Cisco TelePresence Content Server Release 7.0 Release Notes

Cisco TelePresence Content Server Release 7.0 Release Notes

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Published:

This release notes describe the changes and improvements included in the Cisco TelePresence Content Server Software Release 7.0.

Contents

• New Hardware and Software Features
• Content Server Compatibility Matrix.
• Limitations and Restrictions.
• Known Issues
• Open Caveats
• Resolved Caveats
• Troubleshooting and Technical Support
• Related Documentation
• Obtaining Documentation and Submitting a Service Request

New Hardware and Software Features

New Hardware Features:

4th Generation (M4 hardware)

– UCS C220 M4

– Intel(R) Xeon(R) CPU E5-2680 v3 @2.50GHz 24 cores

– 64 GB RAM

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Note This hardware specification is for TCS 7.0 Appliance on M4 only. TCS 7.0 Appliance is not supported on third generation hardware.

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TCS 7.0 VM is supported on third-generation, fourth-generation and third party hardware.

Content Server Compatibility Matrix.

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Limitations and Restrictions.

• For TCS 7.0, there is no on-box streaming server as Windows Server 2012 doesn’t support Windows Media Streaming server.For live streaming, TCS needs to be configured with external streaming server.
• Multicast content delivery from Windows media services is not supported on Windows 2012 Standard Edition.External Media Server can be used for unicast and multicast streaming.
• The Content Server does not support running Windows services such as Active Directory Domain Services (ADDS), DNS server, or file services. You should configure an external server for all Windows-based services.

Known Issues

• During third party hardware certification, it was found that TCS UI didn't show up though TCS is successfully installed and all the services were functioning.” To ensure that installation of TCS Software gets installed on third party Hardware. Please make sure correct date and times is configured. To check, do the following:

– Go to ESXI > Configuration > Time Configuration > Properties. Update the correct date and time (CSCus76714).

• Audio only recording with SIP is not supported in TCS 7.0.
• PIN Protected calls does not work with SIP.
• If you change the domain name of a third-generation Content Server and then run Windows Server Backup, the system could return this error message: “ The Block Level Backup Engine Service has been disabled. Enable the service and then restart Windows Server Backup”.

– The workaround is to start the Windows service called Virtual Disk, and then launch Windows Server Backup. If starting the Virtual Disk service does not resolve the issue, you should uninstall and reinstall the Windows Server Backup feature. (CSCuo29694)

Browser Issues

Table 4 Browser Issues

Browser	Issue	Workaround
IE 11	WMV and QuickTime recordings may not play in IE 11	To play WMV and QuickTime recordings, the Content Server site must be added to the compatibility view list as show in Figure 1.
Firefox	WMV Recordings may not be viewable in the content editor. After playing a WMV recording on Firefox, the following error might appear and Firefox stops responding: “ Microsoft Windows Media Player Firefox plugin may be busy or it may have stopped responding. You can stop the plugin now, or you can continue to see if the plugin will complete. Continue or Stop Plugin? ”.	There are no workarounds.
	When using Windows Media player with Firefox in HTTPS mode, the system could return this error message even if you have installed the required plugin “ Windows Media player is not installed on your computer. To play Windows Media in Firefox, you need to install a special plugin ”.	Use IE10 or IE11 Use HTTP instead of HTTPS. For more information about installing the required plugin, see https://support.mozilla.org/en-US/kb/play-windows-media-files-in-firefox?esab=a&s=Windows+Media+Player&r=2&as=s

Figure 1 Compatibility View Setting

 

Table 5, Lists of the supported playback formats with HTTPS.

 

Table 5 Supported HTTPS Playback Formats

Protocol	Format	Stream	Server	Supported
HTTPS	WMV	Live	WMS	No
HTTPS	WMV	VoD	WMS	No
HTTPS	WMV	VoD	IIS	Yes
HTTPS	MP4 Flash	Live	Wowza	Yes
HTTPS	MP4 Flash	VoD	IIS	No
HTTPS	MP4 Flash	VoD	Wowza	Yes

Supported Platforms, Browsers, and Plug-ins:

Open Caveats

Table 6, lists the open caveats in Content Server Release 7.0.

Resolved Caveats

Table 7, lists the resolved caveats in Content Server Release 7.0.

Troubleshooting and Technical Support

Cisco recommends registering your product at http://www.cisco.com/cisco/support/notifications.html in order to receive notifications about the latest software and security updates. New feature and maintenance releases are published regularly, and we recommend that your Content Server software is always kept up to date.

Using the server logs to help solve a problem

You can use the server logs to produce debugging information to assist customer support in solving issues. From the Management tab, go to Diagnostics > Server logs to access the Content Server logs.

Getting more help

If you experience any problems when configuring or using the Content Server, consult the online help for an explanation of how individual features and settings work. Also, see the Cisco TelePresence Content Server Administration and User Guide for this release on Cisco.com.

When contacting Cisco for support, make sure that you have this information:

• The serial number and product model number of the server
• The software build number, which can be found on the product user interface
• Your contact email address or telephone number
• A full description of the problem

Related Documentation

• Cisco TelePresence Content Server Documentation

http://www.cisco.com/en/US/products/ps11347/tsd_products_support_series_home.html

• Cisco UCS C220 Documentation

http://www.cisco.com/en/US/products/ps10493/tsd_products_support_series_home.html

• Cisco Capture Transform Share Documentation

http://www.cisco.com/en/US/products/ps12130/products_installation_and_configuration_guides_list.html

Information About Accessibility and Cisco Products

For information about the accessibility of this product, contact the Cisco accessibility team at accessibility@cisco.com.

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation using the Cisco Bug Search Tool (BST), submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation at: http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html

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