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Before you upgrade Cisco Prime Collaboration Provisioning, you must know the supported upgrade versions and virtual machine requirements for Cisco Prime Collaboration Provisioning. For details on virtual machine requirements for Cisco Prime Collaboration, see Virtual Machine Requirements for Prime Collaboration.
To upgrade from Cisco Prime Collaboration 9.x and 10.x to Cisco Prime Collaboration 11.0, you must first upgrade to any of the supported upgrade versions in the following table, and then upgrade to Cisco Prime Collaboration 11.0. You must also purchase an upgrade license or order one through Product Upgrade Tools (PUT) because the existing licenses of Cisco Prime Collaboration 9.x or 10.x, do not work with Cisco Prime Collaboration 11.0.
Cisco Prime Collaboration Versions | Deployment Mode | After the upgrade to Cisco Prime Collaboration | License Requirements |
---|---|---|---|
10.5.1 |
Standard—Cisco Prime Collaboration Provisioning | Standard—Cisco Prime Collaboration Provisioning
Cisco Prime Collaboration Provisioning 10.5.1 standard, upon upgrade, goes to 11.0 standard. |
Not Applicable To move to the advanced mode, you are required to purchase the advanced license. |
Licensed—Cisco Prime Collaboration Provisioning |
Licensed—Cisco Prime Collaboration Provisioning |
The Cisco Prime Collaboration 10.5.1 license files cannot be used with Cisco Prime Collaboration 11.0. If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode. |
|
10.6 |
Standard—Cisco Prime Collaboration Provisioning | Standard—Cisco Prime Collaboration Provisioning
Cisco Prime Collaboration Provisioning 10.6 standard, upon upgrade, goes to 11.0 standard. |
Not Applicable To move to the advanced mode, you are required to purchase the advanced license. |
Licensed—Cisco Prime Collaboration Provisioning |
Licensed—Cisco Prime Collaboration Provisioning |
The Cisco Prime Collaboration 10.6 license files cannot be used with Cisco Prime Collaboration 11.0. If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode. |
To upgrade from Cisco Prime Collaboration 9.x, 10.x, and 11.0 to Cisco Prime Collaboration 11.1, you must first upgrade to any of the supported upgrade versions in the following table, and then upgrade to Cisco Prime Collaboration 11.1. You must also purchase an upgrade license or order one through Product Upgrade Tools (PUT) because the existing licenses of Cisco Prime Collaboration 9.x or 10.x, do not work with Cisco Prime Collaboration 11.1.
![]() Note | The Cisco Prime Collaboration 11.0 license files can be used with Cisco Prime Collaboration 11.1. |
Cisco Prime Collaboration Versions | Deployment Mode | After the upgrade to Cisco Prime Collaboration | License Requirements |
---|---|---|---|
10.5.1 |
Standard—Cisco Prime Collaboration Provisioning |
Standard—Cisco Prime Collaboration Provisioning
Cisco Prime Collaboration Provisioning 10.5.1 standard, upon upgrade, goes to 11.1 standard. |
Not Applicable To move to the advanced mode, you are required to purchase the advanced license. |
Licensed—Cisco Prime Collaboration Provisioning |
Licensed—Cisco Prime Collaboration Provisioning |
The Cisco Prime Collaboration 10.5.1 license files cannot be used with Cisco Prime Collaboration 11.1. If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode. |
|
10.6 |
Standard—Cisco Prime Collaboration Provisioning |
Standard—Cisco Prime Collaboration Provisioning
Cisco Prime Collaboration Provisioning 10.6 standard, upon upgrade, goes to 11.1 standard. |
Not Applicable To move to the advanced mode, you are required to purchase the advanced license. |
Licensed—Cisco Prime Collaboration Provisioning |
Licensed—Cisco Prime Collaboration Provisioning |
The Cisco Prime Collaboration 10.6 license files cannot be used with Cisco Prime Collaboration 11.1. If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode. |
|
11.0 |
Standard—Cisco Prime Collaboration Provisioning |
Standard—Cisco Prime Collaboration Provisioning
Cisco Prime Collaboration Provisioning 11.0 standard, upon upgrade, goes to 11.1 standard. |
Not Applicable To move to the advanced mode, you are required to purchase the advanced license. |
Licensed—Cisco Prime Collaboration Provisioning |
Licensed—Cisco Prime Collaboration Provisioning |
The Cisco Prime Collaboration 11.0 license files can be used with Cisco Prime Collaboration 11.1. If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode. |
To upgrade from Cisco Prime Collaboration 9.x, 10.x, and 11.x to Cisco Prime Collaboration 11.2, you must first upgrade to any of the supported upgrade versions in the following table, and then upgrade to Cisco Prime Collaboration 11.2. You must also purchase an upgrade license or order one through Product Upgrade Tools (PUT) because the existing licenses of Cisco Prime Collaboration 9.x or 10.x, do not work with Cisco Prime Collaboration 11.2.
![]() Note | The Cisco Prime Collaboration 11.0 license files can be used with Cisco Prime Collaboration 11.2. |
Cisco Prime Collaboration Versions | Deployment Mode | After the upgrade to Cisco Prime Collaboration | License Requirements |
---|---|---|---|
11.0 |
Standard—Cisco Prime Collaboration Provisioning |
Standard—Cisco Prime Collaboration Provisioning
Cisco Prime Collaboration Provisioning 11.0 standard, upon upgrade, goes to 11.2 standard. |
Not Applicable To move to the advanced mode, you are required to purchase the advanced license. |
Licensed—Cisco Prime Collaboration Provisioning |
Licensed—Cisco Prime Collaboration Provisioning |
The Cisco Prime Collaboration 11.0 license files can be used with Cisco Prime Collaboration 11.2. If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode. |
|
11.1 |
Standard—Cisco Prime Collaboration Provisioning |
Standard—Cisco Prime Collaboration Provisioning
Cisco Prime Collaboration Provisioning 11.1 standard, upon upgrade, goes to 11.2 standard. |
Not Applicable To move to the advanced mode, you are required to purchase the advanced license. |
Licensed—Cisco Prime Collaboration Provisioning |
Licensed—Cisco Prime Collaboration Provisioning |
The Cisco Prime Collaboration 11.0 license files can be used with Cisco Prime Collaboration 11.2. If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode. |
For Cisco Prime Collaboration Release 11.5 and later
To upgrade from Cisco Prime Collaboration 9.x, 10.x, and 11.0 to Cisco Prime Collaboration 11.5, you must first upgrade to any of the supported upgrade versions in the following table, and then upgrade to Cisco Prime Collaboration 11.5. You must also purchase an upgrade license or order one through Product Upgrade Tools (PUT) because the existing licenses of Cisco Prime Collaboration 9.x or 10.x, do not work with Cisco Prime Collaboration 11.5.
Cisco Prime Collaboration Versions | Deployment Mode | After the upgrade to Cisco Prime Collaboration | License Requirements |
---|---|---|---|
11.1 |
Standard—Cisco Prime Collaboration Provisioning |
Standard—Cisco Prime Collaboration
Provisioning
Cisco Prime Collaboration Provisioning 11.1 standard, upon upgrade, goes to 11.5 standard. |
Not Applicable To move to the advanced mode, you are required to purchase the advanced license. |
Licensed—Cisco Prime Collaboration Provisioning |
Licensed—Cisco Prime Collaboration Provisioning |
The Cisco Prime Collaboration 11.1 license files can be used with Cisco Prime Collaboration 11.5. If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode. |
|
11.2 |
Standard—Cisco Prime Collaboration Provisioning |
Standard—Cisco Prime Collaboration
Provisioning
Cisco Prime Collaboration Provisioning 11.2 standard, upon upgrade, goes to 11.5 standard. |
Not Applicable To move to the advanced mode, you are required to purchase the advanced license. |
Licensed—Cisco Prime Collaboration Provisioning |
Licensed—Cisco Prime Collaboration Provisioning |
The Cisco Prime Collaboration 11.2 license files can be used with Cisco Prime Collaboration 11.5. If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode. |
For Cisco Prime Collaboration Release 11.6 and later
To upgrade from Cisco Prime Collaboration 9.x, 10.x, and 11.0 to Cisco Prime Collaboration 11.6, you must first upgrade to any of the supported upgrade versions in the following table, and then upgrade to Cisco Prime Collaboration 11.6. You must also purchase an upgrade license or order one through Product Upgrade Tools (PUT) because the existing licenses of Cisco Prime Collaboration 9.x or 10.x, do not work with Cisco Prime Collaboration 11.6.
Cisco Prime Collaboration Versions | Deployment Mode | After the upgrade to Cisco Prime Collaboration | License Requirements |
---|---|---|---|
11.1 |
Standard—Cisco Prime Collaboration Provisioning |
Standard—Cisco Prime Collaboration Provisioning
Cisco Prime Collaboration Provisioning 11.1 standard, upon upgrade, goes to 11.6 standard. |
Not Applicable To move to the advanced mode, you are required to purchase the advanced license. |
Licensed—Cisco Prime Collaboration Provisioning |
Licensed—Cisco Prime Collaboration Provisioning |
The Cisco Prime Collaboration 11.1 license files can be used with Cisco Prime Collaboration 11.6. If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode. |
|
11.2 |
Standard—Cisco Prime Collaboration Provisioning |
Standard—Cisco Prime Collaboration Provisioning
Cisco Prime Collaboration Provisioning 11.2 standard, upon upgrade, goes to 11.6 standard. |
Not Applicable To move to the advanced mode, you are required to purchase the advanced license. |
Licensed—Cisco Prime Collaboration Provisioning |
Licensed—Cisco Prime Collaboration Provisioning |
The Cisco Prime Collaboration 11.2 license files can be used with Cisco Prime Collaboration 11.6. If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode. |
|
11.5 |
Standard—Cisco Prime Collaboration Provisioning |
Standard—Cisco Prime Collaboration
Provisioning
Cisco Prime Collaboration Provisioning 11.5 standard, upon upgrade, goes to 11.6 standard. |
Not Applicable To move to the advanced mode, you are required to purchase the advanced license. |
Licensed—Cisco Prime Collaboration Provisioning |
Licensed—Cisco Prime Collaboration Provisioning |
The Cisco Prime Collaboration 11.5 license files can be used with Cisco Prime Collaboration 11.6. If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode. |
Direct upgrade from Cisco Prime Collaboration 11.x to 12.1 is not supported in Cisco Prime Collaboration 12.1. You can upgrade from 12.x version to another.
For Cisco Prime Collaboration 11.0 and earlier
The data migration from Cisco Unified Communications Management Suite to Cisco Prime Collaboration 11.0 is not supported directly. If you want the data to be migrated to Cisco Prime Collaboration, see the "Migrating from Cisco Unified Communications Management Suite" chapter in Cisco Prime Collaboration Upgrade and Migration Guide .
After migration, upgrade to any of the supported upgrade versions and then to Cisco Prime Collaboration 11.0.
For Cisco Prime Collaboration 11.1 and later
The data migration from Cisco Unified Communications Management Suite to Cisco Prime Collaboration 11.x is not supported directly. If you want the data to be migrated to Cisco Prime Collaboration, see the "Migrating from Cisco Unified Communications Management Suite" chapter in Cisco Prime Collaboration Upgrade and Migration Guide .
After migration, upgrade to any of the supported upgrade versions and then to Cisco Prime Collaboration 11.x.
For Cisco Prime Collaboration 11.0 and earlier
![]() Note | When you upgrade from Evaluation mode, Standard mode, Advanced mode, and Cisco Prime Collaboration 10.x and 11.0, all the settings that you had set up in Cisco Prime Collaboration Provisioning are kept intact. You need not re-create them in Cisco Prime Collaboration 11.0. See the Cisco Prime Collaboration Provisioning Guide for information about features available in Standard and Advanced mode. For feature changes after upgrade, see Changes After Upgrade. |
For Cisco Prime Collaboration 11.1 and later
![]() Note | When you upgrade from Evaluation mode, Standard mode, Advanced mode, and Cisco Prime Collaboration 10.x and 11.0, all the settings that you had set up in Cisco Prime Collaboration Provisioning are kept intact. You need not re-create them in Cisco Prime Collaboration 11.x. See the Cisco Prime Collaboration Provisioning Guide for information about features available in Standard and Advanced mode. For feature changes after upgrade, see Changes After Upgrade. |
Running System—Select this option to migrate from a running Provisioning server.
Migration File—Select this option to migrate from a file created by command-line migration backup tool, BackUpToolFor12_1Migration.
You must provide the following server information:
You must provide the location of the migration file.
Step 1 | Select SFTP or FTP as suitable. | ||
Step 2 | Enter the
following details.
| ||
Step 3 | Click Next to download the back-up file. | ||
Step 4 | Click
Begin
Migration to complete the process.
Once
the Migration is complete, you are redirected to the login page.
|
![]() Note | This is applicable if the Migration using Migration file option is chosen, while doing the migration. |
Download the File BackUpTool12_1Migration.sh from same location, where ova's are uploaded.
Copy the above mentioned file to /opt, that is the BackUpTool12_1Migration.sh on 11.1 and above version of the Prime Collaboration Provisioning
Go to /opt directory using the cd /opt
Change the permissions of the file using the command chmod 775 BackUpTool12_1Migration.sh
Execute the script ./BackUpTool12_1Migration.sh. The backup gets stored in /opt directory by the name backupData.tar.gz
Copy the above created backup file manually to the SFTP/FTP server.