Installing and Migrating to Cisco Prime LAN Management Solution 4.2

Downloading from Cisco.com

To download software from Cisco.com:

Step 1 Go to Support > Downloads > Cloud and Systems Management > Routing and Switching Management > Cisco Prime LAN Management Solution > Cisco Prime LAN Management Solution 4.2

Step 2 Based on the preferred operating system, choose one of the following from the software download page:

• Linux
• Windows
• Solaris

Step 3 Choose 4.2 from the drop-down list.

Step 4 Download the required software.

Download Instructions for LMS 4.2 software on Soft Appliance - OVA Image

This section explains:

• Important Download Notes for LMS 4.2 Software - OVA Image
• Downloading Multiple Small Files - OVA Image
• Download Instructions for LMS 4.2 software - OVA Image

Important Download Notes for LMS 4.2 Software - OVA Image

This section contains important information that you should read before you begin downloading:

• The split files of this update are not available in the Cisco Prime Software Updates page ( Admin > Software Center > Software Update) .
• You must not change the filename of the LMS 4.2 software image files.
• You must download all the split files to the same location.
• You can download the split files in any order.
• You must have a minimum of 16 GB of free space on your hard disk to download the LMS 4.2 Software.

Downloading Multiple Small Files - OVA Image

You can download LMS 4.2 Software for Soft Appliance as three split files.

To download these files, on cisco.com navigate to Support > Downloads > Cloud and Systems Management > Routing and Switching Management > Cisco Prime LAN Management Solution > Cisco Prime LAN Management Solution 4.2

Download Instructions for LMS 4.2 software - OVA Image

To download the LMS 4.2 Software OVA image from Cisco.com, you must do the following:

Step 1 Go to Support > Downloads > Cloud and Systems Management > Routing and Switching Management > Cisco Prime LAN Management Solution > Cisco Prime LAN Management Solution 4.2

Step 2 Click LMS Software.

Step 3 Choose Linux platform.

Step 4 Choose 4.2 from the drop-down list.

Step 5 Download the following files one by one depending on your requirement:

• For 500 SKU

– Cisco_Prime_LMS_4_2_500_OVA.part1

– Cisco_Prime_LMS_4_2_500_OVA.part2

– Cisco_Prime_LMS_4_2_OVA_Install.zip

• For 1500 SKU

– Cisco_Prime_LMS_4_2_1500_OVA.part1

– Cisco_Prime_LMS_4_2_1500_OVA.part2

– Cisco_Prime_LMS_4_2_OVA_Install.zip

• For 5000 SKU

– Cisco_Prime_LMS_4_2_5000_OVA.part1

– Cisco_Prime_LMS_4_2_5000_OVA.part2

– Cisco_Prime_LMS_4_2_OVA_Install.zip

• Cisco_Prime_LMS_4_2_Install_User_Guide.zip

See Changing Server Configuration Details for information.

The End User License Agreement page appears.

Step 6 Click Accept to accept the license agreement and download the software.

The File Download dialog box appears.

If you do not want to accept the license agreement, click Decline .

The License Agreement page appears when you download each file from Cisco.com.

Step 7 Click Save to save the LMS 4.2 software executable file on your system.

After downloading all the files from Cisco.com, ensure that the downloaded files have the following checksum values:

• For 500 SKU

– Cisco_Prime_LMS_4_2_500_OVA.part1—2389465459 -1149239296

– Cisco_Prime_LMS_4_2_500_OVA.part2—4076645703 -1832896000

– Cisco_Prime_LMS_4_2_OVA_Install.zip—2465571057 11581

• For 1500 SKU

– Cisco_Prime_LMS_4_2_1500_OVA.part1—2529185827 -1149239296

– Cisco_Prime_LMS_4_2_1500_OVA.part2—1276220901 -1811941888

– Cisco_Prime_LMS_4_2_OVA_Install.zip—2465571057 11581

• For 5000 SKU

– Cisco_Prime_LMS_4_2_5000_OVA.part1—850821717 -1149239296

– Cisco_Prime_LMS_4_2_5000_OVA.part2—4278752152 -1758971904

– Cisco_Prime_LMS_4_2_OVA_Install.zip—2465571057 11581

• Cisco_Prime_LMS_4_2_Install_User_Guide.zip—1679842211 523481

Installation Procedure for Cisco Prime LMS 4.2 on Soft Appliance - OVA Image

Read the following notes before installing the software:

• Ensure that your system meets the recommended hardware and software specifications specified in Server Requirements on Soft Appliance Systems.
• Installing the Soft Appliance on a virtualized environment takes approximately 30 minutes for deployment in local systems and 50 minutes for deployment in a network.
• Soft Appliance OVA software can be installed only on VMware environment.
• In VMWare, the resources should not be in shared mode.
• Ensure that you comment the line var/log/boot.log under syslog.conf, as this may consume more space in boot.log when the syslog size is huge.

NoteYou need not install any soft appliance image on the Virtual Machine (VM) before installing LMS 4.2, as the LMS 4.2 OVA image has embedded RedHat Enterprise Soft Appliance. You need not install any soft appliance image on the Virtual Machine (VM) before installing LMS 4.2, as the LMS 4.2 OVA image has embedded RedHat Enterprise Soft Appliance.

• Unzip the downloaded Cisco_Prime_LMS_4_2_OVA_Install.zip file and extract the Cisco_Prime_LMS_4_2_OVA.bat file and checksum.exe.
• Ensure the checksum value of the Cisco_Prime_LMS_4_2_OVA.bat file is 3386523025 4055.
• Double click the Cisco_Prime_LMS_4_2_OVA.bat file to merge the two part files and generate a single Cisco_Prime_LMS_4_2.ova file.
• Ensure the checksum value of the ova files matches the values given below:
• For 500 SKU

Cisco_Prime_LMS_4_2_500.ova—2913504062 1312832000

• For 1500 SKU

Cisco_Prime_LMS_4_2_1500.ova—406671825 1333786112

• For 5000 SKU

Cisco_Prime_LMS_4_2_5000.ova—178322248 1386756096

To install the LMS 4.2 Soft Appliance (OVA image):

Step 1 Invoke the VMware vSphere Client.

Step 2 Enter the IP address or name of the host that needs to be directly managed. To manage multiple hosts, enter the IP address or name of a VCenter server.

Step 3 Enter the username and password of the VMware server.

Step 4 Click Login.

Step 5 Select File > Deploy OVF Template .

The Deploy OVF Template - Source window appears, see Figure 6-1.

Figure 6-1 Deploy OVF Template - Source window

Step 6 C lick Browse to select the source OVF template from your local file system.

Step 7 Click Next .

The Deploy OVF Template - OVF Template Details window appears, see Figure 6-2. You can verify the OVF template details.

Figure 6-2 Deploy OVF Template - OVF Template Details window

Step 8 Click Next .

The Deploy OVF Template - Name and Location window appears.

Figure 6-3 Deploy OVF Template - Name and Location window

Step 9 Enter the name of the deployed template.

NoteEnsure that you provide a unique template name that does not exceed 80 characters. The unique template name refers to the virtual host deployed in the ESX/ESXi server. Ensure that you provide a unique template name that does not exceed 80 characters. The unique template name refers to the virtual host deployed in the ESX/ESXi server.

Step 10 Click Next .

The Deploy OVF Template - Datastore window appears.

Figure 6-4 Deploy OVF Template - Datastore window

Step 11 Select a datastore where you want to store the virtual machine files.

Step 12 Click Next .

The Deploy OVF Template - Disk Format window appears.

Figure 6-5 Deploy OVF Template - Disk Format window

Step 13 You can select either the Thin provisioned format or Thick provisioned format.

Note Cisco recommends you to choose Thick provisioned format.

Step 14 Click Next .

The Deploy OVF Template - Ready to Complete window appears. This window displays the deployment setting details.

Figure 6-6 Deploy OVF Template - Ready to Complete window

Step 15 Click Finish to start the deployment task .

NoteThe deployment tasks take approximately 50 minutes to complete. The deployment tasks take approximately 50 minutes to complete.

Step 16 Select a server which has the deployed template name specified in Step 9, from the servers listed on the left pane of the vSphere Client window.

Right-click the selected server and select Power > Power On to start the server.

Step 17 Select the Console tab.

The Welcome screen appears.

Step 18 Press Enter in the console window to continue with the next step.

Step 19 Enter the following configuration details of the server:

• Hostname - You have to enter the server name and not FQDN.

Note The hostname should not exceed 19 characters.

• Default DNS Domain - You have to enter the domain name of the server. For example cisco.com.
• IP Address
• IP Netmask
• IP Default Gateway
• Primary Name Server
• Primary NTP Server
• Time Zone - You can enter the time zone value. Example Brazil/DeNoronha. See column 1 in for the list of values supported.
• Username - You can enter the username for this device. This user will have the privilege to enable shell access.
• Password
• Confirm Password

Step 20 The following message appears:

For security reasons, passwords are not displayed. Do you want to view all the passwords? (Y/N) [N]:

Step 21 If you enter Y, the following passwords will be displayed.

• admin user account password
• system identity user account password
• system generated database password

The default option is N.

The DB engine process takes 15 to 20 minutes.

Step 22 The server is automatically rebooted.

NoteIn case of any installation errors, you can check the install error log located at: /var/log/ade/ADE.log and /var/tmp/Cisco_Prime_Year_Month_Date.log. The installation log contains steps to download and install the latest Service Packs, Point Patches, Device Package updates, Config Templates or the User Tracking Utility 2.0 for LMS. In case of any installation errors, you can check the install error log located at: /var/log/ade/ADE.log and /var/tmp/Cisco_Prime_Year_Month_Date.log. The installation log contains steps to download and install the latest Service Packs, Point Patches, Device Package updates, Config Templates or the User Tracking Utility 2.0 for LMS.

NoteIf you want to reboot the Windows, Solaris or VM server, you must do so only after stopping the daemons. You must not reboot the server while the daemons are running. If you want to reboot the Windows, Solaris or VM server, you must do so only after stopping the daemons. You must not reboot the server while the daemons are running.

Extending File System in Soft Appliance

This section contains the information required to extend the logical volume in soft appliance after installation of OVA image.

NoteBefore extending the file system, check the storage space on VM. Before extending the file system, check the storage space on VM.

To check the file size in VMware, go to Configuration -> Storage -> Properties

Table 6-1 shows the VMware version and storage space details

To check the used memory before adding new disk/new partition use the following command:

fdisk –l

Output of fdisk –l command in VMware 4.1.0

Disk /dev/sda: 161.0 GB, 161061273600 bytes

255 heads, 63 sectors/track, 19581 cylinders

Units = cylinders of 16065 * 512 = 8225280 bytes

Device Boot Start End Blocks Id System

/dev/sda1 * 1 13 104391 83 Linux

/dev/sda2 14 19453 156151800 8e Linux LVM

/dev/sda3 19454 19580 1020127+ 83 Linux

Here /dev/sda partition used 161.0 GB

Hence, We have remaining 89 GB, so we can extend this by creating a new partition

NoteFor VMWare 4.1.0, if fdisk shows 256 GB then we cannot extend using this disk as there is no space and new disk need to be created. For VMWare 4.1.0, if fdisk shows 256 GB then we cannot extend using this disk as there is no space and new disk need to be created.

NoteFor VMWare 5.0.0 and VMWare 5.1.0, if fdisk shows 2 TB then we cannot extend using this disk as there is no space and new disk need to be created. For VMWare 5.0.0 and VMWare 5.1.0, if fdisk shows 2 TB then we cannot extend using this disk as there is no space and new disk need to be created.

NoteAdd a new hard disk before creating a new partition. Add a new hard disk before creating a new partition.

To check the used memory after adding new disk/new partition use the following command:

fdisk -l

Disk /dev/sda: 161.0 GB, 161061273600 bytes

255 heads, 63 sectors/track, 19581 cylinders

Units = cylinders of 16065 * 512 = 8225280 bytes

Device Boot Start End Blocks Id System

/dev/sda1 * 1 13 104391 83 Linux

/dev/sda2 14 19453 156151800 8e Linux LVM

/dev/sda3 19454 19580 1020127+ 83 Linux

Disk /dev/sdb: 21.4 GB, 21474836480 bytes

255 heads, 63 sectors/track, 2610 cylinders

Units = cylinders of 16065 * 512 = 8225280 bytes

Device Boot Start End Blocks Id System

/dev/sdb1 1 2610 20964793+ 8e Linux LVM

To Initialize a disk or a partition for use by LVM entering the following command:

pvcreate /dev/sdb1

For disk use the command pvcreate /dev/sdb

For partition use the command pvcreate /dev/sdb1

Creating new hard disk

To create a new hard disk, refer the following steps:

Step 1 Power off the VM and Click edit settings.

Step 2 Select the hard disk and Click ADD button to add the hard disk.

Creating new partition

To create a new partition after creating the new hard disk, enter the following commands:

# fdisk -l

Disk /dev/sda: 161.0 GB, 161061273600 bytes

#fdisk /dev/sda

#Type m

#Type n(add a new partition)

#Enter P(primary partition)

#Type p(Print the Partition table)

#Type V(verify the Partition)

#Type W(write table to disk and exit)

# reboot

#fdsik -l

Disk /dev/sdb: 21.4 GB, 21474836480 bytes

#mkfs.ext3 /dev/sdb

#Type m

#Type n(add a new partition)

#Type P(primary partition)

#Type P(Print the Partition table)

#Type V(verify the Partition)

#Type W(write table to disk and exit)

#reboot

#fdsik -l

#mkdir /Data

#mount /dev/sdb /Data

There are two modes of extending file system in Linux. They are listed below:

• Extending in Online Mode
• Extending in Offline Mode

Extending in Online Mode

For extending the logical volume in online mode use the following steps:

Step 1 Display all the partitions of the file system using the following command:

Step 2 Initialize a disk or a partition for use by LVM by entering the following command:

Step 3 Display the attributes of volume groups using the following command:

Step 4 Enter the following command to add physical volumes to a volume group:

Step 5 Display the attributes of volume groups using the following command:

Step 6 Display the attributes of a logical volume using the following command:

Step 7 Display the information about the logical volumes using the following command:

Step 8 Enter the following command to extend the size of the logical volume by 2GB:

Step 9 Enter the following command to resize the ext2 file system:

Extending in Offline Mode

NoteExtending file system in Offline mode causes entire data loss, so offline mode is not recommended. Extending file system in Offline mode causes entire data loss, so offline mode is not recommended.

For extending the file system in offline mode using the following commands:

Changing Server Configuration Details

To change the configuration details of the server after installation:

Step 1 Login with Soft Appliance console administrator user account.

This is the sysadmin username that you provided during installation.

Step 2 Enter the password.

Step 3 Enter the command shell .

Step 4 Enter the following command to stop the Daemons:

/etc/init.d/dmgtd stop

Step 5 Enter exit to go to the sysadmin mode.

Step 6 Enter the following command, in sysadmin view:

<HOSTNAME>/ sysadmin # config terminal

Enter the configuration commands, one per line. End with CNTL/Z.

In all the examples, sysadmin represents the sysadmin username that you provided during installation.

Step 7 Change the required configuration details of the server.

You can change the hostname, Default DNS Domain, IP Address, IP Netmask, IP Default Gateway, Primary Name Server, Primary NTP Server, Time Zone, Username or Password. See Table 6-2 for more details.

Step 8 Enter the command end. The following will be displayed:

<HOSTNAME>/ sysadmin #

Step 9 Enter the following command to update the changes:

<HOSTNAME>/ sysadmin # write memory

Step 10 Right-click the server and select Power > Reset to start the server.

Or

Enter the following command:

<HOSTNAME>/ sysadmin # reload

Save the Current ADE-OS running configuration ?(yes/no)[yes]?yes

Note You should reboot the server only if you change the following configuration details:

• Hostname
• Default DNS Domain
• IP Address, IP Netmask
• IP Default Gateway
• Primary Name Server
• Primary NTP Server
• Time Zone

The Daemons Manager will start automatically.

Step 11 Enter the following command to run the hostnamechange file:

<HOSTNAME>/ sysadmin # shell

Enter shell password:

/etc/init.d/dmgtd stop

[<HOSTNAME> /root-ade ~]# /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/hostnamechange.pl -ohost <OLD_HOST_NAME> -nhost <NEW_HOST_NAME>

NoteYou should execute this command only when you change the hostname. Each time you change the hostnameof the server, you must perform, steps 1 to 9 to reflect the hostname changes in LMS. You should execute this command only when you change the hostname. Each time you change the hostnameof the server, you must perform, steps 1 to 9 to reflect the hostname changes in LMS.

Step 12 Enter the following command to start the Daemons:

sysadmin #/etc/init.d/dmgtd start

NoteYou must restart the Daemon Manager before and after you change the hostname. You must restart the Daemon Manager before and after you change the hostname.

NoteYou must change the server configuration details only through Soft Appliance admin console. You must change the server configuration details only through Soft Appliance admin console.

Table 6-2 lists the examples of how to change the Soft Appliance server configuration details.

Viewing System Details

Table 6-3 lists the show commands that you can use in the Soft Appliance server.

NoteThe configuration commands which are not listed in the table are not tested and not supported in Soft Appliance Server. The configuration commands which are not listed in the table are not tested and not supported in Soft Appliance Server.

Table 6-4 lists the commands that are supported for admin users in Soft Appliance Server.

Table 6-5 lists the commands that are supported for non admin users in Soft Appliance Server.

Table 6-6 lists the commands that are not supported for non admin users in Soft Appliance Server.

NotePing6 for IPV6 command is not supported for both admin and non admin users in Soft Appliance Server. Ping6 for IPV6 command is not supported for both admin and non admin users in Soft Appliance Server.

NoteInclude the Syslog information in the /opt/CSCOpx/conf/syslog-entries.txt and run the “write mem” in the sysadmin console. Include the Syslog information in the /opt/CSCOpx/conf/syslog-entries.txt and run the “write mem” in the sysadmin console.

Installing LMS 4.2 Soft Appliance - ISO Image

Read the following points before installing the software:

• Ensure that your system meets the recommended hardware and software specifications specified in Server Requirements on Soft Appliance Systems.

NoteWhen there is more than one hard disk while installing LMS 4.2 (ISO image) in the UCS server, the installation will fail. In this scenario, you have to configure logical disk or convert all the disks to a single virtual disk in the BIOS setup before triggering the installation. When there is more than one hard disk while installing LMS 4.2 (ISO image) in the UCS server, the installation will fail. In this scenario, you have to configure logical disk or convert all the disks to a single virtual disk in the BIOS setup before triggering the installation.

• You can install the ISO image of the LMS Soft Appliance only in a NCS and UCS series server. Refer to Downloading from Cisco.com for instructions on downloading the ISO image.
• It takes approximately one hour to install the Soft Appliance.
• If the virus scanner is enabled on your system, the installation might take longer time.

This section contains:

• Installing LMS 4.2 Soft Appliance on VMware
• Installing LMS 4.2 Soft Appliance on NCS and UCS Servers

Installing LMS 4.2 Soft Appliance on VMware

To install the LMS 4.2 Soft Appliance (ISO image):

Step 1 Invoke the VMware vSphere Client.

Step 2 Enter the IP address or host name of the host that needs to be directly managed.

To manage multiple multiple hosts, enter the IP address or name of a VCenter server.

Step 3 Enter the username and password of the VMware server.

Step 4 Click Login.

Step 5 Create a server with system requirement or select an existing server from the servers listed on the left pane.

You must restart the server before starting the installation.

Step 6 Right-click the selected server and select Power > Reset to reboot the server.

A confirmation message appears. Click Yes to continue.

Step 7 Click the Console tab from the tabs displayed in the right pane and press Esc key to view the boot menu in the console.

In the boot menu the following options appear:

1. Removable Devices

2. Hard Drive

3. CD-ROM Drive

4. Network boot from Intel E1000

Step 8 Click the VMware tools CD icon and select CD/DVD Drive 1 > Connect to ISO image on local disk to mount the ISO in the VMware server .

Step 9 Navigate to the location where you have downloaded the software image and click Open.

Step 10 Select the option CD-ROM Drive and press Enter to boot the ISO image.

A Welcome message appears:

Welcome to Cisco Prime LAN Management Solution 4.2

To boot from hard disk, press <Enter>

The following options appears:

• [1] Cisco Prime LAN Management Solution 4.2 Installation

This option allows you to perform installation of LMS 4.2.

• [2] Recover administrator password

This option allows you to recover the administration password. Follow Step 3 to Step 17 of Recovering Admin Password on Soft Appliance Installed on VMware, to recover the administration password.

• <Enter> Boot existing OS from Hard Disk

This allows you to boot up the existing OS available in the hard disk.

Step 11 Enter 1 to continue the installation.

All the applications of CARS and LMS are copied to the server, and the server gets rebooted.

NoteIt takes approximately 40 minutes to copy all the applications of CARS and LMS. It takes approximately 40 minutes to copy all the applications of CARS and LMS.

Step 12 Type setup in the console to set the configuration.

Step 13 Enter the following configuration details of the server:

• Hostname - You have to enter the server name and not FQDN.
• IP Address
• Subnetmask
• Gateway
• DNS Domain - You have to enter the domain name of the server. For example cisco.com.
• Primary Server Name
• Enter one of the following corresponding to Add/Edit another name server:

– Enter Y to enter the secondary server name.

or

– Enter N to proceed to NTP server configuration details.

• Enter one of the following corresponding to primary NTP server.

– Enter Y to enter the secondary NTP server name.

or

– Enter N to proceed to the next configuration details.

• System Time Zone
• Time Zone

Type h to see the list of supported time zones, and enter the time zone value. For example, Brazil/DeNoronha. You can check Supported Server Time Zones and Offset Settings for the list of values supported.

• Username

Enter the username to access the LMS appliance console. This user will have the privilege to enable the shell access. The default username is sysadmin. You cannot use root as the username as it is a reserved username. You can use only alphanumeric characters for the username.

• Password

Enter the sysadmin password. By default, this password will be set as the shell password.

• Confirm Password

Enter the sysadmin password for confirmation. Enter Y to view the password.

• Admin Password

Enter the password for the admin account to log into LMS using the browser. This password must contain a minimum of five characters and will also be used for the System Identity account.

Note This is the password that you must use when you login to Cisco Prime LMS.

• Confirm Password

Enter the admin password for confirmation.

Step 14 The following message appears:

Do you want to see the passwords at the end of the installation? (Y/N) [N]:

If you enter Y, the following passwords will be displayed before the server gets rebooted.

• admin user account password
• system identity user account password
• system generated database password

The default option is N.

Step 15 LMS installation continues after validating the specified configuration details. It takes approximately 25 minutes to complete the installation.

System gets rebooted on successful installation.

NoteIn case of any installation errors, you can check the install error log located at: In case of any installation errors, you can check the install error log located at:
/var/log/ade/ADE.log and /var/tmp/ciscoworks_Year_Month_Date.log

NoteIf you want to reboot the Windows, Solaris or VM server, you must do so only after stopping the daemons. You must not reboot the server while the daemons are running. If you want to reboot the Windows, Solaris or VM server, you must do so only after stopping the daemons. You must not reboot the server while the daemons are running.

Installing LMS 4.2 Soft Appliance on NCS and UCS Servers

To install LMS 4.2 Soft Appliance to NCS and UCS servers:

Step 2 Insert Soft Appliance LMS 4.2 DVD into the server.

The following options appear in the console:

• Cisco Prime LAN Management Solution 4.2 Installation

This option allows you to perform installation of LMS 4.2.

• Recover administrator password

This option allows you to recover the administration password. See Recovering Admin Password on Soft Appliance Installed on NCS and UCS Server for more details.

Step 3 Enter 1 to continue the installation.

All the applications of CARS and LMS are copied to the server, and the server gets rebooted.

NoteIt takes approximately 40 minutes to copy all the applications of CARS and LMS. It takes approximately 40 minutes to copy all the applications of CARS and LMS.

Step 4 Type setup in the console to set the configuration.

Step 5 Enter the following configuration details of the server:

• Hostname - You have to enter the server name and not FQDN.
• IP Address
• Subnetmask
• Gateway
• DNS Domain - You have to enter the domain name of the server. For example cisco.com.
• Primary Server Name
• Enter one of the following corresponding to Add/Edit another name server:

– Enter Y to enter the secondary server name.

or

– Enter N to proceed to NTP server configuration details.

• Enter one of the following corresponding to primary NTP server.

– Enter Y to enter the secondary NTP server name.

or

– Enter N to proceed to the next configuration details.

• System Time Zone
• Time Zone

Type h to see the list of supported time zones, and enter the time zone value. For example, Brazil/DeNoronha. You can check Supported Server Time Zones and Offset Settings for the list of values supported.

• Username

Enter the username to access the LMS appliance console. This user will have the privilege to enable the shell access. The default username is sysadmin. You cannot use root as the username as it is a reserved username. You can use only alphanumeric characters for the username.

• Password

Enter the sysadmin password. By default, this password will be set as the shell password.

• Confirm Password

Enter the sysadmin password for confirmation. Enter Y to view the password.

• Admin Password

Enter the password for the admin account to log into LMS using the browser. This password must contain a minimum of five characters and will also be used for the System Identity account.

Note This is the password that you must use when you login to Cisco Prime LMS.

• Confirm Password

Enter the admin password for confirmation.

Step 6 The following message appears:

Do you want to see the passwords at the end of the installation? (Y/N) [N]:

If you enter Y, the following passwords will be displayed before the server gets rebooted.

• admin user account password
• system identity user account password
• system generated database password

The default option is N.

Step 7 LMS installation continues after validating the specified configuration details. It takes approximately 25 minutes to complete the installation.

System gets rebooted on successful installation.

NoteIn case of any installation errors, you can check the install error log located at: In case of any installation errors, you can check the install error log located at:
/var/log/ade/ADE.log and /var/tmp/ciscoworks_Year_Month_Date.log

NoteIf you want to reboot the Windows, Solaris or VM server, you must do so only after stopping the daemons. You must not reboot the server while the daemons are running. If you want to reboot the Windows, Solaris or VM server, you must do so only after stopping the daemons. You must not reboot the server while the daemons are running.

Recovering Admin Password on Soft Appliance Installed on NCS and UCS Server

To recover the administration password on Soft Appliance installed on NCS and UCS Server:

Step 2 Insert Soft Appliance LMS 4.2 DVD into the server.

The following options appears in the console:

[1] Cisco Prime LAN Management Solution 4.2 Installation

[2] Recover administrator password

Step 3 Enter 2 to proceed with the password recovery process.

The Admin Password Recover window appears.

Step 4 Enter the number corresponding to the admin username for which you want to recover the password.

NoteFrom the available list of admin usernames, you can recover the password only for the first five admin usernames. Password recovery is limited to the list of admin usernames listed. On specifying a value apart the listed number will return you an error message. From the available list of admin usernames, you can recover the password only for the first five admin usernames. Password recovery is limited to the list of admin usernames listed. On specifying a value apart the listed number will return you an error message.

Step 5 Enter the new password.

The length of password should be a minimum of six characters. The password should comprise of minimum of one number, one lowercase and one uppercase character.

Step 6 Re-enter the password for confirmation.

Step 7 Enter y to save and reboot the system.

If you enter n, the new password will not be saved and you will be redirected to Step 4 to continue with password recovery process. The responses of y and n are not case sensitive.

Recovering Admin Password on Soft Appliance Installed on VMware

To recover the administration password on Soft Appliance installed on VMware:

Step 1 Go to http://software.cisco.com/download/release.html?mdfid=284259296&softwareid=280775102&release=4.2&os=Linux .

Step 2 Download the Cisco_Prime_LAN_Management_Solution_4_2.iso

Step 3 Invoke the VMware vSphere Client.

Step 4 Enter the IP address or hostname of the host that needs to be directly managed.

Step 5 Enter the username and password of the VMware server.

Step 6 Click Login.

Step 7 Select LMS server from the servers listed on the left pane for password recovery.

Step 8 Right-click the selected server and select Power > Reset to reboot the server.

A confirmation message appears. Click Yes to continue.

Step 9 Click the Console tab from the tabs displayed in the right pane and press Esc key to view the boot menu in the console.

In the boot menu, the following options appear:

1. Removable Devices

2. Hard Drive

3. CD-ROM Drive

4. Network boot from Intel E1000

Step 10 Click the VMware tools CD icon and select CD/DVD Drive 1 > Connect to ISO image on local disk to mount the ISO in the VMware server .

Step 11 Navigate to the location where you have downloaded the software image and click Open.

Step 12 Select the option CD-ROM Drive and press Enter to boot the ISO image.

The following options appear in the console:

[1] Cisco Prime LAN Management Solution 4.2 Installation

[2] Recover administrator password

Step 13 Enter 2 to proceed with the password recovery process.

The Admin Password Recover window appears.

Step 14 Enter the number corresponding to the admin username for which you want to recover the password.

NoteFrom the available list of admin usernames, you can recover the password only for the first five admin usernames. Password recovery is limited to the list of admin usernames listed. On specifying a value apart from those listed will return you an error message. From the available list of admin usernames, you can recover the password only for the first five admin usernames. Password recovery is limited to the list of admin usernames listed. On specifying a value apart from those listed will return you an error message.

Step 15 Enter the new password.

The length of password should be a minimum of six characters. The password should comprise of minimum of one number, one lowercase, and one uppercase character.

Step 16 Re-enter the password for confirmation.

Step 17 Enter y to save and reboot the system.

If you enter n, the new password will not be saved and you will be redirected to Step 14 to continue with password recovery process. The responses of y and n are not case sensitive.

Installing LMS 4.2 on Solaris

To install LMS 4.2 for the first time on a Solaris system:

Step 1 Log into the machine where you want to install LMS 4.2.

Step 2 Insert the LMS 4.2 DVD.

NoteWe recommend that you run the installation from a local DVD or a local hard drive to avoid errors that may result from the network being slow or busy. We recommend that you run the installation from a local DVD or a local hard drive to avoid errors that may result from the network being slow or busy.
Installation from local hard drive will be faster than installation from DVD.
If you want to install from a local hard drive, you must copy the contents from the DVD to the local hard drive. Ensure that you copy the entire contents from the DVD to the hard drive. For more information on copying the contents from the DVD to the hard drive, see Installation Notes (For Solaris Only)

Step 3 Copy the downloaded software image to a directory having minimum of 10 GB free space.

Step 4 Change the execution mode of permission to setup.sh by entering:

# chmod +x setup.sh

Step 5 Run the installation setup script by entering:

# sh setup.sh

Or

#./setup.sh

A Welcome message appears:

Welcome to Cisco Prime LAN Management Solution 4.2 Applications setup program.

A prompt appears:

Press ENTER to read the following License Agreement, or Press n to proceed with

setup? (y/n) [y]:

• If you enter y, you can view the license agreement details.
• If you enter n, the following prompt appears:

You must accept this License Agreement to proceed with the installation.

If you enter n, the installation will abort.

Do you accept all the terms of the License Agreement? (y/n) [n]:

Step 6 Enter y to proceed.

The following message appears:

Enter the location where the product will be installed. The default location is /opt/CSCOpx. If you choose another location, installation will create a symbolic link /opt/CSCOpx to that location.

Destination folder should not contain the following characters:-

! @ # $ % ^ & * ( ) + | } { " : [ ] ; ' ? < > , . ` = ~

Enter location or q to quit [/opt/CSCOpx]:

The Custom path or location you specify cannot be the sub-directory of /opt/CSCOpx.

Step 7 Press Enter to accept the default directory for product installation, or enter another directory.

Make sure you have sufficient disk space. For disk space requirements, see System and Browser Requirements for Server and Client.

Step 8 Enter any of the following to specify the license for LMS 4.2:

• L to provide the License file location.
• E for an evaluation mode. In this mode, you can provide license information later to fully enable the product. This is the default option.
• Q to quit the installation.

NoteIf you do not have a license, you can select the Evaluation Mode. You must obtain a valid License Key within 60 days. If you do not have a license, you can select the Evaluation Mode. You must obtain a valid License Key within 60 days.

After specifying the License file for LMS 4.2, the Login Password prompt appears.

Step 9 Enter the LMS Login password and confirm it.

The alert message appears prompting you to use the login password as database password (Y/N)?

If you enter Y, the system uses the login password as database password. If you enter N, the system generates random password for database.

The system uses Login password for Admin and System Identity Account passwords, and generates a random password for casuser account.

After entering the password details, the following message appears:

Do you want to see the passwords at the end of installation? (y/n) [n]:

If you enter Y, the following prompt appears:

Passwords will be displayed in an unencrypted form. Ensure security of the passwords. Enter y to continue

Step 10 Enter Y, all the passwords will be displayed at the end of installation.

If you enter N, the passwords will not be displayed.

Installation now proceeds. The installation completes without displaying more questions and the system prompt appears.

The following messages appear at the end of the installation:

Software Installation Tool Completed

Possible Warnings/Errors Encountered

The warning and error messages that appear after these messages do not hinder the installation. They only indicate that you need to take corrective actions after the installation has been completed.

NoteIf you have specified LMS 10,000 devices license, the following warning message appears: If you have specified LMS 10,000 devices license, the following warning message appears:
If the number of managed devices exceeds 5000, only Inventory, config, and Image Management functions can remain enabled. Select Admin > System > Device Management Functions to disable the other functions. However, you can setup LMS in another server to enable all the other functions for the additional devices.

NoteThe installation log contains steps to download and install the latest Service Packs, Point Patches, Device Package updates, Config Templates or the User Tracking Utility 2.0 for LMS. The installation log contains steps to download and install the latest Service Packs, Point Patches, Device Package updates, Config Templates or the User Tracking Utility 2.0 for LMS.

NoteIf cluster patches are installed for Solaris 10, you must reboot your system after installing LMS. If cluster patches are installed for Solaris 10, you must reboot your system after installing LMS.

To prepare the client system for use, see System and Browser Requirements for Server and Client.

For troubleshooting information, see Checking Processes After Installation and Understanding Installation Error Messages.

Installing LMS 4.2 on Windows

To install LMS 4.2 for the first time on a Windows system:

Step 1 Login as administrator to the machine where you want to install LMS 4.2.

Step 2 Insert the LMS 4.2 DVD.

NoteWe recommend that you run the installation from a local DVD or a local hard drive to avoid errors that may result from the network being slow or busy. We recommend that you run the installation from a local DVD or a local hard drive to avoid errors that may result from the network being slow or busy.
Installation from local hard drive will be faster than installation from DVD.
If you want to install from a local hard drive, you must copy the contents from the DVD to the local hard drive. Ensure that you copy the entire contents from the DVD to the hard drive.

Step 3 Double-click on the autorun.exe or setup.exe file.

The Prerequisites window appears.

Step 4 Read the prerequisite details and click OK .

The LMS Setup window appears.

Step 5 Select I accept the terms of the license agreement checkbox.

To view the license details, click View button.

Step 6 Click Browse button to choose the destination folder where Cisco Prime LMS will be installed.

The Choose Destination Folder dialog box appears.

Destination folder should not contain the following characters:-

! @ # $ % ^ & * ( ) + | } { " : [ ] ; ' ? < > , . ` = ~

The default folder is SystemDrive:\Program Files\CSCOpx.

Step 7 Select one of the following:

• Eval - If you do not have a license you can select the Eval, which is the default option and follow Step 9. You must obtain a valid License Key within 60 days.
• Purchase - If you have purchased a license with the product you can select Purchase.

Step 8 Click Browse button to specify the License File Location, if you have selected Purchase license information.

To view the system requirement details, click View button.

If the system requirement is not met, see Server Requirements on Windows Systems

Step 9 Enter the Login password.

For more information on passwords, see LMS Login and Database Passwords.

The system uses Login password for Admin and System Identity Account passwords, and generates a random password for casuser account.

Step 10 Re-enter the Login password to confirm.

Step 11 Select Use the above password for the Database checkbox if you want to use the Login password as your database password.

If you do not select the checkbox, database password will be generated randomly.

Step 12 Click Install to continue.

The Reboot window appears after the installation is complete.

The Reboot window has view buttons that allow you to view the following details:

• Errors and Warnings
• Installation Information
• Password Details
• Health Monitor Report

Errors and Warnings

The View button will be enabled only if errors are encountered during installation. You can view the error details on clicking the View button.

Installation Information

Provides information on how to download and install the latest Service Packs, Point Patches, Device Package updates, Config Templates, or the User Tracking Utility 2.0. You must obtain a valid license key from Cisco.com within 60 days. If the number of managed devices exceeds 5000, only Inventory, config, and Image Management functions can remain enabled. Select Admin > System > Device Management Functions to disable the other functions. However, you can setup LMS in another server to enable all the other functions for the additional devices.

Password Details

Allows you to view the following LMS Password details:

• User Admin Password
• User Guest Password
• System Identity Account Password
• Database Password

Health Monitor Report

The Health Monitor report provides the following Hardware Parameter details:

• Memory availability
• Swap
• CPU
• DSN
• Backup status
• Number of MIB objects being polled
• Maximum number of MIB objects that can be managed
• Syslog database size

Step 13 Click Reboot button to restart your machine.

To restart your machine later, click Reboot Later button.

To prepare the client system for use, see System and Browser Requirements for Server and Client.

For troubleshooting information, see Checking Processes After Installation and Understanding Installation Error Messages.

Installing LMS 4.2 in Silent Mode

Silent installation or unattended installation is supported in the LMS single installer. You can perform only a fresh installation of LMS 4.2 in silent installation mode.

Silent install does not prompt for your inputs. It continues the installation based on your inputs provided in a file. You should save the installation inputs in a file and store the file in the system. See Creating an Answer File and Sample Answer Files for more information.

To install LMS 4.2 in silent mode:

Step 1 Insert the LMS 4.2 DVD.

NoteWe recommend that you run the installation from a local DVD or a local hard drive to avoid errors that may result from the network being slow or busy. We recommend that you run the installation from a local DVD or a local hard drive to avoid errors that may result from the network being slow or busy.
Installation from local hard drive will be faster than installation from DVD.
If you want to install from a local hard drive, you must copy the contents from the DVD to the local hard drive. Ensure that you copy the entire contents from the DVD to the hard drive.

Step 2 Navigate to images/disk1 directory at the command prompt.

Step 3 Enter the following commands to install LMS 4.2 in silent mode:

• On Solaris: sh setup.sh -q answer_file_name
• On Windows: setup.exe QUIET answerfile= answer_file_name

where answer_file_name is the full path of the user input file stored on the system.

The installation starts.

Step 4 Restart your system after the installation is complete.

Creating an Answer File

The answer file is an ASCII file that provides the required inputs for quiet installations.

The answer file contains the following name=value pairs:

Sample Answer Files

On Windows:

#--- begin answer file

#--- hash sign (#) is allowed to mark comments

systemIdentityAccountPassword=admin

casuser=casuser

destination=C:\PROGRA~2\CSCOpx

adminPassword=admin

#--- end of answer file

On Solaris:

#cat /tmp/answer_file

##Sample Answer file

adminPassword=admin

secretPassword=admin

destination=/opt/CSCOpx

The sample answer files are also available in the Software image at the directory disk1/install.

Inline Upgrade to LMS 4.2 on Soft Appliance

To upgrade from LMS 4.1 to LMS 4.2:

Step 1 Download the Cisco_Prime_LAN_Management_Solution_4_2_Upgrade.tar.gz file from CCO or DVD.

Step 2 Copy the Cisco_Prime_LAN_Management_Solution_4_2_Upgrade.tar.gz to local disk partition of LMS 4.1 installed server (/localdisk).

Step 3 Login with your credentials to the VM Console through Vsphere client.

Step 4 Create either a local or remote repository. A repository contains URL and credential details

myhost/admin# configure terminal

myhost/admin(config)# repository <<myrepo>>

myhost/admin(config-Repository)# url ?

<WORD> Enter repository URL, including server and path info (Max Size - 80)

cdrom: Local CD-ROM drive (read only)

disk: Local storage

ftp: URL using a FTP server

http: URL using a HTTP server (read only)

https: URL using a HTTPS server (read only)

nfs: URL using a NFS server

sftp: URL using a SFTP server

tftp: URL using a TFTP server

Step 5 Combine the URL to the repository that uses a local or remote storage.

a. The following IOS CLI shows how to combine the URL to a repository that uses a local storage:

Before creating repository copy the downloaded Cisco_Prime_LAN_Management_Solution_4_2_Upgrade.tar.gz to /localdisk partition of LMS 4.1 installed server.

myhost/admin(config-Repository)# url disk:

myhost/admin(config-Repository)# exit

myhost/admin(config)# exit

myhost/admin# write mem

Generating configuration...

myhost/admin#

b. The following IOS CLI shows how to combine the URL to a repository that uses an anonymous FTP server:

myhost/admin(config-Repository)# url ftp://<<ftp_location>>

myhost/admin(config-Repository)# user <<ftp_username>> password plain <<ftp_password>>

myhost/admin(config-Repository)# exit

myhost/admin(config)# exit

myhost/admin# write mem

Generating configuration...

myhost/admin#

You can use the above mentioned steps for other protocols.

Step 6 Run the below command in the admin console in VSphere client.

myhost/admin#application upgrade Cisco_Prime_LAN_Management_Solution_4_2_Upgrade.tar.gz <<myrepo>>

Save the ADE-OS running configuration?(yes/no) [yes]?

Step 7 Press Enter to continue with LMS 4.2 upgrade.

NoteLMS 4.2 upgrade on Soft Appliance takes approximately more than one hour in the local server. You should use the appliance server only after upgrade process is complete and when the login prompt appears. LMS 4.2 upgrade on Soft Appliance takes approximately more than one hour in the local server. You should use the appliance server only after upgrade process is complete and when the login prompt appears.

Inline Upgrade to LMS 4.2 on Windows

The LMS 4.2 inline upgrade procedure for Windows is same as the installation procedure explained in the section Installing LMS 4.2 on Windows. Specify the backup folder during inline upgrade to LMS 4.2.

Inline Upgrade to LMS 4.2 on Solaris

The LMS 4.2 inline upgrade procedure for Solaris is same as the installation procedure explained in the section Installing LMS 4.2 on Solaris. Specify the backup folder during inline upgrade to LMS 4.2.

Remote Upgrade to LMS 4.2 on Solaris

To upgrade from the previous versions of LMS (LMS 3.2 SP1, LMS 4.01 or LMS 4.1) to LMS 4.2 on a different Solaris machine:

Step 1 Login to the machine where the previous version of LMS (LMS 3.2 SP1, LMS 4.01 or LMS 4.1) is installed.

Step 2 Take a backup of the LMS data.

Step 3 Login to the machine where LMS 4.2 is to be installed.

Step 4 Follow the install procedure to install LMS 4.2. See Installing LMS 4.2 on Solaris.

Step 5 Migrate the data to LMS 4.2.

To migrate and restore the LMS data, follow the procedure in Migrating Data to Cisco Prime LAN Management Solution 4.2.

Notes for Remote Upgrade

When you back up the data from LMS 3.2 SP1 and restore the data on LMS 4.2, a warning message appears stating that there is a mismatch in the applications data. You can ignore this message and continue the data restore. For more details on backing up and restoring data, seeMigrating Data to Cisco Prime LAN Management Solution 4.2 .

NoteWhile setting up HA and DR environment in LMS server, ensure to set them prior to LMS installation. For further information on HA/DR configuration, see While setting up HA and DR environment in LMS server, ensure to set them prior to LMS installation. For further information on HA/DR configuration, see Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment.

Remote Upgrade to LMS 4.2 on Windows

To remote upgrade from the previous versions of LMS (LMS 3.2 SP1, LMS 4.01 or LMS 4.1) to LMS 4.2 on a different Windows machine:

Step 1 Log into the machine where the previous version of LMS (LMS 3.2 SP1, LMS 4.01 or LMS 4.1) is installed.

Step 2 Take a backup of the LMS data.

Step 3 Log into the machine where LMS 4.2 is to be installed.

Step 4 Follow the install procedure to install LMS 4.2. See Installing LMS 4.2 on Windows.

Step 5 Migrate the data to LMS 4.2.

To migrate and restore the LMS data follow the procedure in Migrating Data to Cisco Prime LAN Management Solution 4.2.

Notes for Remote Upgrade

When you back up the data from LMS 3.2 SP1 and restore the data on LMS 4.2, a warning message appears stating that there is a mismatch in the applications data. You can ignore this message and continue the data restore. For more details on backing up and restoring data, see Migrating Data to Cisco Prime LAN Management Solution 4.2 .

NoteWhile setting up HA and DR environment in LMS server, ensure to set them prior to LMS installation. For further information on HA/DR configuration, see While setting up HA and DR environment in LMS server, ensure to set them prior to LMS installation. For further information on HA/DR configuration, see Setting Up Cisco Prime LMS in High Availability and Disaster Recovery Environment.

Clearing Cache and Cookies

The instructions for clearing the cache and cookies may be different for each browser and version. Here are the steps for deleting cache and cookies for the supported browsers and versions in LMS:

• Internet Explorer 8.0 and 9.0
• Mozilla FireFox 8.0 and 9.0

Internet Explorer 8.0 and 9.0

To clear the cache and cookies:

Step 1 Go to Tools menu.

Step 2 Select Delete Browsing History .

Step 3 Select the check box for Temporary Internet Files and Cookies .

Step 4 Click Delete . Once the files have been deleted, click Okay .

Mozilla FireFox 8.0 and 9.0

To clear the cache and cookies:

Step 1 Go to Tools menu.

Step 2 Select Clear Recent History .

Step 3 Select Everything from the Time Range to Clear drop-down list.

Step 4 Select Details.

Step 5 Select:

• Cache to clear the browser cache.
• Cookies to delete the cookies.

Step 6 Click Clear Now .

Enabling Loading of Scripts in Windows 2008

When you access the LMS Windows 2008 server using Internet Explorer 8, scripts are not loaded, as Internet Explorer Enhanced Security Configuration (IE ESC) is turned on in IE 8 browser. IE ESC reduces the exposure of your server to potential attacks from Web-based content.

To disable the Internet Explorer Enhanced Security Configuration option in IE 8:

Step 1 Select Start > All Programs > Administrator Tools > Server Manager .

The Server Summary page appears.

Step 2 Click Configure IE ISC under Security Information.

The Internet Explorer Enhanced Security Configuration popup appears.

Step 3 Click the Off option for both Administrators and Users.

Step 4 Click OK.

Step 5 Restart the browser.

Before You Begin Uninstallation

The following are some precautionary notes on uninstallation that you must read:

• The uninstall log file will be generated using time stamp with the YYYYMMDD_hhmmss format, for example, C:/LMS_uninstall_YYYYMMDD_hhmmss.
• The install folder will be removed and the casuser will be removed after uninstallation of LMS 4.2.

NoteIf the uninstallation is not performed by an administrator or a user with equivalent privileges, the uninstallation may not complete successfully. If the uninstallation is not performed by an administrator or a user with equivalent privileges, the uninstallation may not complete successfully.

Use the Uninstall option to remove LMS files and settings. You must be logged in as administrator to uninstall.

Uninstalling LMS 4.2 on Solaris

To uninstall LMS 4.2 on a Solaris system:

Step 1 Enter the following commands as root to start the uninstall script:

# cd /opt/CSCOpx/bin/

where /opt/CSCOpx is the default installation directory.

Step 2 From the /opt/CSCOpx/bin/ directory, enter the ./uninstall.sh command

NoteWe recommend you not to use /opt/CSCOpx/bin/ We recommend you not to use /opt/CSCOpx/bin/uninstall.sh command to uninstall LMS

The uninstall messages get appended to the /var/tmp/LMS_uninstall_20060623_102035.log.

The following message appears:

LMS is currently installed in the server. Delete the configured collectors to remove the corresponding collector entries from the source routers, and uninstall LMS. Enter 'C' to quit the uninstall and manually delete the collectors using IPSLA Performance Management CLI. Enter 'Y' to delete the collectors in the device and continue with the uninstall.'N' to continue with uninstall without deleting the collectors in the device. Default value is 'N'.

You should do either one of the following:

• Enter c to quit the uninstall and manually delete the collectors using IPSLA Performance Management CLI.
• Enter y to delete the collectors in the device and continue with the uninstall.
• Enter n to continue with uninstall without deleting the collectors in device

The uninstallation proceeds.

After the uninstall is complete, the following messages appear:

All files were deleted successfully.

Possible Warnings/Errors Encountered

The uninstallation program lists the warning and error messages.

Step 3 Check the following files after uninstallation and ensure to perform the following:

• /etc/syslog.conf

Ensure that the following entry is removed: local0.emerg;local0.alert;local0.crit;local0.err;local0.warning;local0.notice;local0.info;local0.debug /var/adm/CSCOpx/log/dmgtd .log .

• /etc/services

Ensure that port assignments for LMS 4.2 have been removed.

• /etc/inetd.conf

Ensure that the LMS TFTP entry is removed.

Uninstalling LMS 4.2 on Windows

To uninstall LMS 4.2 on a Windows system:

Step 1 Go to the Windows desktop and select Start > Programs > Cisco Prime LMS > Uninstall Cisco Prime LMS .

Uninstallation process begins .

The following message appears:

LMS is currently installed in the server. Delete the configured collectors to remove the corresponding collector entries from the source routers, and uninstall LMS. CLick "Cancel" to quit the uninstall and manually delete the collectors using IPSLA Performance Management CLI. Click "Yes" to delete the collectors in the device and continue with the uninstall. Click "No" to continue with uninstall without deleting the collectors in device. Default is 'No'.

You should do either one of the following:

• Click Cancel to quit the uninstall and manually delete the collectors using IPSLA Performance Management CLI.
• Click Yes to delete the collectors in the device and continue with the uninstall.
• Click No to continue with uninstall without deleting the collectors in device

The uninstallation proceeds and the Uninstallation Complete dialog box appears after uninstallation completes.

If the uninstallation completes with errors, the following error message appears:

Installation of Cisco Prime Lan Management Solution 4.2 completed. Some errors occured during installation. See NMSROOT /Cisco_Prime_uninstall_YYYYMMDD_hhmmss.log for details.

Step 2 Select Yes, I want to restart my computer now and click Finish .