On the Troubleshooting > Ping page, choose the interface from which to send ping packets to the specified destination, and click Ping.

On the Troubleshooting > Tracroute page, enter the destination address for which you want to run traceroute, and click Traceroute. Traceroute discovers the route, and the number of hops that packets take when traveling to their destination and helps you identify potential link bottlenecks throughout the transmission path.

On the Troubleshooting > Diagnostics page, choose the type of tests to run on the switch, and click StartRunning some diagnostic tests may be disruptive to the switch.

Use the Troubleshooting > Switch Reboot page, to restart the switch or restore it to factory defaults.

• Restart Switch - Click to reboot the switch. You can select to restart the switch on the Restart Switch dialog box with or without saving the recent configurations. If you do not select the Save Configuration check box, the switch is restarted with the existing configurations.
• Factory Reset - Click to erase the startup configuration in the persistent memory on the switch, and reboot the switches with the initial factory default configuration. After you reset a switch, there is no way to recover the erased configuration.

On the Troubleshooting > Logs page, use the Config Logs button to configure the type and details of logs that you want to see and click the Save & Apply to Device button. Also, you can set a numerical value to the number of latest log entries to display. You can download the logs for further troubleshooting.

You can view and download debug reports on the Troubleshooting > Debug page. Assign a name using the Name of the debug output field. In the Enter the CLIs of which output needs to be packaged. field, enter up to five CLIs. To view the output in the same window, click View, else click Download Output to save the report as a text file.