Release Notes for Cisco Video Surveillance High Definition IP Cameras, Release 2.7.2

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Updated:April 5, 2016

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Table of Contents

Release Notes for Cisco Video Surveillance High Definition IP Cameras, Release 2.7.2

Contents

What’s New

Installing ActiveX Client

Minimum Installation Requirements

Installation Procedure

Bugs

Using the Bug Search Tool

Known Bugs

Resolved Bugs

Related Documentation

Obtaining Documentation and Submitting a Service Request

Release Notes for Cisco Video Surveillance High Definition IP Cameras, Release 2.7.2

April 5, 2016

These release notes provide important information for the Cisco Video Surveillance High Definition IP camera, Release 2.7.2, which applies to the following Cisco IP camera models:

  • 3000 Series IP Cameras

– CIVS-IPC-3050

– CIVS-IPC-3421V

– CIVS-IPC-3520

– CIVS-IPC-3530

– CIVS-IPC-3535

  • 6000 Series IP Cameras

– CIVS-IPC-6000P

– CIVS-IPC-6020

– CIVS-IPC-6030

– CIVS-IPC-6050

– CIVS-IPC-6400

– CIVS-IPC-6400E

– CIVS-IPC-6500PD

  • 7000 Series IP Camera

– CIVS-IPC-7030

– CIVS-IPC-7030E

– CIVS-IPC-7070

– CIVS-IPC-7530PD

  • PTZ IP Cameras

– CIVS-IPC-2830

– CIVS-IPC-2835

– CIVS-IPC-6930

For information about firmware compatibility and Cisco VSM releases that new cameras require, see the current Cisco VSM Release Notes at the following URL:

http://www.cisco.com/en/US/products/ps10818/prod_release_notes_list.html

Contents

This document includes the following sections:

What’s New

Release 2.7.2 fixes bug number CSCux10783.

Installing ActiveX Client

The following sections provide information about installing the ActiveX client:

Minimum Installation Requirements

  • Windows 7 with Standard User Rights
  • DirectX End-User Runtime (DirectX 9.0 or higher)

– DirectX 11 installed with Windows 7

  • .Net Framework 2.0 SP 1 or higher

– Installed with Windows 7 by default

  • Computer Display drivers installed properly
  • Support for the 32-bit version of Internet Explorer 9, 10, and 11

Installation Procedure

If you go to the View Video window or the Local Storage window in the IP camera web-based interface and ActiveX is not installed, the window indicates that ActiveX is required provides instructions that explain how to download and install ActiveX.

To download and install ActiveX, follow these steps:

Procedure

Step 1 From the window IP camera web-based interface that instructs you to install the Cisco Camera UI Control, click Install in the yellow banner.

Step 2 If a Security Warning dialog box appears, click Install.

 

Bugs

The following sections provide information about bugs in this IP camera release:

Using the Bug Search Tool

You can use the Bug Search Tool to find information about bugs for this release, including a description of the problems and available workarounds. The Bug Search Tool lists both open and resolved bugs.

Note Bug Search Tool is the successor to the Bug Toolkit.

To use the Bug Search Tool, follow these steps:

Procedure

Step 1 Go to https://tools.cisco.com/bugsearch/.

Step 2 Log in with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the Search For field, then press Enter.

Step 4 To look for information if you do not know the bug ID number, enter keywords which search for text matches in the following sections of a bug:

  • headline/title
  • release note
  • product
  • known affected releases/ known fixed releases

 

For more information about the Bug Search Tool, click Help on the main Bug Search Tool page:

https://tools.cisco.com/bugsearch/

Known Bugs

Table 1 describes the known bugs in this release.

 

Table 1 Bugs Open in this Release

Identifier
Description

CSCub85297

Video distortion may occur when viewing multiple cameras on the same PC

CSCue99434

MJPEG configuration change may take up to 5 minutes before streaming starts

CSCum43626

Camera fails to install license for camera application

CSCut10929

Cannot use apps if log in via IPv6 address with Mozilla or Chrome browser

CSCuv10473

Cannot configure.255 network addresses

Resolved Bugs

Table 2 describes the resolved bugs in this release.

 

Table 2 Bugs Resolved in this Release

Identifier
Description

CSCux10783

3xxx/6xxx/6930—audio packet drops and pops in audio

Related Documentation

For additional information about the Cisco Video Surveillance IP camera, see the Installation Guide and Configuration Guide for your IP camera. The documentation is available at this URL:

www.cisco.com/go/ipcamera

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What’s New in Cisco Product Documentation as an RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

© 2016 Cisco Systems, Inc. All rights reserved.

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