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Release Notes for Cisco Video Surveillance High Definition IP Cameras, Release 2.7.2
Minimum Installation Requirements
Obtaining Documentation and Submitting a Service Request
These release notes provide important information for the Cisco Video Surveillance High Definition IP camera, Release 2.7.2, which applies to the following Cisco IP camera models:
For information about firmware compatibility and Cisco VSM releases that new cameras require, see the current Cisco VSM Release Notes at the following URL:
The following sections provide information about installing the ActiveX client:
– DirectX 11 installed with Windows 7
If you go to the View Video window or the Local Storage window in the IP camera web-based interface and ActiveX is not installed, the window indicates that ActiveX is required provides instructions that explain how to download and install ActiveX.
To download and install ActiveX, follow these steps:
Step 1 From the window IP camera web-based interface that instructs you to install the Cisco Camera UI Control, click Install in the yellow banner.
Step 2 If a Security Warning dialog box appears, click Install.
The following sections provide information about bugs in this IP camera release:
You can use the Bug Search Tool to find information about bugs for this release, including a description of the problems and available workarounds. The Bug Search Tool lists both open and resolved bugs.
Note Bug Search Tool is the successor to the Bug Toolkit.
To use the Bug Search Tool, follow these steps:
Step 1 Go to https://tools.cisco.com/bugsearch/.
Step 2 Log in with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the Search For field, then press Enter.
Step 4 To look for information if you do not know the bug ID number, enter keywords which search for text matches in the following sections of a bug:
For more information about the Bug Search Tool, click Help on the main Bug Search Tool page:
Table 1 describes the known bugs in this release.
Video distortion may occur when viewing multiple cameras on the same PC
MJPEG configuration change may take up to 5 minutes before streaming starts
Cannot use apps if log in via IPv6 address with Mozilla or Chrome browser
Table 2 describes the resolved bugs in this release.
For additional information about the Cisco Video Surveillance IP camera, see the Installation Guide and Configuration Guide for your IP camera. The documentation is available at this URL:
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation:
Subscribe to the What’s New in Cisco Product Documentation as an RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0.