Cisco IPICS Dispatch Console User Guide, Release 4.6
Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
- Updated:
- October 29, 2013
Chapter: Index
Index
A
account lockout 2-10
Activate Incident VTG button 3-86
Activate VTG button 3-80
activating
incident VTG 3-86
policy 3-139
VTG 3-80
Add a Channel pop-up window 3-105
Add a Radio pop-up window 3-111
Add a User pop-up window 3-107
Add a VTG pop-up window 3-109
Add Camera pop-up window 3-117
Add Contact window 3-150
Add Image pop-up window 3-113
adding
camera to Cisco IPICS 3-120
camera to incident 3-117
channel to incident 3-105
channel to VTG 3-105
image to incident 3-113
incident 3-137
incident resource 3-89
radio to incident 3-111
radio to VTG 3-111
resource to incident 3-105
resource to VTG 3-105
user to incident 3-107
user to VTG 3-107
video to incident 3-115
VTG 3-135
VTG resource 3-83
VTG to incident 3-109
VTG to VTG 3-109
Address Book window 3-147
accessing 3-6
Add Video pop-up window 3-115
Add VSOM Camera window 3-120
Admin Console 3-6
alert
configured tones for 3-171
message 3-186
alert icon 3-8
Alert pop-up window 3-186
alert tone
downloading 2-2
select channel for 3-14
select direct dial channel for 3-22
select incident for 3-33
select P25 channel for 3-19
select radio for 3-26
select resource for 3-170, 3-176
select VTG for 3-30
All Mute button 3-169
All role, IPICS Dispatch Console features available to 1-8
All Talk and Patch Controls area
location 3-170
audio
device for output 3-95
input devices 3-97
master controls 3-169
time received 3-178
audio connections options 3-95
audio replay
beep tone 3-33
channel 3-13
controls 3-33
description 3-33
direct dial channel 3-21
hiding controls 3-13, 3-18, 3-21, 3-25, 3-29, 3-32, 3-34
incident 3-32
P25 channel 3-18
radio 3-25
save audio 3-34
showing controls 3-13, 3-18, 3-21, 3-25, 3-29, 3-32
VTG 3-29
audio select
incident 3-32
P25 channel 3-18
radio 3-25
resource 3-178
VTG 3-29
B
beep tone, in audio replay 3-33
C
call
ending 3-154
placing 3-154
call alert, supplementary service 3-156
Call button 3-144
camera
adding to Cisco IPICS 3-120
adding to incident 3-117
channel
adding
to incident 3-105
to VTG 3-105
audio replay 3-13
icon 3-11
incidents participating in 3-13
latch 3-12
move 3-14
mute 3-13
name 3-11
powered on 3-11
PTT 3-12
receive indicator 3-14
secure 3-11
traffic 3-14
transmit indicator 3-14
Channel Details for P25 Channels tab
description 3-73
Cisco IPICS
adding
camera to 3-120
Cisco IPICS role, IPICS Dispatch Console features available to 1-8
Cisco IPICS Server
accessing from IDC 3-6
Cisco IPICS server
downloading installation program from 2-3
IP address of 3-105
Cisco Security Agent (CSA) 1-2
Cisco Video Surveillance Operations Manager (VSOM) 3-120
client PC
audio devices on 3-97
description 1-2
guidelines 1-2
network interface card (NIC) 3-98
time on 3-155
connectivity, guidelines 2-9
contacts
D
dark theme 3-95
Deactivate Incident VTG button 3-86
Deactivate VTG button 3-80
deactivating
incident VTG 3-86
VTG 3-80
Dial button, in VTG 3-80
dialer-channel audio 3-102
Dialer Patch Manager pop-up window 3-152
dial-out action, in VTG 3-80
Dial Pad and Channel Patch area
access to 1-9
displaying 3-139
hiding 3-146
showing 3-146
direct connect number, for IPICS Connect 3-43, 3-70
direct dial channel
audio replay 3-21
icon 3-20
latch 3-21
move 3-22
mute 3-22
name 3-20
patch 3-22
powered on 3-20
PTT 3-21
receive indicator 3-22
traffic 3-22
transmit indicator 3-22
Dispatcher role, IPICS Dispatch Console features available to 1-8
downloading
alert tone 2-2
IPICS Dispatch Console 2-3
DTMF button 3-171
E
Edit Contact window 3-151
EF Johnson radio, radio details tab 3-47
emergency mode
description 3-181
indications 3-182
IPICS Dispatch Console 3-181
responding to
from Cisco IPICS Dispatch Console 3-184
from SRCI 3-184
serial control radio 3-50, 3-76
encryption, for radio 3-38
EndtoEnd P25 3-14
Event Log window
description 3-179
displaying 3-179
F
favorite contacts 3-147, 3-149
features, available to user 1-8
filtering
incident resource 3-89
VTG resource 3-83
G
Gateway P25 3-14
group alias, for IPICS Connect 3-43, 3-70
H
headset
audible hum 2-14
audio settings for 2-14
connecting to client PC 2-14
type 2-13
USB DSP 2-12
hiding
Dial Pad and Channel Patch area 3-146
Items Tabs area 3-132
Master Audio Controls area 3-169
P25 Supplementary Services area 3-155
PTT and Patch Controls area 3-170
System Information area 3-154
high availability (HA)
description 1-10
operation 1-10
Hld button 3-144
hot keys, assigning 3-99
I
icon
channel 3-11
direct dial channel 3-20
incident 3-31
P25 channel 3-16
radio 3-23
VTG 3-27
IDC
See IPICS Dispatch Console
IDC.exe process 1-2
image
adding to incident 3-113
in incident 3-87
uploading to Cisco IPICS server 3-122
viewing 3-87
incident
active 1-9
adding
camera to 3-117
image to 3-113
radio to 3-111
user to 3-107
video to 3-115
adding channel to 3-105
adding VTG to 3-109
audio replay 3-32
audio select 3-32
creating 3-137
icon 3-31
inactive 1-9
journal 3-89
latch 3-31
move 3-32
mute 3-32
name 3-31
overview 1-9
patch 3-32
powered on 3-30
PTT 3-31
receive indicator 3-33
resource
adding 3-89
filtering 3-89
removing 3-89
status 3-88
types 3-87
title 3-90
traffic 3-33
transmit indicator 3-33
Incident Details tab
Incidents tab
access to 1-6
items on 3-135
incident VTG
activating 3-86
deactivating 3-86
latch 3-86
listen only 3-87
RX mute 3-86
state 3-90
VAD 3-87
installation directories, required privileges 2-2
installation program, downloading 2-3
installing, IPICS Dispatch Console 2-4
IPICS Connect
direct connect number 3-43, 3-70
IPICS Dispatch Console
color theme 3-95
emergency mode 3-181
exiting 1-6
features available by user type 1-8
high availability (HA) 1-10
installation
directories 2-2
guidelines 2-2
procedure 2-4
installation program 2-3
installation program, downloading 2-3
keep on top 3-104
license types 1-6
log files 2-8
logging in to 1-3
logging out of 1-6
Main window 3-2
menu bar 3-5
overview 1-1
Platinum user license 1-6
Region tab 3-8
Silver user license 1-6
starting 1-3
themes 3-94
uninstalling 2-6
version 3-7
Items Tabs area
description 3-132
hiding 3-132
showing 3-132
J
journal
definition 3-89
entry 3-89
in incident 3-90
K
Keep on Top check box 3-104
key assignments 3-99
L
language, setting 2-6
last call transmit 3-178
latch
channel 3-12
direct dial channel 3-21
incident 3-31
incident VTG 3-86
P25 channel 3-18
P25 Fixed Station 3-58
radio 3-24, 3-37, 3-40, 3-49, 3-75
resource 3-178
TETRA radio 3-66
Latch button
channel 3-12
direct dial channel 3-21
incident 3-31
P25 channel 3-18
P25 Fixed Station 3-58
radio 3-24, 3-37, 3-40, 3-49, 3-75
resource 3-178
TETRA radio 3-66
VTG 3-28
license
Platinum 1-6
Silver 1-6
light theme 3-95
listen only
incident VTG 3-87
VTG 3-80
log in, to IPICS Dispatch Console 1-3
log out, of IPICS Dispatch Console 1-6
M
Main window 3-2
Master Audio Controls area
hiding 3-169
location 3-169
showing 3-169
Master Volume slider 3-170
menu bar 3-5
microphone
type 2-13
minimal mode
description 3-6
exiting 3-6
monitor, P25 Fixed Station 3-61
monitor, radio 3-52
monitoring, radio 3-166
move
incident 3-32
resource 3-9, 3-10, 3-174, 3-175
mute
all 3-169
channel 3-13
direct dial channel 3-22
incident 3-32
P25 channel 3-19
radio 3-25
resource 3-178
VTG 3-29
Mute button
channel 3-13
direct dial channel 3-22
global 3-169
incident 3-32
P25 channel 3-19
radio 3-25
resource 3-178
VTG 3-29
N
name
incident 3-31
VTG 3-27
network interface card (NIC), selecting 3-98
network settings 3-98
network time protocol (NTP) server 1-2
Nextel radio, radio details tab 3-38
notification action, in VTG 3-79
Notify button 3-79
O
P
P25
call alert 3-156
radio check 3-158
radio detach 3-159
radio inhibit 3-161
radio uninhibit 3-167
radio unit monitor 3-166
short message 3-162
status query 3-164
P25 channel
audio replay 3-18
audio select 3-18
channel details tab 3-73
EndtoEnd P25 3-14
Gateway P25 3-14
icon 3-16
incidents participating in 3-19
latch 3-18
move 3-19
mute 3-19
name 3-16
patch 3-19
powered on 3-14
receive indicator 3-19
secure 3-16
status 3-78
talk group 3-14
transmit indicator 3-19
transmit mode 3-77
unit call 3-15
P25 Fixed Station
latch 3-58
monitor 3-61
PTT 3-61
receive indicator 3-58
releasing 3-58
repeater or talkaround (RTA) 3-60
reserving 3-58
scan 3-61
status 3-62
traffic 3-58
transmit indicator 3-58
P25 Fixed Station, radio details tab 3-56
P25 Supplementary Services area
hiding 3-155
location 3-155
showing 3-155
page, from IPICS Connect 3-45, 3-72
password expiration 2-10
patch
incident 3-32
in Dial Pad and Channel Patch area 3-154
P25 channel 3-19
radio 3-26
resources 3-171
select channel for 3-14
select direct dial channel for 3-22
select incident for 3-33
select P25 channel for 3-19
select radio for 3-26
select resource for 3-170, 3-176
select VTG for 3-30
VTG 3-29
Patch button 3-171
Platinum user license 1-6
Policies tab 3-138
policy
activating 3-139
alert message 3-186
Policy Execution Status tab
description 3-90
displaying 3-90
powered-off resource 3-9
powered-on
channel 3-11
direct dial channel 3-20
incident 3-30
P25 channel 3-14
radio 3-22
resource 3-9
VTG 3-26
powering off, resource 3-174
powering on, resource 3-174
primary Cisco IPICS server 1-10
PTT
button 3-171
channel 3-12
direct dial channel 3-21
incident 3-31
radio 3-24, 3-38, 3-41, 3-53, 3-68
resource 3-177
rP25 Fixed Station 3-61
select channel for 3-14
select direct dial channel for 3-22
select incident for 3-33
select P25 channel for 3-19
select radio for 3-26
select resource for 3-170, 3-176
select VTG for 3-30
VTG 3-28
PTT and Patch Controls area
hiding 3-170
showing 3-170
PTT button 3-171
push-to-talk
See PTT
R
radio
adding
to incident 3-111
to VTG 3-111
audio replay 3-25
audio select 3-25
icon 3-23
incidents participating in 3-25
latch 3-24, 3-37, 3-40, 3-49, 3-66, 3-75
monitoring 3-166
move 3-26
mute 3-25
name 3-23
P25 channel 3-19
patch 3-26
powered on 3-22
PTT 3-24
receive indicator 3-26
secure 3-23
serial control
monitor 3-52
power level 3-50
repeater or talkaround (RTA) 3-52
scan 3-53
transmit mode 3-51
TETRA
receive indicator 3-66
releasing 3-66
reserving 3-66
traffic 3-66
transmit indicator 3-66
tone control
encryption 3-38
power level 3-37
PTT 3-38
receive indicator 3-36
traffic 3-36
transmit indicator 3-36
traffic 3-26
transmit indicator 3-26
radio check, supplementary service 3-158
radio detach, supplementary service 3-159
Radio Details for EF Johnson Radios tab
description 3-47
displaying 3-47
Radio Details for Nextel Radios tab
description 3-38
displaying 3-38
Radio Details for P25 Fixed Stations tab
description 3-56
displaying 3-56
Radio Details for TETRA Radios tab
description 3-64
displaying 3-64
Radio Details for Tone Control Radios tab
description 3-35
displaying 3-35
Radio Details tab
displaying 3-26
radio inhibit, supplementary service 3-161
radio uninhibit, supplementary service 3-167
radio unit monitor, supplementary service 3-166
receive indicator
channel 3-14
direct dial channel 3-22
incident 3-33
P25 Fixed Station 3-58
resource 3-175
TETRA radio 3-66
VTG 3-30
Records per Page field 3-104
region 3-9
Regions list
collapsed region view 3-174
displaying 3-172
expanded region view 3-174
Region tab 3-8
Release button 3-40, 3-49, 3-58, 3-66
releasing, fixed station radio 3-58
releasing, serial control radio 3-40, 3-49
releasing, TETRA radio 3-66
removing
incident resource 3-89
VTG resource 3-83
repeater or talkaround (RTA), P25 Fixed Station 3-60
repeater or talkaround (RTA), radio 3-52
replay audio
See audio replay
Res button 3-144
Reserve button 3-40, 3-49, 3-58, 3-66
reserving, P25 Fixed Station 3-58
reserving, serial control radio 3-40, 3-49
reserving, TATRA radio 3-66
reserving, TETRA radio 3-66
resource
adding
to incident 3-105
to VTG 3-105
adding to incident 3-89
adding to VTG 3-83
audio select 3-178
channel 3-11
direct dial channel 3-20
icons 3-10
incident 3-30
in incident 3-87
in VTG 3-82
latch 3-178
mute 3-178
P25 channel 3-14
patching 3-171
power
off 3-9
on 3-9
powering off 3-174
powering on 3-174
power on 3-9
PTT 3-177
radio 3-22
receive indicator 3-175
removing from incident 3-89
removing from VTG 3-83
transmit indicator 3-179
VTG 3-26
role
All 1-8
Dispatcher 1-8
RX mute
incident VTG 3-86
VTG 3-80
S
secondary Cisco IPICS server 1-10
secure
channel 3-11
P25 channel 3-16
radio 3-23
select
channel, for PTT, patch, alert tone 3-14
direct dial channel, for PTT, patch, alert tone 3-22
incident, for PTT, patch, alert tone 3-33
P25 channel, for PTT, patch, alert tone 3-19
radio, for PTT, patch, alert tone 3-26
resource, for PTT, patch, alert tone 3-170, 3-176
VTG, for PTT, patch, alert tone 3-30
Select check box
channel 3-14
direct dial channel 3-22
incident 3-33
resource 3-176
VTG 3-30
Serial Radio Control Interface (SRCI)
emergency mode 3-184
Server Address field 3-105
Settings tab
audio connections options 3-95
description 3-92
dialer-channel audio options 3-102
displaying 3-92
key assignments options 3-99
miscellaneous options 3-104
network settings options 3-98
themes options 3-94
short message, supplementary service 3-162
showing
Dial Pad and Channel Patch area 3-146
Items Tabs area 3-132
Master Audio Controls area 3-169
P25 Supplementary Services area 3-155
PTT and Patch Controls area 3-170
System Information area 3-154
Show Rx Times check box 3-104
Silver user license 1-6
starting, IPICS Dispatch Console 1-3
state, of IPICS Dispatch Console 1-7, 3-7
status
of incident resource 3-88
of VTG resource 3-82
P25 channel 3-78
P25 Fixed Station 3-62
serial control radio 3-42, 3-54, 3-68
status query, supplementary service 3-164
supplementary services
call alert 3-156
P25 3-155
radio check 3-158
radio detach 3-159
radio inhibit 3-161
radio uninhibit 3-167
radio unit monitor 3-166
short message 3-162
status query 3-164
System Information area
hiding 3-154
location 3-154
showing 3-154
system message 3-185
System Message pop-up window 3-185
T
talk group
P25 channel 3-14
TETRA radio, radio details tab 3-64
themes
dark 3-95
light 3-95
options 3-94
time, on client PC 3-155
time stamp, for audio received 3-178
tone control radio
DTMF tones 3-171
Radio Details tab 3-35
traffic
channel 3-14
direct dial channel 3-22
incident 3-33
P25 channel 3-19
radio 3-26, 3-36, 3-40, 3-49, 3-58, 3-66, 3-75
VTG 3-30
Transfer button 3-144
transmit indicator
channel 3-14
direct dial channel 3-22
incident 3-33
P25 Fixed Station 3-58
resource 3-179
TETRA radio 3-66
VTG 3-30
transmit mode
P25 channel 3-77
radio 3-51
U
uninstalling, IPICS Dispatch Console 2-6
unit call 3-15
Unmute button
channel 3-13
direct dial channel 3-22
global 3-169
incident 3-32
P25 channel 3-19
radio 3-25
resource 3-178
VTG 3-29
Unpatch button 3-171
Upload Image pop-up window 3-122
uploading
image to Cisco IPICS server 3-122
video to Cisco IPICS server 3-124
Upload Video pop-up window 3-124
USB DSP headset, using with IPICS Dispatch Console 2-12
user
adding to incident 3-107
adding to VTG 3-107
user, features available to 1-8
V
VAD
in incident VTG 3-87
in VTG 3-81
video
adding to incident 3-115
in incident 3-87
type 3-115
uploading to Cisco IPICS server 3-124
viewing 3-87
VLC media player 1-2
Voice Activity Detection
See VAD
voice quality, guidelines 2-13
volume, audio 3-34, 3-129, 3-170
VTG 3-135
activating 3-80
adding
channel to 3-105
radio to 3-111
to incident 3-109
to VTG 3-109
user to 3-107
VTG to 3-109
audio replay 3-29
audio select 3-29
creating 3-135
deactivating 3-80
description 3-83
dial-out 3-80
icon 3-27
listen only 3-80
move 3-30
mute 3-29
name 3-27
notification 3-79
patch 3-29
powered on 3-26
PTT 3-28
receive indicator 3-30
resource
adding 3-83
filtering 3-83
removing 3-83
status 3-82
types 3-82
RX mute 3-80
state 3-83
title 3-83
traffic 3-30
transmit indicator 3-30
VAD 3-81
VTG Details tab
features 3-78
VTGs tab
access to 1-6
items on 3-133
W
WaveEngine.exe process 1-2
WAVE Engine process
description 2-7
status, determining 2-7
trusting 1-2
Wave Engine process
status 3-155
Windows time service 1-2
Y
YouTube video
source URL for 3-126
viewing 3-129
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