Supported Configurations
For information about operating systems supported for release 7.6, see the Cisco Email Encryption Compatibility Matrix.
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This chapter contains the following sections:
For information about operating systems supported for release 7.6, see the Cisco Email Encryption Compatibility Matrix.
The Cisco Email Security Plug-in 7.6 has been tested to confirm that it can operate in the configurations and environments described in the following hardening guides:
Microsoft Hardening Guides, configured using Microsoft Security Compliance Manager 3.0.60, located at: https://www.microsoft.com/en-us/download/details.aspx?id=16776
NSA Security Configuration Guides, located at:
https://www.nsa.gov/ia/mitigation_guidance/security_configuration_guides/operating_systems.shtml#microsoftTo use the Encryption plug-in, you need to have a Cisco Email Security appliance (ESA) running and properly configured to work with the Encryption plug-in or have a Cisco Registered Envelope Service (CRES) account. To understand how to configure the Cisco Email Security appliance, you may want to review the following guides:
Cisco Email Security Appliance Guide. This guide provides instructions for installing and configuring email encryption, and it may help you to understand how to configure your encryption appliance settings to work with the plug-in settings you configure. To find the guide for your release, see: http://www.cisco.com/en/US/products/ps10154/prod_installation_guides_list.html
To better understand how Cisco Email Security works, you may want to review some basic information about how email is classified as spam, virus, or as non-spam. For more details on these subjects, you may want to review the following guide:
Cisco AsyncOS for Email Security User Guide. This guide contains information on spam and virus protection. Users can improve the efficacy of the SenderBase network by employing the spam and virus plug-in. When users marks an email as “spam,” “virus,” or “not spam,” they can train the filters to become more effective and improve the performance of all Cisco Email Security appliances. To find the guide for your release, see: http://www.cisco.com/en/US/products/ps10154/products_user_guide_list.html.
Use this guide as a resource to learn about the features in your Cisco Email Security Plug-in. Review the Table of Contents to determine which chapters are relevant to your particular configuration.
This guide is distributed electronically as a PDF. The electronic versions of the guide are available on the Cisco Customer Support Portal. You can also access an HTML online help tool in the appliance GUI:
In Outlook 2010/2013/2016, click the Plug-in Options button on the ribbon or go to File > Options > Add-in Options > Cisco Email Security.
In Outlook 2007, click the Plug-in Options button on the toolbar or go to Tools > Options > Cisco Email Security > Help.
Cisco offers the following resources to learn more about the Cisco Email Security Plug-in.
Cisco Security Training Services deliver exceptional education and training for Cisco security products and solutions. Through a targeted curriculum of technical training courses, the program provides up-to-date knowledge and skills transfer to different audiences.
Use any one of the following methods to contact Cisco Security Training Services:
Training. For question relating to registration, general training, certificates, and certification exams:
https://www.cisco.com/c/en/us/products/security/email-security/index.html
stbu-trg@cisco.com
Cisco Support Community is an online forum for Cisco customers, partners, and employees. It provides a place to discuss general email and web security issues, as well as technical information about specific Cisco products. You can post topics to the forum to ask questions and share information with other Cisco users.
You can access the Cisco Support Community from the following URL: https://supportforums.cisco.com
Note |
The level of support available to you depends upon your service level agreement. Cisco Customer Support service level agreement details are available on the Support Portal. Check this page for details about your level of support. |
You can request support by phone, email, or online 24 hours a day, 7 days a week. You can contact Cisco Customer Support using any one of the following methods:
Cisco Support Portal: http://www.cisco.com/support
Phone support: Contact Cisco Technical Assistance Center (TAC) within U.S. /Canada at 800-553-2447 and at Worldwide Phone Numbers.
Email: tac@cisco.com
If you purchased support through a reseller or another supplier, contact that supplier directly with your product support issues.
The Cisco Email Security Plug-in adds reporting and encryption menus to the Microsoft Outlook GUI. The reporting plug-in enables users to submit feedback about the type of mail they receive (for example, end users can report spam, phishing, marketing, and virus emails), and the encryption plug-in places an "encrypt message" button on the toolbar which enables users to either send encrypted email from their email programs or to flag the email to be encrypted before it leaves their organizations.
When the Cisco Email Security Plug-in is installed, it enables components on an Microsoft Outlook mail client. This single interface allows you to seamlessly report emails or send encrypted email. You can lock or unlock encrypted emails, adding or modifying a lock reason. You can also set an expiration date and time for the encrypted email. Combining these plug-ins simplifies installation and provides a single interface for end users and Administrators to install and modify.
The reporting and encryption plug-ins provide a convenient interface that enables you to submit feedback and send encrypted messages by using toolbar buttons and right-click context menus. If you are using the reporting plug-in to report a message, a dialog box appears indicating that the message was submitted. The Encryption Plug-in places the Encrypt Message button in the menu bar of an email message to provide an easy way for senders to email encrypted messages.
The Encryption Plug-in requires the presence and proper configuration of a Cisco Email Security appliance or have a Cisco Registered Envelope Service (CRES) account.
Note |
A single-sign-on (SAML) login is not supported for you to use with the Cisco Email Security Plug-in. |