A
About function
1-7
Address Book window
1-14
Apply button
1-7
audio
codec statistics
1-2
settings
1-15
auto answer phone setting
1-15
B
bandwidth, meeting quality and
1-20
bit rate, advertised and negotiated
1-2
blue text, meaning of
1-43, 1-35, 1-38, 1-69, 1-34, 1-43, 1-38
C
call length, maximum
1-15
Call Statistics window
1-2
camera
adjustments
1-7, 1-5
monitoring
1-3
testing
1-6, 1-7, 1-6, 1-7
cameras
troubleshooting
1-19, 1-17, 1-18, 1-47, 1-12, 1-14, 1-16, 1-19
Cisco CallManager
monitoring
1-3
Cisco TelePresence Touch 12
software upgrade information
1-24
Cisco Unified Communications Manager
configuration file location
1-12
monitoring
1-3
Cisco Unified Communications Manager Settings window
1-12
codec, statistics from
1-2
Configuration
Obtaining the IP address
1-7
Upgrading to new CTS firmware releases
1-8
Configuration Issues window
1-43, 1-35, 1-38, 1-69, 1-34, 1-43, 1-38
CTS 500-32 and CTS 500-37
camera setup or troubleshooting fails
1-6
eye height check box is empty
1-6
microphones
1-4
phone verification fails
1-6
set up the display
1-2
speakers
1-3
Unified CM settings
1-6
D
Device information
hardware/software information
1-5
status information details
1-8
system information details
1-5
DHCP configuration
1-9
directory, adding meeting room to
1-14
Display
1-21
display
monitoring
1-3
displays
adjusting
1-4, 1-5, 1-4, 1-6, 1-5, 1-4, 1-3
adjusting color
1-3, 1-5, 1-4, 1-3
troubleshooting
1-6, 1-7, 1-6, 1-5
DSCP, audio and video settings
1-15
F
factory image, resetting
1-43, 1-35, 1-38, 1-69, 1-34, 1-43, 1-38
field, data in
1-7
Firmware, upgrading
1-24
H
hardware
testing
1-2
cameras, troubleshooting
1-19, 1-17, 1-18, 1-47, 1-12, 1-14, 1-16, 1-19
displays
1-3, 1-5, 1-4, 1-3
other devices
1-31, 1-26, 1-28, 1-60, 1-25, 1-34, 1-29
room lighting, camera setup choices for
1-14, 1-16, 1-17, 1-47, 1-12
testing cameras
1-6, 1-7, 1-6, 1-7, 1-5
troubleshooting
1-21, 1-23, 1-29, 1-18, 1-20, 1-24, 1-19, 1-21, 1-25, 1-49, 1-52, 1-57, 1-14, 1-18, 1-22, 1-14, 1-18, 1-22, 1-16, 1-19, 1-31, 1-18, 1-21, 1-27, 1-20, 1-23, 1-26
network cabling
1-46, 1-37, 1-40, 1-72, 1-37, 1-36, 1-46, 1-40
troubleshooting displays
1-6, 1-7, 1-6, 1-5
Hardware Setup window
1-2
Help function
1-7
I
IP address
Cisco TelePresence
1-9
dynamic
1-9
meeting room
1-14
static
1-9
IP phone
manual configuration of
1-15
monitoring
1-3
troubleshooting
1-37, 1-40, 1-72, 1-46, 1-41
IP Settings window
1-9
L
language, displayed
1-20
light, display image and
1-3, 1-5, 1-4, 1-3
log file
downloading
1-37, 1-38, 1-40, 1-29, 1-31, 1-32, 1-34, 1-63, 1-64, 1-66, 1-28, 1-29, 1-31, 1-28, 1-30, 1-37, 1-38, 1-39, 1-32, 1-33, 1-35, 1-31, 1-32, 1-34
viewing
1-37, 1-38, 1-40, 1-29, 1-31, 1-32, 1-34, 1-63, 1-64, 1-66, 1-28, 1-29, 1-31, 1-28, 1-30, 1-37, 1-38, 1-39, 1-32, 1-33, 1-35, 1-31, 1-32, 1-34
Log Files window
1-37, 1-38, 1-40, 1-29, 1-31, 1-32, 1-34, 1-63, 1-64, 1-66, 1-28, 1-29, 1-31, 1-28, 1-30, 1-37, 1-38, 1-39, 1-32, 1-33, 1-35, 1-31, 1-32, 1-34
Logout function
1-7
M
MAC address
Cisco TelePresence
1-9
media port settings
1-16
message
SIP
1-39, 1-31, 1-34, 1-65, 1-30, 1-39, 1-34
validation
1-7
microphone
testing
1-21, 1-19, 1-20, 1-50, 1-15, 1-17, 1-19, 1-21
troubleshooting
1-25
microphones
1-23, 1-20, 1-21, 1-52, 1-18, 1-19, 1-21, 1-23
N
navigating the system
1-5
network connection
troubleshooting
1-46, 1-37, 1-40, 1-72, 1-46, 1-40
Network Settings window
1-11
Network Statistics window
1-5
Noise Level test
1-11
P
packet transmission statistics
1-5
password, changing
1-19
Passwords
resetting in CTS
1-25
restoring connectivity
1-26
presentation devices
1-29, 1-24, 1-25, 1-57, 1-22, 1-31, 1-27, 1-26
testing
1-24, 1-21, 1-23, 1-55, 1-20, 1-21, 1-23, 1-24
R
Reset button
1-7
Reverberation test
1-10
S
SIP
request methods
1-41, 1-32, 1-35, 1-67, 1-32, 1-31, 1-40, 1-36, 1-35
response message types
1-41, 1-33, 1-36, 1-67, 1-32, 1-41, 1-36
SIP Messages window
1-39, 1-31, 1-34, 1-65, 1-30, 1-39, 1-34
SNMP Settings window
1-17
speaker
testing
1-20, 1-17, 1-19, 1-48, 1-14, 1-15, 1-17, 1-19
troubleshooting
1-21, 1-18, 1-19, 1-49, 1-14, 1-16, 1-18, 1-20
speakers
1-21, 1-18, 1-19, 1-49, 1-14, 1-16, 1-18, 1-20
system
1-19
days display not active
1-20
display on duration
1-21
display on time
1-20
navigation
1-5
quality
1-19
restart
1-43, 1-45, 1-35, 1-36, 1-38, 1-39, 1-69, 1-70, 1-34, 1-35, 1-34, 1-35, 1-43, 1-44, 1-38, 1-39, 1-38, 1-39
status update
1-3
type
1-20
system image
factory
1-43, 1-35, 1-38, 1-69, 1-34, 1-43, 1-38
resetting
1-43, 1-35, 1-38, 1-69, 1-34, 1-43, 1-38
System Restart window
1-45, 1-36, 1-39, 1-70, 1-35, 1-44, 1-39
System Settings window
1-19
System Status window
1-3
T
Telephony Settings window
1-15
TFTP server, configuring
1-12
time zone, selecting
1-20
trap receiver, SNMP
1-17
Troubleshooting
Cameras
Camera top-to-bottom switching
1-19
Image colors are incorrect
1-19
Image not positioned correctly
1-19
No image
1-19
CTX Test tab
1-10
Device Test tab
1-8
Displays
no image
1-6
IP Phone
cabling
1-46
does not register
1-46
does not register, network
1-47
phone idle screen missing
1-47
Logging In
Administration login is slow
1-36
Main Display
CTS 500 shroud light
1-36
Microphones
Choppy audio during double-talk
1-24
Microphone icon with red pipe
1-23
No sound registers
1-23
Sound is hollow and echoes
1-24
Sound is muffled
1-23
Presentations
Bulb icon on CTS screen
1-31, 1-26, 1-27, 1-59, 1-24, 1-29, 1-28
Caution pop-up
No input received from document camera
1-30
No VGA (DVI) input
1-30
Local presentation audio is not playing
1-36
Presentation fails to display
1-36
System Status window
1-31
Projector
Test pattern is not displayed
1-29
projector
bulb icon on CTS screen
1-33
CTS 3000 and CTS 3200
Operation Status
ERROR message
1-33
Failed message
1-33
projector alarms
1-33
XML/RPC failure message
1-33
image is dim
1-32
projector serial port
1-33
test pattern is not displayed
1-32
Video
picture interruptions
1-45
quality settings in Unified CM
1-45
U
username, setting
1-19
V
video
codec statistics
1-2
settings
1-15
troubleshooting
1-45, 1-36, 1-39, 1-71, 1-36, 1-35, 1-45, 1-40, 1-39
VLAN ID
administrative
1-11
operational
1-11