Cisco Prime Infrastructure 2.2.1 Release Notes
Before You Begin Installing the Patch
Installing the Patch With High Availability
Troubleshooting Patch Installs in HA Implementations
Upgrading Cisco Prime Infrastructure
Supported Wireless LAN Controller Hardware Models
Non-Configurable Features for Wireless LAN Controller Software Releases
Non-Configurable Features for Wireless LAN Controller Release 8.0
Non-Configurable Features for Wireless LAN Controller Release 7.5
Non-Configurable Features for Wireless LAN Controller Release 7.4
FAQs: Operations Center and Prime Infrastructure
Obtaining Documentation and Submitting a Service Request
This document contains the following sections:
This is a patch release for Cisco Prime Infrastructure 2.2.
You can install this patch release on top of your existing Prime Infrastructure 2.2 installation.
For more information on server and web client requirements, see the System Requirements section of the Cisco Prime Infrastructure 2.2 Quick Start Guide
The following sections explain how to install the patch.
Because the patch is not removable, it is important to have a way to revert your system to the original version in case hardware or software problems cause the patch installation to fail.
To ensure you can do this, take a backup of your system before downloading and installing this UBF patch.
To revert to the original Prime Infrastructure 2.2 installation, follow these steps:
1. Reinstall Prime Infrastructure 2.2 from an OVA or ISO distribution.
2. Restore the data from the backup that you made before applying the patch.
Similarly, if you are running Prime Infrastructure 2.2 in a Virtual Machine (VM) and your organization permits taking VM snapshots, use the VMware client to take a VM snapshot before applying this patch. Store the snapshot in an external storage repository, and restore from the snapshot if the patch is unsuccessful.
If you are installing the patch as part of a High Availability (HA) implementation, you will want to ensure that the network links between the two servers provide maximum bandwidth and low latency throughout the patch install. For more information, see Troubleshooting Patch Installs in HA Implementations.
Make sure you have completed the recommended preparation steps given in Before You Begin Installing the Patch.
If your current Prime Infrastructure implementation has High Availability enabled, follow the steps in Installing the Patch With High Availability instead of the steps below.
If you are currently using Prime Infrastructure without enabling High Availability, follow the steps below to install the patch.
Step 1 Point your browser to the software patches listing for Cisco Prime Infrastructure 2.2.
Step 2 Click the Download button for the Release 2.2.1 patch file (pi221_20150131-27.ubf), and save the file locally.
Step 3 Log in to the Prime Infrastructure server using an ID with administrator privileges and choose Administration > Software Update.
Step 4 Click Upload and browse to the location where you saved the patch file. Click OK to upload the file.
Step 5 When the upload is complete:
a. On the Software Update page, confirm that the File Name and Corresponding Updates in the “Files” table are correct.
b. Click Install. You will see a popup message indicating the manual restart of Prime Infrastructure. Click Yes for successful installation.
Step 6 Restart the server by first executing the ncs stop command and then the ncs start command, as explained in Restarting Prime Infrastructure in Cisco Prime Infrastructure 2.2 Administration Guide.
Step 7 Verify that the patch is installed by logging into the server and choosing Administration > Software Update. You should see a listing for the patch in the “Updates” table, with “Installed” in the “status” column.
Make sure you have completed the recommended preparation steps given in Before You Begin Installing the Patch.
If your current Prime Infrastructure implementation has High Availability servers that are not at the same patch level, see Patching Paired High Availability Servers in Cisco Prime Infrastructure 2.2 Administration Guide.
If you are setting up a new Prime Infrastructure High Availability (HA) implementation and your new servers are not at the same patch level, see Patching New High Availability Servers in Cisco Prime Infrastructure 2.2 Administration Guide.
Users who apply this patch in a High Availability (HA) implementation may experience difficulties if the network links between the two servers offer low bandwidth and high latency. In particular, this kind of low throughput can cause the post-patch restart and re-registration to take far longer than normal. In most cases, simply waiting longer will fix the problem with no intervention. In a few cases, continued or intermittent throughput problems can cause a complete failure. If you believe this has occurred, contact Cisco TAC.
If you are unable to verify that the patch has been applied to a server, or one or both of the servers fails to re-start properly after the patch, you may need to re-image the server as explained in Before You Begin Installing the Patch before continuing.
In all cases, you can use the backup logs command on one or both servers to get information on the source of the failure.
For detailed information about upgrading from previous releases of Prime Infrastructure, including the list of versions from which you can upgrade, see the Upgrading Cisco Prime Infrastructure section of the Cisco Prime Infrastructure 2.2 Quick Start Guide.
Your feedback will help us improve the quality of our product. To send your feedback, follow these steps:
Step 1 If you have configured your mail server, go to Step 8.
Step 2 Choose Administration > System Settings > Mail Server Configuration.
Step 3 In the Mail Server Configuration page, enter the mail server details.
Step 4 Click Save to save the configuration settings.
Step 5 Choose Help > Help Us Improve Cisco Products.
Step 6 In the Help Us Improve Cisco Products page, select the Yes, collect data periodically (monthly) option.
Step 8 Choose Help > Submit Feedback (in the Classic theme) or click the question mark icon at the top right and then click Submit Feedback (in the Converged theme). You must configure the email server and then enable data collection to configure the feedback tool.
For detailed information on Prime Infrastructure licensing, see the Cisco Prime Infrastructure 2.2 Ordering and Licensing Guide.
To see the list of devices supported in this release of Prime Infrastructure:
Step 1 Log in to Prime Infrastructure.
Step 2 Switch to the Converged Theme (if applicable).
Step 3 Click the question mark icon (Help) at the top right.
Step 4 Click Supported Devices List.
You can also view the Cisco Prime Infrastructure 2.2 Supported Devices list at the following URL:
http://www.cisco.com/c/en/us/support/cloud-systems-management/prime-infrastructure/products-device-support-tables
-list.html
For detailed information on the software compatibility for the Cisco wireless devices, see the following URL:
http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html
To view the Prime Infrastructure supported devices for switches, wireless LAN controllers (WLC), access point images, Identity Services Engine (ISE), and Mobility Services Engines (MSE), see the Cisco Prime Infrastructure 2.2 Supported Devices list at the following URL:
http://www.cisco.com/c/en/us/support/cloud-systems-management/prime-infrastructure/products-device-support-tables-
list.html
Table 1 lists the Prime Infrastructure supported devices for switches, WLCs, Access Points (APs), ISEs, and MSEs.
2960, 2975 Switches [Cisco IOS Release 12.2(50)SE], Catalyst 3560 Switches [Cisco IOS Release 12.2(50)SE], Catalyst 3650 Series Ethernet Stackable Switch Catalyst 3750 Switches [Cisco IOS Release 12.2(50)SE], Catalyst 3850 Series Ethernet Stackable Switch Catalyst 3550 Series Ethernet Stackable Switch Catalyst 4500 Switches [Cisco IOS Release 12.2(50)SG], Catalyst 6500 Switches [Cisco IOS Release 12.2(33)SXI], and [Cisco IOS XE 03.07.00.E] Cisco NAM 2304 Appliance, Cisco NAM 2320 Appliance, Cisco IE 2000 Series Switches. |
Cisco Wireless Controller on Service Ready Engine (WLCM2 on SRE) Catalyst 3750G Series Integrated Wireless LAN Controllers |
Cisco ISE 1.31 |
Cisco 600 Series, Cisco 702W AP, Cisco 1040 AP, Cisco 1100 AP, Cisco 1120 AP, Cisco 1130 AP, Cisco 1140 AP, Cisco 1200 AP, Cisco 1230 AP, Cisco 1240 AP, Cisco 1250 AP, Cisco 1260 AP, Cisco 1500 AP, |
Cisco 1200 series (1200/1210/1220/1230) |
The following sections describe the Wireless LAN Controller software features that are not configurable in Prime Infrastructure Release 2.2.1 using the pre-packaged templates:
The following Wireless LAN Controller 8.0 software features are not configurable in Prime Infrastructure Release 2.2.1 using the pre-packaged templates. You can use Prime Infrastructure CLI templates or Wireless Controller GUI to configure these features:
The following Wireless LAN Controller 7.5 software features are not configurable in Prime Infrastructure Release 2.2.1 using the pre-packaged templates. You can use Prime Infrastructure CLI templates or Wireless Controller GUI to configure these features.
The following Wireless LAN Controller 7.4 software features are not configurable in Prime Infrastructure Release 2.2.1 using the pre-packaged templates. You can use Prime Infrastructure CLI templates or Wireless Controller GUI to configure these features:
For the frequently asked questions about Operations Center and its interactions with the instances of Prime Infrastructure that it manages, see Cisco Prime Infrastructure 2.2 Release Notes.
Table 2 lists the Open Caveats in Cisco Prime Infrastructure Release 2.2.1
Click the identifier to view the impact and workaround for the caveat. This information is displayed in the Bug Search Tool. You can track the status of the open caveats using the Bug Search Tool.
Click the identifier to view the impact and workaround for the caveat. This information is displayed in the Bug Search Tool. You can track the status of the resolved caveats using the Bug Search Tool.
You can access additional Cisco Prime Infrastructure documentation at:
http://www.cisco.com/en/US/products/ps12239/tsd_products_support_series_home.html
For information on obtaining documentation, submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html.
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