Release 2.8.0 provides updates that include the following:
- Focus and zoom controls—New focus and zoom controls and options are available for IP camera models that have motorized focus and zoom capabilities. These items are available from the Camera Video & Control window and include Zoom slider and buttons, Focus slider, Quick Focus button, region controls, and Full Auto Focus button.
- Statistics display—Options in the new Statistics area on the Video Overlay window provide options for configuring statistics, that can appear as an overlay on the video image from an IP camera. Statistics include bit rate and frame rate of the video.
- Event recording options—New Event Recording Stream option and Enable Audio Recording option added to the History Settings window.
- Increased SD or MicroSD card storage—The IP camera now supports an SD or MicroSD card with a maximum storage capacity of 64 GB instead of 32 GB.
- New discovery options—New Enable Media Server Discovery Using DHCP option and Option option added to the Discovery window.
- Simplified viewing of live video and snapshots—New streamlined URLs make it easier to view live video and snapshots from and IP camera.
- IP camera apps:
– New Debug Level option added to configuration page for SIP Client app, which allows configuring a log file for the app.
– New SIP Video app, lets an IP camera send audio to and receive audio from, and send video to an external SIP client device, the Cisco Interoperability and Collaboration System (Cisco IPICS), or Cisco Unified Communications Manager (CUCM).
– New Video Tag, which applies a tag to a live video image based on an external trigger. The tag appears as text on the video image from the IP camera. The app also can cause the IP camera to take a designated action.
Upgrading to Release 2.8.0
If your IP camera has an earlier firmware release, you can upgrade it to firmware release 2.8.0 by using the Camera Firmware Upgrade feature in the VSM Management Console. For instructions, see the “Using the VSM Management Console” chapter in Cisco Video Surveillance Manager User Guide.
Alternatively, you can upgrade your IP camera to firmware release 2.8.0 by performing the following steps.
Note Upgrading from Release 2.0.0 and earlier to Release 2.8.0 formats the IP camera SD or MicroSD card, which permanently removes any data that the card contains.
Step 1 Take these actions to obtain the release 2.8.0 firmware:
a. Go to the following URL:
b. In the Downloads Home area, Product > Connected Safety and Security > Video Surveillance IP Cameras, and then navigate to your camera model.
c. In the Select a Software type area, click Video Surveillance model Series IP Camera Firmware, where model is the series model of your camera.
d. From the navigation pane on the left, choose the 2.8.0 release.
e. Download the 2.8.0 firmware with the file name that applies to your IP camera:
- For 2830 and 2835 PTZ IP cameras: CIVS-IPC-283x-V2.8.0-297.bin
- For 3000 series IP cameras: CIVS-IPC-3xxx-V2.8.0-297.bin
- For 3050 IP cameras: CIVS-IPC-3050-V2.8.0-297.bin
- For 3535 IP camera: CIVS-IPC-3535-V2.8.0-297.bin
- For 3600 series IP camera: CIVS-IPC-36xx-V2.8.0-297.bin
- For 6000 series IP cameras: CIVS-IPC-6xxx-V2.8.0-297.bin
- For 6600 series IP camera: CIVS-IPC-66xx-V2.8.0-297.bin
- For 6930 PTZ IP camera: CIVS-IPC-6930-V2.8.0-297.bin
- For 7000 series IP cameras: CIVS-IPC-7xxx-V2.8.0-297.bin
- For 7070 IP camera: CIVS-IPC-7070-V2.8.0-297.bin
- For 6500PD IP camera: CIVS-IPC-65xx-V2.8.0-297.bin
- For 7530PD IP camera: CIVS-IPC-75xx-V2.8.0-297.bin
f. Log in and follow the on-screen prompts to download it to your PC.
Step 2 Take these actions to display the Firmware window in the web interface for your IP camera:
a. Start Internet Explorer and enter the following in the address field:
protocol :// ip_address : port_number
– protocol is the connection that you use for your IP camera (either HTTPS or HTTP).
– ip_address is the IP address of your IP camera.
– port_number is the port number that is used for HTTPS or HTTP connections to the IP camera. You do not need to enter a port number if you are connecting through the default HTTPS port 443 or the default HTTP port 80.
b. Enter your IP camera user name and password when prompted, then click OK.
The IP Camera Main window appears.
c. Click the Setup link to access configuration menus for the camera.
d. Click Administration, then click Firmware.
The Firmware window appears.
Step 3 In the Firmware Maintenance area, click Browse, choose the upgrade file, and then click Open.
The upgrade file may be stored on another PC.
Step 4 Click Upgrade.
Do not power down the IP camera during the upgrade procedure.
After upgrading to the 2.8.0 firmware, clear the browser cache, close and reopen the browser to ensure the changes from the new firmware are reflected correctly.
After you upgrade the firmware, the IP camera automatically restarts. It retains all configuration information.
The following sections provide information about bugs in this IP camera release:
Using the Bug Search Tool
You can use the Bug Search Tool to find information about bugs for this release, including a description of the problems and available workarounds. The Bug Search Tool lists both open and resolved bugs.
Note Bug Search Tool is the successor to the Bug Toolkit.
To use the Bug Search Tool, follow these steps:
Step 1 Go to https://tools.cisco.com/bugsearch/.
Step 2 Log in with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the Search For field, then press Enter.
Step 4 To look for information if you do not know the bug ID number, enter keywords which search for text matches in the following sections of a bug:
- release note
- known affected releases/ known fixed releases
For more information about the Bug Search Tool, click Help on the main Bug Search Tool page:
Table 1 describes the known bugs in this release.
Table 1 Bugs Open in this Release
Video distortion may occur when viewing multiple cameras on the same PC
MJPEG configuration change may take up to 5 minutes before streaming starts
Camera fails to install license for camera application
Cannot use apps if log in via IPv6 address with Mozilla or Chrome browser
Cannot configure.255 network addresses
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation:
Subscribe to the What’s New in Cisco Product Documentation as an RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0.
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