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Cisco DNA Center Upgrade Guide

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Book Title

Cisco DNA Center Upgrade Guide

Chapter Title

Upgrade to Cisco DNA Center 2.1.2.7

Results

Updated:
October 27, 2021

Chapter: Upgrade to Cisco DNA Center 2.1.2.7

Upgrade to Cisco DNA Center 2.1.2.7

To complete any of the upgrade procedures described in this chapter, you'll need to know the latest version of the System package for the relevant Cisco DNA Center release. To determine the latest version, do the following:

  1. From the release notes landing page, open the release notes for the appropriate Cisco DNA Center release.

  2. In the "New and Changed Information" topic, refer to the "Updated Packages and Versions in Cisco DNA Center Release number" table and note the System package version that's listed for the release.


Important

Before you complete any of the following upgrade procedures, see Cisco ISE Is Required with Cisco DNA Center 1.3.1.0 and Later for a description of the Cisco ISE requirements that need to be in place before you upgrade.

Upgrade from Release 2.1.2.x to Release 2.1.2.7

By completing this procedure, you can upgrade directly to Cisco DNA Center 2.1.2.7 from the following versions:

  • 2.1.2.0

  • 2.1.2.3

  • 2.1.2.4

  • 2.1.2.5

  • 2.1.2.6

After you upgrade to 2.1.2.7, you cannot switch back to an earlier release.

Procedure

Step 1

Click the Menu icon () and choose System > Software Updates.

Step 2

A system update appears on the Software Updates page. Click Update.

Step 3

After the system update is complete, at the top of the Application Updates field, click Download All.

The packages begin downloading.
Step 4

After the packages are downloaded, at the top of the Application Updates field, click Update All.

The packages begin updating.
Step 5

Ensure that each application has been updated by reviewing its version in the Installed Apps page.

Upgrade from Release 2.1.1.0 or 2.1.1.3 to Release 2.1.2.7

By completing this procedure, you can upgrade directly to Cisco DNA Center 2.1.2.7 from version 2.1.1.0 or 2.1.1.3.

After you upgrade to 2.1.2.7, you cannot switch back to an earlier release.

Procedure

Step 1

Depending on which Cisco DNA Center version you currently have installed, do one of the following:

Cisco DNA Center 2.1.1.3

Download and update the latest hot fix for the Cisco DNA Center UI package: platform-ui:1.5.0.555.

Cisco DNA Center 2.1.1.0

  1. SSH to the Cisco DNA Center cluster IP address.

  2. Enter the following commands:

    • maglev catalog package pull platform-ui:1.5.0.555

    • maglev package upgrade platform-ui:1.5.0.555

Important 

Ensure that you complete Step 1. Otherwise, the upgrade banner appears as a black band and its text is not readable.
Step 2

Click the Menu icon () and choose System > Software Updates.

A Cisco DNA Center 2.1.2.7 is Here! banner appears at the top of the page with a Switch Now button. Switch Now lets you see the system and application packages that are available to update.

Step 3

Click Switch Now.

Step 4

At the prompt, click OK to proceed with the upgrade.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

Step 5

A system update appears on the Software Updates page. Click Update.

Step 6

After the system update is complete, at the top of the Application Updates field, click Download All.

The packages begin downloading.
Step 7

After the packages are downloaded, at the top of the Application Updates field, click Update All.

The packages begin updating.
Step 8

Ensure that each application has been updated by reviewing its version in the Installed Apps page.

Upgrade from Release 1.3.3.x to Release 2.1.2.7

By completing the following procedure, you can upgrade directly to Cisco DNA Center 2.1.2.7 from the following versions:

  • 1.3.3.0

  • 1.3.3.1

  • 1.3.3.3

  • 1.3.3.4

  • 1.3.3.5

  • 1.3.3.6

  • 1.3.3.7

  • 1.3.3.8

  • 1.3.3.9

After you upgrade to 2.1.2.7, you cannot switch back to an earlier release.

Procedure

Step 1

From the Cisco DNA Center home page, choose > System Settings > Software Updates.

A Cisco DNA Center 2.1.2.7 is Here! banner appears at the top of the page with a Switch Now button. Switch Now lets you see the system and application packages that are available to update.

Step 2

Click Switch Now.

Step 3

At the prompt, click OK to proceed with the upgrade.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

Step 4

A system update appears on the Software Updates page. Click Update.

Step 5

After the system update is complete, at the top of the Application Updates field, click Download All.

The packages begin downloading.
Step 6

After the packages are downloaded, at the top of the Application Updates field, click Update All.

The packages begin updating.
Step 7

Ensure that each application has been updated by reviewing its version in the Installed Apps page.

Upgrade from Release 1.3.1.x to Release 2.1.2.7

You cannot upgrade directly from the following Cisco DNA Center versions to 2.1.2.7:

  • 1.3.1.0

  • 1.3.1.1

  • 1.3.1.2

  • 1.3.1.3

  • 1.3.1.4

  • 1.3.1.5

  • 1.3.1.6

  • 1.3.1.7

You must first upgrade to 1.3.3.9. From there, you can upgrade directly to 2.1.2.7.

After you upgrade to 2.1.2.7, you cannot switch back to an earlier release.

Procedure

Step 1

From the Cisco DNA Center home page, choose > System Settings > Software Updates.

A Cisco DNA Center 1.3.3.9 is Here! banner appears at the top of the page with a Switch Now button. Switch Now lets you see the system and application packages that are available to update.

Step 2

Click Switch Now.

Step 3

At the prompt, click OK to proceed with the upgrade.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

Step 4

A system update appears on the Software Updates page. Click Update.

Step 5

After the system update is complete, at the top of the Application Updates field, click Download All.

The packages begin downloading.
Step 6

After the packages are downloaded, at the top of the Application Updates field, click Update All.

The packages begin updating.
Step 7

Ensure that each application has been updated by reviewing its version in the Installed Apps page.

Step 8

After the upgrade to 1.3.3.9 is complete, see Upgrade from Release 1.3.3.x to Release 2.1.2.7.

Upgrade from Release 1.3.0.x to Release 2.1.2.7

You cannot upgrade directly to Cisco DNA Center 2.1.2.7 from the following versions:

  • 1.3.0

  • 1.3.0.2

  • 1.3.0.3

  • 1.3.0.4

  • 1.3.0.5

  • 1.3.0.6

  • 1.3.0.7

You must first upgrade to 1.3.3.9. From there, you can upgrade directly to 2.1.2.7.

After you upgrade to 2.1.2.7, you cannot switch back to an earlier release.

Procedure

Step 1

From the Cisco DNA Center home page, choose > System Settings > Software Updates.

A Cisco DNA Center 1.3.1.7 is Here! banner appears at the top of the page with a Switch Now button. Switch Now lets you see the system and application packages that are available to update.

Step 2

Click Switch Now in the banner.

Step 3

At the prompt, click OK to proceed, but do not download, update, and install the 1.3.1.7 system and application packages.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

Step 4

Click Switch Now in the Cisco DNA Center 1.3.3.9 is Here! banner that appears.

Step 5

At the prompt, click OK to proceed with the upgrade.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

Step 6

A system update appears on the Software Updates page. Click Update.

Step 7

After the system update is complete, at the top of the Application Updates field, click Download All.

The packages begin downloading.
Step 8

After the packages are downloaded, at the top of the Application Updates field, click Update All.

The packages begin updating.
Step 9

Ensure that each application has been updated by reviewing its version in the Installed Apps page.

Step 10

After the upgrade to 1.3.3.9 is complete, see Upgrade from Release 1.3.3.x to Release 2.1.2.7.

Upgrade from Release 1.2.12.x to Release 2.1.2.7

You cannot upgrade directly from Cisco DNA Center 1.2.12.x to 2.1.2.7. You must first upgrade to 1.3.1.x and then to 1.3.3.x. From there, you can upgrade directly to 2.1.2.7.

After you upgrade to 2.1.2.7, you cannot switch back to an earlier release.

Procedure

Step 1

From the Cisco DNA Center home page, choose > System Settings > Software Updates.

A Cisco DNA Center 1.3.0.7 is Here! banner appears at the top of the page with a Switch Now button. Switch Now lets you see the system and application packages that are available to update.

Step 2

Click Switch Now in the banner.

Step 3

At the prompt, click OK to proceed, but do not download, update, and install the 1.3.0.7 system and application packages.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

Step 4

Click Switch Now in the Cisco DNA Center 1.3.1.7 is Here! banner that appears.

Step 5

At the prompt, click OK to proceed with the upgrade.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

Step 6

A system update appears on the Software Updates page. Click Update.

Step 7

After the system update is complete, at the top of the Application Updates field, click Download All.

The packages begin downloading.
Step 8

After the packages are downloaded, at the top of the Application Updates field, click Update All.

The packages begin updating.
Step 9

Ensure that each application has been updated by reviewing its version in the Installed Apps page.

Step 10

After the upgrade to 1.3.1.7 is complete, see Upgrade from Release 1.3.1.x to Release 2.1.2.7.

Upgrade from Release 1.2.10.x to Release 2.1.2.7

You cannot upgrade directly from Cisco DNA Center 1.2.10.x to 2.1.2.7. You must first upgrade to 1.2.12.x, then to 1.3.1.x, and then to 1.3.3.x. From there, you can upgrade directly to 2.1.2.7.

After you upgrade to 2.1.2.7, you cannot switch back to an earlier release.

Procedure

Step 1

From the Cisco DNA Center home page, choose > System Settings > Software Updates.

Step 2

Download, update, and install the packages that appear at the top of the page.

A Cisco DNA Center 1.2.12 is Here! banner appears at the top of the page with a Switch Now button. Switch Now lets you see the system and application packages that are available to update.

Step 3

Click Switch Now in the banner.

Step 4

At the prompt, click OK to proceed with the upgrade.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

Step 5

A system update appears on the Software Updates page. Click Update.

Step 6

After the system update is complete, at the top of the Application Updates field, click Download All.

The packages begin downloading.
Step 7

After the packages are downloaded, at the top of the Application Updates field, click Update All.

The packages begin updating.

Important 

Don't update individual applications unless the Cisco TAC instructs you to do so.
Step 8

Ensure that each application has been updated by reviewing its version in the Installed Apps page.

Step 9

After the upgrade to 1.2.12.x is complete, see Upgrade from Release 1.2.12.x to Release 2.1.2.7.

Upgrade from Release 1.2.8 to Release 2.1.2.7

You cannot upgrade directly from Cisco DNA Center 1.2.8 to 2.1.2.7. You must first upgrade to 1.2.10.x, then to 1.2.12.x, then to 1.3.1.x, and then to 1.3.3.x. From there, you can upgrade directly to 2.1.2.7.

After you upgrade to 2.1.2.7, you cannot switch back to an earlier release.

Procedure

Step 1

From the Cisco DNA Center home page, choose > System Settings > Software Updates.

A Cisco DNA Center 1.2.10 is Here! banner appears at the top of the page with a Switch Now button. Switch Now lets you see the system and application packages that are available to update.

Step 2

Click Switch Now in the banner.

Step 3

At the prompt, click OK to proceed with the upgrade.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

At this point in the procedure, do not click Switch Now in the Cisco DNA Center 1.2.12 is Here! banner that appears at the top of the page.

Step 4

A system update appears on the Software Updates page. Click Update.

Step 5

After the system update is complete, at the top of the Application Updates field, click Download All.

The packages begin downloading.
Step 6

After the packages are downloaded, at the top of the Application Updates field, click Update All.

The packages begin updating.

Don't update individual applications unless the Cisco TAC instructs you to do so.

Step 7

After the upgrade to 1.2.10.x is complete, see Upgrade from Release 1.2.10.x to Release 2.1.2.7.

Upgrade from Release 1.2.6 to Release 2.1.2.7

You cannot upgrade directly from Cisco DNA Center 1.2.6 to 2.1.2.7. You must first upgrade to 1.2.8, to 1.2.10.x, then to 1.2.12.x, then to 1.3.1.x, and then to 1.3.3.x. From there, you can upgrade directly to 2.1.2.7.

After you upgrade to 2.1.2.7, you cannot switch back to an earlier release.

Procedure

Step 1

Do one of the following:

  • If you installed Cisco DNA Center 1.2.6 as a fresh installation, you must apply a system update patch (1.1.0.659.1) before you can upgrade to 1.2.8. From the Cisco DNA Center home page, choose > System Settings > Software Updates.

    After you apply the system update patch, a Cisco DNA Center 1.2.8 is Here! banner appears at the top of the page with a Switch Now button. Switch Now lets you see the system and application packages that are available to update. Click Switch Now and OK.

  • If you upgraded to 1.2.6 (system update 1.1.0.659.1) from a previous Cisco DNA Center release, you see a Cisco DNA Center 1.2.8 is Here! banner. Click Switch Now and OK.

Step 2

At the prompt, click OK to proceed with the upgrade.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

At this point in the procedure, do not click Switch Now in the Cisco DNA Center 1.2.10 is Here! banner that appears at the top of the page.

Step 3

A system update appears on the Software Updates page. Click Update.

Step 4

After the system update is complete, at the top of the Application Updates field, click Download All.

The packages begin downloading.
Step 5

After the packages are downloaded, at the top of the Application Updates field, click Update All.

The packages begin updating.

Don't update individual applications unless the Cisco TAC instructs you to do so.

Step 6

Ensure that each application has been updated by reviewing its version in the Installed Apps page.

Step 7

After the upgrade to 1.2.8 is complete, see Upgrade from Release 1.2.8 to Release 2.1.2.7.

Upgrade from Release 1.2.5 to Release 2.1.2.7

You cannot upgrade directly from Cisco DNA Center 1.2.5 to 2.1.2.7. You must first upgrade to 1.2.6, then to 1.2.8, then to 1.2.10.x, then to 1.2.12.x, then to 1.3.1.x, and then to 1.3.3.x. From there, you can upgrade directly to 2.1.2.7.

After you upgrade to 2.1.2.7, you cannot switch back to an earlier release.

Procedure

Step 1

From the Cisco DNA Center home page, choose > System Settings > Software Updates.

A Cisco DNA Center 1.2.6 is Here! banner appears at the top of the page with a Switch Now button. Switch Now lets you see the system and application packages that are available to update.

Step 2

Click Switch Now in the banner.

Step 3

At the prompt, click OK to proceed with the upgrade.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

At this point in the procedure, do not click Switch Now in the Cisco DNA Center 1.2.8 is Here! banner that appears at the top of the page.

Step 4

A system update appears on the Software Updates page. Click Update.

Step 5

After the system update is complete, at the top of the Application Updates field, click Download All.

The packages begin downloading.
Step 6

After the packages are downloaded, at the top of the Application Updates field, click Update All.

The packages begin updating.

Don't update individual applications unless the Cisco TAC instructs you to do so.

Step 7

Ensure that each application has been updated by reviewing its version in the Installed Apps page.

Step 8

After the upgrade to 1.2.8 is complete, see Upgrade from Release 1.2.8 to Release 2.1.2.7.

Upgrade from Release 1.2 – 1.2.4 to Release 2.1.2.7

You cannot upgrade directly from Cisco DNA Center 1.2 – 1.2.4 to 2.1.2.7. You must first upgrade to 1.2.6, then to 1.2.8, then to 1.2.10.x, then to 1.2.12.x, then to 1.3.1.x, and then to 1.3.3.x. From there, you can upgrade directly to 2.1.2.7.

After you upgrade to 2.1.2.7, you cannot switch back to an earlier release.

Procedure

Step 1

From the Cisco DNA Center home page, choose > System Settings > Software Updates.

A Cisco DNA Center 1.2.6 is Here! banner appears at the top of the page with a Switch Now button. Switch Now lets you see the system and application packages that are available to update.

Step 2

Click Switch Now in the banner.

Step 3

At the prompt, click OK to proceed with the upgrade.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

At this point in the procedure, do not click Switch Now in the Cisco DNA Center 1.2.8 is Here! banner that appears at the top of the page.

Step 4

A system update appears on the Software Updates page. Click Update.

Step 5

After the system update is complete, at the top of the Application Updates field, click Download All.

The packages begin downloading.
Step 6

After the packages are downloaded, at the top of the Application Updates field, click Update All.

The packages begin updating.

Don't update individual applications unless the Cisco TAC instructs you to do so.

Step 7

Ensure that each application has been updated by reviewing its version in the Installed Apps page.

Step 8

After the upgrade to 1.2.6 is complete, see Upgrade from Release 1.2.6 to Release 2.1.2.7.

Upgrade from Release 1.1.7 or 1.1.8 to Release 2.1.2.7

You cannot upgrade directly from Cisco DNA Center 1.1.7 or 1.1.8 to 2.1.2.7. You must first upgrade to 1.2.6, then to 1.2.8, then to 1.2.10.x, then to 1.2.12.x, then to 1.3.1.x, and then to 1.3.3.x. From there, you can upgrade directly to 2.1.2.7.

After you upgrade to 2.1.2.7, you cannot switch back to an earlier release.

Procedure

Step 1

From the Cisco DNA Center home page, choose > System Settings > App Management.

A Cisco DNA Center 1.2.6 is Here! banner appears at the top of the page with a Switch Now button. Switch Now lets you see the system and application packages that are available to update.

The App Management page also displays the following side tabs:

  • Packages & Updates: Shows the packages that are currently installed and the updates that are available for installation from the Cisco cloud.

  • System Updates: Shows the system updates that are currently installed and the updates that are available for installation from the Cisco cloud.

Step 2

Click Switch Now in the banner.

Step 3

At the prompt, click OK to proceed with the upgrade.

Clicking OK changes the release train in the back end. The message "Connecting to... cloud catalog" with a progress bar appears.

Wait for approximately 90 seconds for the progress bar to finish and the updated system version and banner to display. Refresh the page several times if the updated system version and banner do not appear.

At this point in the procedure, do not click Switch Now in the Cisco DNA Center 1.2.8 is Here! banner that appears at the top of the page.

Step 4

After the release train change finishes, review the System Updates page.

The following information is displayed:

  • Package: System package

  • Status: Running

  • Installed Version: Current system package installed

  • Available Update: System package available for installation

Step 5

Click Install in the Available Update column.

During the install process, the following Cisco DNA Center GUI changes are made:

  • App Management tab: Changes to the Software Updates tab

  • System Updates side panel: Changes to the Updates side panel

  • Packages & Updates side panel: Changes to the Installed Apps side panel

Step 6

After the system installation is finished and is in Running state, refresh the page.

A new Updates page displays the following information:

  • Platform Update: Displays the updated system version with a statement that the system is currently up to date. Additionally, a green check mark indicates a successful system upgrade.

  • Apps Updates: Displays groupings of applications with their current file size and version.

Note 
After performing system updates, clear your browser cache and log in to Cisco DNA Center again.
Step 7

At the top of the Apps Updates field, click the Download All button.

After clicking this button, all the application upgrade packages are downloaded.

Note 

There are additional Download All buttons for different application groups (for example, Automation, and Assurance). You need to only click the Download All button at the top of the page.

Step 8

After all the application packages have been downloaded, click the Update All button at the top of the Apps Updates field.

After clicking this button, all the applications are updated.

Note 

There are additional Update All buttons for different application groups (for example, Automation, and Assurance). You need to only click the Update All button at the top of the page.

Step 9

Ensure that each application has been updated by reviewing its version in the Installed Apps page.

The application versions should be updated in this page.

Note 

There may be some new application packages that were not part of your previous Cisco DNA Center configuration, and for this reason have not been installed by this procedure.

Step 10

After the upgrade to 1.2.6 is complete, see Upgrade from Release 1.2.6 to Release 2.1.2.7.

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