Cisco Prime Collaboration Assurance
supports the following log levels:
to debug the application.
Information—Indicates the progress of the application.
Error—Indicates that the
application can still continue to run.
error. This level is not listed for all modules.
You cannot disable logging.
However, you can:
The log level settings can be
changed from the
Log Management page ( ). The log files are
also included in the backup file.
You should not change the log
level settings without assistance from the Cisco Technical Assistance Center
provides information to resolve the network issues quickly by enabling you to
download log files so that you can share the required logs.
Prerequisites - You
must set the log level to
Debug for the
module you want to collect logs for. For more information on how to set the log
level to debug, see the earlier section.
Log button to download the logs. You are prompted to download a
.tar file. The file name shows the username of the user who generated the log
file, date and time-stamp (according to the Cisco Prime Collaboration server time) to
indicate when the (.tar) file was generated. You need to open or untar this
file to view the log file with the same name. The log file is a compressed
file, which can be opened using any uncompression utility such as 7-Zip.