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This chapter contains the following sections:
To troubleshoot your network, follow these general steps:
For additional information, visit one of the following support communities:
If you are unable to solve a problem after using the troubleshooting suggestions in this guide, contact a customer service representative for assistance and further instructions. Before you call, have the following information ready to help your service provider assist you as quickly as possible:
After you have collected this information, see the Obtaining Documentation and Submitting a Service Request.
This section includes symptoms, possible causes and solutions for the following problems with Cisco Nexus 1000V InterCloud.
Problem- InterCloud Link is not created.
Problem- InterCloud Extender does not register With Cisco Nexus 1000V VSM in the InterCloud.
Problem- InterCloud Switch does not register With Cisco Nexus 1000V VSM in the InterCloud.
Problem- Access tunnel is not up and running.
Problem- There is no traffic from the VM in the enterprise to the VM in the cloud.
Problem- InterCloud Switch is not reachable.
Use one of the following commands to troubleshoot Cisco Nexus1000V InterCloud:
Command |
Purpose |
---|---|
show intercloud ctrl-channel configuration |
Displays information about control channel configuration. |
show intercloud ctrl-channel connections |
Displays information about active VM connections. |
show intercloud ctrl-channel connection status |
Displays information about active VM connection status. |
show intercloud tunnel |
Displays secure tunnel information. |
show intercloud tunnel configuration |
Displays information about secure tunnel configuration. |
show intercloud tunnel statistics |
Displays information about secure tunnel statistics. |
show intercloud tunnel connections |
Displays information about secure tunnel connections. |
show intercloud VM names |
Displays information about VMs names in the cloud. |
show intercloud VM statistics |
Displays information about VMs statistics in the cloud. |
show intercloud port |
Displays InterCloud port information. |
show system internal intercloud |
Displays event log information for all InterCloud modules |
show intercloud clink |
Displays InterCloud clink information. |
show intercloud clink status |
Displays InterCloud clink status information. |
show nsc-pa status |
Verifies the registration status of the Cisco Nexus 1000V InterCloud VSM with the Cisco Prime Network Services Controller. |