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Cisco TelePresence IP VCR Series

Cannot register E.164 numbers from an IP VCR to an MXM gatekeeper

Why can't I register E.164 numbers from my IP VCR to an MXM gatekeeper?

The IP VCR registers to the MXM gatekeeper as a gateway, and the MXM gatekeeper only allows gateways to register prefixes; therefore, the IP VCR cannot register E.164 numbers.

A prefix can be used to access all IP VCR recordings and folders. On the Settings > Gatekeeper page, set a Prefix for IP VCR registration, and select Register as service prefix. You can then access recordings on the IP VCR by dialing the prefix followed by the E.164 number. For example, to reach a recording with ID 111 on an IP VCR with prefix 22, dial 22111.

This article applies to the following products:

  • Cisco TelePresence IP VCR 2200 / MSE VCR blade

June 22nd, 2011TAA_KB_150