Table of Contents

pnp-mobile-guide.fm

Mobile Application User Guide for Cisco Network Plug and Play

2015-10-30

2016-2-25

The Cisco Network Plug and Play mobile application helps you deploy Cisco network devices using the Cisco Network Plug and Play Solution.

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Set Up Server Address

You must set up the Cisco Network Plug and Play mobile app with the Cisco APIC-EM controller IP address before using it to deploy devices.

on the main menu.

2. In the Server URL field, enter the IP address of the APIC-EM controller.

3. In the Username and Password fields, enter the username and password credentials for a user account configured with the Installer role. Get this information from the APIC-EM controller administrator.

to test the APIC-EM controller connection and show the status.

in the upper left corner, to return to the main screen.

if there is no connectivity. While connecting, the icon is orange.

The mobile app must be able to connect through 3G, 4G, or WiFi to the Cisco Network Plug and Play application to download device bootstrap configurations.

Deploy Devices

Deploying a device means to deliver a bootstrap configuration file to the network device. The device then contacts the Cisco Network Plug and Play application, which completes device configuration automatically.

1. Use the special serial console cable to connect your mobile device to the Cisco network device console port.

The following console cable is needed, depending on whether your mobile device is an iOS or Android device:

), –r iOS devices with the older 30-pin connector.

on the main menu.

3. Select a Site.

4. If the network administrator has preconfigured the device serial number, deployment starts automatically.

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If there is no bootstrap configuration defined for the device, the device deployment status is displayed and you will not see the Deploy Bootstrap button.

, below the device list.

if there is no connectivity. While connecting, the icon is orange.

After disconnecting the console cable from the network device, if you want to connect it to a different network device, you must first manually refresh the mobile app to reflect the correct status when connecting to the new device.

If you have an iOS mobile device with a Redpark cable and are deploying multiple network devices, after you are done with one device, you must unplug the Redpark cable from both your mobile device and the network device to close the serial connection. If you do not disconnect the cable from your mobile device, the serial session is not closed and the wrong configuration could be deployed on the next device.

This function is not supported for Cisco wireless access point devices.

View Deployment Status

You can view deployment status for any pre-provisioned device from the Cisco Network Plug and Play application. A console cable does not need to be connected to a device, as the status comes from the server.

on the main menu.

at the top.

3. Select a site to see the deployed and pending devices for the site.

4. Select a device to see details.

The mobile app displays the device details, provisioning status, and history of provisioning operations.

To see unplanned device status, follow these steps:

Devices at the top.

2. Select a time range to see devices added within the selected period.

This function is not supported for Cisco wireless access point devices.

Register Device Serial Numbers

You can register device serial numbers with the Cisco Network Plug and Play application without deploying the devices.

on the main menu.

and then hold the mobile device camera about three inches from the network device barcode and tap the scanning screen to read the barcode. The camera must have a resolution of 3 megapixels or better.

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Troubleshooting

You can do the following troubleshooting operations:

■Check the status of the Cisco Plug and Play IOS Agent

■Check the status of the APIC-EM controller connection

■Use the mobile app as a terminal console to enter device CLI commands

■Perform a factory reset on the device

■View and email log files

Checking the Status of the Cisco Plug and Play IOS Agent

Ensure that your mobile device is connected to the Cisco network device with the special serial console cable.

on the main menu.

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Checking the Status of the APIC-EM Controller Connection

on the main menu.

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Entering CLI Commands on the Network Device

Ensure that your mobile device is connected to the Cisco network device with the special serial console cable.

on the main menu.

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to send the commands to the device.

Factory Resetting a Device

Ensure that your mobile device is connected to the Cisco network device with the special serial console cable.

on the main menu.

to send the CLI commands write erase and reload to the device.

The device configuration will be erased and the device will reload. Once the device is finished reloading you can reconnect to it again through the mobile app.

Viewing and Emailing Log Files

To view a log file, follow these steps:

on the main menu.

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3. Tap a session log to view the log of a session with the Cisco Network Plug and Play application, or tap a serial log to view the log of a serial session with a network device.

To email a log file, ensure that your mobile device has an email account configured, and follow these steps:

on the main menu.

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3. Select one or more session or serial log files to email.

at the bottom of the screen.

5. Enter the email address information, subject, and optionally add note text.

to send the email.

Legal Information

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