Overview of Domains, Service Areas, User Roles and Service Templates
After adding devices, you must first create domains, and then add Service Areas, User Roles and Service Templates.
To set up user provisioning:
Add and configure Domains—Includes adding and configuring domains, which defines the operational capabilities for a group of users.
Add and configure Service Areas—Includes configuring Service Areas, that is, selecting route partitions, and device pool; specifying user types that have access to the Service Area; and configuring directory number blocks.
Add and configure User Roles—Includes adding User Roles and assigning services that can be provisioned by a specific user role type.
Add and configure Service Templates—Includes configuring Provisioning Attributes which are configuration settings applied to a service at the time of activating the service.
In Cisco Prime Collaboration Provisioning 10.0 and above versions, the User Provisioning Setup page (choose Provisioning Setup) is simplified to set up all your user provisioning tasks. A centralized view allows you to manage Domains, Service Areas, User Roles and Service Templates in a single user interface.
Deployments can be based on the geographical location. In the above example, the voice deployment is planned for cities in the West Coast region. West Coast is the Domain. The domain sync rules, policies and administrator permissions are defined in the West Coast domain. San Jose, Los Angeles, and San Francisco are the Service Areas. Doctor, Nurse and Lobby assistant user roles within these cities must be provisioned with IP Telephony and Messaging Services. These IP telephony and messaging services are defined within the service templates. The Doctor and Nurse user roles are assigned with service templates that allow them to make international calls, whereas the service templates defined for Lobby user role allow local calls only.
In the User Interface (Provisioning Setup), you can see the Domains, Service Areas, User Roles, and Service Templates listed in the left pane. The corresponding tables are listed in the right pane. The Domains table is displayed by default when you enter the Provisioning Setup page. Click All Domains to see a list of all the domains. Click the arrow icon to expand. When you expand a Domain, you can see the Services Areas, User Roles and Service Templates of that Domain. Further, when you expand Service Areas and User Roles, you can see multiple service areas, and list of User roles associated to that Domain.