About Cisco DNA Assurance
Cisco DNA Assurance provides a comprehensive solution to assure better and consistent service levels to meet growing business demands. Assurance addresses not just reactive network monitoring and troubleshooting, but also the proactive and predictive aspects of running the network, ensuring client, application, and service performance.
Assurance provides the following benefits:
Provides actionable insights into network, client, and application related issues. These issues consist of basic and advanced correlation of multiple pieces of information, thus eliminating white noise and false positives.
Provides both system-guided as well as self-guided troubleshooting. For a large number of issues, Assurance provides a system-guided approach, where multiple Key Performance Indicators (KPIs) are correlated, and the results from tests and sensors are used to determine the root cause of the problem, and then possible actions are provided to resolve the problem. The focus is on highlighting the issue rather than monitoring data. Quite frequently, Assurance performs the work of a Level 3 support engineer.
Provides in-depth health scores for the network and its devices, clients, applications, and services. Client experience is assured both for access (onboarding) and connectivity.