Cisco IPICS Dispatch Console User Guide, Release 4.6

A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - R - S - T - U - V - W - Y -

Index

A

account lockout 2-10

Activate Incident VTG button 3-86

Activate VTG button 3-80

activating

incident VTG 3-86

policy 3-139

VTG 3-80

Add a Channel pop-up window 3-105

Add a Radio pop-up window 3-111

Add a User pop-up window 3-107

Add a VTG pop-up window 3-109

Add Camera pop-up window 3-117

Add Contact window 3-150

Add Image pop-up window 3-113

adding

camera to Cisco IPICS 3-120

camera to incident 3-117

channel to incident 3-105

channel to VTG 3-105

image to incident 3-113

incident 3-137

incident resource 3-89

radio to incident 3-111

radio to VTG 3-111

resource to incident 3-105

resource to VTG 3-105

user to incident 3-107

user to VTG 3-107

video to incident 3-115

VTG 3-135

VTG resource 3-83

VTG to incident 3-109

VTG to VTG 3-109

Address Book window 3-147

accessing 3-6

Add Video pop-up window 3-115

Add VSOM Camera window 3-120

Admin Console 3-6

alert

configured tones for 3-171

from IPICS Connect 3-45, 3-72

message 3-186

alert icon 3-8

Alert pop-up window 3-186

alert tone

downloading 2-2

select channel for 3-14

select direct dial channel for 3-22

select incident for 3-33

select P25 channel for 3-19

select radio for 3-26

select resource for 3-170, 3-176

select VTG for 3-30

All Mute button 3-169

All role, IPICS Dispatch Console features available to 1-8

All Talk and Patch Controls area

location 3-170

audio

device for output 3-95

input devices 3-97

master controls 3-169

time received 3-178

volume 3-34, 3-129, 3-170

audio connections options 3-95

audio replay

beep tone 3-33

channel 3-13

controls 3-33

description 3-33

direct dial channel 3-21

hiding controls 3-13, 3-18, 3-21, 3-25, 3-29, 3-32, 3-34

incident 3-32

P25 channel 3-18

radio 3-25

save audio 3-34

showing controls 3-13, 3-18, 3-21, 3-25, 3-29, 3-32

VTG 3-29

audio select

channel 3-13, 3-22

incident 3-32

P25 channel 3-18

radio 3-25

resource 3-178

VTG 3-29

B

beep tone, in audio replay 3-33

C

call

ending 3-154

placing 3-154

call alert, supplementary service 3-156

Call button 3-144

camera

adding to Cisco IPICS 3-120

adding to incident 3-117

channel

adding

to incident 3-105

to VTG 3-105

audio replay 3-13

audio select 3-13, 3-22

icon 3-11

incidents participating in 3-13

latch 3-12

move 3-14

mute 3-13

name 3-11

patch 3-14, 3-179

powered on 3-11

PTT 3-12

receive indicator 3-14

secure 3-11

traffic 3-14

transmit indicator 3-14

Channel Details for P25 Channels tab

description 3-73

displaying 3-19, 3-73

Cisco IPICS

adding

camera to 3-120

Cisco IPICS role, IPICS Dispatch Console features available to 1-8

Cisco IPICS Server

accessing from IDC 3-6

Cisco IPICS server

downloading installation program from 2-3

IP address of 3-105

Cisco Security Agent (CSA) 1-2

Cisco Video Surveillance Operations Manager (VSOM) 3-120

client PC

audio devices on 3-97

description 1-2

guidelines 1-2

network interface card (NIC) 3-98

time on 3-155

connectivity, guidelines 2-9

contacts

favorite 3-147, 3-149

global 3-147, 3-150

private 3-147, 3-150

D

dark theme 3-95

Deactivate Incident VTG button 3-86

Deactivate VTG button 3-80

deactivating

incident VTG 3-86

VTG 3-80

Dial button, in VTG 3-80

dialer-channel audio 3-102

Dialer Patch Manager pop-up window 3-152

dial-out action, in VTG 3-80

Dial Pad and Channel Patch area

access to 1-9

displaying 3-139

hiding 3-146

showing 3-146

direct connect number, for IPICS Connect 3-43, 3-70

direct dial channel

audio replay 3-21

icon 3-20

latch 3-21

move 3-22

mute 3-22

name 3-20

patch 3-22

powered on 3-20

PTT 3-21

receive indicator 3-22

traffic 3-22

transmit indicator 3-22

Dispatcher role, IPICS Dispatch Console features available to 1-8

downloading

alert tone 2-2

IPICS Dispatch Console 2-3

DTMF button 3-171

E

Edit Contact window 3-151

EF Johnson radio, radio details tab 3-47

emergency mode

description 3-181

indications 3-182

IPICS Dispatch Console 3-181

P25 Fixed Station 3-59, 3-60

responding to

from Cisco IPICS Dispatch Console 3-184

from SRCI 3-184

serial control radio 3-50, 3-76

encryption, for radio 3-38

EndtoEnd P25 3-14

Event Log window

description 3-179

displaying 3-179

F

favorite contacts 3-147, 3-149

features, available to user 1-8

filtering

incident resource 3-89

VTG resource 3-83

G

Gateway P25 3-14

global contacts 3-147, 3-150

group alias, for IPICS Connect 3-43, 3-70

H

headset

audible hum 2-14

audio settings for 2-14

connecting to client PC 2-14

type 2-13

USB DSP 2-12

hiding

Dial Pad and Channel Patch area 3-146

Items Tabs area 3-132

Master Audio Controls area 3-169

P25 Supplementary Services area 3-155

PTT and Patch Controls area 3-170

System Information area 3-154

high availability (HA)

description 1-10

operation 1-10

Hld button 3-144

hot keys, assigning 3-99

I

icon

channel 3-11

direct dial channel 3-20

incident 3-31

P25 channel 3-16

radio 3-23

VTG 3-27

IDC

See IPICS Dispatch Console

IDC.exe process 1-2

image

adding to incident 3-113

in incident 3-87

uploading to Cisco IPICS server 3-122

viewing 3-87

incident

active 1-9

adding

camera to 3-117

image to 3-113

radio to 3-111

user to 3-107

video to 3-115

adding channel to 3-105

adding VTG to 3-109

audio replay 3-32

audio select 3-32

creating 3-137

description 1-9, 3-90

icon 3-31

inactive 1-9

journal 3-89

latch 3-31

move 3-32

mute 3-32

name 3-31

overview 1-9

patch 3-32

powered on 3-30

PTT 3-31

receive indicator 3-33

resource

adding 3-89

filtering 3-89

removing 3-89

status 3-88

types 3-87

title 3-90

traffic 3-33

transmit indicator 3-33

Incident Details tab

displaying 3-32, 3-84, 3-137

Incidents tab

access to 1-6

items on 3-135

incident VTG

activating 3-86

deactivating 3-86

description 1-9, 3-84

latch 3-86

listen only 3-87

RX mute 3-86

state 3-90

VAD 3-87

installation directories, required privileges 2-2

installation program, downloading 2-3

installing, IPICS Dispatch Console 2-4

IPICS Connect

alert 3-45, 3-72

direct connect number 3-43, 3-70

group alias 3-43, 3-70

page 3-45, 3-72

IPICS Dispatch Console

color theme 3-95

emergency mode 3-181

exiting 1-6

features available by user type 1-8

high availability (HA) 1-10

installation

directories 2-2

guidelines 2-2

procedure 2-4

installation program 2-3

installation program, downloading 2-3

keep on top 3-104

license types 1-6

log files 2-8

logging in to 1-3

logging out of 1-6

Main window 3-2

menu bar 3-5

off-line mode 1-7, 3-7

on-line mode 1-7, 3-7

operating mode 1-7, 3-7

overview 1-1

Platinum user license 1-6

Region tab 3-8

Silver user license 1-6

starting 1-3

themes 3-94

uninstalling 2-6

version 3-7

Items Tabs area

description 3-132

hiding 3-132

showing 3-132

J

journal

adding to incident 3-85, 3-89

definition 3-89

entry 3-89

in incident 3-90

K

Keep on Top check box 3-104

key assignments 3-99

L

language, setting 2-6

last call transmit 3-178

latch

channel 3-12

direct dial channel 3-21

incident 3-31

incident VTG 3-86

P25 channel 3-18

P25 Fixed Station 3-58

radio 3-24, 3-37, 3-40, 3-49, 3-75

resource 3-178

TETRA radio 3-66

VTG 3-28, 3-80

Latch button

channel 3-12

direct dial channel 3-21

incident 3-31

P25 channel 3-18

P25 Fixed Station 3-58

radio 3-24, 3-37, 3-40, 3-49, 3-75

resource 3-178

TETRA radio 3-66

VTG 3-28

license

Platinum 1-6

Silver 1-6

light theme 3-95

listen only

incident VTG 3-87

VTG 3-80

log in, to IPICS Dispatch Console 1-3

log out, of IPICS Dispatch Console 1-6

M

Main window 3-2

Master Audio Controls area

hiding 3-169

location 3-169

showing 3-169

Master Volume slider 3-170

menu bar 3-5

microphone

type 2-13

minimal mode

description 3-6

exiting 3-6

monitor, P25 Fixed Station 3-61

monitor, radio 3-52

monitoring, radio 3-166

move

incident 3-32

resource 3-9, 3-10, 3-174, 3-175

mute

all 3-169

channel 3-13

direct dial channel 3-22

incident 3-32

P25 channel 3-19

radio 3-25

resource 3-178

VTG 3-29

Mute button

channel 3-13

direct dial channel 3-22

global 3-169

incident 3-32

P25 channel 3-19

radio 3-25

resource 3-178

VTG 3-29

N

name

incident 3-31

VTG 3-27

network interface card (NIC), selecting 3-98

network settings 3-98

network time protocol (NTP) server 1-2

Nextel radio, radio details tab 3-38

notification action, in VTG 3-79

Notify button 3-79

O

off-line mode 1-7, 3-7

on-line mode 1-7, 3-7

P

P25

call alert 3-156

radio check 3-158

radio detach 3-159

radio inhibit 3-161

radio uninhibit 3-167

radio unit monitor 3-166

short message 3-162

status query 3-164

P25 channel

audio replay 3-18

audio select 3-18

channel details tab 3-73

EndtoEnd P25 3-14

Gateway P25 3-14

icon 3-16

incidents participating in 3-19

latch 3-18

move 3-19

mute 3-19

name 3-16

patch 3-19

powered on 3-14

PTT 3-17, 3-77

receive indicator 3-19

secure 3-16

status 3-78

talk group 3-14

transmit indicator 3-19

transmit mode 3-77

unit call 3-15

P25 Fixed Station

emergency mode 3-59, 3-60

latch 3-58

monitor 3-61

PTT 3-61

receive indicator 3-58

releasing 3-58

repeater or talkaround (RTA) 3-60

reserving 3-58

scan 3-61

status 3-62

traffic 3-58

transmit indicator 3-58

transmit mode 3-59, 3-67

P25 Fixed Station, radio details tab 3-56

P25 Supplementary Services area

hiding 3-155

location 3-155

showing 3-155

page, from IPICS Connect 3-45, 3-72

password expiration 2-10

patch

incident 3-32

in Dial Pad and Channel Patch area 3-154

P25 channel 3-19

radio 3-26

resources 3-171

select channel for 3-14

select direct dial channel for 3-22

select incident for 3-33

select P25 channel for 3-19

select radio for 3-26

select resource for 3-170, 3-176

select VTG for 3-30

VTG 3-29

Patch button 3-171

Platinum user license 1-6

Policies tab 3-138

policy

activating 3-139

alert message 3-186

Policy Execution Status tab

description 3-90

displaying 3-90

powered-off resource 3-9

powered-on

channel 3-11

direct dial channel 3-20

incident 3-30

P25 channel 3-14

radio 3-22

resource 3-9

VTG 3-26

powering off, resource 3-174

powering on, resource 3-174

power level, radio 3-37, 3-50

primary Cisco IPICS server 1-10

private contacts 3-147, 3-150

PTT

button 3-171

channel 3-12

direct dial channel 3-21

incident 3-31

P25 channel 3-17, 3-77

radio 3-24, 3-38, 3-41, 3-53, 3-68

resource 3-177

rP25 Fixed Station 3-61

select channel for 3-14

select direct dial channel for 3-22

select incident for 3-33

select P25 channel for 3-19

select radio for 3-26

select resource for 3-170, 3-176

select VTG for 3-30

VTG 3-28

PTT and Patch Controls area

hiding 3-170

showing 3-170

PTT button 3-171

push-to-talk

See PTT

R

radio

adding

to incident 3-111

to VTG 3-111

audio replay 3-25

audio select 3-25

icon 3-23

incidents participating in 3-25

latch 3-24, 3-37, 3-40, 3-49, 3-66, 3-75

monitoring 3-166

move 3-26

mute 3-25

name 3-23

P25 channel 3-19

patch 3-26

powered on 3-22

PTT 3-24

receive indicator 3-26

secure 3-23

serial control

emergency mode 3-50, 3-76

monitor 3-52

power level 3-50

PTT 3-41, 3-53, 3-68

receive indicator 3-40, 3-49

releasing 3-40, 3-49

repeater or talkaround (RTA) 3-52

reserving 3-40, 3-49

scan 3-53

status 3-42, 3-54, 3-68

traffic 3-40, 3-49, 3-75

transmit indicator 3-40, 3-49

transmit mode 3-51

TETRA

receive indicator 3-66

releasing 3-66

reserving 3-66

traffic 3-66

transmit indicator 3-66

tone control

encryption 3-38

power level 3-37

PTT 3-38

receive indicator 3-36

traffic 3-36

transmit indicator 3-36

traffic 3-26

transmit indicator 3-26

radio check, supplementary service 3-158

radio detach, supplementary service 3-159

Radio Details for EF Johnson Radios tab

description 3-47

displaying 3-47

Radio Details for Nextel Radios tab

description 3-38

displaying 3-38

Radio Details for P25 Fixed Stations tab

description 3-56

displaying 3-56

Radio Details for TETRA Radios tab

description 3-64

displaying 3-64

Radio Details for Tone Control Radios tab

description 3-35

displaying 3-35

Radio Details tab

displaying 3-26

radio inhibit, supplementary service 3-161

radio uninhibit, supplementary service 3-167

radio unit monitor, supplementary service 3-166

receive indicator

channel 3-14

direct dial channel 3-22

incident 3-33

P25 channel 3-19, 3-75

P25 Fixed Station 3-58

radio 3-26, 3-36, 3-40, 3-49

resource 3-175

TETRA radio 3-66

VTG 3-30

Records per Page field 3-104

region 3-9

Regions list

collapsed region view 3-174

displaying 3-172

expanded region view 3-174

hiding 3-172, 3-174

moving resources 3-174, 3-175

showing 3-172, 3-174

Region tab 3-8

Release button 3-40, 3-49, 3-58, 3-66

releasing, fixed station radio 3-58

releasing, serial control radio 3-40, 3-49

releasing, TETRA radio 3-66

removing

incident resource 3-89

VTG resource 3-83

repeater or talkaround (RTA), P25 Fixed Station 3-60

repeater or talkaround (RTA), radio 3-52

replay audio

See audio replay

Res button 3-144

Reserve button 3-40, 3-49, 3-58, 3-66

reserving, P25 Fixed Station 3-58

reserving, serial control radio 3-40, 3-49

reserving, TATRA radio 3-66

reserving, TETRA radio 3-66

resource

adding

to incident 3-105

to VTG 3-105

adding to incident 3-89

adding to VTG 3-83

audio select 3-178

channel 3-11

direct dial channel 3-20

icons 3-10

incident 3-30

in incident 3-87

in VTG 3-82

latch 3-178

move 3-10, 3-174, 3-175

mute 3-178

P25 channel 3-14

patching 3-171

power

off 3-9

on 3-9

powering off 3-174

powering on 3-174

power on 3-9

PTT 3-177

radio 3-22

receive indicator 3-175

removing from incident 3-89

removing from VTG 3-83

transmit indicator 3-179

VTG 3-26

role

All 1-8

Dispatcher 1-8

RX mute

incident VTG 3-86

VTG 3-80

S

scan 3-53, 3-61

secondary Cisco IPICS server 1-10

secure

channel 3-11

P25 channel 3-16

radio 3-23

select

channel, for PTT, patch, alert tone 3-14

direct dial channel, for PTT, patch, alert tone 3-22

incident, for PTT, patch, alert tone 3-33

P25 channel, for PTT, patch, alert tone 3-19

radio, for PTT, patch, alert tone 3-26

resource, for PTT, patch, alert tone 3-170, 3-176

VTG, for PTT, patch, alert tone 3-30

Select check box

channel 3-14

direct dial channel 3-22

incident 3-33

radio 3-19, 3-26

resource 3-176

VTG 3-30

Serial Radio Control Interface (SRCI)

accessing 3-38, 3-47, 3-64

emergency mode 3-184

Server Address field 3-105

Settings tab

audio connections options 3-95

description 3-92

dialer-channel audio options 3-102

displaying 3-92

key assignments options 3-99

miscellaneous options 3-104

network settings options 3-98

themes options 3-94

short message, supplementary service 3-162

showing

Dial Pad and Channel Patch area 3-146

Items Tabs area 3-132

Master Audio Controls area 3-169

P25 Supplementary Services area 3-155

PTT and Patch Controls area 3-170

Regions list 3-172, 3-174

System Information area 3-154

Show Rx Times check box 3-104

Silver user license 1-6

starting, IPICS Dispatch Console 1-3

state, of IPICS Dispatch Console 1-7, 3-7

status

of incident resource 3-88

of VTG resource 3-82

P25 channel 3-78

P25 Fixed Station 3-62

serial control radio 3-42, 3-54, 3-68

status query, supplementary service 3-164

supplementary services

call alert 3-156

P25 3-155

radio check 3-158

radio detach 3-159

radio inhibit 3-161

radio uninhibit 3-167

radio unit monitor 3-166

short message 3-162

status query 3-164

System Information area

hiding 3-154

location 3-154

showing 3-154

system message 3-185

System Message pop-up window 3-185

T

talk group

P25 channel 3-14

TETRA radio, radio details tab 3-64

themes

dark 3-95

light 3-95

options 3-94

time, on client PC 3-155

time stamp, for audio received 3-178

tone control radio

DTMF tones 3-171

Radio Details tab 3-35

traffic

channel 3-14

direct dial channel 3-22

incident 3-33

P25 channel 3-19

radio 3-26, 3-36, 3-40, 3-49, 3-58, 3-66, 3-75

VTG 3-30

Transfer button 3-144

transmit indicator

channel 3-14

direct dial channel 3-22

incident 3-33

P25 channel 3-19, 3-75

P25 Fixed Station 3-58

radio 3-26, 3-36, 3-40, 3-49

resource 3-179

TETRA radio 3-66

VTG 3-30

transmit mode

P25 channel 3-77

P25 Fixed Station 3-59, 3-67

radio 3-51

U

uninstalling, IPICS Dispatch Console 2-6

unit call 3-15

Unmute button

channel 3-13

direct dial channel 3-22

global 3-169

incident 3-32

P25 channel 3-19

radio 3-25

resource 3-178

VTG 3-29

Unpatch button 3-171

Upload Image pop-up window 3-122

uploading

image to Cisco IPICS server 3-122

video to Cisco IPICS server 3-124

Upload Video pop-up window 3-124

USB DSP headset, using with IPICS Dispatch Console 2-12

user

adding to incident 3-107

adding to VTG 3-107

user, features available to 1-8

V

VAD

in incident VTG 3-87

in VTG 3-81

video

adding to incident 3-115

in incident 3-87

type 3-115

uploading to Cisco IPICS server 3-124

viewing 3-87

YouTube 3-126, 3-129

VLC media player 1-2

Voice Activity Detection

See VAD

voice quality, guidelines 2-13

volume, audio 3-34, 3-129, 3-170

VTG 3-135

activating 3-80

adding

channel to 3-105

radio to 3-111

to incident 3-109

to VTG 3-109

user to 3-107

VTG to 3-109

audio replay 3-29

audio select 3-29

creating 3-135

deactivating 3-80

description 3-83

dial-out 3-80

icon 3-27

latch 3-28, 3-80

listen only 3-80

move 3-30

mute 3-29

name 3-27

notification 3-79

patch 3-29

powered on 3-26

PTT 3-28

receive indicator 3-30

resource

adding 3-83

filtering 3-83

removing 3-83

status 3-82

types 3-82

RX mute 3-80

state 3-83

title 3-83

traffic 3-30

transmit indicator 3-30

VAD 3-81

VTG Details tab

displaying 3-29, 3-78, 3-135

features 3-78

VTGs tab

access to 1-6

items on 3-133

W

WaveEngine.exe process 1-2

WAVE Engine process

description 2-7

status, determining 2-7

trusting 1-2

Wave Engine process

status 3-155

Windows time service 1-2

Y

YouTube video

source URL for 3-126

viewing 3-129