Cisco Prime Home 6.4.1 is a Customer Premises Equipment (CPE) Auto Configuration Server (ACS) monitoring system that enables Service Providers to manage the devices on their networks in both real time, for problem solving, and off line for Prime Home 6.4.1 ongoing engineering activities. It supplies support personnel with the data and tools necessary to quickly identify and resolve problems remotely and provides a real-time, detailed view of the entire CPE population for operations staff.
New Features and Enhancements
The following topics describe the new features and enhancements introduced in Prime Home 6.4.1:
With 6.4.1, support for TR-157 has been added to Prime Home. The TR-157 data model enables managing the life-cycle of Software Services and Software Modules for devices in an easier manner. Instead of downloading one static firmware image to a device, this protocol enables sending specific customized services to one or more devices. The services are composed of modules which are defined by the Operations user via the Prime Home UI or via the NBI.
The following options can be carried out via two new Portlets in the UI: Software Services and Software Modules:
Create / Update / Delete a Software Module
Add / Update / Delete a module’s version
Create / Update / Delete a Software Service
Add / Update / Delete Service’s modules
Both the Operations user and CSR can then associate the Software Service with a single device using the new Services portlet:
Assign a service to a device (immediate / on next inform)
Unassign a service from a device
Start / stop a module
The Operations user only can associate the Software Service with a group of devices (via Configuration Sets > Software Services tab)
Assign a service to a configuration set: install / uninstall
Unassign service from a set
Batch Processing for service
For more information, please refer to the Prime Home User Guide 6.4.1
Support for TR-181 issue 2
Prime Home now supports the TR-181 data model and parameters.This new data model incorporates gateways and STBs data model under the same root, and re-models the gateway’s data model. This is reflected in a slight change in the parameter tree as displayed on the Prime Home UI. As part of Prime Home 6.4.1, interoperability testing was conducted on some TR-181 compliant devices.
Infinite Home Integration
Prime Home is now streamlined with the Cisco Infinite Home offering. New Cisco set-top boxes will now have functionality and information stored in the Cloud, instead of on the box itself. For more information on Cisco Infinite Home, see here.
Tags, Device Profiles, Portlet Configurations and Workflow Templates can now be exported/imported from one Prime Home instance to another. This feature will be compatible with future versions of Prime Home.
Extend Generic Resources
The Prime Home UI has been redesigned to allow Cisco users to create Generic Resource portlets in a much easier fashion. Resource parameters can now be configured and customized through the Prime Home UI. In addition, all the Portlets can now be managed and customized through the new System/Portlet Configuration page.
Device Profiles now for Customer use
Previously, only internal Cisco users could configure and customize Device Profiles. With 6.4.1, Operations Users now have access to this section on the Prime Home UI. Full details are in the Cisco Prime Home User Guide, 6.4.1
Support for Non-ASCII characters
Prime Home Portal now fully supports UTF-8 and non-ASCII characters in all parameter values. This means that languages other than English are now supported.
3rd Party Tools Upgrade
Prime Home 3rd party tools, such as Liferay, JQuery and ActiveMQ, amongst others, have been upgraded.
Some security vulnerabilities which were detected during routine security audits have been fixed in this Release.
The following enhancements have been made:
Expose NBI metrics (usage statistics, rate etc.)
Expose CMHS metrics – convert CMHS metrics to be supported via JMX
Update Zabbix templates to be compatible with above changes (relevant for customers using Zabbix with CMHS)
Prime Home UI Portlet Changes
Structural and design changes have been made to the following portlets:
Hard Disk (STB): New columns have been added (Quota, Reallocated Sectors, Read Error Count)
RF Tuning (STB): Search Filter added. Statistics column removed from front page
Step 3 To see fixed bugs for this Release, click here.
Step 4 To search for all bugs (affected and fixed) in the current release:
a. Enter Cisco Prime Home in the Product field.
b. Enter 6.4(1) in the Releases field.
c. When the search results are displayed, use the filter and sort tools to find the types of bugs you are looking for. You can search for bugs by severity, by status, how recently they were modified, according to the number of support cases associated with them, and so forth.
If you know the bug ID, simply enter it in the Search For field and hit Return.
Accessibility Features in Prime Home 6.4.1
All product documents are accessible except for images, graphics and some charts. If you would like to receive the product documentation in audio format, braille, or large print, contact email@example.com.
Obtaining Documentation and Submitting a Service Request
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Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.