Set Up the Solution Components

Set Up the Conference Bridges, TelePresence Conductor, and Unified Communications Manager

Before You Begin

  • Cisco TelePresence Conductor must be installed according to the instructions in Cisco TelePresence Conductor Getting Started or Cisco TelePresence Conductor Virtual Machine Installation Guide.

  • Cisco Unified Communications Manager must be installed and configured with a base configuration. Ensure connectivity by registering at least three endpoints, and make sure they are all capable of calling each other with voice and video communications.

  • One or more conference bridges must be powered on and accessible to the Cisco TelePresence Conductor over HTTP/HTTPS and SIP TLS. HTTPS is recommended in all cases and is required for Multiparty Licensing to work.

Procedure
     Command or ActionPurpose
    Step 1Complete the following tasks in Cisco TelePresence Conductor with Unified CM Deployment Guide (XC4.0):
    • Configuring the Cisco TelePresence MCU Series (if applicable).
    • Configuring the TelePresence Server.
    • Configuring the TelePresence Conductor's general settings.
    • Configuring the Unified CM's general settings.
     

    In CMR Hybrid, the TelePresence Conductor is deployed using its B2BUA. The external policy service interface is not supported.

     
    Step 2Enable Personal CMRs
     

    Optional. If you want to use PMP licenses with scheduled conferences, you must enable Personal CMRs for each license group. When Cisco TMS creates a scheduled conference, TelePresence Conductor looks through the list of Personal CMRs. If there is a Personal CMR with a PMP license defined for the user, the PMP license is used. If there is no matching user, an SMP license is used.

     
    Step 3Manage Multiparty Licensing
     

    We recommend that you enable Multiparty Licensing. Use these procedures if you have TelePresence Server conference bridges and use Multiparty Licensing. In this case, you administer licenses centrally on the Cisco TelePresence Conductor instead of loading screen licenses onto the bridges.

     
    Step 4Enable scheduled conferencing. Refer to Enable Scheduling in TelePresence Conductor and Cisco TMS for details.   

    Enable Personal CMRs

    The primary function of Personal Collaboration Meeting Rooms (CMRs) is to provide virtual rooms fo rusers to host meetings and collaborate with others. Using Cisco TMSPE, administators provision Personal CMRs on TelePresence Conductor for groups of users. Users can then activate and personalize their own CMR through a user portal.

    Role of Personal CMRs in Multiparty Licensing

    If you use Multiparty Licensing, then Personal CMRs have a secondary function. For deployments with a mix of Personal Multiparty (PMP) and Shared Multiparty (SMP) licenses they provide a mechanism for administrators to define whether each user in a particular user group should be allocated a PMP or an SMP license. This mechanism is used for all conference types, including scheduled conferences.

    • If a user does not have a Personal CMR, they consume SMP licenses for any scheduled conferences they initiate.

    • If a user has a Personal CMR, they consume a PMP license if the Multiparty Licensing Mode value for the CMR template is left to the default (Personal Multiparty). Their PMP license is used for any scheduled or CMR conferences they initiate.

    • If a user has a Personal CMR, and the Multiparty Licensing Mode value is changed to Shared Multiparty, they consume SMP licenses for their conferences.

    If you don't want a user to consume SMP licenses for their conferences and the user does not already have a Personal CMR, you need to provision a Personal CMR with the default licensing mode (Personal Multiparty). If the user has a Personal CMR, then no action is needed unless you previously changed the default licensing mode.

    Summary

    Does user have a Personal CMR?

    Then user consumes this license type...

    No

    SMP

    Yes - PMP mode

    PMP

    Yes - SMP mode

    SMP

    For details about administrator tasks for Multiparty Licenses, see Manage Multiparty Licensing.

    Personal CMR Templates and Conductor Conference Templates

    The CMR template corresponds to a conference template and a conference alias on TelePresence Conductor. CMRs created by using Cisco TMSPE cannot be modified through the TelePresence Conductor web user interface. Conference templates and aliases created by using TelePresence Conductor cannot be modified through Cisco TMSPE.

    Enable Personal CMRs Task Flow

    Before You Begin
    Procedure
       Command or ActionPurpose
      Step 1 Create a TelePresence Conductor User with API Access
       

      Create an API-enabled user account for Personal CMRs on each TelePresence Conductor or cluster.

       
      Step 2 Add the TelePresence Conductor API User to Cisco TMSPE
       

       

      Step 3 Enable WebEx for Personal CMRs
       

      Optional.

       
      Step 4Create CMR Templates
       

      Create one or more CMR templates to specify the base dial plan for CMR URIs and numeric aliases.

       
      Step 5Apply CMR Templates to Groups
       

      Apply the templates to Active Directory user groups.

       
      Step 6Enable Monitoring for Personal CMRs
       

      Optional. If you want to enable monitoring, add the TelePresence Conductor to Cisco TMS. You must do this even though TelePresence Conductor has been added to Cisco TMSPE.

       
      Step 7Synchronize CMRs
       

      Active Directory users are regularly synchronized with Cisco TMS. After synchronizing, TMS emails the CMR details to the affected users so they can activate their CMRs.

       
      Step 8Users activate their CMRs. 

      The CMR is created on TelePresence Conductor when the user activates it. When a Personal CMR is created, Cisco TMSPE applies the settings in the CMR template associated with the user's group, creates the room on TelePresence Conductor, and emails the user. No further interaction is needed from you as the administrator.

       
      What to Do Next

      You can now use the following conference methods:

      • Scheduled conferences using PMP or SMP licenses

      • Personal CMRs

      Create a TelePresence Conductor User with API Access

      Procedure
      In TelePresence Conductor, go to Users > Administrator accounts and create a User with the following attributes:

      • Access level: Read-write

      • Web access: No

      • API access: Yes

      • State: Enabled


      Add the TelePresence Conductor API User to Cisco TMSPE

      Procedure
        Step 1   In Cisco TMS, go to Systems > Provisioning > Users.
        Step 2   Click TelePresence Conductor Settings.
        Step 3   Click Add New.
        Step 4   In the TelePresence Conductor Configuration dialog, add the TelePresence Conductor details and user credentials:Hostname/IP: Hostname or IP address of the TelePresence Conductor.

        • Port: Port to connect on (default is HTTPS on port 443)

        • Username / Password: The credentials for the Conductor user that you created in the previous step.

        • Domain: TelePresence Conductor will append this domain for all numberic aliases created through Cisco TMSPE.

        • Click Save.

        Enable WebEx for Personal CMRs

        If you already have CMR Hybrid deployed, you can optionally enable it in Personal CMRs to allow joint participation by Cisco WebEx and TelePresence users. If this is a first-time CMR Hybrid deployment, you can do this as a separate task later, as described in Using CMR Hybrid with Personal CMRs, and regenerate the CMRs at that point. Or you can do it now, before you define the CMRs.

        Procedure
          Step 1   In Cisco TMS, go to Administrative Tools > Configuration > Provisioning Extension Settings.
          Step 2   Under Collaboration Meeting Room, set Allow WebEx Connections to Yes.
          Step 3   Click Save.

          If you do it now, remember to check Include WebEx when you create the CMR templates in the next step.

          Create CMR Templates

          Procedure
            Step 1   In Cisco TMS, go to Systems > Provisioning > Users(to access Cisco TMSPE).
            Step 2   Under Collaboration Meeting Room Templates, create one ore more templates as required
            • If this CMR template is for users with a PMP license, set Multiparty License Mode to Personal Multiparty on the CMR Template.
            • The SIP Alias Pattern specifies the URI pattern that users can dial to connect into the CMR. The Numeric Alias Pattern optionally specifies numeric dialing in addition, which can be based on number ranges or on regex patterns (Office Phone or Mobile Phone in Active Directory).
            • Check Include WebEx if you have CMR Hybrid and want to allow WebEx users to access the room.

            Apply CMR Templates to Groups

            Procedure
              Step 1   In Cisco TMS, go to Systems > Provisioning > Users.
              Step 2   Choose the relevant group, then select the button for the required template in the Active column.

              Enable Monitoring for Personal CMRs

              Optional. If you want to enable monitoring, you must complete this procedure even though TelePresence Conductor has been added to Cisco TMSPE.

              Procedure
              Add the TelePresence Conductor to Cisco TMS. See the Cisco TMS context-sensitive help or the Cisco TelePresence Management Suite Administrator Guide at http:/​/​www.cisco.com/​c/​en/​us/​support/​conferencing/​telepresence-management-suite-tms/​products-maintenance-guides-list.html.Search for "Adding systems".

              Synchronize CMRs

              Cisco TMSPE automatically synchronizes all Personal CMRs once per day. You can either wait for the synchronization to occur or (if you want to use the Personal CMRs or PMP licenses straight away) you can manually synchronize the CMRs.

              Procedure
                Step 1   In Cisco TMS, go to Systems > Provisioning > Users.
                Step 2   Under Collaboration Meeting Room Templates, click on TelePresence Conductor Settings.
                Step 3   In the dialog window that opens, find the relevant TelePresence Conductor and click the icon for it. The icon is on the right-hand side (with a tool-tip labeled TelePresence Conductor Multiparty Licensing).
                Step 4   In the dialog window that opens, click Synchronize Now. When the synchronization completes, Cisco TMS notifies the affected users by email that their Personal CMRs are available. Users can now activate and customize their CMRs through the Cisco TMSPE User Portal. When a user activates their CMR, it is created on TelePresence Conductor.

                Manage Multiparty Licensing

                Use the procedures in this section if you have TelePresence Server conference bridges and use Multiparty Licensing. In this case, you administer licenses centrally on the Cisco TelePresence Conductor instead of loading screen licenses onto the bridges.

                Procedure
                   Command or ActionPurpose
                  Step 1Enable Multiparty Licensing
                   

                  We recommend that you enable Multiparty Licensing.

                   
                  Step 2Apply Licenses to Users
                   

                  If you have a mix of Shared Multiparty (SMP) and Personal Multiparty (PMP) licenses, you can define whether each user in a particular user group should be allocated a PMP or an SMP license. Use this procedure to check what license type is in use for a given user group.

                   
                  Step 3Change the Licensing Mode
                   

                  Use this procedure to change the licensing mode for a given user group.

                   
                  Step 4Manually Synchronize Licenses
                   

                  Use this procedure if you want to use PMP licenses straight away without waiting for the automatic synch to occur.

                   
                  Step 5Monitor License Use
                   

                  Use this procedure to view how many licenses are installed, how many PMP licenses are assigned to users, and the peak usage of SMP licenses in the last 60 days.

                   

                  Enable Multiparty Licensing

                  We recommend that you enable Multiparty Licensing.

                  Procedure
                    Step 1   Log in to your TelePresence Conductor.
                    Step 2   Ensure there are no active calls on your TelePresence Conductor. Any currently active calls are ended when you enable Multiparty Licensing.
                    Step 3   Go to Maintenance > Option keys.
                    Step 4   Under Software option in the Add option key field, enter the option key for the Personal Multiparty (PMP) or Shared Multiparty (SMP) licenses you have purchased.
                    Step 5   Click Add option.
                    Step 6   Repeat for any other PMP and SMP license keys you have purchased. License keys are additive, so for example, two option keys for 100 Personal Multiparty licenses result in 200 Personal Multiparty licenses.
                    Step 7   On the same page, under Multiparty Licensing, set Multiparty licensing for TelePresence Servers to Enabled.

                    Apply Licenses to Users

                    If you have a mix of Shared Multiparty (SMP) and Personal Multiparty (PMP) licenses, you can define whether each user in a particular user group should be allocated a PMP or an SMP license. Users consume a Shared Multiparty (SMP) license for their conferences, unless they have a Personal CMR provisioned and the Personal CMR specifies Personal Multiparty (PMP) licensing mode (the default). You should do this when you set up the Personal CMRs. See Enable Personal CMRs.

                    To check what license type is in use for a given user group:

                    Procedure
                      Step 1   In Cisco TMS, go to Systems > Provisioning > Users > Collaboration Meeting Rooms Templates.
                      Step 2   Select the template concerned.
                      Step 3   The Multiparty License Mode drop-down determines what licensing mode is applied for the users groups with this template assigned.

                      Change the Licensing Mode


                      Caution

                      This process relates to changing the licensing mode. Other changes to templates are potentially disruptive and need pre-planning. For more information, refer to 'Managing Administration Changes to personal CMRs in the following guide:http:/​/​www.cisco.com/​c/​dam/​en/​us/​td/​docs/​telepresence/​infrastructure/​solutions/​cmrpremises/​cmr-premises-deployment-guide-r5-0.pdf.

                      To change the licensing mode for a given user group:

                      Procedure
                        Step 1   Ensure that sufficient PMP or SMP licenses (as appropriate) are available to support the change.
                        Step 2   In Cisco TMS, go to Systems > Provisioning > Users > Collaboration Meeting Room Templates.
                        Step 3   Select the template concerned.
                        Step 4   Set the Multiparty License Mode drop-down as required. To apply PMP licenses to users, select Personal Multiparty.
                        Step 5   Click Save.
                        Step 6   The counter next to Check sync status indicates how many CMRs are out of sync with the modified template. Click Regenerate CMRs to synchronize the change on TelePresence Conductor.

                        Manually Synchronize Licenses

                        Personal Multiparty (PMP) licenses are automatically synchronized by Cisco TMSPE's daily synch of the associated Personal CMRs. If you want to use PMP licenses straight away without waiting for the automatic synch, you can synchronize manually:

                        Before You Begin

                        We recommend that you synchronize during a maintenance window, or at least avoid doing it in peak hours.

                        Procedure
                          Step 1   In Cisco TMS, go to Systems > Provisioning > Users.
                          Step 2   Under Collaboration Meeting Room Templates, click on TelePresence Conductor Settings.
                          Step 3   Find the relevant TelePresence Conductor and click on its icon. The icon is on the right-hand side (with a tool-tip labeled 'TelePresence Conductor Multiparty Licensing').
                          Step 4   Click Synchronize Now.

                          Monitor License Use

                          You can view how many licenses are installed, how many PMP licenses are assigned to users, and the peak usage of SMP licenses in the last 60 days:

                          Procedure
                          In TelePresence Conductor go to Status > Multiparty licenses.