in the last 7 day

  • TVOD purchases in the last 24 hours

  • TVOD purchases in the last 7 days

Purchase Report Aggregator

The Purchase Report Aggregator generates purchase reports (TVOD and PPV) that can be configured per customer requirements.

The report creation is triggered by the Back Office Adapter (BOA), either by API calls from the operator or automatically scheduled, and is configured in the BOA.

Ingest of Box Sets

This feature supports content groups of the type Collection. A collection is a single-level group containing assets of arbitrary relationship, and supports the ingest of box sets.

Content Retention Grace Period

A grace period can be configured at the platform level during deployment; during this grace period, metadata and media files are retained until NN days after the entitlement window expires. This feature includes the following:

  • Configurable parameter for the grace period for explicit deletion or an update to a VOD asset during ingest.

  • Configurable parameter for the grace period expiry of a VOD asset.

  • Deletion of ccontent and media upon reaching the exact grace period configuration.

  • Default parameter for the explicit deletion grace period is 1h.

  • Default parameter for the expiry grace period is 1d.

Known Issues

This section lists open and resolved issues for Cisco IVP Release 18.4.3. The issues describe unexpected behavior in IVP software releases.

Open Issues

The following open issues have been identified in IVP and have not been resolved.

Managed Device (ATV) Open Issues

Bug ID

Description

DE28826 Record option available for Radio Channel 100 but doesn’t schedule even if Success message is displayed.

Samsung Tizen SmartTV Open Issues

Bug ID

Description

HSD2-2514 Player control does not get hidden when Back to live is selected from More info page.
HSD2-2512 Player shows beginning of VOD when resuming a video.
HSD2-2510 Multiple contents airing at the same time in catchup.
HSD2-2231 Catchup event does not return to the detail page after event streaming gets completed.
HSD2-2146 Live - Confirmation pop-up window with Y/N option should be displayed when user tries to Cancel/Stop the recording asset.
HSD2-2082 Assets in the shelf should be classified based on the SDT and EDT of an event.
HSD2-2572 Inconsistencies in displaying the duration of assets in Live hub in RTL view.
HSD2-2511 App becomes completely unresponsive.
HSD2-2543 Unable to cancel recording.
HSD2-2401 Confirmation pop-up window with Confirm and Cancel options are not displayed when user stops Series content from Player Control/Recording detail page.
HSD2-2588 Remove blackness in the bottom of the assets in movies, series, kids.
HSD2-2155 Unable to search for a live video which is currently airing event.

PC and MAC Open Issues

Bug ID

Description

DE28560 Planned recordings are displayed under Partial recordings in My Library.
DE28562 Manage Recordings button is not displayed in Action menu for In-progress recordings.
DE28566 Progress bar for In-progress Recordings is not updated.
DE28567 Linear event player behavior is same as a recording In-progress events player.
DE28569 Seeking on a recording in-progress, the event's progress bar will restart the event.
DE28571 Recordings In-progress event's duration is displayed as 00:00 in player banner.
DE28693 Catchup episodes, Add to Watchlist action button is not displayed in Action menu.

Android Device Open Issues

Bug ID

Description

DE28625 Video is playing even when parental pin pop-up is displayed.
DE28626 Audio starts playing after wifi is disabled and enabled in Guide/Hub screen.
DE28627 Pause is not working most of the time.
DE28631 Error 001 is displayed after 5-10 minutes of playback.

iOS Device Open Issues

Bug ID

Description

DE28655 On Search results page, event poster metadata, App shows junk values against respective Genres.
DE28657 Channel list (Time Line) is not populating the metadata correctly; sometimes shows No title available and not refreshing.
DE28658 App shows ERR-000 pop-up when attempting to record events on Service 4 and 5.
DE28659 On Home Hub page, the Play icon in not visible on all the Services on Recently Viewed swimlane.
DE28660 Scenarios where after confirming Play icon on posters, App takes you to Action menu.
DE28661 Need to use BACK icon twice to return to Channel page.
DE28662 UI language Hebrew/Arabic, on Home and Library Hub, Service names on swimlane posters appear per RTL.
DE28663 In Hebrew/Arabic, tuned to live Service-Event, tri-color impression on Player banner (progress bar) appears wrong.

IVP Operations Hub Open Issues

Bug ID

Description

None

Online Video Platform Open Issues

Bug ID

Description

MDO-5583 CUE custom parameters are not exposed to pillar.
MDO-5384 Docker image creation/patching during production upgrades fails.

Closed Issues

The following issues have been resolved in IVP 18.4.3.

Managed Device (ATV) Closed Issues

Bug ID

Description

None

Samsung Tizen SmartTV Closed Issues

Bug ID

Description

HSD2-2553 Negative duration is displayed in player control when rewind beyond 00.00 for live.
HSD2-2548 Focus is not present if there is an error on cancelling recording when restart button is not present.
HSD2-2547 Navigating back from See all page leads to Watch now main hub instead of See all page from channels.
HSD2-2546 Focus is not on cancel recording after error pops up in more info.
HSD2-2537 Elapsed time does not get updated when rewinding the live in player control.
HSD2-2532 Unknown error is shown when stopping recording of currently airing program.
HSD2-2530 Timer gets updated when live is paused.
HSD2-2524 Unknown error is displayed when selecting catchup See all from mini-EPG and channels from catchup category.
HSD2-2523 Border is cut off at the top of Modify Parental Threshold in Settings page.
HSD2-2522 Navigation in See all page for Now On TV looks like it is jumping and repeats the same channel.
HSD2-2516 Date and time displayed incorrectly on Recordings page in LTR Mode.
HSD2-2515 Unresponsive buttons in the detail page for Live asset when Record+Cancel+Stop buttons are displayed.
HSD2-2508 No focus in More Info screen once you encounter an error on cancelling recording.
HSD2-2507 Do not show Restart button on More-Info detail page for VOD events.
HSD2-2501 Date is not displayed on tile in search result page for future assets.
HSD2-2499 Handle lengthy titles focus in search result in search.
HSD2-2131 Some Arabic text is displayed instead of event title while trying to record/cancel current airing event.
HSD2-2114 Thumbnail is not completely encapsulated on mini-EPG.
HSD2-2015 There is no focus after watching partially played asset until end from CW row.
HSD2-2595 Corrupted category.
HSD2-2559 Genre thumbnail title looks truncated for VODs.
HSD2-2283 Seek bar is always displayed at the end in the progress bar.
HSD2-2550 Multiple audio language options unavailable.
HSD2-2541 Error thrown when launching in debug mode.
HSD2-2526 Mini-EPG is moved down and highlight is cut off in the bottom.
HSD2-2525 Posters are not placed properly in the place holder.
HSD2-2519 When there are more categories, focus on the content tile is not correct.
HSD2-2327 Mulan movie plays wrong Nessie and me content and is not of movie length but trailer length.
HSD2-2557 Days are displayed in English in recording, channel and channel detail page.
HSD2-2556 Search issue, typing something which should return no matches and disable keys does not do that.
HSD2-2554 <3:7 intermittently > Black screen is displayed while trying to switch channel from mini-EPG.
HSD2-2551 Logo is not placed properly in the Top Level Menu.
HSD2-2549 There is no focus on player control after error pops up and relaunch.
HSD2-2535 Change customer color scheme.
HSD2-2600 Play any content and error is displayed.
HSD2-2594 Settings page and drop-down options mismatching with color scheme.
HSD2-2593 Progress bar displays in blue and green color in Live hub and mini-EPG.
HSD2-2592 Watch now focus is mismatching the color scheme.
HSD2-2583 Catchup - Incorrect day displayed.
HSD2-2582 Catch up - Empty library.
HSD2-2558 Progress bar is not aligned properly in player screen.
HSD2-2555 UI Tweaks with new color scheme.
HSD2-2095 Number of future and past events should be same in mini-EPG, and See All tile for past events should be placed before separator.

PC and MAC Closed Issues

Bug ID

Description

DE25602 Scroll in the guide should be restricted when popup displayed.
DE25622 Search Result screen: Swimlanes are scrollable and SeeAll is displayed even when only three events are available.
DE26335 Live pause: Application will crash on Pause/Resume the Live event on Safari browser.
DE28142 Wrong episode number (#) is displayed for episode in a swimlane.
DE28152 Today alignment is not correct.
DE28157 VOD purchase is failing in PC/MAC application (Purchase is successful in ACD with same user ID).
DE28158 Playback is failing for all events.
DE28198 Subscribe and watch icons are displayed together.
DE28199 Record icon appears for 2 seconds and then disappears from the quick guide panel.
DE28200 The date or Time for the catchup grid should be displayed.
DE28216 App hangs on Action menu when user navigate to Action menu from Full screen.
DE28250 Subscript for date (th, nd, etc) should be in smaller case.
DE28330 No space between year and content genre in player controller.

Android Device Closed Issues

Bug ID

Description

DE28156 VOD playback will auto restart when network changing/interrupted during playback.
DE26377 AV is not playing after performing restart of same service.
DE26378 Crash is observed while playing linear service from Channels after restart is performed (Observed 7/10 times).

iOS Device Closed Issues

Bug ID

Description

None

IVP Operations Hub Closed Issues

Bug ID

Description

None

Online Video Platform Closed Issues

Bug ID

Description

MDO-8170 VOD - Remove Watchlist should be Remove from watchlist.
MDO-8135 The event time details, restart icon, rating icon and record icon are not visible for the focus event thumbnail in timeline.
MDO-8132 TVOD series can only be rented from search, not from serie rental SL.
MDO-8129 Some VOD assets cause a loss of network; error message to appear when playback is attempted.
MDO-8128 Removal of Personalized Recommendations swimlane.
MDO-8127 Arabic/English UI text should be in the native language.
MDO-8038 Recordings scheduled on channels that do not exist in the dataplane.
MDO-7989 TV Guide uses the wrong set of genre filters.
MDO-7837 Watched or viewed status with progress bar is not displayed for svod/tvod/catchup events.
MDO-7797 When playing back a trailer, the total duration is displayed rather than the trailer duration.
MDO-7789 Logging out then back in again causes loss of all trickplay.
MDO-7703 Selecting Play from Start on Parental Locked event starts playback without PIN entry.
MDO-7588 Cover art stretched horizontally.
MDO-7582 Event start and end times sometimes wrong in Arabic mode.
MDO-7569 Crashed while navigating guide.
MDO-7555 Provider logo and VOD registration number is not displayed.
MDO-7149 Trickmodes on playback is unusable.
MDO-7143 Surfing through vhannels on the channel bar is slow and jerky and animation is non existent.
MDO-6861 Catchup assets are not displayed under continue to watch swimlane.
MDO-6852 No options presented to the user to delete all episodes of a series (Bulk Delete Feature).
MDO-6796 Television tab Guide swimlane labeled with 14 days not 7 days.