Monitoring and Reporting

About Monitoring and Reporting

Cisco UCS Director displays all managed components in each rack-mount server that has been added to a rack group. These components can be hardware or software.

Information You Can View

You can view and monitor details about each component, including the following:

  • License status

  • Summary of the current status

Components You Can Monitor

You can monitor specific components or view reports for each of the components, including the following:

  • vNICs and vHBAs

  • Adapters, such as network and PCI

  • Hardware components, such as CPUs, interface cards, and memory

Email Alerts

You can configure rules in Cisco UCS Director so that an email message is triggered when faults of a certain severity occur on rack servers or rack server groups. When fault conditions specified in the rule occur, an email message is triggered and sent to the recipients you have specified. For information on configuring these email alert rules, see Configuring Email Alert Rules.

Monitoring a Rack Server and Its Components

Procedure
    Step 1   On the menu bar, choose Physical > Compute.
    Step 2   In the left pane, expand the pod that contains the rack server group and then choose the rack server group.
    Step 3   In the right pane, click the Rack Server tab.
    Step 4   Choose the row of the server that you want to monitor.
    Step 5   Click View Details.

    By default, the Summary tab is displayed.

    Step 6   Click on one of the tabs to view the status of the licenses, the server, or a specific component in the server.

    Additional information may be available if you click View Details on one or more of the individual components.

    Viewing Reports About a Rack Server

    Procedure
      Step 1   On the menu bar, choose Physical > Compute.
      Step 2   In the left pane, expand the pod that contains the rack server group and then choose the rack server group.
      Step 3   In the right pane, click the Rack Server tab.
      Step 4   Choose the row of the server for which you want to view reports.
      Step 5   In the right pane, click the Summary tab to view a wide array of tabular, graphical, and map reports that provide a view of trending data for the account.
      Step 6   For some reports, you can click the icons on the table bar to customize the table columns, filter the results, or export a report of the current table contents.

      For more information, see the Cisco UCS Director Administration Guide.

      Clearing SEL

      Procedure
        Step 1   On the menu bar, choose Physical > Compute.
        Step 2   In the left pane, expand the pod that contains the rack server group, and then choose the rack server group.
        Step 3   In the right pane, click the Rack Servers tab.
        Step 4   Double-click the sever from the list to view the details or click the sever from the list and click the down arrow on the far right and choose View Details.
        Step 5   Click the System Event Log tab.
        Step 6   Click Clear IMC SEL Log.
        Step 7   (Optional)In the Clear IMC SEL Logs dialog box, check the Delete historical logs from Cisco UCS Director check box.

        Selecting this option clears the system event logs from the Cisco UCS Director GUI.

        Step 8   Click Submit.

        Uploading Technical Support Data to a Server

        Procedure
          Step 1   On the menu bar, choose Physical > Compute.
          Step 2   In the left pane, expand the pod that contains the rack server group, and then choose the rack server group.
          Step 3   In the right pane, click the Rack Servers tab.
          Step 4   Double-click the sever from the list to view the details or click the sever from the list and click the down arrow on the far right and choose View Details.
          Step 5   Click the Tech Support tab.
          Step 6   Click Create Tech Support.
          Step 7   In the Create Tech Support dialog box, complete the following fields:
          Name Description

          Destination Type drop-down list

          Select a destination for the support data. It can be one of the following:

          • Remote—Implies an external server

          • Local—Implies the current system.

          Network Type drop-down list

          The network type. This can be one of the following:

          • TFTP

          • FTP

          • SFTP

          • SCP

          Server IP/Hostname field

          The IP address or hostname of the server on which the support data file should be stored. Depending on the setting in the Network Type drop-down list, the name of this field will vary.

          Path and Filename field

          The path and filename that must be used when uploading the file to the remote server.

          Username

          The username the system should use to log in to the remote server. This field does not apply if the network type is TFTP.

          Password

          The password for the remote server username. This field does not apply if the network type is TFTP.

          Step 8   Click Submit.

          Configuring Email Alert Rules

          Procedure
            Step 1   On the menu bar, choose Administration > System.
            Step 2   Choose the Email Alert Rules tab.
            Step 3   Click Add (+).
            Step 4   In the Add Email Alert Rule dialog box, complete the following fields:

            Field

            Description

            Name field

            A unique name for the email alert rule.

            Alert Scope drop-down list

            Choose if the alert rule applies to a system, server groups or servers.

            Server Groups field

            Click Select to check the check boxes of the server groups that email alerts should be sent for.

            This field is displayed only when Server Group is selected in the Alert Scope drop-down list.

            Servers field

            Click Select to check the check boxes of the servers that email alerts should be sent for.

            This field is displayed only when Server is selected in the Alert Scope drop-down list.

            Email Address field

            The email address of the recipients of the email.

            You can enter multiple email addresses, separated by commas.

            Severity field

            Click Select to check the check boxes of the severity levels for which the email alert must be triggered.

            Enable Alert check box

            Check this check box to enable the alert rule immediately.

            Step 5   Click Submit.

            Server Diagnostics

            Overview of Server Diagnostics

            Server diagnostics is available through UCS Server Configuration Utility (UCS-SCU). You can use diagnostics tools to diagnose hardware problems with your Cisco servers and run tests on various server components to find out hardware issues along with analysis of the test results in a tabular format.

            You must download, configure, and save the UCS-SCU image to a remote location.


            Note

            Running a diagnostic test using the UCS-SCU image results in the server being temporarily unavailable as the server reboots with the UCS-SCU image.

            When you run diagnostics on any rack server, it reboots with the UCS-SCU image hosted on the location you have configured. The diagnostics tabular report displays the status of diagnostics for each server on which you have run diagnostics. Also, details of the server, the date and time the report was generated, diagnostics status and so on are displayed. You can delete or download diagnostic reports for a single or for multiple servers.

            Note

            You must configure the scpuser password to run server diagnostics. To configure the scpuser password, see Configuring an SCP User Password.

            Configuring Server Configuration Utility Image Location

            Perform this procedure to configure and save the location of the UCS-SCU image.

            Procedure
              Step 1   On the menu bar, choose Administration > Physical Accounts.
              Step 2   Choose the SCU Image Profiles tab.
              Step 3   Click Add.
              Step 4   In the Configure SCU Image Location dialog box, complete the following:

              Field

              Description

              Profile Name field

              Enter a name for the SCU image profile.

              ISO Share Type drop-down list

              Choose either Network File System (NFS), Common Internet File System (CIFS), World Wide Web (WWW) or Local share type.

              ISO Share IP field

              Enter the ISO share IP address.

              ISO Share Path field

              Enter the ISO share path.

              Username field

              Enter your ISO share login user name.

              Password field

              Enter your ISO share login password.

              Step 5   Click Save.
              Step 6   In the Submit Result dialog box, click OK.

              Running Diagnostics

              Perform this procedure when you want to run diagnostics for servers or server groups. Running diagnostics on servers will result in the selected servers being restarted.

              Procedure
                Step 1   On the menu bar, choose Administration > Physical Accounts.
                Step 2   Choose the Server Diagnostics tab.
                Step 3   Click Run Diagnostics.
                Step 4   In the Run Diagnostics dialog box, complete the following:

                Field

                Description

                Select Profile drop-down list

                Choose a diagnostics profile from the list.

                Server(s) drop-down list

                Click Select to check the check boxes of the server groups for which you want to run the diagnostics.

                Step 5   Click Submit.
                Note   

                You can perform the following actions on a server or multiple servers:

                • Select a server and click View Report to view reports.

                • Select a server or multiple servers and click Delete Report to delete reports.

                • Select a server or multiple servers and click Download Report to download reports. When you select multiple servers to download diagnostics reports, a zip file containing all the reports are downloaded.

                You cannot choose a server which is already running a diagnostics operation. Wait for the diagnostics operation to complete before triggering another diagnostics on this server.

                Diagnostics may take around 40 minutes to complete. This varies depending on the number of components present in the server.

                Configuring an SCP User Password

                An SCP user is used by server diagnostics and tech support upload operations for transferring files to the Cisco IMC Supervisor appliance using the SCP protocol. An scp user account cannot be used to login to the Cisco IMC Supervisor UI or the shelladmin. You must create an SCP user using Putty, and then log in to the user interface to set a password.

                Complete this procedure to configure a password for an SCP user.

                Procedure
                  Step 1   From the menu bar, choose Administration > Users and Groups.
                  Step 2   Click the SCP User Configuration tab.
                  Step 3   Enter the scp user password in the Password field.
                  Step 4   Click Submit.
                  Step 5   In the Submit Result dialog box, click OK.