Troubleshooting
Symptom or Scenario |
Workaround or Recommendation |
---|---|
File Witness Share is not configured. |
Create a File Witness Share and configure it as a Witness Share in Failover Cluster Manager (FCM). It is recommended not use the Witness Share created for anything else. |
Waiting for Storage Controller VM (SCVM) times out. |
|
HX Installer fails to join computers to the domain due to incorrect Active Directory credentials to HX Installer. |
Restart HX Installer in the "Deploying HX Data Platform Installer and Cluster Configuration" phase in installation, and provide correct credentials. |
Unreliable per node statistics displayed for a node in the duration when any of controller VMs are down in the cluster. |
Use Windows side counters in the time when any of the controller VMs are down. |
The FQDN address for HX Connect may be inaccessible after successful cluster installation. |
The default Internet Explorer security setting on Windows 2008 prevents HX Connect accessibility with the FQDN name. As a workaround, try one of the following:
|
For compute-only nodes, performance charts are unavailable in the HX Connect Dashboard page. |
This is a l nly nodes. |
Windows installation failed with the following error: Could not detect system partition. In addition, setupact.log shows that the setup could not detect any available disk as a valid boot device. |
|
Migration failed due to incompatible processors. |
A cluster may not have a combination of different CPU types. |