Obtaining and Installing the Driver Pack
You obtain by using a client PC from which you can access the Cisco.com website.
Driver packs must be upgraded to the same version on each server on which the Media Server and Operations Manager services are enabled. For example, if your deployment includes a standalone Operations Manager, the Operations Manager server must have the same driver pack versions as the Media Servers that are associated with that Operations Manager. If the versions are different, a driver pack mismatch error can occur, which prevents camera template revisions.
To obtain and install the driver pack, follow these steps. The driver pack must first be installed on the VSOM server and then on each VSMS server.
Step 1 From a client PC that can access Cisco.com, take these actions to obtain the driver pack:
a. Go to this URL (you must have a valid Cisco.com user ID and password before you can access this URL):
b. Click the Video Surveillance Device Driver link.
c. Click Latest Releases > 7.5.1 in the panel on the left of the window.
d. Click the Download button for the dp_cisco-2.0-48d_7.5.1-043d.zip driver pack.
e. Follow the on-screen instructions to download the driver pack file.
Step 2 From a client PC that is running Microsoft Windows 7 and that can access the VSM Management Console, start a 32-bit version of Internet Explorer.
Step 3 In the Internet Explorer Address field, enter the following URL, replacing server with the IP address or host name of the VSOM server in your deployment:
Step 4 Log in to the VSM Management Console and take these action to install the driver pack:
a. Choose System Settings > Driver Pack Management .
b. (Optional) Choose the filters to display specific servers. (All servers are displayed if no filters are selected.)
c. Click Search to display the list of servers according to the filters.
d. Choose a server to display the driver packs that are installed on that server.
e. Upload the new driver pack software file to the Operations Manager server:
1. Click the Manage tab.
2. Click Add .
3. In the pop-up window choose dp_cisco-2.0-48d_7.5.1-043d from a local or network disk.
4. Click OK and wait for the drivers to upload to the Operations Manager server. The driver pack status is “Not Installed”.
f. Copy the new driver pack from the Operations Manager server to the other servers.
(Copying the driver pack to the other servers allows the Media Servers to be upgraded.)
1. Click the Driver Pack Upgrade tab.
2. Choose one or more servers.
3. Click Copy To Server .
4. Click the Manage tab
(You can copy the driver pack to the servers without installing it, which allows you to stage the software on a server without performing the upgrade, if necessary.)
g. Install the new driver pack on the servers:
1. Choose one or more servers from the Driver Pack Upgrade tab.
2. Click Install to install all driver packs that were copied to the server.
Driver packs can only be upgraded. They cannot be downgraded.
Do not refresh the browser while the driver installation is in progress.
The following sections provide information about caveats in this Cisco IPICS release:
Using the Bug Search Tool
You can use the Bug Search Tool to find information about caveats (bugs) for this release, including a description of the problems and available workarounds. The Bug Search Tool lists both open and resolved caveats.
Note Bug Search Tool is the successor to the Bug Toolkit.
To use the Bug Search Tool, follow these steps:
Step 1 Go to https://tools.cisco.com/bugsearch/ .
Step 2 Log in with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the Search For field, then press Enter .
Step 4 To look for information if you do not know the bug ID number, enter keywords which search for text matches in the following sections of a bug:
- release note text
- known affected releases/ known fixed releases
For more information about the Bug Search Tool, click Help on the main Bug Search Tool page:
Table 3 describes known caveats in this release.
Table 2 Known Caveats
VSOM does not show PD camera models after driver pack upgrade through VSMC
Table 3 describes resolved caveats in this release.
Table 3 Resolved Caveats
Cisco 2830 PTZ sensitivity is greater than Cisco 2930
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