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Cisco Prime Collaboration Provisioning Install and Upgrade Guide, 12.1

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The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

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Book Title

Cisco Prime Collaboration Provisioning Install and Upgrade Guide, 12.1

Chapter Title

Plan for Cisco Prime Collaboration Provisioning Upgrade

Results

Updated:
April 27, 2017

Chapter: Plan for Cisco Prime Collaboration Provisioning Upgrade

Plan for Cisco Prime Collaboration Provisioning Upgrade

Before you upgrade Cisco Prime Collaboration Provisioning, you must know the supported upgrade versions and virtual machine requirements for Cisco Prime Collaboration Provisioning. For details on virtual machine requirements for Cisco Prime Collaboration, see Virtual Machine Requirements for Prime Collaboration.

Supported Upgrade Versions — Cisco Prime Collaboration Provisioning 11.0

To upgrade from Cisco Prime Collaboration 9.x and 10.x to Cisco Prime Collaboration 11.0, you must first upgrade to any of the supported upgrade versions in the following table, and then upgrade to Cisco Prime Collaboration 11.0. You must also purchase an upgrade license or order one through Product Upgrade Tools (PUT) because the existing licenses of Cisco Prime Collaboration 9.x or 10.x, do not work with Cisco Prime Collaboration 11.0.

Cisco Prime Collaboration Versions Deployment Mode After the upgrade to Cisco Prime Collaboration License Requirements

10.5.1

Standard—Cisco Prime Collaboration Provisioning Standard—Cisco Prime Collaboration Provisioning

Cisco Prime Collaboration Provisioning 10.5.1 standard, upon upgrade, goes to 11.0 standard.

Not Applicable

To move to the advanced mode, you are required to purchase the advanced license.

Licensed—Cisco Prime Collaboration Provisioning

Licensed—Cisco Prime Collaboration Provisioning

The Cisco Prime Collaboration 10.5.1 license files cannot be used with Cisco Prime Collaboration 11.0.

If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode.

10.6

Standard—Cisco Prime Collaboration Provisioning Standard—Cisco Prime Collaboration Provisioning

Cisco Prime Collaboration Provisioning 10.6 standard, upon upgrade, goes to 11.0 standard.

Not Applicable

To move to the advanced mode, you are required to purchase the advanced license.

Licensed—Cisco Prime Collaboration Provisioning

Licensed—Cisco Prime Collaboration Provisioning

The Cisco Prime Collaboration 10.6 license files cannot be used with Cisco Prime Collaboration 11.0.

If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode.

Supported Upgrade Versions — Cisco Prime Collaboration Provisioning 11.1

To upgrade from Cisco Prime Collaboration 9.x, 10.x, and 11.0 to Cisco Prime Collaboration 11.1, you must first upgrade to any of the supported upgrade versions in the following table, and then upgrade to Cisco Prime Collaboration 11.1. You must also purchase an upgrade license or order one through Product Upgrade Tools (PUT) because the existing licenses of Cisco Prime Collaboration 9.x or 10.x, do not work with Cisco Prime Collaboration 11.1.


Note

The Cisco Prime Collaboration 11.0 license files can be used with Cisco Prime Collaboration 11.1.

Cisco Prime Collaboration Versions Deployment Mode After the upgrade to Cisco Prime Collaboration License Requirements

10.5.1

Standard—Cisco Prime Collaboration Provisioning

Standard—Cisco Prime Collaboration Provisioning

Cisco Prime Collaboration Provisioning 10.5.1 standard, upon upgrade, goes to 11.1 standard.

Not Applicable

To move to the advanced mode, you are required to purchase the advanced license.

Licensed—Cisco Prime Collaboration Provisioning

Licensed—Cisco Prime Collaboration Provisioning

The Cisco Prime Collaboration 10.5.1 license files cannot be used with Cisco Prime Collaboration 11.1.

If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode.

10.6

Standard—Cisco Prime Collaboration Provisioning

Standard—Cisco Prime Collaboration Provisioning

Cisco Prime Collaboration Provisioning 10.6 standard, upon upgrade, goes to 11.1 standard.

Not Applicable

To move to the advanced mode, you are required to purchase the advanced license.

Licensed—Cisco Prime Collaboration Provisioning

Licensed—Cisco Prime Collaboration Provisioning

The Cisco Prime Collaboration 10.6 license files cannot be used with Cisco Prime Collaboration 11.1.

If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode.

11.0

Standard—Cisco Prime Collaboration Provisioning

Standard—Cisco Prime Collaboration Provisioning

Cisco Prime Collaboration Provisioning 11.0 standard, upon upgrade, goes to 11.1 standard.

Not Applicable

To move to the advanced mode, you are required to purchase the advanced license.

Licensed—Cisco Prime Collaboration Provisioning

Licensed—Cisco Prime Collaboration Provisioning

The Cisco Prime Collaboration 11.0 license files can be used with Cisco Prime Collaboration 11.1.

If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode.

Supported Upgrade Versions — Cisco Prime Collaboration Provisioning 11.2

To upgrade from Cisco Prime Collaboration 9.x, 10.x, and 11.x to Cisco Prime Collaboration 11.2, you must first upgrade to any of the supported upgrade versions in the following table, and then upgrade to Cisco Prime Collaboration 11.2. You must also purchase an upgrade license or order one through Product Upgrade Tools (PUT) because the existing licenses of Cisco Prime Collaboration 9.x or 10.x, do not work with Cisco Prime Collaboration 11.2.


Note

The Cisco Prime Collaboration 11.0 license files can be used with Cisco Prime Collaboration 11.2.

Cisco Prime Collaboration Versions Deployment Mode After the upgrade to Cisco Prime Collaboration License Requirements

11.0

Standard—Cisco Prime Collaboration Provisioning

Standard—Cisco Prime Collaboration Provisioning

Cisco Prime Collaboration Provisioning 11.0 standard, upon upgrade, goes to 11.2 standard.

Not Applicable

To move to the advanced mode, you are required to purchase the advanced license.

Licensed—Cisco Prime Collaboration Provisioning

Licensed—Cisco Prime Collaboration Provisioning

The Cisco Prime Collaboration 11.0 license files can be used with Cisco Prime Collaboration 11.2.

If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode.

11.1

Standard—Cisco Prime Collaboration Provisioning

Standard—Cisco Prime Collaboration Provisioning

Cisco Prime Collaboration Provisioning 11.1 standard, upon upgrade, goes to 11.2 standard.

Not Applicable

To move to the advanced mode, you are required to purchase the advanced license.

Licensed—Cisco Prime Collaboration Provisioning

Licensed—Cisco Prime Collaboration Provisioning

The Cisco Prime Collaboration 11.0 license files can be used with Cisco Prime Collaboration 11.2.

If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode.

Supported Upgrade Versions — Cisco Prime Collaboration Provisioning 11.5

For Cisco Prime Collaboration Release 11.5 and later

To upgrade from Cisco Prime Collaboration 9.x, 10.x, and 11.0 to Cisco Prime Collaboration 11.5, you must first upgrade to any of the supported upgrade versions in the following table, and then upgrade to Cisco Prime Collaboration 11.5. You must also purchase an upgrade license or order one through Product Upgrade Tools (PUT) because the existing licenses of Cisco Prime Collaboration 9.x or 10.x, do not work with Cisco Prime Collaboration 11.5.

Cisco Prime Collaboration Versions Deployment Mode After the upgrade to Cisco Prime Collaboration License Requirements

11.1

Standard—Cisco Prime Collaboration Provisioning

Standard—Cisco Prime Collaboration Provisioning

Cisco Prime Collaboration Provisioning 11.1 standard, upon upgrade, goes to 11.5 standard.

Not Applicable

To move to the advanced mode, you are required to purchase the advanced license.

Licensed—Cisco Prime Collaboration Provisioning

Licensed—Cisco Prime Collaboration Provisioning

The Cisco Prime Collaboration 11.1 license files can be used with Cisco Prime Collaboration 11.5.

If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode.

11.2

Standard—Cisco Prime Collaboration Provisioning

Standard—Cisco Prime Collaboration Provisioning

Cisco Prime Collaboration Provisioning 11.2 standard, upon upgrade, goes to 11.5 standard.

Not Applicable

To move to the advanced mode, you are required to purchase the advanced license.

Licensed—Cisco Prime Collaboration Provisioning

Licensed—Cisco Prime Collaboration Provisioning

The Cisco Prime Collaboration 11.2 license files can be used with Cisco Prime Collaboration 11.5.

If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode.

Supported Upgrade Versions — Cisco Prime Collaboration Provisioning 11.6

For Cisco Prime Collaboration Release 11.6 and later

To upgrade from Cisco Prime Collaboration 9.x, 10.x, and 11.0 to Cisco Prime Collaboration 11.6, you must first upgrade to any of the supported upgrade versions in the following table, and then upgrade to Cisco Prime Collaboration 11.6. You must also purchase an upgrade license or order one through Product Upgrade Tools (PUT) because the existing licenses of Cisco Prime Collaboration 9.x or 10.x, do not work with Cisco Prime Collaboration 11.6.

Cisco Prime Collaboration Versions Deployment Mode After the upgrade to Cisco Prime Collaboration License Requirements

11.1

Standard—Cisco Prime Collaboration Provisioning

Standard—Cisco Prime Collaboration Provisioning

Cisco Prime Collaboration Provisioning 11.1 standard, upon upgrade, goes to 11.6 standard.

Not Applicable

To move to the advanced mode, you are required to purchase the advanced license.

Licensed—Cisco Prime Collaboration Provisioning

Licensed—Cisco Prime Collaboration Provisioning

The Cisco Prime Collaboration 11.1 license files can be used with Cisco Prime Collaboration 11.6.

If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode.

11.2

Standard—Cisco Prime Collaboration Provisioning

Standard—Cisco Prime Collaboration Provisioning

Cisco Prime Collaboration Provisioning 11.2 standard, upon upgrade, goes to 11.6 standard.

Not Applicable

To move to the advanced mode, you are required to purchase the advanced license.

Licensed—Cisco Prime Collaboration Provisioning

Licensed—Cisco Prime Collaboration Provisioning

The Cisco Prime Collaboration 11.2 license files can be used with Cisco Prime Collaboration 11.6.

If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode.

11.5

Standard—Cisco Prime Collaboration Provisioning

Standard—Cisco Prime Collaboration Provisioning

Cisco Prime Collaboration Provisioning 11.5 standard, upon upgrade, goes to 11.6 standard.

Not Applicable

To move to the advanced mode, you are required to purchase the advanced license.

Licensed—Cisco Prime Collaboration Provisioning

Licensed—Cisco Prime Collaboration Provisioning

The Cisco Prime Collaboration 11.5 license files can be used with Cisco Prime Collaboration 11.6.

If you are in the evaluation mode, you are required to purchase the advanced license file in order to move to the advanced mode.

Supported Upgrade Versions — Cisco Prime Collaboration Provisioning 12.1

Direct upgrade from Cisco Prime Collaboration 11.x to 12.1 is not supported in Cisco Prime Collaboration 12.1. You can upgrade from 12.x version to another.

Migration from Cisco Unified Communications Management Suite

For Cisco Prime Collaboration 11.0 and earlier

The data migration from Cisco Unified Communications Management Suite to Cisco Prime Collaboration 11.0 is not supported directly. If you want the data to be migrated to Cisco Prime Collaboration, see the "Migrating from Cisco Unified Communications Management Suite" chapter in Cisco Prime Collaboration Upgrade and Migration Guide .

After migration, upgrade to any of the supported upgrade versions and then to Cisco Prime Collaboration 11.0.

Migration from Cisco Unified Communications Management Suite

For Cisco Prime Collaboration 11.1 and later

The data migration from Cisco Unified Communications Management Suite to Cisco Prime Collaboration 11.x is not supported directly. If you want the data to be migrated to Cisco Prime Collaboration, see the "Migrating from Cisco Unified Communications Management Suite" chapter in Cisco Prime Collaboration Upgrade and Migration Guide .

After migration, upgrade to any of the supported upgrade versions and then to Cisco Prime Collaboration 11.x.

Feature Support After Upgrade—Cisco Prime Collaboration Provisioning

For Cisco Prime Collaboration 11.0 and earlier


Note
When you upgrade from Evaluation mode, Standard mode, Advanced mode, and Cisco Prime Collaboration 10.x and 11.0, all the settings that you had set up in Cisco Prime Collaboration Provisioning are kept intact. You need not re-create them in Cisco Prime Collaboration 11.0. See the Cisco Prime Collaboration Provisioning Guide for information about features available in Standard and Advanced mode. For feature changes after upgrade, see Changes After Upgrade.

For Cisco Prime Collaboration 11.1 and later


Note
When you upgrade from Evaluation mode, Standard mode, Advanced mode, and Cisco Prime Collaboration 10.x and 11.0, all the settings that you had set up in Cisco Prime Collaboration Provisioning are kept intact. You need not re-create them in Cisco Prime Collaboration 11.x. See the Cisco Prime Collaboration Provisioning Guide for information about features available in Standard and Advanced mode. For feature changes after upgrade, see Changes After Upgrade.

Cisco Prime Collaboration Provisioning Migration —12.1

You can migrate from Cisco Prime Collaboration Provisioning 11.1 and above to 12.1 either through Dashboard or Administration > Updates > Launch Migration Tool in the Cisco Prime Collaboration Provisioning user interface. You can migrate to Cisco Prime Collaboration Provisioning 12.1 in two ways:

  • Running System—Select this option to migrate from a running Provisioning server.

  • Migration File—Select this option to migrate from a file created by command-line migration backup tool, BackUpToolFor12_1Migration.


Note

The following scenarios are not supported in 12.1 migration features:

  • If Cisco Prime Collaboration Provisioning 11.x server is configured with SSO setup, then the same configuration does not work in Cisco Prime Collaboration Provisioning 12.1 server after migration, the user needs to configure the SSO again in the 12.1 server after the migration.

  • If Cisco Prime Collaboration Provisioning 11.x server is enabled with FIPS mode, then the same configuration does not work in Cisco Prime Collaboration Provisioning 12.1 server after migration, the user needs to enable FIPS mode after the migration.

  • If a user is having their own certificated in Cisco Prime Collaboration Provisioning 11.x server, then the same certificate does not get copied to Cisco Prime Collaboration Provisioning 12.1 server as part of migration, the user needs to upload the certificate in 12.1 server after the migration.

Before You Begin
Ensure that you have:

  • Taken a database backup of your existing 11.1/11.2/11.5/11.6 as suitable.

  • New license files for 12.1. The license files must be updated after upgrade is complete.

Migration from Running System

You must provide the following server information:

    Step 1   Enter Server IP Address and 11.x's root Password.
    Step 2   Click Next to take a backup of the database.

    Close this migration, and take a backup. Run the Migration Tool again. After migrating, you must use the password of the existing 11.x system.

    Note   

    Time taken to backup database depends upon the size of PCP database.

    Step 3   Click Begin Migration to complete the process. Once the migration is complete, you are redirected to the login page.
    Note   

    After migrating from Cisco Prime Collaboration Provisioning 11.x to 12.1, the 11.x server will not be accessible. The Administrator must manually restart the services to enable11.x server up and running.

    Migration Using Migration File

    You must provide the location of the migration file.

      Step 1   Select SFTP or FTP as suitable.
      Step 2   Enter the following details.

      • IP Address—IP Address of the server, where the back-file is saved

      • Port—Disabled for FTP by default

      • Path— The user needs to provide the path along with the file name

      • Username— The back-up server's FTP/SFTP login username

      • Password— The back-up server's FTP/SFTP login password
      Step 3   Click Next to download the back-up file.
      Step 4   Click Begin Migration to complete the process. Once the Migration is complete, you are redirected to the login page.
      Note   

      you may have to repeat these steps to take the back-up from BackUpToolFor12_1Migration

      BackUpTool12_1Migration tool

      The BackUpTool12_1Migration tool is used for taking the back-up from 11.1 and above version of the Prime Collaboration Provisioning before doing the Migration on 12.1 version of Prime Collaboration Provisioning.

      Note

      This is applicable if the Migration using Migration file option is chosen, while doing the migration.

      1. Download the File BackUpTool12_1Migration.sh from same location, where ova's are uploaded.

      2. Copy the above mentioned file to /opt, that is the BackUpTool12_1Migration.sh on 11.1 and above version of the Prime Collaboration Provisioning

      3. Go to /opt directory using the cd /opt

      4. Change the permissions of the file using the command chmod 775 BackUpTool12_1Migration.sh

      5. Execute the script ./BackUpTool12_1Migration.sh. The backup gets stored in /opt directory by the name backupData.tar.gz

      6. Copy the above created backup file manually to the SFTP/FTP server.

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