Cisco Crosswork Network Controller 7.2.x Administration Guide

Backup and restore features

Updated: August 14, 2026

Want to summarize with AI?

Learn about the backup and restore options in Crosswork Network Controller, including data backup, disaster restore, external NSO backup and restore, and data migration.

Backup and restore features are application functions that

help prevent data loss,
preserve installed applications and settings, and
provide options to back up external data.

To access these features, from the main menu, click Administration > Backup and Restore to open the Backup and Restore window.

Among the backup options, you can also choose to Backup NSO. This option preserves the external NSO data along with the Crosswork Network Controller configuration.

Backup and restore options

Crosswork Network Controller offers multiple menu options to backup and restore your data.

Table 1. Backup and restore options
Menu option	Description
Actions > Data Backup (See Back up data for details)	Preserves the Crosswork Network Controller configuration data. The backup file can be used with the data disaster restore (Restore data after a disaster) to recover from a serious outage.
Actions > Data Disaster Restore (See Restore data after a disaster for details)	Restores the Crosswork Network Controller configuration data after a natural or human-caused disaster has required you to rebuild a Crosswork cluster. First, deploy a new cluster by following the instructions in the Cisco Crosswork Network Controller 7.2.x Installation Guide. Ensure you install the exact versions of the applications that were in your old Crosswork cluster when you made the data backup. Any version mismatch can lead to data loss and restore job failure.
Actions > Data Migration (See Migrate data using backup and restore for details)	Migrates data from an older version of Crosswork Network Controller to a newer version.

Supported backup and restore combinations

Crosswork Network Controller supports these backup and restore combinations.

Table 2. Supported backup and restore combinations
Backup type	From deployment	To deployment	Support
Data only	Geo redundant	Geo redundant	Supported only on the active cluster
Data only	Non-geo redundant	Non-geo redundant	Supported

Any other combination is not supported.

Need help?

Open a support case

(Requires a Cisco Service Contract)

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.