Cisco Crosswork Data Gateway 7.2 Installation and Configuration Guide for Cloud Applications

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Cisco Crosswork Data Gateway 7.2 Installation and Configuration Guide for Cloud Applications

Register Crosswork Data Gateway with Crosswork Cloud applications

Updated: January 29, 2026

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Guides you through registering a Crosswork Data Gateway with Crosswork Cloud by uploading the required .json registration file, assigning it to a specific application, and verifying the connection status to ensure successful integration.

Enroll a Crosswork Data Gateway instance into Crosswork Cloud using a registration file.

Registering a Crosswork Data Gateway with Crosswork Cloud Applications involves uploading a .json registration file. This file contains unique digital certificates that are used to enroll Crosswork Data Gateway into Crosswork Cloud.

Before you begin

Before registering, ensure that

  • you have the .json registration file for Crosswork Data Gateway, and

  • your firewall configuration allows traffic to cdg.crosswork.cisco.com and crosswork.cisco.com (if applicable).

Procedure

1.

Access Crosswork Cloud and log in with your credentials.
2.

Navigate to Configure > Data Gateways, then click Add.
3.

Click Registration File and upload the .json enrollment data file you downloaded from Crosswork Data Gateway. Select the file and click Next.
4.

Enter a name for the Crosswork Data Gateway instance.

5.

In the Application field, select the Crosswork Cloud application to which you are assigning this Crosswork Data Gateway.

Note

Each Data Gateway can only be associated with one Crosswork Cloud application.
6.

Fill in the remaining required fields as needed. Click Next.
7.

(Optional) Enter a tag name to group Crosswork Data Gateways with similar characteristics or purposes. Click Next.

8.

Review the information you have entered to ensure accuracy. Click Next.

9.

Click Accept to accept the security certificate.

A confirmation message appears, indicating that the Crosswork Data Gateway was added.

The Crosswork Data Gateway is enrolled with the selected Crosswork Cloud application.

What to do next

  • Repeat this procedure to enroll each Crosswork Data Gateway in your network with Crosswork Cloud.

  • To verify that the Crosswork Data Gateway is successfully connected, click Data Gateways, then click the name of the Crosswork Data Gateway, and check the following values:

    • Session Up: Active

    • Connectivity: Session Up

  • If Crosswork Data Gateway has not connected to the Crosswork Cloud service, see the troubleshooting topic for potential resolutions.