Configure Customer Experience Feedback
The AnyConnect Customer Experience Feedback module is deployed with AnyConnect, and enabled by default. You can modify what feedback is sent by creating a Customer Experience Feedback profile, including opting out of experience feedback entirely. This method is the preferred method to disable the feedback module, but you can also remove it altogether during AnyConnect deployment.
Before you begin
The customer experience feedback module is enabled automatically.
Open the stand-alone Customer Experience Feedback Profile Editor or in ASDM. Navigate to.
Create an AnyConnect client profile with Profile Usage of Feedback Service Profile.
If you do not want to provide feedback, uncheck Enable customer Experience Feedback Service.
You can disable feedback any time after installation.
If you do not want to send crash reports generated by AnyConnect, uncheck Include Crash Report.
The default is to include a crash report.
Enter a customer key or ID of your choice.
This ID allows Cisco to identify information from your organization.