A
Adding Portlets 1-10
Add Application dialog box 1-10
content area 1-10
list of portlets 1-10
Search Applications field 1-10
Administration Portlets 2-4
Customer Administration Launch Point 2-4
Add Customer 2-5
Add Domain 2-5
Delete Customer 2-5
Delete Domain 2-5
Edit Customer 2-5
Edit Domain 2-5
Helper Phone 1 2-8
Helper Phone 2 2-8
JTAPI Password 2-8
JTAPI Username 2-8
Nearest IP SLA Device IP 2-8
Phone Number 2-8
View Customer 2-5
View Domain 2-5
virtual machines (VMs) 2-10
VM Configuration 2-10
Customer Cross Launch portlet 2-11
CUOM 2-12
FMS Alarm 2-12
polling interval 2-13
refresh frequency 2-14
SLV 2-12
UCSM Alarm 2-12
vCenter Alarm 2-12
Quick Launch portlet 2-14
add a URL 2-15
delete a URL 2-16
edit a URL 2-16
User Administration portlet 2-16
Available Customers 2-19
delete a user 2-20
edit a user 2-20
Selected Customers 2-19
User Configuration 2-19
User ID 2-16
view a user 2-21
Architecture 1-3
authorization policy 1-3
HTTP and HTTPS protocols 1-3
JBoss Clustering 1-3
portlets 1-3
Scheduler 1-3
C
Cisco Unified Communications Manager (CallManager) 2-28
D
Dashboard portlets 2-21
Alarm Summary portlet 2-21
Alarm Mapping 2-25
Alarm Summary Information 2-23
Cleared 2-23
Color Scheme Used 2-24
Critical 2-23
domain manager specific alarms 2-24
Green Icon 2-25
Information 2-23
Node 2-25
Red Icon 2-25
RequireAck 2-23
Summary 2-23
Total 2-23
Warning 2-23
Phone Summary portlet 2-27
Configured 2-28
Customer 2-28
Phone Inventory 2-28
Registered 2-28
Unknown Phones 2-28
Unregistered 2-28
Diagnostics Test portlet 2-28
advanced diagnostic tests 2-31
N-2-N 2-32
node-to-node tests 2-32
synthetic tests 2-31
basic test 2-29
Phone IP 2-28
phone status testing 2-29
Test 2-28
Type 2-28
F
Filtering Option 2-1
Advanced Filter 2-3
Filter by Example 2-2
manage quick filters 2-2
Quick Filter 2-2
Remove Criteria 2-3
H
HCM Dashboard Troubleshooting
Troubleshooting Tools A-1
HCM Dashboard User Interface 1-9
About 1-10
Add Portlet 1-9
Change Layout 1-10
Cisco Logo 1-9
Help 1-10
Log Out 1-10
Navigation Bar 1-9
Portlet 1-9
Hosted Communications Services (HCS) 1-2
M
Mediation Layer
VOSS connector 1-2
O
overview
ACS 1-2
Cisco Fabric Manager Server 1-2
Cisco Unified Computing System Manager 1-2
Cisco Unified Operations Manager 1-2
domain managers 1-1
JBOSS_HOME 1-2
VMware vCenter 1-2
P
Portlets 1-12
Column Header Row 1-13
Maximize 1-12
Minimize 1-12
portlets 1-12
Portlet Table 1-13
Portlet Title 1-12
Portlet Toolbar 1-12
Remove 1-12
R
Roles 1-14
Admin 1-14
administrative privileges 1-14
admin username 1-14
monitoring privileges 1-14
Operator 1-14
SuperAdmin 1-14
S
Screen Layout 1-11
available layout templates 1-11
Change Layout button 1-11
Layout dialog box 1-11
Navigation Bar 1-11
radio button 1-11
Shared Information/Data Model (SID) 1-2
Starting HCM Dashboard 1-4
credentials 1-4
HCM Dashboard login 1-4
user privileges 1-4
Survivable Remote Site Telephony (SRST) 2-28
T
Troubleshooting A-1
debugging A-4
log file A-4