System Administrator View
The system administrator is a person who has the authority to configure the CPC solution for hospitals.
Follow these steps to log in to System Administrator View:
Step 1 Open the Chrome browser.
Note Although Chrome is the only supported browser for this application, System Administrator View may run on other browsers.
Step 2 Enter http://[CPC_Server_IP_Address]/adminui/ (for example, http://172.21.133.218/adminui/) and press the Enter key.
Step 3 In the login screen, enter your credentials. The default credentials are:
– username = system_admin1
– password = Cisco123!Cisco123
Step 4 Click the Log In button.
Tenant Management
Each hospital administrator user is known as tenant administrator. A system administrator can configure tenant administrator.
Creating a Tenant
To create a tenant, perform the following steps:
Step 1 Choose Tenants from the Content Management menu of System Admin View.
The Tenant page opens.
Step 2 From the Actions menu, choose Create Tenant.
A row gets added on top of the existing list of tenants.
Step 3 Enter the following details for the new tenant:
-
Tenant ID
-
Tenant Name
-
Tenant Description
Step 4 Click the Save icon in the Actions column to save the new tenant.
The newly added tenant appears in the list with INACTIVE status.
Note To cancel the new tenant entry, click the Cancel icon.
Onboarding a Tenant
After you create a tenant, you need to activate it for onboarding the tenant. Follow these steps to onboard a tenant.
Step 1 On the Tenant page, click the green icon in the Actions column from the list of tenants that you want to onboard.
The Onboard Tenant page opens.
Step 2 You can add or verify the following credentials before activating the tenant:
-
ZIP Code: Enter the Zip Code and click the Add button.
-
Admin Credentials: Enter the tenant admin user name and password and click the Verify button to verify the credentials.
-
Patient Store: Enter the user name and password and click the Verify button to check the access to the patient store.
-
CMS: Enter the domain, user name, and password of the Content Management System and click the Verify button to check the CMS access.
-
Workflow Engine: Click the Verify button to check the workflow engine access.
Step 3 Click the Activate button.
The status of the tenant becomes ACTIVE.
Note Click the Deactivate button to deactivate the tenant.
Editing a Tenant
To edit a tenant, perform the following steps:
Step 1 On the Tenant page, click the edit icon in the Actions column from the list of tenants that you want to edit.
Step 2 The following fields of the row become editable:
-
Tenant Name
-
Tenant Description
Note You can edit only name and description of the tenant.
Step 3 Click the Save icon in the Actions column to save the edited information.
Deleting a Tenant
To delete a tenant, perform the following steps:
Step 1 On the Tenant page, click the delete icon in the Actions column from the list of tenants that you want to delete.
Step 2 Confirm your deletion.
Note You can delete only the tenants that are having INACTIVE status.
Videos
Cisco Patient Connect delivers heath, relaxation, and custom videos to patients. All videos are available to patients on Patient View within the Video Library feature.
Videos can be uploaded and stored on external Apache media servers or the Nuxeo content management system (CMS). Refer to the Cisco Patient Connect Content Management Guide for instructions on how to upload, store, and publish custom videos to the CPC CMS.
After the videos are uploaded, their metadata and links should be imported into Admin View using a CSV file. The videos stored on the Apache and Nuxeo servers are then linked to Cisco Patient Connect. (see the Configuring Videos to Watch section). For example, a hospital may require that all patients view a hospital orientation video and a video about HIPPA after being admitted.
Videos can also be assigned to individual patients by the care staff using Care Team View. Care staff can either start a video stream or assign videos to be watched at the patient’s convenience. There are two types of video assignments:
-
Required Videos: These videos are mandatory. Patients must watch these videos before discharge.
-
Suggested Videos: These videos are not mandatory. Patients are strongly encouraged to watch these videos but it is not a requirement for their discharge.
Note The Media Cache property in the policy of the Cisco Interactive Experience Manager (IEM) should be set to ‘false’.
Importing Video Metadata
The video metadata is imported into System Admin View using a .csv file that has been provided to you.
Note The .csv file must include the information about each video as explained in the File Format for Relaxation Videos or File Format for Education Videos section.
Follow these steps to import the .csv file:
Step 1 Click the Videos button within the Content Management menu in the left pane.
Step 2 Select a video type (e.g. Education or Relaxation) from the drop-down menu in the upper right corner.
Step 3 Click the Actions button and select the Import Videos from the drop-down list.
Step 4 In the Bulk Import dialog box, click the Add File button.
Step 5 In the File Upload window, navigate to the location where you saved the metadata .csv file.
Step 6 Select the metadata .csv file and click Open.
Step 7 Click the Start button to start importing metadata.
Step 8 Click Done after completing the import.
Deleting Video Metadata
All the video metadata can be deleted with the Delete All Videos option. Use this option if you will re-import a new .csv file to replace the old metadata.
Note • Only the metadata will be deleted. The videos and thumbnails will not be deleted from the media servers or CMS.
-
It is not possible to delete a single metadata entry.
-
If one or more videos are already assigned to Patient(s), one more confirmation dialog box will appear. Selecting Yes will first delete all the assignments, then the metadata. Selecting No will not delete anything.
Follow these steps to delete all video metadata:
Step 1 To access the Videos page, click the Videos button within the Content Management menu in the left pane.
Step 2 Select a video type (e.g. Education or Relaxation).
Step 3 Click the Actions button and select Delete All Videos from the drop-down list.
Step 4 In the dialog box prompting your confirmation to delete all video metadata, click the OK button.
System Properties
The System Properties page enables you to configure the Property Key and the Property Value based on customer requirements. Select the function from the list to view the property key and property value of each function. Click on the blue Edit icon to edit the values. For example, video.call is a property value and the key value can be either true or false.
Ensure that you follow the table below and verify property value against each property key.
Table C-1 Default System Properties Checklist
|
|
|
patient.history.max.records
|
Limit on number of patient-history records allowed to accumulate in DB.
|
3000
Note Set 0 for no limit.
|
patient.history.purge.count.at.limit
|
When patient.history.max.records have accumulated, how many records to purge before adding new.
|
25
|
|
directory.cache.validity.secs
|
Directory cache validity in seconds.
|
18000
|
directory.staff.role.pattern.doctor
|
Directory staff role pattern for doctor.
|
staff physician,staff adult physician,poi-physician,poi-volunteer physican,poi-uced physican
|
directory.staff.role.pattern.nurse
|
Directory staff role pattern for nurse.
|
registered nurse,reg nurse,nurse home visitor,nurse anesthetist,nurse midwife,vocational nurse,nurse practitioner,continence nurse
|
directory.staff.photo.base.url
|
Directory staff photo base URL.
|
https://apache_farm_host
|
directory.staff.photo.default.url
|
Directory staff phto default URL.
|
https://10.104.194.58/i/doc-default-img.png
|
|
show.notifications
|
Show notifications.
|
true
|
show.footer
|
Show footer.
|
true
|
|
video.call
|
Video Call
|
true
|
video.call.auto.answer.expiry.duration
|
Auto answer expiry duration for video call.
|
10
|
video.screen.choices
|
Video screen options.
|
HOME,MY_VISIT
|
|
privacy.data.unlock.duration
|
Privacy data unlock duration.
|
60
|
privacy.data.lock
|
Whether the privacy data lock option is enabled.
|
false
|
|
user.expiration.time
|
User expiration time.
|
3600
|
System Properties for EMR Integration
You can configure the EMR application integration using the following system properties:
Table C-2 System Properties for EMR integration
|
|
|
hl7.patient.schedule.ts.format
|
HL7 patient schedule ts format.
|
yyyyMMddHHmm
|
hl7.patient.schedule.ts.past.margin.minutes
|
HL7 patient schedule ts past margin in minutes.
|
1
|
hl7.patient.type.map.PRISONER
|
Patient type code used for prisoners.
|
12
|
default.timezone.name
|
Default timezone name. For example, Asia/Kolkata.
|
America/Chicago
|
hl7.handler.msg.size.limit
|
HL7 handler msg size limit.
|
0
|
hl7.handler.msgs.per.second.limit
|
hl7 handler msgs per second limit
|
0
|
Name Display Configuration Properties
The name display patterns contain one or more keyword strings from a job title. If a pattern is found as a substring of the EMR staff member job title (reported in a ROL segment), that staff member is classified accordingly (as doctor or nurse role). If there are no matches, that staff member is classified as "Other". The role classification then determines which name display format is applied.
Name display is affected by several system properties as follows:
Table C-3 System Properties for Name Display Settings
|
|
|
hl7.staff.assignment.max.age.days
|
Maximum days of staff assignment.
|
7
|
hl7.staff.role.description.PRIMARY_NURSE
|
Staff role description.
|
Primary Nurse
|
hl7.staff.role.pattern.doctor
|
Pattern (as CSV file) in staff roles to be classified as doctor.
|
consulting physician,attending
|
hl7.staff.role.pattern.nurse
|
Pattern (as CSV file) in staff roles to be classified as nurse.
|
registered nurse,practitioner,1st call provider,2nd call provider
|
patient.name.default.display.format
|
The default display format of the patient name.
|
FIRST_NAME_ONLY
|
Patterns for job titles are displayed from Active Directory. These patterns can be configured using the following system properties:
Table C-4 System Properties for Job Title Pattern Settings
|
|
|
directory.staff.role.pattern.doctor
|
Patterns (as CSV) in directory job titles to be classified as doctor.
|
staff physician,staff adult physician,poi-physician,poi-volunteer physican,poi-uced physican
|
directory.staff.role.pattern.nurse
|
Patterns (as CSV) in directory job titles to be classified as nurse.
|
registered nurse,reg nurse,nurse home visitor,nurse anesthetist,nurse midwife,vocational nurse,nurse practitioner,continence nurse
|
directory.staff.photo.base.url
|
Directory staff photo base URL.
|
https://apache_farm_host
|
directory.staff.photo.default.url
|
Directory staff phto default URL.
|
https://10.104.194.58/i/doc-default-img.png
|
Note The system is limited by available data from external systems. For example, if you select to display the first and last names and degree (Example, M.D.), the degree may be missing for some individuals if it is not listed in the EMR or AD.
System Properties for Drug Education Configuration
This feature depends on the EMR sending prescription information (RDE messages) to CPC. Extended educational information is available from Lexicomp if the hospital subscribes to their service.
You can configure the Drug Education feature using the following properties:
Table C-5 System Properties for Drug Education Configuration
|
|
|
drug.education.locale.default
|
Drug education locale default.
|
en_US
|
drug.education.default.list.sections
|
Drug education default list sections.
|
USED_FOR,TELL_DR_BEFORE_TAKING,BEST_WAY_TO_TAKE
|
drugeduc.maxCacheEntries
|
Number of drug entries to cache.
|
30
|
drugeduc.cacheValidityMins
|
How minutes cached data is considered to remain valid.
|
1440
|
lexicomp.baseUrl
|
Base URL to access Lexicomp.
|
https://webservices.lexi.com/rest/ref/databases/
|
lexicomp.username
|
Username to access Lexicomp subscription.
|
UserForSubscribedCustomer
|
lexicomp.password
|
Password to access Lexicomp subscription.
|
PwForSUbscribedCustomer
|
lexicomp.connectionTimeout
|
msec timeout for socket connect.
|
6000
|
lexicomp.readTimeout
|
msec timeout for socket read.
|
6000
|
lexicomp.assumeAdult
|
Should patient be considered adult if no DOB available?
|
y
|
lexicomp.ageThresholdForAdult
|
Minimum age for patient to view adult version.
|
15
|
lexicomp.sectionsToFetch
|
Determines which educ document sections are fetched from the vendor.
|
DRUG_NAME,NOTE,US_BRAND_NAMES,CANADIAN_BRANDS,WARNING,USED_FOR,BEST_WAY_TO_TAKE,COPYRIGHT
|
lexicomp.sectionForBrandName
|
DRUG_NAME and brands are needed at a minimum to populate list data and should not be removed.
|
US_BRAND_NAMES
|
lexicomp.defaultLocale
|
Locale used when none provided, and for querying generic/brand names.
|
en_US
|
System Properties for Configuring Videos based on the EMR Orders
You can configure videos based on the EMR orders using the following system properties:
Table C-6 System Properties for configuring videos based on the EMR orders
|
|
|
hl7.esb.url
|
EMR Outbound URL.
|
services/hl7-outbound
|
hl7.esb.enabled
|
Determines whether CPC sends any status messages back to the EMR.
|
false
|
hl7.video.assignment.mandatory
|
Defines whether the videos are mandatory or recommended.
|
true
|
hl7.video.assignment.status.update.frequency.msec
|
Frequency at which the status can be sent.
|
3600000
|
System Properties for Phone Configuration
You can set the following system property value for the Phone configuration:
Table C-7 System Properties for Phone Configuration
|
|
|
phone.ringer
|
Phone ringer.
|
false
|
Note Phone configuration can be done on the IEM for the specific IEC device profile. Refer the IEM documentation to know how to configure phone.
System Properties for Demo Configuration
This feature facilitates demonstration of CPC when an actual staff assignment system is not available, using simulated predefined care team members listed in the bundled OpenLDAP directory.
You can configure the Demo integration using the following system properties:
Table C-8 System Properties for Demo Integration
|
|
|
demo.assign.nurseId
|
Demo assign nurse ID.
|
nurse1
|
demo.nurse.roles
|
Roles for demo nursers.
|
RegisteredNurse,MidWife,NursePractitioner
|
demo.nurse.teamids
|
Team IDs for demo nurses.
|
,2,3
|
demo.nurse.teamnames
|
Team names for demo nurses.
|
,,NursePractitioners
|
demo.nurse.jobtitles
|
Job title for demo nurses.
|
Reg Nurse II,MidWife Prime,
|
demo.nurse.roledescriptions
|
Role description for demo nurses.
|
RegisteredNurse,1st call Provider,Nurse Practitioners
|
demo.nurse.assignment.enabled
|
Whether the demo nurse assignment is enabled.
|
false
|
System Properties for Presence Configuration
You can configure the Presence feature using the following properties:
Table C-9 System Properties for Presence Feature Configuration
|
|
|
cups.host
|
Cups host.
|
10.104.195.179
|
cups.port
|
Cups port.
|
8083
|
cups.protocol
|
Cups protocol.
|
https
|
presence.do.not.disturb
|
Whether do not disturb option for Presence is enabled.
|
false
|
System Properties for Staff Assignment Configuration
The Staff Assignment feature provides updated data regularly on which care team staff are currently assigned to a particular bed.
You can configure the Staff Assignment feature using the following properties:
Table C-10 System Properties for Staff Assignment Configuration
|
|
|
raulandborg.ws.url
|
Raulandborg WS URL.
|
http://loaclhost:26002/SAIWebService
|
System Properties for Configuring Movies Integration
This feature provides movies for entertainment. CPC integrates with Swank as a supported provider. The hospital must subscribe with Swank.
Note Contact Swank to obtain correct values for host and customer key. Swank provides movie category names in the English language only. Corresponding translations may be obtained separately and imported as a Localization Language Pack.
Table C-11 System Properties for Configuring the Movie Integration
|
|
|
vod.age.rating.options
|
CSV list of possible ratings in (vod rating system 1/2).
|
G,PG,PG-13,R,NC-17,NR
|
vod.desired.encoding
|
DRM encoding.
|
cenc
|
vod.language.filter
|
When true, language supported by VOD provider will be filtered based on the languages supported by the product.
|
false
|
vod.metadata.refresh.frequency.msec
|
How often to refresh VOD metadata to CMS.
|
900000
|
vod.metadata.refresh.start.delay.msec
|
How long to wait before first poll for VOD metadata.
|
3000
|
vod.poll.categories.url
|
URL for VOD adapter to all categories.
|
http://esbhost:8283/services/swank-category-proxy
|
vod.poll.video.url
|
URL for VOD adapter to poll movie metadata.
|
http://esbhost:8283/services/swank-polling-proxy
|
vod.provider.locale.default
|
Language for movie titles & descriptions.
|
en_US
|
vod.rating.system1
|
Age-based rating system to use - 1st choice.
|
MPAA
|
vod.rating.system2
|
Age-based rating system to use - 2nd choice.
|
US TV
|
vod.server.customer.key
|
Authentication key to access VOD/Movies on demand streaming server.
|
xxx
|
vod.server.host
|
URL for VOD /Movies on demand streaming server.
|
ssdemo04.swankmp.com
|
vod.update.poll.enable
|
Whether to poll VOD/Movies on demand titles & categories.
|
true
|
Note The vod.poll.*.url properties are not editable
System Properties for Configuring Videos
You can configure videos for education and relaxation using the following properties:
Table C-12 System Properties for Videos
|
|
|
education.video.format
|
Format of the education video. For example, mp4.
|
mp4
|
education.thumbnail.format
|
Thumbnail format (image format) of the education video. For example, jpg.
|
jpg
|
relaxation.video.format
|
Format of the relaxation video. For example, mp4.
|
mp4
|
relaxation.thumbnail.format
|
Thumbnail format (image format) of the relaxation video. For example, jpg.
|
jpg
|
apache.base.url
|
Apache base URL.
|
https://<Apache farm IP>
|
Custom videos are configured in CPC CMS. Refer the Content Management System guide for more details.
System Properties for CPC Content Management System
You can configure CPC CMS using the following properties:
Table C-13 System Properties for CPC CMS
|
|
|
cms.url
|
CPC CMS URL.
|
http://<CMS IP>:8080
|
cms.thumbnail.index
|
CPC CMS thumbnail index.
|
2
|
cms.api.url
|
CPC CMS URL.
|
http://<CMS IP>:8080/nuxeo/site/automation
|
System Properties for Collaboration Devices Configuration
This feature allows hospital staff to collaborate using various devices to join a conference call to resolve a patient problem. CPC integrates with Cisco Instant Connect (sold and installed separately). The following properties should be customized based on the actual Instant Connect install, using dedicated IPICS credentials created for CPC use with the necessary roles. In addition, the administrator should customize appropriate workflows to include collaboration.
Table C-14 System Properties for Collaboration Devices Configuration
|
|
|
collaboration.ipics.ws.user.name
|
User name for IPICS web services.
|
ipics
|
collaboration.ipics.ws.pw
|
Password for IPICS web services.
|
xxx
|
collaboration.ipics.ws.uri
|
URI for IPICS web services.
|
http://ipicshost/ipics_server/services/IpicsWebService
|
System Properties for Configuring CBORD Food Ordering Vendor
Images used to represent the CBORD food ordering categories in the Food Menu feature of the Patient view app are uploaded into the Cisco Patient Connect Content Management System (CMS) and then the titles of the images are mapped to the CBORD food menu items (i.e. meal names, servicecourses names) in the iepdb.resourcebundle table using the Localization Import/Export feature of Admin view. For instructions on how to upload new CBORD meal category images or view existing images, refer to the Cisco Patient Connect Content Management Guide. For instructions on how to map the titles of the images that are in the CMS to the CBORD food menu, refer to the Localization chapter.
Table C-15 System Properties for Food Ordering Vendor specific to CBORD
|
|
|
cbord.ws.url
|
Web service URL.
|
NA
|
cbord.ws.meals.action
|
URL to retrieve meals data.
|
NA
|
cbord.ws.foods.action
|
URL to retrieve foods data.
|
NA
|
cbord.ws.ordersubmit.action
|
URL to submit an order.
|
NA
|
cbord.vendorkey
|
Vendor key based on subscription
|
NA
|
Licensing
The Licensing page enables you to register for license to use the CPC solution based on your needs and view the status of the licensing information such as, Registration Status, Licensing Authorization Status, Export-Controlled Functionality, and Transport Settings.
Additionally, you can also view the license version and its license usage in the CPC solution.
Smart License Registration
By default, the CPC solution is under a 90-day evaluation period. During this period, you can use all the features of the solution. You need to register for smart licensing before the expiration of the evaluation period to use the CPC solution with compliance. After the evaluation period, the system displays out-of-compliance message until you get registered for smart licensing.
Obtaining the Product Instance Registration Token
You need to obtain the product instance registration token from Cisco Smart Software Manager or Cisco Smart Software Manager satellite to get registered for the CPC solution.
Follow these steps to obtain the product instance token:
Step 1 Open the browser, enter https://software.cisco.com in the URL field, and press the Enter key.
The Cisco Software Central page opens.
Step 2 Click the Login button and enter your CCO ID (Cisco Connection Online Identification) and password.
Note Customer can request CCO account to access cisco.com.
Step 3 Click the Smart Software Licensing link.
The Smart Software Manager page opens.
Step 4 Click Inventory and then the General tab.
Step 5 Select the appropriate Virtual Account from the drop down list available above the General tab.
Step 6 Click the New Token button on the General tab page.
The Create Registration Token dialog box appears.
Step 7 Enter the description for the token in the Description field.
Step 8 Enter the number of days to specify the expiry duration of the token in the Expiry After field.
Note Although Cisco recommends a maximum of 30 days, you can, however enter 1 to 365 days.
Step 9 Select the Allow export-controlled functionality on the products registered with this token check box if you are creating a token that enables the customers to use restricted functions from an Export Control perspective. Uncheck this box if you do not need to enable Export Control.
Note To use Export Control, the Smart Account has to be authorized.
Step 10 Click the Create Token button to create the product registration token.
Note The newly created token appears in the Product Instance Registration Tokens table.
Step 11 Click the token in the Token column of the table to copy it and use it as explained in the Using the Product Instance Registration Token section.
Using the Product Instance Registration Token
Follow these steps to use the product instance registration token for the CPC solution:
Step 1 Choose Licensing within the System Configuration menu in the left pane.
Step 2 Click the Register button on the Smart Software Licensing page.
The Smart Software Licensing Product Registration dialog box appears.
Step 3 Paste the Registration Token that you obtained in the Product Instance Registration Token text box and click the Register button.
Note Refer the Obtaining the Product Instance Registration Token section to know how to obtain the product instance registration token.
You have now registered CPC to Smart Licensing.
Note After the successful registration, the Smart Software Licensing page displays the Registration Status as REGISTERED and the License Authorization Status as AUTHORIZED.
Smart Software Licensing Status
Table C-16 Smart Software Licensing Status
|
|
|
Registration Status
|
UNREGISTERED
|
Not registered for the license.
|
REGISTERED
|
Registered for the license.
|
License Authorization Status
|
No License in Use
|
The product instance does not use any license.
|
AUTHORIZED
|
The CPC smart licensing module is using the correct trust store for the transport gateway.
|
Smart Account
|
<the customer Smart Account>
|
The name of the customer Smart Account.
|
Virtual Account
|
Default or named virtual account.
|
Default or the actual name of the Virtual Account that was created by the customer.
|
Product Instance Name
|
mxdb-qa
|
This is the default product instance name.
Note The product instance name can be changed using TUI. Refer the Command Line Interface Reference section of the Cisco Patient Connect Installation Guide to know how to change the product instance name.
|
Export-Controlled Functionality
|
Not Allowed
|
You are not using restricted functions according to ECLs (Export Control Laws).
|
Allowed
|
You can generate a restricted token that activates restricted functionality according to Export Control Laws (ECLs).
|
Transport Settings
|
Direct
|
The platform connects directly to Cisco Smart Software Manager.
|
Transport Gateway
|
Using the Transport Gateway (downloadable from cisco.com) to connect to Cisco Smart Software Manager or connecting to Cisco Smart Software Manager satellite which is an on-prem version of Cisco SSM.
Note The system is pre-configured to connect to CSSM. This configuration, however, can be changed manually.
|
Smart License Usage
The Smart License Usage table indicates that the number of licenses used for basic and advanced versions and their status.
The following table provides details about the Smart License Usage table:
Table C-17 Smart License Usage Table Details
|
|
|
License (Version)
|
CPC_BASE
|
The CPC basic package license. The basic package includes guest room and waiting room features such as, phone, settings, movies, and TV.
|
CPC_ENHANCED
|
The CPC enhanced package license. This package includes patient room features in addition to the guest room and waiting room description.
|
Description
|
Cisco Patient Connect Base Package
|
Description for the CPC_BASE license.
|
Cisco Patient Connect Advanced Package
|
Description for the CPC_ENHANCED license.
|
Count
|
<number>
|
The number of license available for each version.
Note One license can be used for the number of end points that have been tagged while creating the license.
|
Status
|
InCompliance
|
All the endpoints are having enough licenses in the Smart Account to use.
|
OutOfCompliance
|
One or more endpoints are using more licenses than available in the Smart Account.
For example, if there are six endpoints and you have purchased only five licenses, the Virtual Account/Smart Account is out of compliance.
|
Renewing Authorization
While CPC automatically renews authorization every 30 days so that compliance status can be accurately reflected on the platform based on the latest entitlements from the Smart Account, the user can manually renew the authorization to ensure that it has the latest entitlement and usage.
Follow these steps to renew the authorization for using the license:
Step 1 Choose Licensing within the System Configuration menu in the left pane.
Step 2 From the Actions menu, choose Renew Authorization Now...
Note The Actions menu will be available only after you register for license as explained in the Smart License Registration section.
After a few seconds a success message appears.
Renewing Registration
CPC registration to Cisco Smart Software Manager is valid for 365 days and CPC automatically renew its registration every 6 months. The user, however, has the option of renewing the registration in case there is an issue with the automatic registration renewal.
Follow these steps to renew registration for the license:
Step 1 Choose Licensing within the System Configuration menu in the left pane.
Step 2 From the Actions menu, choose Renew Registration Now...
Note The Actions menu will be available only after you register for license as explained in the Smart License Registration section.
After a few seconds a success message appears.
Reregistering License
If your license has been expired, you can reregister for the license as follows:
Step 1 Choose Licensing within the System Configuration menu in the left pane.
Step 2 From the Actions menu, choose Reregister....
Note The Actions menu will be available only after you register for licensing as explained in the Smart License Registration section.
Step 3 Follow the steps from Step 3 written in the Using the Product Instance Registration Token section.
Deregistering License
If you no longer need to use the CPC solution and want to return the license back to the pool so other CPC product instances can use it, you can deregister from Cisco Smart Software Manager as follows:
Step 1 Choose Licensing within the System Configuration menu in the left pane.
Step 2 From the Actions menu, choose Deregister...
Note The Actions menu will be available only after you register for licensing as explained in the Smart License Registration section.
Step 3 A confirmation message appears. Click the Deregister button to get the product deregistered.
After a few seconds a success message appears.
Downloading the Log File
The log file captures the detailed information of the license usage. If you encounter any issues in licensing, you can download the log file and share the same with the IT support for troubleshooting.
Follow these steps to download the log file:
Step 1 Choose Licensing within the System Configuration menu in the left pane.
Step 2 From the Actions menu, choose Download TAC File.
Note The Actions menu will be available only after you register for licensing as explained in the Smart License Registration section.
The log file gets downloaded to your default directory.