Cisco IPICS Dispatch Console User Guide, Release 4.6
- Updated:
- October 29, 2013
Chapter: Index
Index
A
account lockout 2-10
Activate Incident VTG button 3-86
Activate VTG button 3-80
activating
incident VTG 3-86
policy 3-139
VTG 3-80
Add a Channel pop-up window 3-105
Add a Radio pop-up window 3-111
Add a User pop-up window 3-107
Add a VTG pop-up window 3-109
Add Camera pop-up window 3-117
Add Contact window 3-150
Add Image pop-up window 3-113
adding
camera to Cisco IPICS 3-120
camera to incident 3-117
channel to incident 3-105
channel to VTG 3-105
image to incident 3-113
incident 3-137
incident resource 3-89
radio to incident 3-111
radio to VTG 3-111
resource to incident 3-105
resource to VTG 3-105
user to incident 3-107
user to VTG 3-107
video to incident 3-115
VTG 3-135
VTG resource 3-83
VTG to incident 3-109
VTG to VTG 3-109
Address Book window 3-147
accessing 3-6
Add Video pop-up window 3-115
Add VSOM Camera window 3-120
Admin Console 3-6
alert
configured tones for 3-171
message 3-186
alert icon 3-8
Alert pop-up window 3-186
alert tone
downloading 2-2
select channel for 3-14
select direct dial channel for 3-22
select incident for 3-33
select P25 channel for 3-19
select radio for 3-26
select resource for 3-170, 3-176
select VTG for 3-30
All Mute button 3-169
All role, IPICS Dispatch Console features available to 1-8
All Talk and Patch Controls area
location 3-170
audio
device for output 3-95
input devices 3-97
master controls 3-169
time received 3-178
audio connections options 3-95
audio replay
beep tone 3-33
channel 3-13
controls 3-33
description 3-33
direct dial channel 3-21
hiding controls 3-13, 3-18, 3-21, 3-25, 3-29, 3-32, 3-34
incident 3-32
P25 channel 3-18
radio 3-25
save audio 3-34
showing controls 3-13, 3-18, 3-21, 3-25, 3-29, 3-32
VTG 3-29
audio select
incident 3-32
P25 channel 3-18
radio 3-25
resource 3-178
VTG 3-29
B
beep tone, in audio replay 3-33
C
call
ending 3-154
placing 3-154
call alert, supplementary service 3-156
Call button 3-144
camera
adding to Cisco IPICS 3-120
adding to incident 3-117
channel
adding
to incident 3-105
to VTG 3-105
audio replay 3-13
icon 3-11
incidents participating in 3-13
latch 3-12
move 3-14
mute 3-13
name 3-11
powered on 3-11
PTT 3-12
receive indicator 3-14
secure 3-11
traffic 3-14
transmit indicator 3-14
Channel Details for P25 Channels tab
description 3-73
Cisco IPICS
adding
camera to 3-120
Cisco IPICS role, IPICS Dispatch Console features available to 1-8
Cisco IPICS Server
accessing from IDC 3-6
Cisco IPICS server
downloading installation program from 2-3
IP address of 3-105
Cisco Security Agent (CSA) 1-2
Cisco Video Surveillance Operations Manager (VSOM) 3-120
client PC
audio devices on 3-97
description 1-2
guidelines 1-2
network interface card (NIC) 3-98
time on 3-155
connectivity, guidelines 2-9
contacts
D
dark theme 3-95
Deactivate Incident VTG button 3-86
Deactivate VTG button 3-80
deactivating
incident VTG 3-86
VTG 3-80
Dial button, in VTG 3-80
dialer-channel audio 3-102
Dialer Patch Manager pop-up window 3-152
dial-out action, in VTG 3-80
Dial Pad and Channel Patch area
access to 1-9
displaying 3-139
hiding 3-146
showing 3-146
direct connect number, for IPICS Connect 3-43, 3-70
direct dial channel
audio replay 3-21
icon 3-20
latch 3-21
move 3-22
mute 3-22
name 3-20
patch 3-22
powered on 3-20
PTT 3-21
receive indicator 3-22
traffic 3-22
transmit indicator 3-22
Dispatcher role, IPICS Dispatch Console features available to 1-8
downloading
alert tone 2-2
IPICS Dispatch Console 2-3
DTMF button 3-171
E
Edit Contact window 3-151
EF Johnson radio, radio details tab 3-47
emergency mode
description 3-181
indications 3-182
IPICS Dispatch Console 3-181
responding to
from Cisco IPICS Dispatch Console 3-184
from SRCI 3-184
serial control radio 3-50, 3-76
encryption, for radio 3-38
EndtoEnd P25 3-14
Event Log window
description 3-179
displaying 3-179
F
favorite contacts 3-147, 3-149
features, available to user 1-8
filtering
incident resource 3-89
VTG resource 3-83
G
Gateway P25 3-14
group alias, for IPICS Connect 3-43, 3-70
H
headset
audible hum 2-14
audio settings for 2-14
connecting to client PC 2-14
type 2-13
USB DSP 2-12
hiding
Dial Pad and Channel Patch area 3-146
Items Tabs area 3-132
Master Audio Controls area 3-169
P25 Supplementary Services area 3-155
PTT and Patch Controls area 3-170
System Information area 3-154
high availability (HA)
description 1-10
operation 1-10
Hld button 3-144
hot keys, assigning 3-99
I
icon
channel 3-11
direct dial channel 3-20
incident 3-31
P25 channel 3-16
radio 3-23
VTG 3-27
IDC
See IPICS Dispatch Console
IDC.exe process 1-2
image
adding to incident 3-113
in incident 3-87
uploading to Cisco IPICS server 3-122
viewing 3-87
incident
active 1-9
adding
camera to 3-117
image to 3-113
radio to 3-111
user to 3-107
video to 3-115
adding channel to 3-105
adding VTG to 3-109
audio replay 3-32
audio select 3-32
creating 3-137
icon 3-31
inactive 1-9
journal 3-89
latch 3-31
move 3-32
mute 3-32
name 3-31
overview 1-9
patch 3-32
powered on 3-30
PTT 3-31
receive indicator 3-33
resource
adding 3-89
filtering 3-89
removing 3-89
status 3-88
types 3-87
title 3-90
traffic 3-33
transmit indicator 3-33
Incident Details tab
Incidents tab
access to 1-6
items on 3-135
incident VTG
activating 3-86
deactivating 3-86
latch 3-86
listen only 3-87
RX mute 3-86
state 3-90
VAD 3-87
installation directories, required privileges 2-2
installation program, downloading 2-3
installing, IPICS Dispatch Console 2-4
IPICS Connect
direct connect number 3-43, 3-70
IPICS Dispatch Console
color theme 3-95
emergency mode 3-181
exiting 1-6
features available by user type 1-8
high availability (HA) 1-10
installation
directories 2-2
guidelines 2-2
procedure 2-4
installation program 2-3
installation program, downloading 2-3
keep on top 3-104
license types 1-6
log files 2-8
logging in to 1-3
logging out of 1-6
Main window 3-2
menu bar 3-5
overview 1-1
Platinum user license 1-6
Region tab 3-8
Silver user license 1-6
starting 1-3
themes 3-94
uninstalling 2-6
version 3-7
Items Tabs area
description 3-132
hiding 3-132
showing 3-132
J
journal
definition 3-89
entry 3-89
in incident 3-90
K
Keep on Top check box 3-104
key assignments 3-99
L
language, setting 2-6
last call transmit 3-178
latch
channel 3-12
direct dial channel 3-21
incident 3-31
incident VTG 3-86
P25 channel 3-18
P25 Fixed Station 3-58
radio 3-24, 3-37, 3-40, 3-49, 3-75
resource 3-178
TETRA radio 3-66
Latch button
channel 3-12
direct dial channel 3-21
incident 3-31
P25 channel 3-18
P25 Fixed Station 3-58
radio 3-24, 3-37, 3-40, 3-49, 3-75
resource 3-178
TETRA radio 3-66
VTG 3-28
license
Platinum 1-6
Silver 1-6
light theme 3-95
listen only
incident VTG 3-87
VTG 3-80
log in, to IPICS Dispatch Console 1-3
log out, of IPICS Dispatch Console 1-6
M
Main window 3-2
Master Audio Controls area
hiding 3-169
location 3-169
showing 3-169
Master Volume slider 3-170
menu bar 3-5
microphone
type 2-13
minimal mode
description 3-6
exiting 3-6
monitor, P25 Fixed Station 3-61
monitor, radio 3-52
monitoring, radio 3-166
move
incident 3-32
resource 3-9, 3-10, 3-174, 3-175
mute
all 3-169
channel 3-13
direct dial channel 3-22
incident 3-32
P25 channel 3-19
radio 3-25
resource 3-178
VTG 3-29
Mute button
channel 3-13
direct dial channel 3-22
global 3-169
incident 3-32
P25 channel 3-19
radio 3-25
resource 3-178
VTG 3-29
N
name
incident 3-31
VTG 3-27
network interface card (NIC), selecting 3-98
network settings 3-98
network time protocol (NTP) server 1-2
Nextel radio, radio details tab 3-38
notification action, in VTG 3-79
Notify button 3-79
O
P
P25
call alert 3-156
radio check 3-158
radio detach 3-159
radio inhibit 3-161
radio uninhibit 3-167
radio unit monitor 3-166
short message 3-162
status query 3-164
P25 channel
audio replay 3-18
audio select 3-18
channel details tab 3-73
EndtoEnd P25 3-14
Gateway P25 3-14
icon 3-16
incidents participating in 3-19
latch 3-18
move 3-19
mute 3-19
name 3-16
patch 3-19
powered on 3-14
receive indicator 3-19
secure 3-16
status 3-78
talk group 3-14
transmit indicator 3-19
transmit mode 3-77
unit call 3-15
P25 Fixed Station
latch 3-58
monitor 3-61
PTT 3-61
receive indicator 3-58
releasing 3-58
repeater or talkaround (RTA) 3-60
reserving 3-58
scan 3-61
status 3-62
traffic 3-58
transmit indicator 3-58
P25 Fixed Station, radio details tab 3-56
P25 Supplementary Services area
hiding 3-155
location 3-155
showing 3-155
page, from IPICS Connect 3-45, 3-72
password expiration 2-10
patch
incident 3-32
in Dial Pad and Channel Patch area 3-154
P25 channel 3-19
radio 3-26
resources 3-171
select channel for 3-14
select direct dial channel for 3-22
select incident for 3-33
select P25 channel for 3-19
select radio for 3-26
select resource for 3-170, 3-176
select VTG for 3-30
VTG 3-29
Patch button 3-171
Platinum user license 1-6
Policies tab 3-138
policy
activating 3-139
alert message 3-186
Policy Execution Status tab
description 3-90
displaying 3-90
powered-off resource 3-9
powered-on
channel 3-11
direct dial channel 3-20
incident 3-30
P25 channel 3-14
radio 3-22
resource 3-9
VTG 3-26
powering off, resource 3-174
powering on, resource 3-174
primary Cisco IPICS server 1-10
PTT
button 3-171
channel 3-12
direct dial channel 3-21
incident 3-31
radio 3-24, 3-38, 3-41, 3-53, 3-68
resource 3-177
rP25 Fixed Station 3-61
select channel for 3-14
select direct dial channel for 3-22
select incident for 3-33
select P25 channel for 3-19
select radio for 3-26
select resource for 3-170, 3-176
select VTG for 3-30
VTG 3-28
PTT and Patch Controls area
hiding 3-170
showing 3-170
PTT button 3-171
push-to-talk
See PTT
R
radio
adding
to incident 3-111
to VTG 3-111
audio replay 3-25
audio select 3-25
icon 3-23
incidents participating in 3-25
latch 3-24, 3-37, 3-40, 3-49, 3-66, 3-75
monitoring 3-166
move 3-26
mute 3-25
name 3-23
P25 channel 3-19
patch 3-26
powered on 3-22
PTT 3-24
receive indicator 3-26
secure 3-23
serial control
monitor 3-52
power level 3-50
repeater or talkaround (RTA) 3-52
scan 3-53
transmit mode 3-51
TETRA
receive indicator 3-66
releasing 3-66
reserving 3-66
traffic 3-66
transmit indicator 3-66
tone control
encryption 3-38
power level 3-37
PTT 3-38
receive indicator 3-36
traffic 3-36
transmit indicator 3-36
traffic 3-26
transmit indicator 3-26
radio check, supplementary service 3-158
radio detach, supplementary service 3-159
Radio Details for EF Johnson Radios tab
description 3-47
displaying 3-47
Radio Details for Nextel Radios tab
description 3-38
displaying 3-38
Radio Details for P25 Fixed Stations tab
description 3-56
displaying 3-56
Radio Details for TETRA Radios tab
description 3-64
displaying 3-64
Radio Details for Tone Control Radios tab
description 3-35
displaying 3-35
Radio Details tab
displaying 3-26
radio inhibit, supplementary service 3-161
radio uninhibit, supplementary service 3-167
radio unit monitor, supplementary service 3-166
receive indicator
channel 3-14
direct dial channel 3-22
incident 3-33
P25 Fixed Station 3-58
resource 3-175
TETRA radio 3-66
VTG 3-30
Records per Page field 3-104
region 3-9
Regions list
collapsed region view 3-174
displaying 3-172
expanded region view 3-174
Region tab 3-8
Release button 3-40, 3-49, 3-58, 3-66
releasing, fixed station radio 3-58
releasing, serial control radio 3-40, 3-49
releasing, TETRA radio 3-66
removing
incident resource 3-89
VTG resource 3-83
repeater or talkaround (RTA), P25 Fixed Station 3-60
repeater or talkaround (RTA), radio 3-52
replay audio
See audio replay
Res button 3-144
Reserve button 3-40, 3-49, 3-58, 3-66
reserving, P25 Fixed Station 3-58
reserving, serial control radio 3-40, 3-49
reserving, TATRA radio 3-66
reserving, TETRA radio 3-66
resource
adding
to incident 3-105
to VTG 3-105
adding to incident 3-89
adding to VTG 3-83
audio select 3-178
channel 3-11
direct dial channel 3-20
icons 3-10
incident 3-30
in incident 3-87
in VTG 3-82
latch 3-178
mute 3-178
P25 channel 3-14
patching 3-171
power
off 3-9
on 3-9
powering off 3-174
powering on 3-174
power on 3-9
PTT 3-177
radio 3-22
receive indicator 3-175
removing from incident 3-89
removing from VTG 3-83
transmit indicator 3-179
VTG 3-26
role
All 1-8
Dispatcher 1-8
RX mute
incident VTG 3-86
VTG 3-80
S
secondary Cisco IPICS server 1-10
secure
channel 3-11
P25 channel 3-16
radio 3-23
select
channel, for PTT, patch, alert tone 3-14
direct dial channel, for PTT, patch, alert tone 3-22
incident, for PTT, patch, alert tone 3-33
P25 channel, for PTT, patch, alert tone 3-19
radio, for PTT, patch, alert tone 3-26
resource, for PTT, patch, alert tone 3-170, 3-176
VTG, for PTT, patch, alert tone 3-30
Select check box
channel 3-14
direct dial channel 3-22
incident 3-33
resource 3-176
VTG 3-30
Serial Radio Control Interface (SRCI)
emergency mode 3-184
Server Address field 3-105
Settings tab
audio connections options 3-95
description 3-92
dialer-channel audio options 3-102
displaying 3-92
key assignments options 3-99
miscellaneous options 3-104
network settings options 3-98
themes options 3-94
short message, supplementary service 3-162
showing
Dial Pad and Channel Patch area 3-146
Items Tabs area 3-132
Master Audio Controls area 3-169
P25 Supplementary Services area 3-155
PTT and Patch Controls area 3-170
System Information area 3-154
Show Rx Times check box 3-104
Silver user license 1-6
starting, IPICS Dispatch Console 1-3
state, of IPICS Dispatch Console 1-7, 3-7
status
of incident resource 3-88
of VTG resource 3-82
P25 channel 3-78
P25 Fixed Station 3-62
serial control radio 3-42, 3-54, 3-68
status query, supplementary service 3-164
supplementary services
call alert 3-156
P25 3-155
radio check 3-158
radio detach 3-159
radio inhibit 3-161
radio uninhibit 3-167
radio unit monitor 3-166
short message 3-162
status query 3-164
System Information area
hiding 3-154
location 3-154
showing 3-154
system message 3-185
System Message pop-up window 3-185
T
talk group
P25 channel 3-14
TETRA radio, radio details tab 3-64
themes
dark 3-95
light 3-95
options 3-94
time, on client PC 3-155
time stamp, for audio received 3-178
tone control radio
DTMF tones 3-171
Radio Details tab 3-35
traffic
channel 3-14
direct dial channel 3-22
incident 3-33
P25 channel 3-19
radio 3-26, 3-36, 3-40, 3-49, 3-58, 3-66, 3-75
VTG 3-30
Transfer button 3-144
transmit indicator
channel 3-14
direct dial channel 3-22
incident 3-33
P25 Fixed Station 3-58
resource 3-179
TETRA radio 3-66
VTG 3-30
transmit mode
P25 channel 3-77
radio 3-51
U
uninstalling, IPICS Dispatch Console 2-6
unit call 3-15
Unmute button
channel 3-13
direct dial channel 3-22
global 3-169
incident 3-32
P25 channel 3-19
radio 3-25
resource 3-178
VTG 3-29
Unpatch button 3-171
Upload Image pop-up window 3-122
uploading
image to Cisco IPICS server 3-122
video to Cisco IPICS server 3-124
Upload Video pop-up window 3-124
USB DSP headset, using with IPICS Dispatch Console 2-12
user
adding to incident 3-107
adding to VTG 3-107
user, features available to 1-8
V
VAD
in incident VTG 3-87
in VTG 3-81
video
adding to incident 3-115
in incident 3-87
type 3-115
uploading to Cisco IPICS server 3-124
viewing 3-87
VLC media player 1-2
Voice Activity Detection
See VAD
voice quality, guidelines 2-13
volume, audio 3-34, 3-129, 3-170
VTG 3-135
activating 3-80
adding
channel to 3-105
radio to 3-111
to incident 3-109
to VTG 3-109
user to 3-107
VTG to 3-109
audio replay 3-29
audio select 3-29
creating 3-135
deactivating 3-80
description 3-83
dial-out 3-80
icon 3-27
listen only 3-80
move 3-30
mute 3-29
name 3-27
notification 3-79
patch 3-29
powered on 3-26
PTT 3-28
receive indicator 3-30
resource
adding 3-83
filtering 3-83
removing 3-83
status 3-82
types 3-82
RX mute 3-80
state 3-83
title 3-83
traffic 3-30
transmit indicator 3-30
VAD 3-81
VTG Details tab
features 3-78
VTGs tab
access to 1-6
items on 3-133
W
WaveEngine.exe process 1-2
WAVE Engine process
description 2-7
status, determining 2-7
trusting 1-2
Wave Engine process
status 3-155
Windows time service 1-2
Y
YouTube video
source URL for 3-126
viewing 3-129
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