Cisco TelePresence Content Server Release 6.2 Virtual Machine Installation Guide

Install VMware vSphere ESXi

Step 1 Install VMware vSphere ESXi on the host Content Server. (See Table 1 for the ESXi version.)

For ESXi Release 5.0, see the VMware release notes here:

https://www.vmware.com/support/vsphere5/doc/vsphere-esx-vcenter-server-50-release-notes.html

For ESXi Release 5.1, see the VMware release notes here:

https://www.vmware.com/support/vsphere5/doc/vsphere-esx-vcenter-server-51-release-notes.html

For ESXi Release 5.5, see the VMware release notes here:

https://www.vmware.com/support/vsphere5/doc/vsphere-esx-vcenter-server-55-release-notes.html

Deploy OVA to Host

These instructions represent a typical installation. The Deploy OVF Template wizard dynamically changes to reflect the host configuration.

Step 1 Log in to the vSphere client to access the ESXi Host.

Step 2 Select File > Deploy OVF Template.

Step 3 On the Source page, Browse to the location of the.ova file that is specific to the host appliance. Click Next.

Note For TCS 6.2, OVA file is S_6_2_TCSVM_Bundle.zip and for BE6K, OVA file is S_6_2_TCSBE6K_Bundle.zip.

Step 4 On the Name and Location page, enter the Name for the VM Content Server guest, for example “Virtual_TCS”. Click Next.

Step 5 On the Disk Format page, confirm that the Thick Provision Lazy Zeroed default disk format is selected. Click Next.

Step 6 On the Ready to Complete page:

a. Confirm the deployment settings.

b. Select the Power on after deployment check box.

c. Click Finish.

Step 7 The installation process begins and a progress bar is displayed. The Content Server OVA is now deployed as a guest on the VM host.

Install Windows Server 2008 Standard R2 Service Pack 1

These instructions represent a typical installation.

Step 1 Obtain the Windows Server 2008 Standard R2 Service Pack 1 software to begin installation process.

Step 2 Power on the VM.

Step 3 Depending on your Windows Server media type, perform one of these steps:

a. Insert the Windows 2008 DVD in DVD drive. In ESXi, connect the DVD drive letter by using the ESXi option Connect/Disconnect the CD/DVD devices of Virtual Machine > Connect to <DVD drive letter>.

or

b. Mount the Windows 2008 ISO image file in ESXi by using the option Connect/Disconnect the CD/DVD devices of Virtual Machine > Connect to ISO Image on local disk and browse the Windows Server ISO image file.

Step 4 Press CTRL + ALT + Insert to boot from the DVD or the mounted ISO image.

Step 5 If prompted, choose Windows Server 2008 R2 Standard (Full Installation) x64.

Step 6 In the Install Windows Server screen, choose Custom (Advanced).

Step 7 Create two partitions on the host while installing Windows:

• C: for program files with a minimum of 100 GB space
• E: for media files with the remainder of available space (450 GB for M3 hardware)

Note The drive letter might differ in your OS. Go to Disk Management to change the drive to E:.

Step 8 Follow the prompts to complete the Windows Server installation.

Step 9 Install VMware Tools:

a. Right click the Content Server VM node. Select Guest > Install/Upgrade VMware Tools.

b. Click the Console tab. In the Console window double click the mounted drive (VMware Tools).

c. Double click setup64.exe to launch the Setup wizard. Choose Typical to complete the installation.

d. When installation is complete, click Finish. Click Restart to restart the system.

Step 10 Go to the console to configure the Content Server networking parameters. Assign the IP address, the netmask, the default gateway, and the DNS server address. For more information, see the Cisco TelePresence Quick Start Guide on Cisco.com.

Step 11 Go to My Computer > Properties and enable Remote Desktop services.

Install Internet Information Services

Step 1 Install Internet Information Services (IIS) for Windows Server. On the VM host, navigate to Server Manager > Roles > Add Roles. Click the Web Server (IIS) check box and click Next.

Step 2 In the Select Role Services window, select all the roles services. Click Next.

Step 3 Click Install to complete the IIS installation.

Install Window Media Services

Step 1 Download Windows Media Services (WMS) from: http://www.microsoft.com/en-in/download/details.aspx?id=20424

Step 2 Install the update.

Step 3 Navigate to Server Manager > Roles > Add Roles. Select the Streaming Media Services check box and click Next.

Step 4 In the Select Role Services window, select the three Role Services check boxes and click Next.

A pop-up window appears for installing the dependent services. Click OK to install the dependent services.

Step 5 In the Data Transfer Protocols window, select the Real Time Streaming Protocol (RTSP) check box and click Next.

Step 6 Click Install to complete the WMS installation.

Install Windows Server Features

Step 1 Navigate to Server Manager > Features > Add Features.

Step 2 In the Select Features window, select the Windows Server Backup Features, Windows Server Back, and Command-line Tools check boxes and click Next.

Step 3 Click Install to install the Backup Features.

Step 4 Navigate to Server Manager > Features > Add Features.

Step 5 In the Select Features window, click the Desktop Experience check box and click Next.

Step 6 Click Install to install the Desktop Experience.

Step 7 A pop-up appears for installing the dependent services. Click Okay to install the dependent services.

Step 8 Click Restart to restart the system.

Install VM Content Server

To install the VM Content Server and the license and option keys, you will need the software base Product Authorization Key (PAK) and option PAK. This information is part of the claim certificate that you received after ordering the VM Content Server.

Note You must be logged in as an administrator to install, uninstall, or manage the VM Content Server.

Step 1 Copy the S_6_2_TCSVM_Bundle.zip or S_6_2_TCSBE6K_Bundle.zip file to a folder on your system and extract the files. Launch the command prompt and change the directory to the folder location.

Note For TCS 6.2, file name is S_6_2_TCSVM_Bundle.zip and for BE6K, file name is S_6_2_TCSBE6K_Bundle.zip.

Step 2 Run dotNetFx40_Full_x86_x64.exe package to install.NET.

Step 3 Run GetTCSVirtualSN.exe to generate the virtual serial number (vSN) for your Content Server VM. Copy the virtual serial number.

Note To get the virtual serial number, use the command prompt and run as an administrator. Go to the location, where the S_6_2_TCSVM_Bundle.zip is extracted. Run GetTCSVirtualSN.exe from the command prompt.

Step 4 Go to the Cisco Product License Registration website (Cisco login required).

Enter this information:

a. In the Get New Licenses From a PAK or Token field, enter the Software Base PAK from the VM Content Server claim certificate. Click Fulfill single PAK/Token.

b. In the Virtual Serial Number field, enter the vSN from Step 3 and click Next.

c. Enter the End User email credentials and click the License Agreement check box. Click Get License. The License Request popup window displays the progress. When the process is complete, click Close.

d. The License Key is generated and sent to the user specified in the previous step.

Step 5

a. In the S_6_2_TCSVM_Bundle.zip extracted directory, create a TCSLic.txt file by using the licensing information in this format:

<<Virtual Serial No>>
<<Release Key>>
<<Recording 5 Key>>
<<Live 2 Key>>

Note For TCS 6.2, extracted directory is S_6_2_TCSVM_Bundle.zip. In the license text file, make sure that there are no extra spaces before or after the license keys.

b. In the S_6_2_TCSBE6K_Bundle.zip extracted directory, create a TCSLic.txt file by using the licensing information in this format:

<<Virtual Serial No>>
<<Release Key>>
<<Recording 1 Key>>
<<Live 1 Key>>

Note For BE6K, extracted directory is S_6_2_TCSBE6K_Bundle.zip. In the license text file, make sure that there are no extra spaces before or after the license keys.

Step 6 In the command prompt, run the PreInstaller.cmd from the extracted S_6_2_TCSVM_Bundle.zip or S_6_2_TCSBE6K_Bundle.zip directory to configure the Content Server Pre-Installer.

Step 7 Run S6_2_VM.exe to install the VM Content Server software on the appliance.

Follow the prompts to complete the TCS installation.

Step 8 Run the PostInstaller.cmd from the VM Scripts folder in the command prompt to configure the Post-Installer. This will reboot the system.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.

© 2015 Cisco Systems, Inc. All rights reserved.