Cisco Intercloud Fabric Provider Platform Troubleshooting Guide, Release 2.x
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- Updated:
- April 19, 2015
Chapter: Troubleshooting Cisco ICFPP
Troubleshooting Cisco ICFPP
Problems with Connectivity
The following figure shows how the Cisco ICFPP components are connected:
If you experience issues with network connectivity, check network access by using the traceroute and ping commands. You can use the ShellAdmin console to ping a remote host by hostname or IP address.
Cisco ICFPP Error Codes and Faults
Cisco ICFPP has two classes of error codes:
-
Client error codes—In most cases the errors are attributed to the request that the client made, such as a bad resource or method call, or permission issues. These errors are accompanied by a 400-series HTTP response code.
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Server error codes—Usually these errors are caused by a Cisco ICFPP or adapter-side issue. These errors are accompanied by a either a 400-series or 500-series HTTP response code.
The service provider administrator can also monitor faults see on the Cisco ICFPP system or error messages from the adapters in the GUI. The GUI shows the error code and the error message as seen by the adapter.
Error Codes for Transactions with the Service Provider REST APIs
The following table lists error codes for transactions with the service provider REST APIs.
|
Error Code |
Description |
|---|---|
|
AccountLoginFailed |
Logging in with the account that is specified in the request has failed. |
|
AccountUnauthorized |
The user is not authorized to be on this system. |
|
CloudInstanceAlreadyExists |
The specified cloud instance already exists. |
|
CloudInstanceDeleteError |
Cisco ICFPP could not delete the cloud Instance. One or more tenants are associated with the cloud instance. |
|
CloudInstanceDoesNotExist |
The requested cloud instance does not exist. |
|
CloudInstanceProvisionError |
You have not provisioned the cloud with the correct parameters. Revisit the request and retry. |
|
CloudInstanceUpdateError |
Updating the cloud Instance did not have the required parameters or was passed in error. |
|
CloudInstanceValidationError |
The specified module is not supported. |
|
NoLicenseAvailable |
A valid license has not been installed. |
|
ServerDoesNotExist |
The specified server does not exist. |
|
TenantAlreadyExists |
The specified tenant already exists. |
|
TenantDeleteError |
Either the tenant is in the process of being deleted or the tenant has been deleted. |
|
TenantDoesNotExist |
The tenant does not exist in Cisco ICFPP. |
|
TenantProvisionError |
You have not provisioned the tenant with the correct parameters. Revisit the request and retry. |
|
TenantUpdatingError |
Cisco ICFPP cannot update tenant credentials due to an error in input parameters |
|
TenantValidationError |
The tenant could not be validated due to one or more of the following items: |
Error Codes for Transactions with the Cisco Intercloud Fabric Director
The following table lists error codes for transactions with the Cisco Intercloud Fabric Director.
|
Error Code |
Description |
|---|---|
|
ConnectionNotAvailable |
Connection is not available with the cloud adapter. |
|
DatabaseError |
A database error occurred. |
|
ImageDoesNotExist |
The image is not present on Cisco ICFPP. |
|
InvalidInput |
Invalid input provided in the request. |
|
ProviderVpcDoesNotExist |
The VPC query failed because the VPC does not exist. |
|
SessionError |
|
|
TemplateError |
There was a template error while doing a template operation. |
|
VpcError |
There was a VPC error while creating a VPC. |
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