Prerequisites
You need to generate a Cisco DNA Center certificate and upload that certificate into Cisco DNA Center. For more information, see
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
This chapter explains how to set up Cisco MSX Enterprise Access from MSX. This chapter has the following topics:
You need to generate a Cisco DNA Center certificate and upload that certificate into Cisco DNA Center. For more information, see
Before you subscribe, ensure the following:
Cisco DNA Center is reachable
IP network connectivity to the Enterprise is working
Credentials of Cisco DNA Center management account are valid
Step 1 |
Log in to the Cisco MSX portal using your credentials. Use super administrator credentials if you are ordering for your tenant. |
Step 2 |
From the left pane, click Tenants Dashboard and then click the tenant name in the Dashboard page. |
Step 3 |
From the left pane, under Tenant Workspace, click Offer Catalog. The Offer Catalog window appears with the available services. |
Step 4 |
Click Enterprise Access. |
Step 5 |
Click Subscribe and then click OK. |
Name of the Controller. The Controller name can be anything of your choice. The name can be up to 255 alphanumeric characters in length, including hyphens (-) and underscore (_) characters.
Host name or IP address
Username and Password
![]() Note |
You can attach a Controller to the Cisco MSX platform even if the Controller is not reachable, but you cannot perform most of the tasks until the connection is established. |
Step 1 |
Log in to the Cisco MSX portal using your credentials. |
||
Step 2 |
From the left pane, click Tenants Dashboard and then click the tenant name in the Dashboard page. |
||
Step 3 |
Click Enterprise Access. |
||
Step 4 |
If you are adding Controller for the first time, click Continue Setup. If you have already added a Controller, click on the plus icon to add another Controller. A wizard appears with the instructions to attach the Controller. |
||
Step 5 |
Click Next. |
||
Step 6 |
Enter the Controller name, IP address, Username, and Password. |
||
Step 7 |
(Optional) Enter the physical location of the Controller. |
||
Step 8 |
Click Next. Controller is now attached to the MSX platform. |
||
Step 9 |
Click View Controller to view the Controller you added.
|
Management credentials of the Controller
Hostname or IP address of the Controller
Your network connectivity
Validity of your certificates
![]() Note |
While on-boarding, if you are not able to connect to the Controller, you can do a force connect that will attach the Controller to Cisco MSX. You can troubleshoot the connectivity issues later. |
Step 1 |
Log in to the Cisco MSX portal using your credentials. |
||
Step 2 |
From the left pane, click Tenants Dashboard and then click the tenant name in the Dashboard page. |
||
Step 3 |
Click Enterprise Access. |
||
Step 4 |
From the list, choose the Controller you want to edit. |
||
Step 5 |
Click the Edit icon displayed at the top right corner of the screen. The Controller information is displayed. |
||
Step 6 |
Make the changes as required. Click Save Changes.
|
||
Step 7 |
Click OK. |
Step 1 |
Log in to the Cisco MSX portal using your credentials. |
Step 2 |
From the left pane, click Tenants Dashboard and then click the tenant name in the Dashboard page. |
Step 3 |
Click Enterprise Access. |
Step 4 |
Choose a Controller from the list. |
Step 5 |
Click the cross icon displayed at the top right corner of the screen. You are prompted before deleting a Controller. |
Step 6 |
Click Remove Controller. |
Step 1 |
Log in to the Cisco MSX portal using your credentials. |
||||
Step 2 |
From the left pane, click Tenants Dashboard and then click the tenant name in the Dashboard page. |
||||
Step 3 |
Click Enterprise Access. |
||||
Step 4 |
Choose a Controller from the list. |
||||
Step 5 |
Click the Sync with Cisco DNA Center icon displayed at the top right corner of the screen. A message displays 'Successfully refreshed Cisco DNA Center'. |
||||
Step 6 |
Click Okay.
|
Overall Cisco DNA Center status based on reachability
Green: Cisco DNA Center is reachable
Red: Cisco DNA Center is not reachable
Gray: Cisco DNA Center is reachable but has no health data
Overall Health Summary
Percentage of healthy network devices
Percentage of healthy wireless clients
Percentage of healthy wired clients
Network Snapshot
Number of images
Network profiles
Cisco DNA Center licensed devices (Switches, Routers, and Access Points)
Step 1 |
Log in to the Cisco MSX portal using your credentials. |
Step 2 |
From the left pane, click Tenants Dashboard and then click the tenant name in the Dashboard page. |
Step 3 |
Click Enterprise Access. The summary of the Enterprise Network health appears on the screen. The black line shows the overall aggregate network health of the Enterprise for the last 24 hours. The gray line shows the overall aggregate network health of the Enterprise prior to the last 24 hours. |
Step 4 |
Choose a Controller from the list. The status of the Controller and the health of the Enterprise is displayed. |
Step 1 |
Log in to the Cisco MSX portal using your credentials. |
Step 2 |
From the left pane, click Tenants Dashboard and then click the Tenant name in the Dashboard page. |
Step 3 |
Click Enterprise Access. |
Step 4 |
Click the delete icon. You are prompted before deleting the subscription. |
Step 5 |
Click Delete Subscription. |
Step 1 |
Log in to the Cisco MSX portal using your credentials. |
Step 2 |
From the left pane, click Tenants Dashboard and then click the tenant name in the Dashboard page. |
Step 3 |
Click Enterprise Access. The list of Controllers attached to a tenant is displayed. |
Step 4 |
Choose a Controller from the list. The summary of the network health is displayed. |
Step 5 |
Go to the appropriate section and click the launch icon. For instance, to view the healthy Cisco DNA Center devices, click the Visit Cisco DNA Center Healthy Devices icon. The Cisco DNA Center opens up in a separate window. |