Cisco Prime Infrastructure 2.2.3 Release Notes
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Table of Contents
Cisco Prime Infrastructure 2.2.3 Release Notes
Before You Begin Installing the Maintenance Release
Installation Scenarios Not Supported in Prime Infrastructure 2.2.3
Installing the Maintenance Release from Cisco Site
Installing the Maintenance Release from Local Storage
Installing the Maintenance Release in High Availability Mode
Troubleshooting Maintenance Release Installs in High Availability Implementations
Upgrading from Previous Releases of Cisco Prime Infrastructure
FAQs: Operations Center and Prime Infrastructure
Obtaining Documentation and Submitting a Service Request
Cisco Prime Infrastructure 2.2.3 Release Notes
This document contains the following sections:
- Introduction
- System Requirements
- Installation Guidelines
- Upgrading from Previous Releases of Cisco Prime Infrastructure
- Submitting Feedback
- Prime Infrastructure Licenses
- Supported Devices
- New Features and Enhancements
- Important Notes
- FAQs: Operations Center and Prime Infrastructure
- Open Caveats
- Resolved Caveats
- Obtaining Documentation and Submitting a Service Request
Introduction
This is the third maintenance release for Cisco Prime Infrastructure 2.2.
You can install Cisco Prime Infrastructure 2.2.3 Maintenance Release on a server running the Cisco Prime Infrastructure, version 2.2, 2.2.1 and 2.2.2. This maintenance release supports coexistence of Wireless Technology Package 1.0.1 and Data Center Technology package 1.0.1.
System Requirements
For more information on server and web client requirements, see the section Understanding System Requirements of the Cisco Prime Infrastructure 2.2 Quick Start Guide.
Installation Guidelines
The following sections explain how to install the maintenance release.
- Before You Begin Installing the Maintenance Release
- Installation Scenarios Not Supported in Prime Infrastructure 2.2.3
- Installing the Maintenance Release from Cisco Site
- Installing the Maintenance Release from Local Storage
- Installing the Maintenance Release in High Availability Mode
- Troubleshooting Maintenance Release Installs in High Availability Implementations
Before You Begin Installing the Maintenance Release
Since the maintenance release is not removable, it is important to have a way to revert your system to the original version in case hardware or software problems cause the maintenance release installation to fail.
To ensure you can do this, take a backup of your system before downloading and installing this UBF maintenance release.
To revert to the original Prime Infrastructure 2.2, 2.2.1 or 2.2.2 installation, follow these steps:
1.
Reinstall Prime Infrastructure 2.2 from an OVA or ISO distribution.
2. Install any prior point patches.
3. If the original version is Prime Infrastructure 2.2.1/2.2.2, install the maintenance release 2.2.1/2.2.2 over Prime Infrastructure 2.2.
4. Restore the data from the backup that you made before applying the maintenance release 2.2.3.
Similarly, if you are running Prime Infrastructure 2.2.x in a Virtual Machine (VM) and your organization permits taking VM snapshots, use the VMware client to take a VM snapshot before applying this maintenance release. Store the snapshot in an external storage repository, and restore from the snapshot if the maintenance release installation is unsuccessful.
If you are installing this maintenance release as part of a High Availability (HA) implementation, you will want to ensure that the network links between the two servers provide maximum bandwidth (at lease 100 Mbits/sec) and low latency (less than 20 milliseconds) throughout the maintenance release installation. For more information, see Troubleshooting Maintenance Release Installs in High Availability Implementations.
Installation Scenarios Not Supported in Prime Infrastructure 2.2.3
The following installation scenarios are not supported in Prime Infrastructure 2.2.3:
Installing the Maintenance Release from Cisco Site
Make sure you have completed the recommended preparation steps given in Before You Begin Installing the Maintenance Release.
Step 1 Log in to the Prime Infrastructure 2.2, 2.2.1 or 2.2.2 server.
Step 2 Choose Administration > Software Update.
Step 4 Log in with your cisco.com credentials and click Show Details in the Critical Fixes pane to view the updates.
Step 5 Click Download corresponding to the Prime Infrastructure 2.2.3 Maintenance Release file name pi223-26.ubf.
Step 6 Click Install to install the maintenance release.
Step 7 Restart the Cisco Prime Infrastructure server as explained in Restarting Prime Infrastructure in Cisco Prime Infrastructure 2.2 Administration Guide to complete the installation process.
Step 8 You can verify the maintenance release installation from Prime Infrastructure Login page under Critical Fixes by hovering your mouse over the version and also by logging into the server and choosing Administration > Software Update. You should see a listing for the maintenance release in the Updates tab, with “Installed” in the Status column.
Note We recommend you to take backup immediately after successful installation of Prime Infrastructure 2.2.3.
Installing the Maintenance Release from Local Storage
Make sure you have completed the recommended preparation steps given in Before You Begin Installing the Maintenance Release.
Step 1 Download the Prime Infrastructure 2.2.3 Maintenance Release pi223-26.ubf from Home > Products > Cloud and Systems Management > Routing and Switching Management > Network Management Solutions > Prime Infrastructure > Prime Infrastructure 2.2 > Prime Infrastructure Patches-2.2.3 and save the file in your local storage.
Step 2 Log in to Prime Infrastructure 2.2, 2.2.1 or 2.2.2 server.
Step 3 Choose Administration > Software Update.
Step 4 Click Upload and browse to the location where you have saved the maintenance release file. Click OK to upload the file.
Step 5 In the Status of Updates pane, click the Files tab and check whether pi223-26.ubf is listed under FileName column.
Step 6 In the Critical Fixes pane, click Install. You will see a dialog box informing that manual restart of Prime Infrastructure is required. Click Yes for successful installation.
Step 7 Restart the server by first executing the ncs stop command and then the ncs start command, as explained in Restarting Prime Infrastructure in Cisco Prime Infrastructure 2.2 Administration Guide.
Step 8 You can verify the maintenance release installation from Prime Infrastructure Login page under Critical Fixes in the Installed Updates popup by hovering your mouse over the version and also by logging into the server and choosing Administration > Software Update. You should see a listing for the maintenance release in the Updates tab, with “Installed” in the Status column.
Note We recommend you to take backup immediately after successful installation of Prime Infrastructure 2.2.3.
Installing the Maintenance Release in High Availability Mode
Download the Prime Infrastructure 2.2.3 Maintenance Release pi223-26.ubf from Home > Products > Cloud and Systems Management > Routing and Switching Management > Network Management Solutions > Prime Infrastructure > Prime Infrastructure 2.2 > Prime Infrastructure Patches-2.2.3 and save the file in your local storage.
To install the downloaded Prime Infrastructure 2.2.3 Maintenance Release pi223-26.ubf in High Availability mode follow the below steps:
- Make sure you have completed the recommended preparation steps given in Before You Begin Installing the Maintenance Release.
- If your current Prime Infrastructure implementation has High Availability (HA) servers that are not at the same patch level, see Patching Paired High Availability Servers in Cisco Prime Infrastructure 2.2 Administration Guide.
- If you are setting up a new Prime Infrastructure High Availability (HA) implementation and your new servers are not at the same patch level, see Patching New High Availability Servers in Cisco Prime Infrastructure 2.2 Administration Guide.
Troubleshooting Maintenance Release Installs in High Availability Implementations
Users who apply this maintenance release in a High Availability (HA) implementation may experience difficulties if the network links between the two servers offer low bandwidth (less than 100 Mbits/sec) and high latency (greater than 20 milliseconds). In particular, this kind of low throughput can cause the post-maintenance release restart and re-registration to take far longer than normal. In most cases, simply waiting longer will fix the problem with no intervention. In a few cases, continued or intermittent throughput problems can cause a complete failure. If you believe this has occurred, contact Cisco TAC for support.
If you are unable to verify that this maintenance release has been successfully installed on a Prime Infrastructure server, or one or both of the servers fails to re-start properly after installing the maintenance release, you may need to re-image the server as explained in Before You Begin Installing the Maintenance Release before continuing.
In all cases, you can use the backup-logs command on one or both servers to get information on the source of the failure. For more information, see backup-logs in Command Reference Guide for Cisco Prime Infrastructure 2.2.
Upgrading from Previous Releases of Cisco Prime Infrastructure
For detailed information about upgrading from previous releases of Prime Infrastructure, including the list of versions from which you can upgrade, see the If You Are Upgrading From Previous Releases of Prime Infrastructure section of the Cisco Prime Infrastructure 2.2 Quick Start Guide.
Submitting Feedback
Your feedback will help us improve the quality of our product. To send your feedback, follow these steps:
Step 1 Choose Administration > System Settings > Mail Server Configuration.
Step 2 In the Mail Server Configuration page, enter the mail server details.
Step 3 Click Save to save the configuration settings.
Step 4 Choose Help > Help Us Improve Cisco Products.
Step 5 In the Help Us Improve Cisco Products page, select the Yes, collect data periodically (monthly) option.
Prime Infrastructure Licenses
For detailed information on procuring a license for Prime Infrastructure, see the Cisco Prime Infrastructure 2.2 Ordering and Licensing Guide.
Supported Devices
To see the list of devices supported in this release of Prime Infrastructure:
Step 1 Log in to Prime Infrastructure.
Step 2 Switch to the Converged Theme (if applicable).
Step 3 Click the question mark icon (Help) at the top right.
Step 4 Click Supported Devices List.
You can also view the Cisco Prime Infrastructure 2.2 Supported Devices list at the following URL:
http://www.cisco.com/c/en/us/support/cloud-systems-management/prime-infrastructure/products-device-support-tables
-list.html
For detailed information on the software compatibility for the Cisco wireless devices, see the following URL:
http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html
For detailed information on Wireless LAN Controller software features that are not configurable in Prime Infrastructure Release 2.2 using the pre-packaged templates, see Non-Configurable Features for Wireless LAN Controller Software Releases in Cisco Prime Infrastructure 2.2 Release Notes.
Important Notes
- Prime Infrastructure 2.1.x instances can authenticate via Prime Infrastructure 2.2.3 single sign-on (SSO) server only if you apply the ISE patch pi212_PIGEN_CSCur43834_01.ubf from Home > Products > Cloud and Systems Management > Routing and Switching Management > Network Management Solutions > Prime Infrastructure > Prime Infrastructure 2.1 > Prime Infrastructure Patches-2.1.2 before configuring Prime Infrastructure 2.2.3 SSO server IP in Prime Infrastructure 2.1.x instances. It is a prerequisite to manage Prime Infrastructure 2.1.2 instances in Prime Operation Center 2.2.3.
- In addition to installing Prime Infrastructure 2.2.3 on Prime Infrastructure instances, make sure that you also install Prime Infrastructure 2.2.3 on Prime Operations Center.
- Prime Operation Center supports both Prime Infrastructure 2.1.x with cluster enable Patch and 2.2.x as managed instance.
- Install Plug and Play gateway before installing Prime Infrastructure 2.2.3.
- Prime Infrastructure 2.2.3 has a fix for POODLE vulnerability which disables SSLv3 and enables TLS on Prime Infrastructure server. The CNS agent on the devices currently support only SSLv3 and is poodle vulnerable ( CSCus48378). Installing the Prime Infrastructure 2.2.3 maintenance release would break the Secure PnP (SSL and HTTPS enabled) functionality in Prime Infrastructure for devices.
- If you upgrade Prime Infrastructure from version 1.4.x or version 2.1.x to Prime Infrastructure version 2.2.3, the Refresh From Network property settings under Floor Maps is set to disabled by default. You can enable the Refresh From Network property settings associated with the Floor Maps.
FAQs: Operations Center and Prime Infrastructure
For the frequently asked questions about Operations Center and its interactions with the instances of Prime Infrastructure that it manages, see Cisco Prime Infrastructure 2.2 Release Notes.
Open Caveats
Table 1 lists the Open Caveats in Cisco Prime Infrastructure Release 2.2.3.
Click the identifier to view the impact and workaround for the caveat. This information is displayed in the Bug Search Tool. You can track the status of the open caveats using the Bug Search Tool.
Resolved Caveats
Click the identifier to view the impact and workaround for the caveat. This information is displayed in the Bug Search Tool. You can track the status of the resolved caveats using the Bug Search Tool.
Related Documentation
You can access additional Cisco Prime Infrastructure documentation at:
http://www.cisco.com/en/US/products/ps12239/tsd_products_support_series_home.html
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html.
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