Exporting Technical Support Data
Perform this task when requested by the Cisco Technical Assistance Center (TAC). This utility creates a summary report containing configuration information, logs and diagnostic data that will help TAC in troubleshooting and resolving a technical issue.
![]() Important |
If any firmware or BIOS updates are in progress, do not export the technical support data until those tasks are complete. |
Procedure
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Step 1 |
From the Apps drop-down list, select Administration. |
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Step 2 |
In the Navigation pane, click Utilities menu. |
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Step 3 |
From the Actions drop-down menu, select . |
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Step 4 |
In the Export Technical Support Data dialog box, update the following properties: |
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