Table Of Contents

About This Guide

Who Should Read This Guide

How This Guide Is Organized

Related Information

Documentation Feedback

Related Documentation

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Contacting TAC by Using the Cisco TAC Website

Contacting TAC by Telephone

About This Guide

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This guide describes how to use the Cisco VPN Solutions Center: MPLS Solution 2.0 software.

This chapter describes who should read this guide, how it is organized, and the document conventions used throughout this guide.

Who Should Read This Guide

This guide is designed for service provider network managers and operators who are responsible for provisioning MPLS VPNs for their customers. The network manager and operators should be familiar with the following topics:

•Basic concepts and terminology used in internetworking

•Multiprotocol Label Switching (MPLS) and virtual private network (VPN) terms and technology

•Network topologies and protocols

How This Guide Is Organized

The major chapters of this guide are as follows:

Chapter 1	Introduction to Cisco MPLS VPN Technology	Provides an overview of the major concepts that structure the Cisco VPN Solutions Center: MPLS Solution, a network management system that defines and monitors virtual private network (VPN) services for service providers.
Chapter 2	Setting Up the MPLS VPN Environment	Using a tutorial approach, this chapter describes how to start the VPNSC: MPLS Solution software and then use the VPN Console to set up VPNs for provisioning.
Chapter 3	Creating and Provisioning MPLS VPNs	This chapter focuses on the procedures for creating VPNs in the VPNSC: MPLS Solution software. This chapter includes information on implementing the Management VPN technique.
Chapter 4	Provisioning MPLS VPN Service Requests	Provides a detailed description of MPLS VPN service requests, as well as how to define and deploy them. This chapter also provides information about the Auditing function of the product.
Chapter 5	Monitoring MPLS VPN Performance	Provides a tutorial on collecting VPN accounting data, monitoring service related performance, and configuring traps.
Chapter 6	Administering Customer Edge Routers	This chapter provides the fundamental concepts and considerations, as well as our recommendations, for administering customer edge routers (CEs) in a service provider environment.
Chapter 7	Provisioning MPLS VPN Cable Services	Provides an introduction an overview of the MPLS VPN cable feature and then shows how to provision cable services through VPN Solutions Center.
Chapter 8	Provisioning Templates with the VPN Solutions Center Template Manager	Describes how to use the Template Manager to define standard templates to generate Cisco IOS configurations for common provisioning tasks, such as common IPv4, QoS, and VPN provisioning. The Template Manager provides fast, flexible, and extensible Cisco IOS command generation capability.
Chapter 9	VPNSC: MPLS Solution Troubleshooting Guide	Provides troubleshooting information in a question and answer format to help you resolve problems you may encounter when deploying MPLS VPNs.
Appendixes
Appendix A	VPN Solutions Center Configuration File Examples	Provides examples of configuration files.
Appendix B	Template Language and Syntax Reference	Provides detailed information about the language VPN Solutions Center Template Manager uses to create templates.
Appendix C	Cisco VPNSC: MPLS Solution Command Reference	Provides information on the set of Cisco IOS commands that were created for configuring MPLS VPNs.
Appendix D	Repository Administration	Provides information on backing up and restoring the VPNSC Repository, as well as how to export a Repository to a flat file.
	Glossary
	Index

Related Information

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more up to date than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription.

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit comments electronically:

1. Click Feedback in the toolbar.

2. Select Documentation.

3. Complete the form, click Submit, and send it to Cisco Systems.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Related Documentation

This Provisioning and Operations Guide and the following documents comprise the VPNSC: MPLS Solution 2.0 documentation set:

•Documentation Road Map for Cisco VPN Solutions Center: MPLS Solution Release 2.0

•Release Notes for Cisco VPN Solutions Center 2.0

•Cisco VPN Solutions Center Installation Guide

•Cisco VPN Solutions Center: MPLS Solution User Reference

•Cisco VPN Solutions Center: MPLS Solution API Programmer Guide

•Cisco VPN Solutions Center: MPLS Solution API Programmer Reference

Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

•http://www.cisco.com

•http://www-china.cisco.com

•http://www-europe.cisco.com

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

•Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace:

http://www.cisco.com/cgi-bin/order/order_root.pl

•Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:

http://www.cisco.com/go/subscription

•Nonregistered CCO users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, in North America, by calling 800 553-NETS(6387).

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website: http://www.cisco.com

Technical Assistance Center

The Cisco Technical Assistance Center (TAC) website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact the Technical Assistance Center by going to the TAC website:

http://www.cisco.com/tac

P3 and P4 level problems are defined as follows:

•P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

•P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to the following website:

http://www.cisco.com/register/

If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:

http://www.cisco.com/tac/caseopen

Contacting TAC by Telephone

If you have a priority level 1 (P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:

•P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.

•P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.