Release Notes for Cisco Video Surveillance High Definition IP Cameras, Release 2.11.0
Minimum Installation Requirements
Obtaining Documentation and Submitting a Service Request
These release notes provide important information for the Cisco Video Surveillance High Definition IP camera Release 2.11.0, which applies to the following Cisco IP camera models:
Note This camera firmware works with Cisco VSM version 7.9 and higher.
Warning This camera firmware will not work with VSM version 7.8 and lower.
For information about firmware compatibility and Cisco VSM releases that new cameras require, see the current Cisco VSM Release Notes at the following URL:
http://www.cisco.com/en/US/products/ps10818/prod_release_notes_list.html
This release resolves the bug number CSCvn29278. For more information, see the “Resolved Bugs” section.
Note This camera firmware works with Cisco VSM version 7.9 and higher.
Warning This camera firmware will not work with VSM version 7.8 and lower.
If your IP camera has an earlier firmware release, you can upgrade it to firmware release 2.11.0 by using the Camera Firmware Upgrade feature in the VSM Management Console. For instructions, see the “Using the VSM Management Console” chapter in Cisco Video Surveillance Manager User Guide.
Alternatively, you can upgrade your IP camera to firmware release 2.11.0 by performing the following steps.
Note Upgrading from Release 2.0.0 and earlier to Release 2.11.0 formats the IP camera SD or MicroSD card, which permanently removes any data that the card contains.
Step 1 Take these actions to obtain the release 2.11.0 firmware:
https://software.cisco.com/download/navigator.html
b. In the Downloads Home area, Product > Connected Safety and Security > Video Surveillance IP Cameras, and then navigate to your camera model.
c. In the Select a Software type area, click Video Surveillance model Series IP Camera Firmware, where model is the series model of your camera.
d. From the navigation pane on the left, choose the 2.11.0 release.
e. Download the 2.11.0 firmware with the file name that applies to your IP camera:
f. Log in and follow the on-screen prompts to download it to your PC.
Step 2 Take these actions to display the Firmware window in the web interface for your IP camera:
a. Start Internet Explorer and enter the following in the address field:
protocol :// ip_address : port_number
– protocol is the connection that you use for your IP camera (either HTTPS or HTTP).
– ip_address is the IP address of your IP camera.
– port_number is the port number that is used for HTTPS or HTTP connections to the IP camera. You do not need to enter a port number if you are connecting through the default HTTPS port 443 or the default HTTP port 80.
b. Enter your IP camera user name and password when prompted, then click OK.
The IP Camera Main window appears.
c. Click the Setup link to access configuration menus for the camera.
d. Click Administration, then click Firmware.
Step 3 In the Firmware Maintenance area, click Browse, choose the upgrade file, and then click Open.
The upgrade file may be stored on another PC.
Do not power down the IP camera during the upgrade procedure.
After upgrading to the 2.11.0 firmware, clear the browser cache, close and reopen the browser to ensure the changes from the new firmware are reflected correctly.
After you upgrade the firmware, the IP camera automatically restarts. It retains all configuration information.
The following sections provide information about installing the ActiveX client:
If you go to the View Video window or the Local Storage window in the IP camera web-based interface and ActiveX is not installed, the window indicates that ActiveX is required provides instructions that explain how to download and install ActiveX.
To download and install ActiveX, follow these steps:
Step 1 From the window IP camera web-based interface that instructs you to install the Cisco Camera UI Control, click Install in the yellow banner.
Step 2 If a Security Warning dialog box appears, click Install.
The following sections provide information about bugs in this IP camera release:
You can use the Bug Search Tool to find information about bugs for this release, including a description of the problems and available workarounds. The Bug Search Tool lists both open and resolved bugs.
Note Bug Search Tool is the successor to the Bug Toolkit.
To use the Bug Search Tool, follow these steps:
Step 1 Go to https://tools.cisco.com/bugsearch/.
Step 2 Log in with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the Search For field, then press Enter.
Step 4 To look for information if you do not know the bug ID number, enter keywords which search for text matches in the following sections of a bug:
For more information about the Bug Search Tool, click Help on the main Bug Search Tool page:
Table 1 describes the known bugs in this release.
Table 2 describes the bugs that are resolved in this release.
For additional information about the Cisco Video Surveillance IP camera, see the Installation Guide and Configuration Guide for your IP camera, which is available at www.cisco.com/go/ipcamera.
For information about obtaining documentation, submitting a service request, gathering additional information and new and revised Cisco technical documentation, see the monthly What’s New in Cisco Product Documentation : http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
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