Cisco Crosswork Network Controller 7.2.x Administration Guide

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Cisco Crosswork Network Controller 7.2.x Administration Guide

Device details available from the topology map

Updated: August 14, 2026

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Details how to use the topology map in Crosswork Network Controller to access detailed inventory, interface metrics, and alarms to streamline network monitoring and troubleshooting.

The topology map displays comprehensive information about network devices, including:

  • Device specifications,

  • Routing configurations, and

  • Device links

    You can use the topology map to monitor and manage your network devices efficiently.

For information on managing your devices and inventory, viewing interface details, and performing actions such as inventory synchronization, refer to the Cisco Crosswork Network Controller 7.2.x Device Lifecycle Management guide.

View basic device details

View essential information about a networking device and its connectivity in a graphical topology map.

Use this task when you need to identify device details such as host name, status, IP address, and type within the topology view. The topology map allows you to visually explore device connections and adjust your view as needed. If you are viewing the HTML version of this guide, click on the images to view them in full-size.

Note

Starting from Crosswork Network Controller version 7.2.x, interface names are not discovered if any communication protocol on a device is in a degraded state, even if SNMP and SSH protocols are working. If one protocol such as Telnet fails, the device is marked as degraded, preventing interface discovery and causing the link icon to remain blue. Removing the failing protocol allows interface names to be discovered and the link icon to turn green. Interface names are then populated and links show green if SNMP and SSH are functional, despite other protocol failures.

Procedure

1.

From the main menu, choose Topology.
2.

In the topology map, locate the device you want to inspect.
3.

Hover over the device icon, to quickly view the host name, reachability state, IP address and type of device.

Figure 1. Basic device details
4.

(Optional) Adjust the map view by zooming, panning, or rotating as needed for clarity.

You see basic device information, helping you quickly understand device status and network placement.

View all device details

Display comprehensive device information from the topology map, including its location, the type of device, and the date it was last updated.

Perform this task when you need to assess or troubleshoot a device directly from the topology view.

Before you begin

(Optional) Element Management Functions must be installed to view extended device details.

Procedure

1.

From the main menu, choose Topology.
2.

Click the device icon that represents the device you want to inspect. The device detail window displays these tabs.

Figure 2. Device details

If you have installed Element Management Functions, the additional information is displayed in the Device details screen.

  • An Interfaces tab with name, and operational and admin status for each associated interface.

  • A Links tab with the details of the links on the selected device.

  • An Alarms tab displaying information such as severity, source, category, and condition of the alarms. The columns can be customized based on your preferences.

  • An Inventory tab displaying the product name, product ID, admin status, operational status, and serial number. The columns can be customized based on your preferences.

  • A History tab with detailed information about device performance, including various performance metrics for CPU utilization, device memory utilization, device availability and environmental temperature. For each trend, you can choose the required time frame and dates using the Zoom and Date options on the graph. You also have the option to download the details in a PNG or CSV file.

The Device details panel provides all available information about the selected device. Additional details are shown if Element Management Functions are installed.

View the detailed device inventory

Provide an up-to-date and comprehensive view of each device’s hardware components and attributes.

Use this task to quickly examine modules, chassis, cards, and interfaces for any device in your network, supporting maintenance, troubleshooting, and audits.

Before you begin

Procedure

1.

From the main menu, choose Topology .
2.

Click the device icon to view the Device details pane for the device.
3.

Click the Detailed inventory button on the Device details pane to open the detailed inventory window for the chosen device. You can see the Topology tree view on the left.

Under the Details tab, you can view detailed device information, including the device summary and interface properties.

Figure 3. Extended view of the Details tab
4.

Zoom in to view the different modules and click one for which you need detailed information.

You can view detailed information in the Details, Interface, Alarms, Inventory and History tabs for the chosen module.

Note

In the Detailed inventory view:

  • Slot, bay, and container are not shown.

  • The Optics Controller and pluggable components are combined and displayed as a single merged port.

  • Only entities with the serial numbers (SN) are shown. An entity without a SN is hidden, and its child is attached to the parent of the hidden entity.

  • Optical ports for XR devices are merged with the corresponding SFP and the RSIP. Ethernet port merging for XR devices is not supported.

  • When you select the device or chassis node in the topology tree, both physical and logical interfaces are shown. Other nodes show only physical interfaces.

You can view detailed inventory attributes for any device, including modules, summary, interface properties, alarms, and history, supporting informed operations and troubleshooting.

Identify the device routing details

Find out how data packets are routed through a specific device in your network topology.

Use this task to view path configuration, or review routing details for devices within the topology map.

Before you begin

Follow these steps to identify the device routing details:

Procedure

1.

From the main menu, choose Topology.
2.

Click the icon for the device you want to view on the topology map.

The routing details for that device are displayed in the right pane.

You can view routing information for the selected device, including network paths and connections.

Display all network links currently connected to a device.

Use this task to quickly see which other network devices are connected to a specific device through direct links.

Before you begin

Make sure the device you want to view is already discovered and listed in the topology.

Procedure

1.

From the main menu choose Topology.
2.

Select the device icon for the device you want to inspect.
3.

In the Device details panel, click the Links tab.

You can see detailed information about every link connected to the device, including link state and associated neighbor devices.