Cisco Prime Infrastructure 3.0 User Guide

Toolbar

The toolbar shown in Figure A-1is at the top of every page:

Figure A-1 Prime Infrastructure Toolbar

Related Topics

• Search Methods

Filters

You can use the Filter feature to display specific information about the Prime Infrastructure interface. The Filter icon is provided wherever the data is displayed in a tabular format. The following types of filters are available:

• Quick Filter—See Performing a Quick Filter
• Advanced Filter—See Performing an Advanced Filter
• Dashboard Filter—See Using Dashboard Filters

Performing a Quick Filter

This filter allows you to narrow down the data inside a table by applying a filter to a specific table column or columns. To apply different operators, use the Advanced Filter option (see Performing an Advanced Filter).

To launch the quick filter, choose Quick Filter from the Filter drop-down list.

To clear the Quick Filter, click Filter .

Performing an Advanced Filter

This filter allows you to narrow down the data in a table by applying a filter using multiple operators such as Does not contain, Does not equal, Ends with, Is empty, and so on. For example, you can choose the filter pattern by table column names and the operator from the drop-down list. In addition, you must enter filter criteria based on the data available in the Prime Infrastructure database.

To launch advanced filtering, choose Advanced Filter from the Filter drop-down list.

Figure A-2 Advanced Filter

To save the filter criteria used in the Advanced filter, follow these steps:

Step 1 Enter the advanced filter criteria, then click Go . The data is filtered based on the filter criteria.

Step 2 After the data is filtered, click the Save icon.

Step 3 In the Save Preset Filter dialog box, enter a name for the preset filter and click Save.

Using Dashboard Filters

The Filters toolbar allows you to narrow down the data that is displayed in all of the dashlets in a dashboard. Use this toolbar to filter the dashlets data by:

• Time frame—Select one of the preset options or create a custom time frame.
• Applications—Select a service, up to 10 individual applications, or all applications.
• Network Aware—Select wired, wireless, or all networks.
• Site—Select a site, unassigned sites, or all sites.

Figure A-3 Dashboard Filters Toolbar

To filter the data for all dashlets in a dashboard, follow these steps:

Step 1 Open a dashboard (for example, choose Dashboard > Overview > General ).

Step 2 Change the settings in any of the Filters toolbar options, then click Go .

Data Entry Features

In addition to the check boxes, drop-down lists and data entry fields common in most user interfaces, Prime Infrastructure uses some specialized data-entry features. These features are designed to keep your view of the network as uncluttered as possible, while still making it possible for you to add, update, and save your settings when needed. These specialized data-entry features include:

• Edit Tables
• Data Popups

Edit Tables

Prime Infrastructure uses tables to display many kind of data, including lists of sites, devices, and events. The data is arranged in rows and columns, much like a spreadsheet.

An edit table differs from other tables in that you can add, edit, or delete the data it contains. Some edit tables also give you access to filters (see Filters). Edit tables are often displayed in data popups that are triggered by check boxes.

Figure A-4 Edit Table

To use edit tables:

• To add a new row in the edit table:

Click the (+) icon, complete the fields in the new row, and click Save .

• To delete one or more existing rows in an edit table:

Select the row header check box (at the extreme left of each row), then click Delete .

• To update an entry in any field in any edit table row:

Click the row header or on the field itself, edit the contents, then click Save .

Data Popups

A data popup is a window associated with a check box, anchored field, or other data-entry feature. It is displayed automatically when you select a feature, so that you can view or update the data associated with that feature. In addition to containing check boxes, drop-down lists, and data-entry fields, data popups can also contain edit tables.

To use a data popup:

1. Select the feature that triggers the data popup, such as an anchored field or a check box.

2. With the associated popup displayed, view or update the fields as needed.

3. When you are finished, click anywhere outside the data popup. If you entered new information or changed existing information, your changes are saved automatically.

Related Topics

• Edit Tables

Interactive Graphs

Prime Infrastructure provides interactive line, area, pie, and stacked bar graphs of both time-based and non time-based data. Interactive graph features include the following:

• Support for automatic refresh—The graphs refresh automatically within a predetermined time interval.
• Two graph views:

– Graph (Chart) view (this is the default)

– Table (Grid) view

• Graph enlargement

Related Topics

• Using Interactive Graphs
• Time-based Graphs

Using Interactive Graphs

The following table summarizes how to use interactive graphs.

Related Topics

• Interactive Graphs
• Time-based Graphs

Time-based Graphs

Some graphs display time-based data. For these time-based graphs, Prime Infrastructure provides a link bar at the top of the graph. The link bar contains a set of links representing standard time-frames (such as the last six hours, one day, and so on) appropriate for the type of data in the chart. When you select one of these time-frame links, the data for that time frame is retrieved and the graph is refreshed to show only the data for that time-frame.

The time-frame links displayed in time-based graphs include the following:

• 6h—Denotes the last six hours of data from the current time. The data is gathered from the current database table.
• 1d—Denotes the last day (24 hours) of data from the current time. The data is gathered from the current database table.
• 1w—Denotes the last week (seven days) of data from the current time. The data is gathered from the hourly aggregated table.
• 2w—Denotes the last two weeks of data from the current time. The data is gathered from the hourly aggregated table.
• 4w—Denotes the last four weeks of data from the current time. The data is gathered from the hourly aggregated table.
• 3m—Denotes the last three months of data from the current time. The data is gathered from the daily aggregated table.
• 6m—Denotes the last six months of data from the current time. The data is gathered from the weekly aggregated table.
• 1y—Denotes the past year (12 months) of data from the current time. The data is gathered from the weekly aggregated table.
• Custom—User-selected time period. You can set the day and time for the start and end dates. The use of a current or hourly, daily, or weekly aggregated source for data depends upon the selected start date.

The default, maximum and minimum retention periods for the aggregated data displayed in time-based graphs are controlled by Prime Infrastructure administrators. For details, see “About Historical Data Retention” in Related Topics.

Related Topics

• Interactive Graphs
• Using Interactive Graphs
• About Historical Data Retention

Changing Your Password

Step 1 Click your login name at the top-right of the screen and choose Change Password .

Step 2 Click the information icon to review the password policy.

Step 3 Enter a new password as directed and click Save .

Changing Your Active Domain

Step 1 Click your login name at the top-right of the screen and choose Virtual Domain .

Step 2 Choose a domain from the list of domains of which you are a member.

Setting Your Home Page

Step 1 Navigate to the page that you want to set as your home page.

Step 2 Click your login name at the top-right of the screen and choose Set Current Page as Home .

Changing User Preferences

You can modify how many items are displayed on list pages, map settings, idle timeout settings, and alarm display options.

Step 1 Click your login name at the top-right of the screen and choose My Preferences .

Step 2 Modify any of the settings, then click Save .

Getting Device Details from Device 360° View

The Device 360° View provides detailed device information including device status, interface status, and associated device information. You can see the device 360° view from nearly all pages in which device IP addresses are displayed.

To launch the 360° view of any device, click the info icon next to the device IP address.

Figure A-5 shows a sample of the Device 360° View.

Note The features that appear in the Device 360° View differ depending on the device type.

Figure A-5 Sample Device 360° View

Related Topics

• Connecting Device using Telnet and SSH in Internet Explorer and Google Chrome

Connecting Device using Telnet and SSH in Internet Explorer and Google Chrome

Before You Begin

Ensure that you have the Telnet and SSH browser plug-ins installed in Internet Explorer and Chrome.

Enabling Telnet client functionality in Internet Explorer

To enable Telnet client functionality in 64 bit Windows operating System with 32 bit Internet Explorer, follow these steps:

Step 1 Open the Telnet client in control panel.

• Go to Control Panel.
• Click Programs And Features .
• Click Turn Windows features on or off in the left pane.
• Check the Telnet Client check box.
• Click OK .

Step 2 Copy the 64 bit version of telnet.exe from System32 in Windows directory to SysWOW64 in the same directory.

Step 3 Add the following registry key for the 32 bit version of Internet Explorer.

• Open regedit.exe and navigate to the following registry key:

• For backing up the key, right- click FEATURE_DISABLE_TELNET_PROTOCOL and select export. Save the key to a location where you can easily locate it when it needs to be restored.

Note If this key does not exist, please add the key as named above.

• Right-click FEATURE_DISABLE_TELNET_PROTOCOL again and select New and select DWORD (32-bit) Value from the drop-down list.
• In the right pane, rename the New Value as iexplore.exe.
• Verify that the value for iexplore.exe is 0x00000000 and close regedit.exe.

Step 4 Copy the file System32\en-US\telnet.exe.mui to the folder SysWOW64\en-US.

Enabling SSH

Follow these steps to start SSH session in Internet Explorer.

Step 1 Create a file called ssh.reg with the following content:

Step 2 Run this file to add the information to the Windows Registry.

Note If you perform Enabling Telnet client functionality in Internet Explorer and Enabling SSH, the changes will also be reflected in your Google chrome.

Related Topics

• Getting Device Details from Device 360° View

Getting User Details from the User 360° View

The User 360° View provides detailed information about an end user, including:

– End user network connection and association

– Authentication and authorization

– Possible problems with the network devices associated with the user’s network attachment

– Application-related issues

– Other issues in the broader network

To access the 360° view for a user, follow these steps:

Step 1 Choose Monitor > Monitoring Tools > Clients and Users .

Step 2 Click the expand icon next to a user name under the User Name column. You can view the User 360° View.

Figure A-6 shows a sample of the User 360° View.

Figure A-6 Sample User 360° View

Getting Help

You can access online help by clicking the wheel next to your domain name (at the top-right of the screen) and choose Contextual Help .

Performing an Application Search

To quickly search for data within Prime Infrastructure, you can enter any text string such as a partial or complete IP address or a username if you are searching for a client.

Step 1 Click the Search icon at the top-right of the screen.

Step 2 In the Search text box, enter a search string and click Search Prime Infrastructure .

Step 3 Click View List to view the matching devices from the Monitor or Configuration page.

Performing an Advanced Search

To perform a more specific search in Prime Infrastructure, follow these steps:

Step 1 Click the Search icon at the top-right of the screen.

Step 2 From the Search pulldown menu, select Advanced Search .

Step 3 In the Advanced Search dialog box, choose a category from the Search Category drop-down list.

Step 4 Choose all applicable filters or parameters for your search.

Note Search parameters change depending on the category that you selected.

Step 5 To save this search, select the Save Search check box, enter a unique name for the search in the text box, and click Go.

Note You can decide what information appears on the search results page. See the for more information.

The Search categories include the following:

• Access Points—See Searching Access Points
• Alarms—See Searching Alarms
• Clients—See Searching Clients
• Chokepoints—See Searching Chokepoints
• Configuration Versions—See Searching Configuration Versions
• Controller Licenses—See Searching Controller Licenses
• Controllers—See Searching Controllers
• Device Type—See Searching Device Types
• Events—See Searching Events
• Interferers—See Searching Interferers
• Jobs—See Searching Jobs
• Maps—See Searching Maps
• Rogue Client—See Searching Rogue Clients
• Shunned Client—See Searching Shunned Clients
• Switches—See Searching Switches
• Tags—See Searching Tags
• Wi-Fi TDOA Receivers—See Searching Wi-Fi TDOA Receivers

Searching Alarms

You can configure the following parameters when performing an advanced search for alarms (see Table A-4 ).

Searching Jobs

You can configure the following parameters when performing an advanced search for jobs (see Table A-5 ).

For more information, see the Monitoring Jobs.

Note You can use wildcards such as *,? in the Job Name and Job Type text box to narrow or broaden your search.

Searching Access Points

You can configure the following parameters when performing an advanced search for access points (see Table A-6 ).

Searching Controller Licenses

You can configure the following parameters when performing an advanced search for controller licenses (see Table A-7 ).

Searching Controllers

You can configure the following parameters when performing an advanced search for controllers (see Table A-8 ).

Searching Switches

You can configure the following parameters when performing an advanced search for switches (see Table A-9 ).

Searching Clients

You can configure the following parameters when performing an advanced search for clients (see Table A-10 ).

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Searching Chokepoints

You can configure the following parameters when performing an advanced search for chokepoints (see Table A-10 ).

Searching Events

You can configure the following parameters when performing an advanced search for events (see Table A-12 ).

Searching Interferers

You can configure the following parameters when performing an advanced search for interferers detected by access points (see Table A-13 ).

Searching Wi-Fi TDOA Receivers

You can configure the following parameters when performing an advanced search for Wi-Fi TDOA receivers (see Table A-14 ).

Searching Maps

You can configure the following parameters when performing an advanced search for maps (see Table A-15 ).

Searching Rogue Clients

You can configure the following parameters when performing an advanced search for rogue clients (see Table A-16 ).

Searching Shunned Clients

Note When a Cisco IPS sensor on the wired network detects a suspicious or threatening client, it alerts the controller to shun this client.

You can configure the following parameters when performing an advanced search for shunned clients (see Table A-17 ).

Searching Tags

You can configure the following parameters when performing an advanced search for tags (see Table A-18 ).

Searching Device Types

You can configure the following parameters when performing an advanced search for device type (see Table A-19 ).

Searching Configuration Versions

You can configure the following parameter when performing an advanced search for configuration versions (see Table A-20 ).

Performing a Saved Search

Note Saved searches apply only to the current partition.

To access and run a previously saved search, follow these steps:

Step 1 Click the icon in the Application Search box, then click Saved Search.

Step 2 Choose a category from the Search Category drop-down list, then choose a saved search from the Saved Search List drop-down list.

Step 3 If necessary, change the current parameters for the saved search, then click Go.