You can generate and
view usage scorecards that show the usage metrics of the Cisco Cloud Connected
Audio and Cisco WebEx conference services. You can view the metrics up to a
maximum of the previous 12 months of usage. Or, you can filter them to display a shorter
duration of days, a specific WebEx site, and one or more session types. You can
also export the data to a .CSV file based on the filter that is set.
Reports can be
generated for each of the following options:
Usage by Minutes
Meeting Types and
You can filter data by
duration, site URLs, and session types. After selecting the filters, click
Filter to refresh the metrics based on the select filter settings.
For example, if the duration filter is set to
Days, the key performance indicators (KPIs) compare the
respective metrics for the last 45 days compared to the previous 45 days.
Indicators and Graphic Metrics
KPIs are a set of
comparisons of CCA usage metrics. They are based on the time period set by the duration
filter and the previous time period of the same number of days.
A KPI of --
indicates that there is insufficient data or that the KPI is not applicable for
the selected filters.
Each KPI is a
measure of percentage growth or decline in the respective metric.
To view a KPI in
graph format, select the KPI name. To view a graph group, expand a report
panel such as
graph, you can select each legend item to use as a subfilter.
elements in the graph to reveal the data point values.
magnifier icon to display the enlarged graph as a shadowbox over the web page.
You can then export each graph individually as a PDF or PNG by selecting the
export button at the top right corner of the graph.