A

About function 1-7

Address Book window 1-14

Apply button 1-7

audio

codec statistics 1-2

settings 1-15

auto answer phone setting 1-15

B

bandwidth, meeting quality and 1-20

bit rate, advertised and negotiated 1-2

blue text, meaning of 1-43, 1-35, 1-38, 1-69, 1-34, 1-43, 1-38

C

call length, maximum 1-15

Call Statistics window 1-2

camera

adjustments 1-7, 1-5

monitoring 1-3

testing 1-6, 1-7, 1-6, 1-7

cameras

troubleshooting 1-19, 1-17, 1-18, 1-47, 1-12, 1-14, 1-16, 1-19

Cisco CallManager

monitoring 1-3

Cisco TelePresence Touch 12

software upgrade information 1-24

Cisco Unified Communications Manager

configuration file location 1-12

monitoring 1-3

Cisco Unified Communications Manager Settings window 1-12

codec, statistics from 1-2

Configuration

Obtaining the IP address 1-7

Upgrading to new CTS firmware releases 1-8

Configuration Issues window 1-43, 1-35, 1-38, 1-69, 1-34, 1-43, 1-38

CTS 500-32 and CTS 500-37

camera setup or troubleshooting fails 1-6

eye height check box is empty 1-6

microphones 1-4

phone verification fails 1-6

set up the display 1-2

speakers 1-3

Unified CM settings 1-6

D

Device information

hardware/software information 1-5

status information details 1-8

system information details 1-5

DHCP configuration 1-9

directory, adding meeting room to 1-14

Display 1-21

display

monitoring 1-3

displays

adjusting 1-4, 1-5, 1-4, 1-6, 1-5, 1-4, 1-3

adjusting color 1-3, 1-5, 1-4, 1-3

troubleshooting 1-6, 1-7, 1-6, 1-5

DSCP, audio and video settings 1-15

F

factory image, resetting 1-43, 1-35, 1-38, 1-69, 1-34, 1-43, 1-38

field, data in 1-7

Firmware, upgrading 1-24

H

hardware

testing 1-2

cameras, troubleshooting 1-19, 1-17, 1-18, 1-47, 1-12, 1-14, 1-16, 1-19

displays 1-3, 1-5, 1-4, 1-3

other devices 1-31, 1-26, 1-28, 1-60, 1-25, 1-34, 1-29

room lighting, camera setup choices for 1-14, 1-16, 1-17, 1-47, 1-12

testing cameras 1-6, 1-7, 1-6, 1-7, 1-5

troubleshooting 1-21, 1-23, 1-29, 1-18, 1-20, 1-24, 1-19, 1-21, 1-25, 1-49, 1-52, 1-57, 1-14, 1-18, 1-22, 1-14, 1-18, 1-22, 1-16, 1-19, 1-31, 1-18, 1-21, 1-27, 1-20, 1-23, 1-26

network cabling 1-46, 1-37, 1-40, 1-72, 1-37, 1-36, 1-46, 1-40

troubleshooting displays 1-6, 1-7, 1-6, 1-5

Hardware Setup window 1-2

Help function 1-7

I

IP address

Cisco TelePresence 1-9

dynamic 1-9

meeting room 1-14

static 1-9

IP phone

manual configuration of 1-15

monitoring 1-3

troubleshooting 1-37, 1-40, 1-72, 1-46, 1-41

IP Settings window 1-9

L

language, displayed 1-20

light, display image and 1-3, 1-5, 1-4, 1-3

log file

downloading 1-37, 1-38, 1-40, 1-29, 1-31, 1-32, 1-34, 1-63, 1-64, 1-66, 1-28, 1-29, 1-31, 1-28, 1-30, 1-37, 1-38, 1-39, 1-32, 1-33, 1-35, 1-31, 1-32, 1-34

viewing 1-37, 1-38, 1-40, 1-29, 1-31, 1-32, 1-34, 1-63, 1-64, 1-66, 1-28, 1-29, 1-31, 1-28, 1-30, 1-37, 1-38, 1-39, 1-32, 1-33, 1-35, 1-31, 1-32, 1-34

Log Files window 1-37, 1-38, 1-40, 1-29, 1-31, 1-32, 1-34, 1-63, 1-64, 1-66, 1-28, 1-29, 1-31, 1-28, 1-30, 1-37, 1-38, 1-39, 1-32, 1-33, 1-35, 1-31, 1-32, 1-34

Logout function 1-7

M

MAC address

Cisco TelePresence 1-9

media port settings 1-16

message

SIP 1-39, 1-31, 1-34, 1-65, 1-30, 1-39, 1-34

validation 1-7

microphone

testing 1-21, 1-19, 1-20, 1-50, 1-15, 1-17, 1-19, 1-21

troubleshooting 1-25

microphones 1-23, 1-20, 1-21, 1-52, 1-18, 1-19, 1-21, 1-23

N

navigating the system 1-5

network connection

troubleshooting 1-46, 1-37, 1-40, 1-72, 1-46, 1-40

Network Settings window 1-11

Network Statistics window 1-5

Noise Level test 1-11

P

packet transmission statistics 1-5

password, changing 1-19

Passwords

resetting in CTS 1-25

restoring connectivity 1-26

presentation devices 1-29, 1-24, 1-25, 1-57, 1-22, 1-31, 1-27, 1-26

testing 1-24, 1-21, 1-23, 1-55, 1-20, 1-21, 1-23, 1-24

R

Reset button 1-7

Reverberation test 1-10

S

SIP

request methods 1-41, 1-32, 1-35, 1-67, 1-32, 1-31, 1-40, 1-36, 1-35

response message types 1-41, 1-33, 1-36, 1-67, 1-32, 1-41, 1-36

SIP Messages window 1-39, 1-31, 1-34, 1-65, 1-30, 1-39, 1-34

SNMP Settings window 1-17

speaker

testing 1-20, 1-17, 1-19, 1-48, 1-14, 1-15, 1-17, 1-19

troubleshooting 1-21, 1-18, 1-19, 1-49, 1-14, 1-16, 1-18, 1-20

speakers 1-21, 1-18, 1-19, 1-49, 1-14, 1-16, 1-18, 1-20

system 1-19

days display not active 1-20

display on duration 1-21

display on time 1-20

navigation 1-5

quality 1-19

restart 1-43, 1-45, 1-35, 1-36, 1-38, 1-39, 1-69, 1-70, 1-34, 1-35, 1-34, 1-35, 1-43, 1-44, 1-38, 1-39, 1-38, 1-39

status update 1-3

type 1-20

system image

factory 1-43, 1-35, 1-38, 1-69, 1-34, 1-43, 1-38

resetting 1-43, 1-35, 1-38, 1-69, 1-34, 1-43, 1-38

System Restart window 1-45, 1-36, 1-39, 1-70, 1-35, 1-44, 1-39

System Settings window 1-19

System Status window 1-3

T

Telephony Settings window 1-15

TFTP server, configuring 1-12

time zone, selecting 1-20

trap receiver, SNMP 1-17

Troubleshooting

Cameras

Camera top-to-bottom switching 1-19

Image colors are incorrect 1-19

Image not positioned correctly 1-19

No image 1-19

CTX Test tab 1-10

Device Test tab 1-8

Displays

no image 1-6

IP Phone

cabling 1-46

does not register 1-46

does not register, network 1-47

phone idle screen missing 1-47

Logging In

Administration login is slow 1-36

Main Display

CTS 500 shroud light 1-36

Microphones

Choppy audio during double-talk 1-24

Microphone icon with red pipe 1-23

No sound registers 1-23

Sound is hollow and echoes 1-24

Sound is muffled 1-23

Presentations

Bulb icon on CTS screen 1-31, 1-26, 1-27, 1-59, 1-24, 1-29, 1-28

Caution pop-up

No input received from document camera 1-30

No VGA (DVI) input 1-30

Local presentation audio is not playing 1-36

Presentation fails to display 1-36

System Status window 1-31

Projector

Test pattern is not displayed 1-29

projector

bulb icon on CTS screen 1-33

CTS 3000 and CTS 3200

Operation Status

ERROR message 1-33

Failed message 1-33

projector alarms 1-33

XML/RPC failure message 1-33

image is dim 1-32

projector serial port 1-33

test pattern is not displayed 1-32

Video

picture interruptions 1-45

quality settings in Unified CM 1-45

U

username, setting 1-19

V

video

codec statistics 1-2

settings 1-15

troubleshooting 1-45, 1-36, 1-39, 1-71, 1-36, 1-35, 1-45, 1-40, 1-39

VLAN ID

administrative 1-11

operational 1-11