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Release Notes for Cisco Physical Access Control, Release 1.0.0

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Updated:January 22, 2010

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The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

Release Notes for Cisco Physical Access Control Release 1.0.0

Table Of Contents

Release Notes for Cisco Physical Access Control Release 1.0.0

Contents

Introduction

System Requirements

Cisco PAM Appliance Requirements

PC Client Software

Cisco Physical Access Gateway Firmware Requirements

Installation Notes

Cisco PAM Installation

Hardware Installation

Part Numbers for the Optional Feature Licenses

Caveats

Using the Bug Toolkit

Open Caveats - Release 1.0.0

Related Documentation

Obtaining Documentation and Submitting a Service Request


Release Notes for Cisco Physical Access Control Release 1.0.0

Revised: January 22, 2010, OL-15743-04

Contents

•Introduction

•System Requirements

•Installation Notes

•Caveats

•Related Documentation

Introduction

These release notes describe important information for the initial release of Cisco Physical Access Control (Release 1.0.0).

System Requirements

Cisco PAM Appliance Requirements

Release 1.0.0 of the Cisco Physical Access Manager is the initial release. No previous versions are supported.

PC Client Software

A PC is required to access the Cisco PAM client desktop software. The minimum requirements are:

•Microsoft Windows XP or Vista

•Java 1.5 or higher

•2.8 GHz Intel Pentium IV processor or higher.

•1GB RAM or more.

•100 MB hard disk space available for the application, and an additional 20 GB or more disk space for data storage.

Cisco Physical Access Gateway Firmware Requirements

Cisco Physical Access Gateway Firmware Release 1.0.0 is required on all Gateway modules.

Installation Notes

•Cisco PAM Installation

•Hardware Installation

•Part Numbers for the Optional Feature Licenses

Cisco PAM Installation

For instructions to install and upgrade the Cisco PAM software and firmware, see the Cisco Physical Access Manager User Guide. This guide includes instructions to install the following software components:

•Cisco PAM appliance hardware

•Cisco PAM appliance server software

•Cisco PAM desktop client software

•Cisco VSM Video Player

•EDI Desktop Studio application

Hardware Installation

For instructions to install the Cisco Physical Access Control hardware modules, see the Cisco Physical Access Gateway User Guide. This guide includes instructions to install the following hardware modules:

•Cisco Physical Access Gateway

•Cisco Input Module

•Cisco Output Module

•Cisco Reader Module

Part Numbers for the Optional Feature Licenses

To enable optional features, or additional capacity, purchase and install the Cisco licenses listed in Table 1-1.

Table 1-1 Optional Feature Licenses and Part Numbers

Part
Optional Feature Licence

CIAC-PAME-M64=

Cisco Physical Access Manager 64-module capacity upgrade license

CIAC-PAME-M128=

Cisco Physical Access Manager 128-module capacity upgrade license

CIAC-PAME-M512=

Cisco Physical Access Manager 512-module capacity upgrade license

CIAC-PAME-M1024=

Cisco Physical Access Manager 1024-module capacity upgrade license

CIAC-PAME-BD=

Cisco Physical Access Manager Badge Designer and Enroller

CIAC-PAME-SEC=

Cisco Physical Access Manager High-Availability License

CIAC-PAME-EDI=

Cisco Physical Access Manager Enterprise Data License


Caveats

•Using the Bug Toolkit

•Open Caveats - Release 1.0.0

Using the Bug Toolkit

You can search for problems by using the Cisco Software Bug Toolkit. To access the Bug Toolkit, you need the following items:

•Internet connection

•Web browser

•Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure

Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log on with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.

Step 4 To look for information if you do not know the bug ID number:

a. Select Product Category: Select Security.

b. Select Product: Select Cisco Physical Access Control.

c. Software Version menu: (Optional) Select the version number.

d. Advanced Options: Select Use default settings or Use custom settings. The default settings search for severity 1, 2 and 3 bugs, open and fixed bugs, and bugs containing bug details. Use the custom settings to change the severity and status parameters, or to search for keywords within the bug headline and description.

Tip For information about how to search for bugs, create saved searches, create bug groups, etc., click Help in the Bug Toolkit page.

Open Caveats - Release 1.0.0

The following caveats describe the important defects that are unresolved for Cisco Physical Access Control Release 1.0.0. For a complete list defects including resolved defects, refer to the instructions in Using the Bug Toolkit.

Table 2 Unresolved Caveats for Cisco Physical Access Control Release 1.0.0 

Identifier
Headline and Bug Toolkit

CSCso93963

Cisco PAM: The login expiration date implies the end of the previous day.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso93963

CSCsq04020

Cisco PAM: Holiday schedule range that spans two months should be split into two entries.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsq04020

CSCsq04447

Cisco PAM: Incorrect evaluation with two similar schedule entries: one permit, one deny.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsq04447

CSCsq07846

Cisco PAM: No progress status is displayed during a Gateway firmware image download.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsq07846

CSCsq80136

Cisco PAM desktop client displays multiple error or exception windows which can't be closed.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsq80136

CSCsr19073

Cisco PAM desktop client does not gracefully disconnect on abnormal Server termination.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsr19073

CSCsr19181

Gateway module: When using DCHP, the IP address and Cisco PAM IP address do not display in the Network configuration settings.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsr19181

CSCsr23621

Anti-Passback (APB) configuration lacks validation while adding readers to and entry or exit area.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsr23621

CSCsr42328

Cisco PAM Hardware window is unresponsive when initializing a large number of Gateways.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsr42328

CSCsr47214

Cisco PAM server must be restarted for credential download frequency interval-time (in the Cisco PAM System Admin settings) to take effect.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsr47214

CSCsr49776

Cisco PAM: The Gateway network address is slow to display when the Network Parameters tab is selected in the Hardware module.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsr49776

CSCsr51591

Cisco PAM: An error is encountered during the deletion of a Gateway.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsr51591

CSCsr69587

Cisco PAM: Unexpected client closure upon searching in Personnel Module.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsr69587

CSCsr69642

CPAM: After successful credential import, a reject file is generated.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsr69642

CSCsr71796

Cisco PAM: Using multiple credential templates with same bit width on a Reader is unsupported.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsr71796

CSCsr74404

Cisco PAM: The input settings on System Configuration module require the client to re-login.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsr74404

CSCsr74498

Cisco PAM: Video Surveillance Manager camera synchronization fails after the server is restored.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsr74498

CSCsr74928

Cisco PAM: Clicking Update is necessary for changes made in Cisco PAM Server Administration utility.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsr74928

CSCsr78085

Cisco PAM: The default page is sometimes rendered incompletely after a Restore operation.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsr78085

CSCsr79006

Gateway module: Upgrading a firmware image located on a local disk does not work.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsr79006

CSCsr79060

Cisco PAM: Backups made on a standalone server fail when restored to a HA (redundant) configuration.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsr79060

CSCsr83670

Cisco PAM: An upgrade results in SSL being disabled on the Cisco PAM server.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsr83670

CSCsr85283

Cisco PAM: Import wizard can not be used to import a large credential file.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsr85283

CSCsu01122

Cisco PAM appliance:Duplicated names for location at any level should not be allowed.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsu01122

CSCsu03116

The iptables rule prevents outgoing https connections. Manually download the license files from the Cisco website (do not use PAK to download the license files).

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsu03116

CSCsu09069

Initial setup of the Cisco PAM appliance cannot proceed if eth1 is disabled after applying the Network settings.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsu09069

CSCsu22557

Disconnect from Server message occurs after running two weeks of 2400 Gateway sessions on this scalability test.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsu22557

CSCsu65691

The CSV file import wizard does not complete and does not indicate why.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsu65691

CSCsv18518

Client and GWs are lost during bring up secondary server.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsv18518

CSCsv22052

Filter-Event is not saved after modify.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsv22052

CSCsv24884

Cisco PAM appliance: The secondary server is in Active mode after stopping the server.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsv24884

CSCsv27633

User profile changes are not in effect until the user logout out and back in to the client.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsv27633

CSCsv28294

Disabled cameras show status as being "online"

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsv28294

CSCsv34717

The two-door policy flag still on in the Access Control Gateway even disabled on server.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsv34717

CSCsv47010

Remove unsupported notification types from Global I/O automation rule.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsv47010

CSCsv49865

Events not displayed on Events Module need to be removed from filter.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsv49865

CSCsv52493

Persistence exception on client during configuration the Global I/O.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsv52493

CSCsv60068

Access Control Gateway: Pop-up message required to reboot after activating an image.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsv60068

CSCsv78373

MySQLSyntaxErrorException during run a "Report Manager" for All Doors.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsv78373

CSCsw76369

Access Control Gateway: We recommended using surge supressors on all relays that turn power on/off to external circuits. If there are no suppressors present, error messages may sometimes be generated within the system indicating card read errors.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsw76369

CSCsw83262

Cisco PAM appliance: Image upgrade unsuccessful due to large size of syslog files.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsw83262

CSCsw83642

Cisco PAM appliance: Licensing error on entering year 2009.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsw83642

CSCsx02647

Cisco PAM appliance: Logs, including the trace log and cpsm log, are not updated when "debug" is enabled on the Cisco PAM appliance.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsx02647

CSCsx07999

Cisco PAM appliance: When a badge is disabled in Cisco PAM, the credential change does not download to the Cisco Physical Access Gateway.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsx07999

CSCsx10229

The Gateway connection to the Cisco PAM appliance fails because of license check failure in the High Availbility setup.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsx10229

CSCtd58794

If the recovery CD is used to replace the Cisco PAM software on the active server, you must also use the recovery CD to install the software on the standby server, if installed. After the software is installed, restore the server data from a backup file.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtd58794

CSCtd04239

Cisco PAM is not updated when a module is in the Down state.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtd04239

CSCtd82174

Events generated by a Cisco PAM client are logged using the client time zone.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtd82174

CSCtd82297

Access granted into an anti-passback area (APB) area but not entered requires Admin override. Log into Cisco PAM ad an administrator, open the Doors:Access Policies:Anti-Passback Monitoring module, select the area in question and select the Reset command to rectify APB state for that area.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtd82297

CSCtc74271

The web browser does not always respond to the Image Upgrade button in the Gateway Web Admin tool. To address this issue, close the browser, reopen it, and issue the command again. The progress bar at the bottom of the window indicate successful submission of the request.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtc74271

CSCtc79685

The web browser does not always respond to the Image Activate button in the Gateway Web Admin tool. To address this issue, close the browser, reopen it, and issue the command again. The progress bar at the bottom of the window indicate successful submission of the request.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtc79685

CSCte40705

Changes to the password for the Cisco PAM Web Admin tool are not synchronized to the HA pair. If the password is changed on one server, you must log in to the second server and change the password.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCte40705

CSCte35844

Moving a device icon after scale resets icon scale to 100%. Move icon first, then rescale.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCte35844

CSCte38769

Can not delete Base Location from Doors & Locations in Cisco PAM.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCte38769

CSCsq04020

Holiday schedules that span two months (for example, December 25 through January 4) should be split into two entries: one that covers the first month and the second that covers the following month. For example, one entry for December 25 through December 31, and a second schedule entry for January 1 through January 4.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsq04020

CSCsy75985

A TimeEntryCollection with opposing actions (such as Permit and Deny) requires two different entries. For example, if you create Schedule S1 with Time Entry Collection TEC1 with action "Permit". If the you create another Schedule S2 with the same Time Entry Collection TEC1, but with the action "Deny", then the previous schedule S1 action changed to Deny. To resolve this, create separate Time Entry Collection instances for use in more than one schedule, even if the instances are the same definition.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsy75985

CSCsu93207

EAI projects fail after a Cisco PAM upgrade from Release 1.0.0 to post 1.0.0 which was previously running fine. EDI projects must be stopped and restarted after a Cisco PAM upgrade is complete.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsu93207

CSCte52017

Unique Department names are required across Organizations for data import.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCte52017

CSCta94141

Badge IDs greater than 31 bits are not handled correctly.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCta94141

CSCtb79778

Gateway resets on badge swipe without keypad pin.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtb79778

CSCtb98101

Badge changes using "Group-Edit" are not always synchronized to the Gateways.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtb98101


Related Documentation

•Cisco Physical Access Manager User Guide

•Cisco Physical Access Gateway User Guide

•Cisco Physical Access Manager Mercury Hardware User Guide

•Cisco Physical Access Manager Quick Start Guide

•Cisco Physical Access Gateway Quick Start Guide

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.

This document is to be used in conjunction with the documents listed in the "Related Documentation" section.

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