- Preface
- Admin View Access and User Interface
- Channel Guides
- Food Menu
- Locations
- Speed Dial
- White List
- Surveys
- Localization of Content
- Cache Refresh
- Patient FAQs
- Patient Messages
- Patient Requests
- System Configuration
- Format for Importing the .csv Files
- Operator View
- System Administration
- Varnish Cache
Cisco Patient Connect 1.6 Admin View Guide
Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
- Updated:
- July 30, 2017
Chapter: Speed Dial
Chapter Overview
This chapter explains how to configure speed dial numbers for Patient View.
Speed Dial
Speed dial numbers can be programmed for Patient View in the Speed Dial screen of Admin View. Consult with the hospital administrators and nursing staff to determine which departments patients call often such as Front Desk, Gift Shop, Catering, Radiology, Housekeeping, Parking Attendant, Shuttle Bus, Chaplain, etc. Up to 30 numbers can be programmed.
This is the speed dial that is displayed in patient view and it is easier for the patient to dial such as gift shop.
Program a Speed Dial Number
Follow the steps below to program a speed dial number:
Step 1 Choose Speed Dial within the Content Management menu.
Step 2 Click the Add New Speed Dial button.
A new entry is added to the table on the screen.
Step 3 Choose a number from the drop-down menu in the Speed Dial Number column. If speed dial numbers are already in use, those numbers will not appear in the menu.
Step 4 Enter a descriptive name in the Name column such as “Gift Shop” or “Radiology”. This name will be shown on Patient View.
Step 5 In the Phone Number column, enter a contact number.
Step 6 Click on the Image tab.
The Select Image for SpeedDial page appears.
Step 7 Choose the picture you want to upload and click Select.
Step 8 Select the screen resolution from the Select Resolution drop-down menu.
Step 9 Select the name of the department for which the speed dial function applies from the Departments drop-down menu.
Note If you leave this field blank, the default value will be All. If this speed dial is only for a specific department, select it from the drop down list.
Step 10 Select the type of room for which the speed dial function applies from the Room Types drop-down menu.
Note If you leave this field blank, the default value will be All. If this speed dial is only for a specific room, select it from the drop down list. Patient Room, Waiting Room, and Guest Room are the available values for your selection.
Step 11 Select the language from the Locales drop-down menu.
Note If you leave this field blank, the default value will be All. If this speed dial is only for a specific language, select it from the drop down list.
Step 12 Click the green button in the Action column to save the entry. Otherwise, click the white button to cancel the entry.
Modify a Speed Dial Entry
If you want to edit a speed dial entry:
Step 1 Find the entry that you want to modify in the table. Click the blue button in the Action column.
Step 2 Modify the fields as desired.
Step 3 Click the green button to save your changes or the white button to cancel your changes.
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