The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
This document provides information on Cisco Prime Collaboration 11.0, 11.1, 11.5 and 11.6 features.
Prime Collaboration Analytics helps you to identify the traffic trend, technology adoption trend, over-and-under-utilized resources, and device resource usages in your network. You can also track intermittent and recurring network issues and address service quality issues using the Prime Collaboration Analytics Dashboards.
Prime Collaboration Analytics is installed with the Prime Collaboration Assurance application, by default. You can disable Analytics or wait for Analytics evaluation license to expire. However, the only exception is for very large OVA (150 K) installation, where you can either install Prime Collaboration Assurance only or Prime Collaboration Assurance with Prime Collaboration Analytics.
For details on installation and system requirements, see Cisco Prime Collaboration Assurance Install and Upgrade Guide.
Version |
Date |
Revision |
Location |
---|---|---|---|
Cisco Prime Collaboration Analytics 11.0 |
|||
11.0 |
September 14, 2015 |
Added a new section Troubleshooting Prime Collaboration Analytics Dashboard. |
|
Added a new section License Usage Dashboard. |
|||
Added a new section My Dashboard. |
|||
Updated the section Service Experience Distribution with new grading details. |
|||
Updated the section Capacity Analysis Dashboard with the cross launch information. |
|||
Cisco Prime Collaboration Analytics 11.5 |
|||
11.5 |
June 7, 2016 |
Added a new section Cisco Prime Collaboration Analytics NBI. |
|
Added a new section Call Grade for Locations. |
|||
Added a new section Managing Customer Logo. |
|||
Added a new section Cisco Prime Collaboration Analytics User Roles. |
|||
Added a new section Aggregating Devices. |
|||
Added a new section Conductor Bridge Pool Utilization. |
|||
Cisco Prime Collaboration Analytics 11.6 |
|||
11.6 |
November 21, 2016 |
Updated the section Trunk Utilization with filter details. |
|
Added a new section Video Communication Server / Expressway. |
Version |
Feature Name |
Feature Description |
Where Documented |
---|---|---|---|
Cisco Prime Collaboration Analytics 11.0 |
|||
11.0 |
License Usage Dashboard |
You can track the license usage of the applications such as Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP) using License Usage Dashboard. |
|
My Dashboard |
You can create custom dashboard and add the existing dashlets as required. |
||
Service Experience Distribution Dashboard Enhancement |
The Service Experience Distribution dashboard displays data based on the Severely Concealed Seconds Ratio (SCSR).The predefined service categories are now modified as good, acceptable, poor and grade not available. |
||
Capacity Analysis Dashboard Enhancement |
In the Capacity Analysis dashboard, a cross launch is introduced to SIP trunk capacity setting page and CDR trunk utilization setting page from respective dashlets. |
||
General |
|
NA |
|
Cisco Prime Collaboration Analytics 11.1 |
|||
11.1 |
Back Button Navigation |
You can now navigate from the detailed view of the dashlet to the respective dashboard page. |
NA |
Maximizing the Dashlet |
You can maximize the dashlet by clicking the maximize icon in the top right corner of the dashlet. When you click the maximize icon, the dashlet opens in a new tab. |
NA |
|
Cisco Prime Collaboration Analytics 11.5 |
|||
11.5 |
Call Grade for Locations Dashlet |
You can view the call grade trends based on the location in the Call Grade for Locations dashlet. |
|
Customer Logo |
You can now assign logos to the customers. These logos are displayed in the downloadable reports. |
||
MSP Mode Support |
Cisco Prime Collaboration Analytics is supported in MSP deployment. |
NA |
|
NBI API Support |
NBI is also supported to query Call Detail Records(CDR) for the CDR based dashlets. |
||
Role-Based Access |
You can now access and configure dashboards based on your role. |
||
Customer Voice Portal Aggregation Configuration |
The CVP aggregation configuration page is moved from the CVP dashlet view to Analytics Administration menu. Using this feature you can define the grouping according to the mode of deployment (MSP or Enterprise). |
||
IPv6 Support |
Cisco Prime Collaboration Analytics 11.5 supports IPv6 address. You can view, filter, search, or sort details in the analytics dashboard using IPv6 address. |
Cisco Prime Collaboration Assurance Support for IPv6 section in Cisco Prime Collaboration Assurance Guide, 11.x |
|
Conductor Bridge Pool Utilization Dashlet |
You can view the cumulative utilization of the conference bridges for each conductor pool in your network using the Conductor Bridge Pool Utilization dashlet. |
||
Trunk Utilization Dashlet |
You can also view trunk type(protocol) associated with the trunk in the Trunk Utilization dashlet. |
NA |
|
Conferencing Devices Video Utilization Dashlet |
You can also filter the Conferencing Devices Video Utilization dashlet data using utilization percentage filter. |
NA |
|
Dashlets and Dashboards Renamed |
|
NA |
|
Cisco Prime Collaboration Analytics 11.6 |
|||
11.6 |
Trunk Utilization Dashlet |
You can hover on the Utilization column to view the utilization data for audio and video calls for CUCM-SIP trunk. You can filter the Trunk Utilization data using the Trunk, Calculation type, Calculation Mode, Custom Groups, and Cluster filters. |
|
NBI API Support |
NBI API support is available for the Video Communication Server / Expressway dashboard. |
||
Video Communication Server / Expressway Dashlet |
You can view the Traversal and Non-Traversal license usage for all VCS clusters, individual VCS servers in Cisco Expressway-Core, Cisco Expressway-Edge, or a Cisco VCS with Cisco Collaboration Edge or Core using the Video Communication Server / Expressway dashlet. You can also filter the data based on the Utilization Type. |
Table 1 describes the usage scenarios for Prime Collaboration Analytics dashboards.
For Cisco Prime Collaboration Release 11.5 and later
https://<pc-server-ip>/emsam/nbi/nbiAnalyticsDoc/
Where <pc-server-ip> is the server IP address
https://<pc-server-ip>:<port-number>/emsam/nbi/nbiAnalyticsDoc/
Where, <pc-server-ip> is the server IP address and <port-number> is the HTTP port number.
For example: https://<pc-server-ip>:8443/emsam/nbi/nbiAnalyticsDoc/
Note | Parameter descriptions are not included in the NBI API documentation for Cisco Prime Collaboration Analytics 11.5. |
Note | Case insensitive parameter values are not supported in the NBI API for Cisco Prime Collaboration Analytics 11.5. |
NBI is also supported to query the records for the CDR based dashlets:
https://<PC Server>/emsam/nbi/fetchCDR/fetchTableDetails
Result provides information similar to the pop-up table displayed in the Details View when a legend is selected for CDR based dashlets.