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The CMX Engage enables you to control the internet provisioning in your business premises using the access codes. You can create access codes for your various Meraki networks (locations) and restrict the internet access for these locations using the access codes. That is, the customers can access the internet only after providing an access code configured for that location. This chapter describes how to create and manage the access codes using the CMX Engage.
The CMX Engage enables you to share with the customers the access codes that you have created. You can specify the validity period for an access code.You can configure to have a single code value for an access code, or to change the code value weekly or monthly. You can manually specify the code values for an access code or choose to auto-generate. You can define the time for which the customers can access the internet using an access code. The CMX Engage also enables you set the bandwith limit, including uploading and downloading limits, when accessing the internet using a particular access code.
You can define multiple access codes for a single network (location). For example, if you want to provide a high speed internet only for your platinum members, you can create an access code with maximum band width and create another access code with limited bandwith. You can then share the access codes based on the type of the customer.
Note Only a CMX Engage user with admin or access code manager rights can create or manage the access codes.
Note Only a CMX Engage Admin user can invite a user as an Access Code Manager. The Access Code option is available in the CMX Engage dashboard only for an Admin or Access Code Manager account.
To create an access code, perform the following steps:
Step 1 In the CMX Engage dashboard, choose Access Code .
Note The Access Code option will be available in the CMX Engage dashboard only if you are a CMX Engage Admin or Access Code Manager user. For more information on creating a CMX Engage user, see the “Inviting a CMX Engage User” section.
Step 2 From the drop-down list, choose the Meraki network for which you want to define the access code.
Step 3 Click Add Access Code .
Step 4 In the Add Access Code page, choose the type of access code that you want to create.
The remaining fields that appear depends on the access code type that you have selected.
If you choose the access code type as Fixed , enter the following details:
a. In the text field, enter a name for the access code.
b. If you want to define your own code values for the access code, select the “Set your own access code?” check box.
c. In the Access Code field that appears, enter the code value.
d. Specify the time for which the customer could access the internet using the access code by adjusting the “Limit session by time” bar. This time is for a single section.
e. If you want to define a validity period for the access code, select the “Define a validity period for this access code” check box. Specify the start date and end date by clicking the respective buttons.
f. If you want to limit the bandwidth when the customer access the internet using this access code, select the “Limit bandwidth” check box .
g. Specify the maximum bandwidth that must be provided to the customer when accessing the internet using this access code by adjusting the “Bandwidth Limit” bar.
h. Click the See more link and specify the upload and download limits.
If you choose the access code type as Weekly , enter the following details:
a. In the text field, enter a name for the access code.
b. Specify how to generate the access code.
Note The “Access Code Validity time period” bar will be available only if you have not selected the “Upload access codes from the csv file” check box. If you have selected the “Upload access codes from csv File” check box, the validity period is considered based on the number of code values entered in the csv file. For example, if you define three code values in the csv file, then the access code is valid for three weeks. The code values mentioned in the csv file are considered sequentially for each week.
c. Specify the time for which the customer could access the internet using the access code by adjusting the “Limit session by time” bar. This time is for a single section.
d. Click the Start Date button, and specify the date from which the access code is valid.
e. If you want to limit the bandwidth when the customer access the internet using this access code, select the “Limit bandwidth” check box.
f. In the Bandwidth bar that appears, specify the maximum bandwidth that must be provided to the customer when accessing the internet using this access code by adjusting the bar.
g. Click the See More link and specify the upload and download limits.
If you choose Monthly , enter the following details:
a. In the text field, enter a name for the access code.
b. Specify how to generate the access code.
Note The “Access Code Validity time period” bar will be available only if you have not selected the “Upload access codes from the csv file” check box. If you have selected the “Upload access codes from the csv file” check box, the validity period is considered based on the number of code values entered in the csv file. For example, if you define three code values in the csv file, then the access code is valid for three months. The code values mentioned in the csv file are considered sequentially for each month.
c. Specify the time for which the customer could access the internet using the access code by adjusting the “Limit session by time” bar. This time is for a single section.
d. Click the Start Date button, and specify the date from which the access code is valid.
e. If you want to limit the bandwidth when the customer access the internet using this access code, select the “Limit bandwidth” check box.
f. In the Bandwidth bar that appears, specify the maximum bandwidth that must be provided to the customer when accessing the internet using this access code by adjusting the bar.
g. Click the See More link and specify the upload and download limits.
You can view all the access codes for a network (location) of which the validity period has not yet expired.
To view the access codes defined for a location in the CMX Engage, perform the following steps:
Step 1 In the CMX Engage dashboard, click Access Code .
Note The Access Code option will be available in the CMX Engage dashboard only if you are a CMX Engage Admin or Access Code Manager user. For more information on creating a CMX Engage user, see the “Inviting a CMX Engage User” section.
Step 2 In the Access Code page that appears, from the drop-down list, choose the Meraki network for which you want to view the access codes.
Step 3 The access codes defined for the network appears.
The total number of active and inactive access codes for the Meraki network selected are displayed.
In addition, the following details of the access codes defined for the network are displayed:
To edit an access code, perform the following steps:
Step 1 In the CMX Engage, click Access Code .
Note The Access Code option will be available in the CMX Engage dashboard only if you are a CMX Engage Admin or Access Code Manager user. For more information on creating a CMX Engage user, see the “Inviting a CMX Engage User” section.
Step 2 In the Access Code window that appears, select the network for which you want to edit the access code.
The access codes defined for that network appear.
Step 3 In the Actions area for the access code that you want to edit, click the Edit button.
Step 4 Make necessary changes, and click Update .
The CMX Engage enables you to share the access codes with your customers.
To share an access code, perform the following steps:
Step 1 In the CMX Engage, click Access Code .
Note The Access Code option will be available in the CMX Engage dashboard only if you are a CMX Engage Admin or Access Code Manager user. For more information on creating a CMX Engage user, see the “Inviting a CMX Engage User” section.
Step 2 In the Access Code window that appears, select the network for which you want to share the access code.
The access codes defined for that network appear.
Step 3 In the Actions area for the access code that you want to share, click the Share button.
Step 4 In the Share Access Code window that appears, enter the email ID of the person to whom you want to share the access code, and click Send .
To delete an access code, perform the following steps:
Step 1 In the CMX Engage, click Access Code .
Note The Access Code option will be available in the CMX Engage dashboard only if you are a CMX Engage Admin or Access Code Manager user. For more information on creating a CMX Engage user, see the “Inviting a CMX Engage User” section.
Step 2 In the Access Code window that appears, select the network (location) for which you want to delete the access code.
The access codes defined for that network appear.
Step 3 In the Actions area for the access code that you want to delete, click the Delete button.
Step 4 In the Delete window that appears, click Yes to confirm the delete.
To deactivate an access code, perform the following steps:
Step 1 In the CMX Engage, click Access Code .
Note The Access Code option will be available in the CMX Engage dashboard only if you are a CMX Engage Admin or Access Code Manager. For more information on creating a CMX Engage user, see the “Inviting a CMX Engage User” section.
Step 2 In the Access Code window that appears, select the network for which you want to deactivate the access code.
The access codes defined for that network appear.
Step 3 Swap the status button for the access code that you want to deactivate.
If deactivated, the status button turns grey.
By default, an access code is in the active mode when it is created. Once you deactivate it, you can activate it whenever required, provided the validity period for the access code is not expired.
To re-activate an access code, perform the following steps:
Step 1 In the CMX Engage, click Access Code .
Note The Access Code option will be available in the CMX Engage dashboard only if you are a CMX Engage Admin or Access Code Manager user. For more information on creating a CMX Engage user, see the “Inviting a CMX Engage User” section.
Step 2 In the Access Code window that appears, select the network (location) for which you want to activate the access code.
The access codes defined for that network appear.
Step 3 Swap the status button for the access code that you want to activate.
If activated, the status button turns green.
When a customer connects to an SSID in your business premises, the web page for the splash URL configured is shown. This web page will have a text field to enter the access code. When the customer enters the access code for a location, and click Connect , the CMX Engage displays the captive portal configured for the experience zone the location is associated with.
Note If you have configured to accept any Terms and Conditions, the terms and conditions appear before provisioning the internet.