Setting the Log Level
Cisco Prime Collaboration Manager supports the following log levels:
•Debug—Messages that are logged in this level help you to debug the application.
•Info—Messages that are logged in this level indicate the progress of the application.
•Warn—Messages that are logged in this level indicate potentially harmful situations.
•Error—Messages that are logged in this level indicate that the application can still continue to run.
You can set the log levels for the following features:
•Fault management—Collects logs files for fault management-related issues.
•Performance monitor—Collects log files for performance statistics-related issues.
•Server diagnostics—Collects log files for the Cisco Prime CM server-related issues.
•Discovery, session monitor and others—Collects log files for the discovery, session management, and web server-related issues.
The log level settings can be changed from the Log Configuration page (Administration > Log Configuration). You should not change the log level settings without assistance from the Cisco Technical Support team.
The generated log files are available in /opt/emms/emsam/log. You must log in as cmuser to access these files. The log files are also included in the backup file.