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Cisco Prime Collaboration allows you to configure system parameters for Cisco Prime Collaboration Assurance.
The following are the system configuration parameters for Cisco Prime Collaboration Assurance.
If you have deployed Cisco Prime Collaboration in MSP mode, the cluster (data) is displayed for a selected customer (selected from the global selection drop-down list).
SMTP Server—To configure this parameter under Configure SMTP Server.
, seeFor Cisco Prime Collaboration Release 11.5 and later
SMTP Server—To configure this parameter under Configure SMTP Server.
, seeCall Quality Data Source Management—Cisco Prime Collaboration monitors voice-quality measurements in a VoIP network. This real-time, service-quality information is collected from Unified CM and Cisco NAM or Prime vNAM. To configure this parameter under , see Update Data Source Credentials.
For Cisco Prime Collaboration Release 11.5 and later
Call Quality Data Source Management—Cisco Prime Collaboration monitors voice-quality measurements in a VoIP network. This real-time, service-quality information is collected from Unified CM and Cisco NAM or Prime vNAM. To configure this parameter under , see Update Data Source Credentials.
LDAP Settings—To configure this parameter under , see Configure an LDAP Server.
Log Management—To configure this parameter under , see Log Levels.
SFTP Settings—To monitor calls from Unified CM, you must configure SFTP. To configure this parameter under , see Configure SFTP Settings.
For Cisco Prime Collaboration Release 11.5 and later
SFTP Settings—To monitor calls from Unified CM, you must configure SFTP. To configure this parameter under Configure SFTP Settings.
, seeIP Phone Inventory Collection Settings—To configure this parameter under , see Update and Collect Inventory Details.
For Cisco Prime Collaboration Release 11.5 and later
IP Phone Inventory Collection Settings—To configure this parameter under Update and Collect Inventory Details.
, seeIP Phone XML Inventory Collection Settings—You can use the Phone XML Collection to schedule the phone discovery. To configure this parameter under , see Update and Collect Inventory Details.
For Cisco Prime Collaboration Release 11.5 and later
IP Phone XML Inventory Collection Settings—You can use the Phone XML Collection to schedule the phone discovery. To configure this parameter under Update and Collect Inventory Details.
, seeCluster Data Discovery Settings—Allows Cisco Prime Collaboration to consolidate the inventory and the device registration information it collects from Unified CM. To configure this parameter under , see Cluster Data Discovery Settings.
For Cisco Prime Collaboration Release 11.5 and later
Cluster Data Discovery Settings—Allows Cisco Prime Collaboration to consolidate the inventory and the device registration information it collects from Unified CM. To configure this parameter under Cluster Data Discovery Settings.
, seeThe changes performed on these pages are applicable to all customers (MSP mode) or domains (Enterprise mode).
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Configure Single Sign-On. |
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Add a license file. |
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Configure: |
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Configure LDAP server to access user details. |
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Change the log levels, by default it is Error. |
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Configure SFTP parameters to monitor calls from Unified CM. |
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Configure parameters to collect information about the phones and clusters that are managed in Cisco Prime Collaboration Assurance inventory database. |
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Configure parameters to collect information from IP phone XML. |
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Configure parameters to consolidate the inventory and the device registration information from Unified CM. |
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Poll parameters for Cisco TelePresence monitoring settings |
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Add a dial plan. |
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Create a call category. |
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Configure parameters to poll devices. |
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Customize the syslog rules to monitor faults. |
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Customize the correlation rules to monitor faults. |
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Configure alarm notification (e-mail, syslog, or trap) |
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Configure threshold parameters for network devices and Medianet Configuration. |
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Configure Voice Call Grade Settings (Good, Acceptable, Poor) |
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Configure report export parameters, such as file format, export file location, and notification e-mail. |
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Configure endpoint report export parameters, such as number of endpoints, schedule, file format, export file location, and notification e-mail. |
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Configure audio phones report export parameters, such as audio phone reports (IP phone audit, move, suspect IP phones), file format, export file location, and notification e-mail. |
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Configure video phones report export parameters, such as video phone reports (video phone audit, move, remove video phones), file format, export file location, and notification e-mail. |
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Schedule regular backups. |
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For Cisco Prime Collaboration Release 11.5 and later
Tasks |
Navigation |
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Configure Single Sign-On. |
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Add a license file. |
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Configuring SMTP server |
Alarm & Report Administration> E-mail Setup for Alarms & Events |
Configure SSL Certificate Authentication for Device Discovery. |
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Configure LDAP server to access user details. |
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Change the log levels, the default value is "Error". |
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Configure SFTP parameters to monitor calls from Unified CM. |
Alarm & Report Administration > CDR Source Settings > CUCM SFTP Credentials |
Configure parameters to collect information about the phones and clusters that are managed in Cisco Prime Collaboration Assurance inventory database. |
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Configure parameters to collect information from IP phone XML. |
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Configure parameters to consolidate the inventory and the device registration information from Unified CM. |
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Add a dial plan. |
Alarm & Report Administration > CDR Analysis Settings > Dial Plan Configuration |
Create a call category. |
Alarm & Report Administration > CDR Analysis Settings > Call Category Configuration |
Configure parameters to poll devices. |
Alarm & Report Administration > Polling Settings |
Customize the syslog rules to monitor faults. |
Alarm & Report Administration > Event Customization > Syslog Rules |
Configure alarm notification (e-mail, syslog, or trap) |
Alarm & Report Administration> Notification Setup > Custom Notification |
Configure Voice Call Grade Settings (Good, Acceptable, Poor) |
Alarm & Report Administration > CDR Analysis Settings > Configure Voice Call Grade |
Configure audio phones report export parameters, such as audio phone reports (IP phone audit, move, suspect IP phones), file format, export file location, and notification e-mail. |
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Configure video phones report export parameters, such as video phone reports (video phone audit, move, remove video phones), file format, export file location, and notification e-mail. |
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Schedule regular backups. |
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You can configure the SMTP server to send and receive e-mail notifications for alarms by specifying the SMTP server name and the sender AAA E-mail address on the E-mail Setup for Alarms & Events page ( ). The value in the Sender AAA E-mail Address field helps you to identify the server you receive the e-mail from, in case of many servers.
To configure the Cisco Prime Collaboration Assurance server time zone: