Review the required conditions and limitations for running backup and restore operations successfully in a Crosswork Network Controller cluster.
These items define the mandatory conditions and limitations that must be met for successful backup and restore operations for a Crosswork Network Controller cluster.
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Configure a destination SCP server for storing backup files during your first login. This is a one-time setup and must be completed before taking backups or initiating restore operations.
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Use the same platform image for disaster restore as was used for creating the backup. Different software versions are not compatible for disaster restores.
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Only one backup or restore operation can run at a time.
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Ensure both the Crosswork Network Controller cluster and the SCP server are in the same IP environment (e.g., both using IPv6).
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By default, backups are not allowed if the system is not considered healthy, but this can be overridden for troubleshooting purposes.
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Export the cluster inventory file when performing a data backup.
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If Crosswork Network Controller is reinstalled after a disaster and Data Gateways are enrolled before the restore, a certificate mismatch may occur. To fix this, re-import the certificates from the Change Current System Settings menu on the Crosswork Data Gateway VM. Refer to Change the system settings.