Cisco DNA Center Upgrade Guide

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Book Title

Cisco DNA Center Upgrade Guide

Chapter Title

Upgrade to Cisco DNA Center 2.1.2.8

Results

Updated:
December 21, 2022

Chapter: Upgrade to Cisco DNA Center 2.1.2.8

Upgrade to Cisco DNA Center 2.1.2.8

To complete any of the upgrade procedures described in this chapter, you'll need to know the latest version of the System package for the relevant Cisco DNA Center release. To determine the latest version, do the following:

  1. From the release notes landing page, open the release notes for the appropriate Cisco DNA Center release.

  2. Refer to the "Updated Packages and Versions in Cisco DNA Center release" table and note the System package version that's listed for the release.


Important

Before you complete any of the following upgrade procedures, see Cisco ISE Is Required with Cisco DNA Center 1.3.1.0 and Later for a description of the Cisco ISE requirements that must be in place before you upgrade.

Upgrade from Release 2.1.2.x to Release 2.1.2.8

By completing this procedure, you can upgrade directly to Cisco DNA Center 2.1.2.8 from the following releases:

  • 2.1.2.0

  • 2.1.2.3

  • 2.1.2.4

  • 2.1.2.5

  • 2.1.2.6

  • 2.1.2.7

After you upgrade to 2.1.2.8, you cannot switch back to an earlier release.

Procedure

Step 1

Click the menu icon () and choose System > Software Updates.

Step 2

A system update appears on the Software Updates page. Click Update.

Step 3

After the system update is complete, at the top of the Application Updates field, click Download All.

The packages begin downloading.
Step 4

After the packages are downloaded, at the top of the Application Updates field, click Update All.

The packages begin updating.
Step 5

Ensure that each application has been updated by reviewing its version in the Installed Apps page.

Upgrade from Release 2.1.1.0 or 2.1.1.3 to Release 2.1.2.8

By completing this procedure, you can upgrade directly to Cisco DNA Center 2.1.2.8 from 2.1.1.0 or 2.1.1.3.

After you upgrade to 2.1.2.8, you cannot switch back to an earlier release.

Procedure

Step 1

Depending on which Cisco DNA Center release you currently have installed, do one of the following:

Cisco DNA Center 2.1.1.3

Download and update the latest hot fix for the Cisco DNA Center UI package: platform-ui:1.5.0.555.

Cisco DNA Center 2.1.1.0

  1. SSH to the Cisco DNA Center cluster IP address.

  2. Enter the following commands:

    • maglev catalog package pull platform-ui:1.5.0.555

    • maglev package upgrade platform-ui:1.5.0.555

Important 

Ensure that you complete Step 1. Otherwise, the upgrade banner appears as a black band and its text is not readable.
Step 2

Click the menu icon () and choose System > Software Updates.

A Cisco DNA Center 2.1.2.8 is Here! banner appears at the top of the page with a Switch Now button. Switch Now lets you see the system and application packages that are available to update.

Step 3

Click Switch Now.

Step 4

At the prompt, click OK to proceed with the upgrade.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

Step 5

A system update appears on the Software Updates page. Click Update.

Step 6

After the system update is complete, at the top of the Application Updates field, click Download All.

The packages begin downloading.
Step 7

After the packages are downloaded, at the top of the Application Updates field, click Update All.

The packages begin updating.
Step 8

Ensure that each application has been updated by reviewing its version in the Installed Apps page.

Upgrade from Release 1.3.3.x to Release 2.1.2.8

By completing the following procedure, you can upgrade directly to Cisco DNA Center 2.1.2.8 from the following releases:

  • 1.3.3.0

  • 1.3.3.1

  • 1.3.3.3

  • 1.3.3.4

  • 1.3.3.5

  • 1.3.3.6

  • 1.3.3.7

  • 1.3.3.8

  • 1.3.3.9

After you upgrade to 2.1.2.8, you cannot switch back to an earlier release.

Procedure

Step 1

From the Cisco DNA Center home page, choose > System Settings > Software Updates.

A Cisco DNA Center 2.1.2.8 is Here! banner appears at the top of the page with a Switch Now button. Switch Now lets you see the system and application packages that are available to update.

Step 2

Click Switch Now.

Step 3

At the prompt, click OK to proceed with the upgrade.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

Step 4

A system update appears on the Software Updates page. Click Update.

Step 5

After the system update is complete, at the top of the Application Updates field, click Download All.

The packages begin downloading.
Step 6

After the packages are downloaded, at the top of the Application Updates field, click Update All.

The packages begin updating.
Step 7

Ensure that each application has been updated by reviewing its version in the Installed Apps page.

Upgrade from Release 1.3.1.x to Release 2.1.2.8

You cannot upgrade directly from the following Cisco DNA Center releases to 2.1.2.8:

  • 1.3.1.0

  • 1.3.1.1

  • 1.3.1.2

  • 1.3.1.3

  • 1.3.1.4

  • 1.3.1.5

  • 1.3.1.6

  • 1.3.1.7

You must first upgrade to 1.3.3.9. From there, you can upgrade directly to 2.1.2.8.

After you upgrade to 2.1.2.8, you cannot switch back to an earlier release.

Procedure

Step 1

From the Cisco DNA Center home page, choose > System Settings > Software Updates.

A Cisco DNA Center 1.3.3.9 is Here! banner appears at the top of the page with a Switch Now button. Switch Now lets you see the system and application packages that are available to update.

Step 2

Click Switch Now.

Step 3

At the prompt, click OK to proceed with the upgrade.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

Step 4

A system update appears on the Software Updates page. Click Update.

Step 5

After the system update is complete, at the top of the Application Updates field, click Download All.

The packages begin downloading.
Step 6

After the packages are downloaded, at the top of the Application Updates field, click Update All.

The packages begin updating.
Step 7

Ensure that each application has been updated by reviewing its version in the Installed Apps page.

Step 8

After the upgrade to 1.3.3.9 is complete, see Upgrade from Release 1.3.3.x to Release 2.1.2.8.

Upgrade from Release 1.3.0.x to Release 2.1.2.8

You cannot upgrade directly to Cisco DNA Center 2.1.2.8 from the following releases:

  • 1.3.0

  • 1.3.0.2

  • 1.3.0.3

  • 1.3.0.4

  • 1.3.0.5

  • 1.3.0.6

  • 1.3.0.7

You must first upgrade to 1.3.3.9. From there, you can upgrade directly to 2.1.2.8.

After you upgrade to 2.1.2.8, you cannot switch back to an earlier release.

Procedure

Step 1

From the Cisco DNA Center home page, choose > System Settings > Software Updates.

A Cisco DNA Center 1.3.1.7 is Here! banner appears at the top of the page with a Switch Now button. Switch Now lets you see the system and application packages that are available to update.

Step 2

Click Switch Now in the banner.

Step 3

At the prompt, click OK to proceed, but do not download, update, and install the 1.3.1.7 system and application packages.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

Step 4

Click Switch Now in the Cisco DNA Center 1.3.3.9 is Here! banner that appears.

Step 5

At the prompt, click OK to proceed with the upgrade.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

Step 6

A system update appears on the Software Updates page. Click Update.

Step 7

After the system update is complete, at the top of the Application Updates field, click Download All.

The packages begin downloading.
Step 8

After the packages are downloaded, at the top of the Application Updates field, click Update All.

The packages begin updating.
Step 9

Ensure that each application has been updated by reviewing its version in the Installed Apps page.

Step 10

After the upgrade to 1.3.3.9 is complete, see Upgrade from Release 1.3.3.x to Release 2.1.2.8.

Upgrade from Release 1.2.12.x to Release 2.1.2.8

You cannot upgrade directly from Cisco DNA Center 1.2.12.x to 2.1.2.8. You must first upgrade to 1.3.1.x and then to 1.3.3.x. From there, you can upgrade directly to 2.1.2.8.

After you upgrade to 2.1.2.8, you cannot switch back to an earlier release.

Procedure

Step 1

From the Cisco DNA Center home page, choose > System Settings > Software Updates.

A Cisco DNA Center 1.3.0.7 is Here! banner appears at the top of the page with a Switch Now button. Switch Now lets you see the system and application packages that are available to update.

Step 2

Click Switch Now in the banner.

Step 3

At the prompt, click OK to proceed, but do not download, update, and install the 1.3.0.7 system and application packages.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

Step 4

Click Switch Now in the Cisco DNA Center 1.3.1.7 is Here! banner that appears.

Step 5

At the prompt, click OK to proceed with the upgrade.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

Step 6

A system update appears on the Software Updates page. Click Update.

Step 7

After the system update is complete, at the top of the Application Updates field, click Download All.

The packages begin downloading.
Step 8

After the packages are downloaded, at the top of the Application Updates field, click Update All.

The packages begin updating.
Step 9

Ensure that each application has been updated by reviewing its version in the Installed Apps page.

Step 10

After the upgrade to 1.3.1.7 is complete, see Upgrade from Release 1.3.1.x to Release 2.1.2.8.

Upgrade from Release 1.2.10.x to Release 2.1.2.8

You cannot upgrade directly from Cisco DNA Center 1.2.10.x to 2.1.2.8. You must first upgrade to 1.2.12.x, then to 1.3.1.x, and then to 1.3.3.x. From there, you can upgrade directly to 2.1.2.8.

After you upgrade to 2.1.2.8, you cannot switch back to an earlier release.

Procedure

Step 1

From the Cisco DNA Center home page, choose > System Settings > Software Updates.

Step 2

Download, update, and install the packages that appear at the top of the page.

A Cisco DNA Center 1.2.12 is Here! banner appears at the top of the page with a Switch Now button. Switch Now lets you see the system and application packages that are available to update.

Step 3

Click Switch Now in the banner.

Step 4

At the prompt, click OK to proceed with the upgrade.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

Step 5

A system update appears on the Software Updates page. Click Update.

Step 6

After the system update is complete, at the top of the Application Updates field, click Download All.

The packages begin downloading.
Step 7

After the packages are downloaded, at the top of the Application Updates field, click Update All.

The packages begin updating.

Important 

Don't update individual applications unless the Cisco TAC instructs you to do so.
Step 8

Ensure that each application has been updated by reviewing its version in the Installed Apps page.

Step 9

After the upgrade to 1.2.12.x is complete, see Upgrade from Release 1.2.12.x to Release 2.1.2.8.

Upgrade from Release 1.2.8 to Release 2.1.2.8

You cannot upgrade directly from Cisco DNA Center 1.2.8 to 2.1.2.8. You must first upgrade to 1.2.10.x, then to 1.2.12.x, then to 1.3.1.x, and then to 1.3.3.x. From there, you can upgrade directly to 2.1.2.8.

After you upgrade to 2.1.2.8, you cannot switch back to an earlier release.

Procedure

Step 1

From the Cisco DNA Center home page, choose > System Settings > Software Updates.

A Cisco DNA Center 1.2.10 is Here! banner appears at the top of the page with a Switch Now button. Switch Now lets you see the system and application packages that are available to update.

Step 2

Click Switch Now in the banner.

Step 3

At the prompt, click OK to proceed with the upgrade.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

At this point in the procedure, do not click Switch Now in the Cisco DNA Center 1.2.12 is Here! banner that appears at the top of the page.

Step 4

A system update appears on the Software Updates page. Click Update.

Step 5

After the system update is complete, at the top of the Application Updates field, click Download All.

The packages begin downloading.
Step 6

After the packages are downloaded, at the top of the Application Updates field, click Update All.

The packages begin updating.

Don't update individual applications unless the Cisco TAC instructs you to do so.

Step 7

After the upgrade to 1.2.10.x is complete, see Upgrade from Release 1.2.10.x to Release 2.1.2.8.

Upgrade from Release 1.2.6 to Release 2.1.2.8

You cannot upgrade directly from Cisco DNA Center 1.2.6 to 2.1.2.8. You must first upgrade to 1.2.8, to 1.2.10.x, then to 1.2.12.x, then to 1.3.1.x, and then to 1.3.3.x. From there, you can upgrade directly to 2.1.2.8.

After you upgrade to 2.1.2.8, you cannot switch back to an earlier release.

Procedure

Step 1

Do one of the following:

  • If you installed Cisco DNA Center 1.2.6 as a fresh installation, you must apply a system update patch (1.1.0.659.1) before you can upgrade to 1.2.8. From the Cisco DNA Center home page, choose > System Settings > Software Updates.

    After you apply the system update patch, a Cisco DNA Center 1.2.8 is Here! banner appears at the top of the page with a Switch Now button. Switch Now lets you see the system and application packages that are available to update. Click Switch Now and OK.

  • If you upgraded to 1.2.6 (system update 1.1.0.659.1) from a previous Cisco DNA Center release, you see a Cisco DNA Center 1.2.8 is Here! banner. Click Switch Now and OK.

Step 2

At the prompt, click OK to proceed with the upgrade.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

At this point in the procedure, do not click Switch Now in the Cisco DNA Center 1.2.10 is Here! banner that appears at the top of the page.

Step 3

A system update appears on the Software Updates page. Click Update.

Step 4

After the system update is complete, at the top of the Application Updates field, click Download All.

The packages begin downloading.
Step 5

After the packages are downloaded, at the top of the Application Updates field, click Update All.

The packages begin updating.

Don't update individual applications unless the Cisco TAC instructs you to do so.

Step 6

Ensure that each application has been updated by reviewing its version in the Installed Apps page.

Step 7

After the upgrade to 1.2.8 is complete, see Upgrade from Release 1.2.8 to Release 2.1.2.8.

Upgrade from Release 1.2.5 to Release 2.1.2.8

You cannot upgrade directly from Cisco DNA Center 1.2.5 to 2.1.2.8. You must first upgrade to 1.2.6, then to 1.2.8, then to 1.2.10.x, then to 1.2.12.x, then to 1.3.1.x, and then to 1.3.3.x. From there, you can upgrade directly to 2.1.2.8.

After you upgrade to 2.1.2.8, you cannot switch back to an earlier release.

Procedure

Step 1

From the Cisco DNA Center home page, choose > System Settings > Software Updates.

A Cisco DNA Center 1.2.6 is Here! banner appears at the top of the page with a Switch Now button. Switch Now lets you see the system and application packages that are available to update.

Step 2

Click Switch Now in the banner.

Step 3

At the prompt, click OK to proceed with the upgrade.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

At this point in the procedure, do not click Switch Now in the Cisco DNA Center 1.2.8 is Here! banner that appears at the top of the page.

Step 4

A system update appears on the Software Updates page. Click Update.

Step 5

After the system update is complete, at the top of the Application Updates field, click Download All.

The packages begin downloading.
Step 6

After the packages are downloaded, at the top of the Application Updates field, click Update All.

The packages begin updating.

Don't update individual applications unless the Cisco TAC instructs you to do so.

Step 7

Ensure that each application has been updated by reviewing its version in the Installed Apps page.

Step 8

After the upgrade to 1.2.8 is complete, see Upgrade from Release 1.2.8 to Release 2.1.2.8.

Upgrade from Release 1.2 – 1.2.4 to Release 2.1.2.8

You cannot upgrade directly from Cisco DNA Center 1.2 – 1.2.4 to 2.1.2.8. You must first upgrade to 1.2.6, then to 1.2.8, then to 1.2.10.x, then to 1.2.12.x, then to 1.3.1.x, and then to 1.3.3.x. From there, you can upgrade directly to 2.1.2.8.

After you upgrade to 2.1.2.8, you cannot switch back to an earlier release.

Procedure

Step 1

From the Cisco DNA Center home page, choose > System Settings > Software Updates.

A Cisco DNA Center 1.2.6 is Here! banner appears at the top of the page with a Switch Now button. Switch Now lets you see the system and application packages that are available to update.

Step 2

Click Switch Now in the banner.

Step 3

At the prompt, click OK to proceed with the upgrade.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

At this point in the procedure, do not click Switch Now in the Cisco DNA Center 1.2.8 is Here! banner that appears at the top of the page.

Step 4

A system update appears on the Software Updates page. Click Update.

Step 5

After the system update is complete, at the top of the Application Updates field, click Download All.

The packages begin downloading.
Step 6

After the packages are downloaded, at the top of the Application Updates field, click Update All.

The packages begin updating.

Don't update individual applications unless the Cisco TAC instructs you to do so.

Step 7

Ensure that each application has been updated by reviewing its version in the Installed Apps page.

Step 8

After the upgrade to 1.2.6 is complete, see Upgrade from Release 1.2.6 to Release 2.1.2.8.

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