Cisco Prime Home is a
Customer Premises Equipment (CPE) Auto Configuration Server (ACS) monitoring
system that enables Service Providers to manage the devices on their networks
in both real time, for problem solving, and off line for Prime Home ongoing
engineering activities. It supplies support personnel with the data and tools
necessary to quickly identify and resolve problems remotely and provides a
real-time, detailed view of the entire CPE population for operations staff.
You can access the
most current Prime Home documentation, including these release notes, online
The following topics
describe the new features and enhancements introduced in this Prime Home
additional TR-181 Devices
Prime Home now
supports additional TR-181 devices.
Prime Home now
supports device authentication. Each device can be given a username and
password. Authentication can be either system wide or device specific;
authentication is based on RFC 2617. To support this feature, there is a new
Southbound Authentication portlet in the GUI and new APIs. Full details can be
found in the Prime Home Operations and Maintenance Guide 6.5.1 and the Prime
Home Developers Guide 6.5.1
CMHS installation has
been enhanced. The install process now uses an Ansible Playbook. For full
details, see the Cisco Prime Home Installation Guide, 6.5.1
A new option to
install Consul, CL, SL and Postgress has been added to Prime Home. This is in
addition to the traditional installation methods and is suited for cluster
installation purposes. The Ansible Playbook uses an Inventory Files and
variables to install the various components in a more streamlined and efficient
In 6.5.1 CMHS and the
CMHS Ansible scripts are accessible separately from the Prime Home Installer.
Access to the CMHS bundle and Prime Home Ansible bundle requires a cisco.com
registered account and request access to
Contact Prime Home support for further details.
The Prime Home
Ansible bundle can be retrieved from:
The Installation using
Consul and Vault has been further enhanced and streamlined in this Release to
ensure a smoother installation and upgrade experience. This includes the
ability to install the Consul and Vault in different data centers.
NBI Identifiers are a
predefined set of device parameters that allow NBI client to recognize a
specific device. To support this feature, a new NBI Identifiers portlet enables
Admins to add labels to recognize parameters. This NBI Identifiers portlet is
for use during integration or system setup and is not for use in the Production
environment. More details can be found on this feature in the Prime Home
Operations and Maintenance Guide 6.5.1
Prime Home has been
enhanced to provide a quicker and easier user experience. In particular, the
Advanced Search feature has been optimized for quicker return times.
Prime Home now supports a new
The configuration keys in the
System > Configuration
have been consolidated for ease of use. Please use the Search field to locate
the configuration keys if you are unable to locate them under the previous
NBI Updates and
Boolean values reported in NBI
responses (sent from Prime Home toward the NBI client) sometimes held "false"
for non-existing fields. An example would be "DHCP enabled" field. If the
relevant TR parameter was missing from the CPE data model, Prime Home would
assume it was disabled on the device and so the NBI client would receive
In 6.5.1, this behavior was changed to drop the value from the
response, and so the NBI client can now correctly distinguish between "False"
and "unknown" states.
From this Release
onwards, the Developers Guide will be located on the Devnet site, in alignment
with Cisco policy.
This section provides
important information you should be aware of before using Prime Home.
Prime Home is best
viewed in the following browsers: Internet Explorer 10 and 11, Google Chrome
(43.0.2357.124 and higher), Firefox (37 and higher). A minimum resolution of
1200 x 1024 is recommended.
Please make sure that
popup or ad blockers are disabled so that they do not interfere with the proper
loading of Prime Home pages.
The Health Check URL has changed for Software Release 6.5 and onwards.
The new address is now
http://serverip/dps/hc. Please note that the old hc URL will be
kept for backwards compatibility for this release only. Customers are advised
to make the changes to the url address as soon as possible.
Before You Begin Make sure you have a
Cisco.com username and password, you can register for them
At the Log In
screen, enter your registered Cisco.com username and password; then, click Log
In. The Bug Search page opens
If you know the
bug ID, simply enter it in the Search For field and hit Return
To search for
all bugs in the current release:
Home in the Product field.
in the Releases field
search results are displayed, use the filter and sort tools to find the types
of bugs you are looking for (e.g. fixed bugs only). You can search for bugs by
severity, by status, how recently they were modified, according to the number
of support cases associated with them, and so forth.
Features in Prime Home
All product documents are accessible
except for images, graphics and some charts. If you would like to receive the
product documentation in audio format, braille, or large print, contact