Contents
First Published: August 22, 2016
New and Changed Information
The following table provides an overview of the significant changes to this guide up to this current release. The table does not provide an exhaustive list of all changes made to the guide or of the new features up to this release.
About a Switch RMA with the Cisco Nexus Fabric Manager
Return Merchandise Authorization (RMA) is the process by which a defective piece of equipment is returned to Cisco and a replacement is sent to the user. This document describes the steps necessary to integrate the replacement switch into the Cisco Nexus Fabric Manager fabric.
New Switch Preparation
The new switch must be initially configured with the same username, password, and management IP address as the switch it is replacing. This basic configuration can be completed through the new switch initial configuration dialog on the console of the switch within Cisco NX-OS. The NFM requires the new switch to have the same management IP address as the switch it is replacing. This is the mechanism by which the NFM determines that a switch RMA action might be in progress. The NFM generates a fault with remedial action options one of which is the RMA process.
Note
Auto Fabric Provisioning (AFP) cannot be used to initialize the new switch for RMA purposes.
Performing a Switch RMA with the Cisco Nexus Fabric Manager
When the NFM discovers the new switch to be used in the RMA process, an error message is displayed in the Switch summary pane. The message states that a switch has been discovered with a different serial number than the serial number of a failed switch, however having the same management IP address.
The error message that begins the RMA process, is the following:
The current serial number serial-number-1 for the switch is different from the stored serial number serial-number-2.Before You BeginProcedureThe following are the prerequisites for a switch Return Merchandise Authorization (RMA):
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