Release 4.0 and Later Releases: Cisco StadiumVision Director Localization Guide

Internationalization (i18n)

Internationalization (known as i18n) support refers to the software infrastructure that is designed to accommodate multiple language translations (localization) without requiring additional engineering changes to that software.

The Cisco StadiumVision Director Release software supports i18n for the following general areas of the solution:

• Control Panel in Cisco StadiumVision Director

Ability for the currently logged in user to set the preferred locale.

• Dynamic Menu Board (DMB)Application

– Menu item descriptions.

– Pricing format selection either according to locale or without formatting.

– Ability for the currently logged in user to the DMB application to set the preferred locale based on the installed language packs.

• Management Dashboard in Cisco StadiumVision Director

– Support for localization on the Management Dashboard for console messages and events, where translation is done at the client and not on the server.

– Ability for the currently logged in user to set the preferred locale.

– Ability to set the server system-wide locale based on the language packs installed with the Cisco StadiumVision Director software.

• IP Phone user interface
• Scheduler application
• Self-Service Content (SSC) interface
• Software Manager
• TV user interface

Localization (L10n)

Localization (known as L10n) refers to the implementation of the specific regional language translation support within a software interface that has been designed for i18n.

US/English is the default locale for the Cisco StadiumVision solution.

Note French, Russian, and Turkish are introduced in Cisco StadiumVision Director Release 4.0.

Through the independent installation of language packs for Cisco StadiumVision Director, the following languages are supported:

• Deutsch (de_DE)
• English (en_US). This is the default locale in all Cisco StadiumVision Director releases.
• French (fr_FR)
• Portuguese (pt_BR)
• Russian (ru_RU)
• Simplified Chinese (zh_CN)
• Spanish (es_ES)
• Swedish (sv_SE)
• Traditional Chinese (zh_TW)
• Turkish (tr_TR)

For information about installing language packs, see the “Using the Software Manager to Upgrade Cisco StadiumVision Director Software, Language Packs, and Fonts” module of the Cisco StadiumVision Director Software Installation and Upgrade Guide that corresponds to your release at:

http://www.cisco.com/c/en/us/support/video/stadiumvision/products-installation-guides-list.html

Understanding Locales

Note Certain locales are not supported, such as right-to-left languages.

In general for the web browser user interface (UI), Cisco StadiumVision Director detects locale information from the following three settings and in the following order.

• Client locale set by the users using the language selector in the Cisco StadiumVision Director UI.
• Browser locale set by the user in their web browser.
• System-wide locale set in the Management Dashboard. The default is English (en_US).

For exceptions and more details, see the “Guidelines for Locales in Cisco StadiumVision Director” section.

Guidelines for Locales in Cisco StadiumVision Director

Consider the following guidelines when using locales in Cisco StadiumVision Director.

• Client locales can be set either per user within the Cisco StadiumVision Director UI or per browser session from the web browser software.
• Client locales within the Cisco StadiumVision Director UI are available for the following areas of the software:

– Control Panel

– Dynamic Menu Board (DMB) application

– Luxury Suites

– Management Dashboard

– TV Off application

• In general, client locales set within the Cisco StadiumVision Director UI are used first, followed by any supported language detected from the web browser. The exceptions are:

– Luxury Suites—You cannot change locales in use for Luxury Suites using the browser locale.

– Software Manager—The Software Manager will try to detect any browser locale setting before defaulting to the system-wide locale in Cisco StadiumVision Director.

• The CUCM user locale configuration and the Cisco StadiumVision Director locale for IP phones must be the same.
• Consider the following guidelines for the system-wide locale:

– If you have configured your browser software to a locale that is also installed and supported by Cisco StadiumVision Director, then your browser locale setting will override the default system-wide server locale when you log into Cisco StadiumVision Director.

– The system-wide locale applies globally to all localized areas of the Cisco StadiumVision Director software.

– The default locale is en_US.

– The system-wide locale setting is the fallback locale when the browser or other client locale settings cannot be detected.

• The following conditions apply when you upgrade:

– If you are using any installed language support in an earlier Cisco StadiumVision Director software release, then when you upgrade to a new release—such as from Release 4.0 to Release 4.1—the default locale is reset to English (en_US). After you install the corresponding language pack(s) for the locales that you want to use, then you will need to reconfigure your system-wide locale.

– If you are upgrading from within the same release—such as from Release 4.0.0-707 (SP2) to Release 4.0.0-732 (SP3)—your locale settings are retained.

Downloading the CUCM User Locale Software

To download the CUCM user locale software, complete the following steps:

Step 1 Go to the following URL:

http://www.cisco.com/cisco/software/navigator.html

Step 2 Navigate to the Cisco Unified Communications Manager (CallManager) site by selecting the following:

Products > Unified Communications > Call Control > Cisco Unified Communications Manager (CallManager)

Step 3 Select the appropriate CUCM version.

Step 4 Select Unified Communications Manager/CallManager Locale Installer.

Step 5 Download the Locale Installer version to an SFTP or FTP server (use the version closest to the CUCM version that you are running).

Installing the CUCM User Locale Software

To install the CUCM user locale software, complete the following steps:

Step 1 Install the user locale software that you downloaded.

For detailed instructions, see the “COP Files, Dial Plans, and Locales” and related sections of the Upgrade Guide for Cisco Unified Communications Manager or the installation guide that corresponds to your CUCM release at:

http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-installation-guides-list.html

Step 2 Install the COP file on every server in a cluster.

Step 3 After you install the COP file, you must restart each of the CUCM servers.

Step 4 Once the servers are restarted, you can configure the locale on the IP phone.

Step 5 You must reset the IP phone once a locale is applied.

Configuring the Cisco StadiumVision Director System-Wide Locale

Cisco StadiumVision Director supports a single system-wide, server locale. The default is English (en_US). If you want to support another locale across all areas of the Cisco StadiumVision Director server, and you have installed the appropriate version of software that supports that locale change, you need to configure the Cisco StadiumVision Director system configuration in the Management Dashboard.

Note If you have configured your browser software to a locale that is also supported by Cisco StadiumVision Director, then your browser locale setting will override the default system-wide server locale when you log into Cisco StadiumVision Director.

To configure the system-wide server locale, complete the following steps:

Step 1 Log into Cisco StadiumVision Director as an administrator.

Step 2 Go to the Management Dashboard.

Step 3 Click SV Director Configuration > System Configuration > SV Director Settings.

Step 4 In the SV Director Configuration box, selet the SV Director Server locale option.

Step 5 Click the arrow beside the drop-down box and select the locale for the language translation that you want to display.

Step 6 Click the Save changes icon.

Configuring the Cisco StadiumVision Director Client Locales

By default, the client locale settings are determined by the system-wide server locale setting as configured in the Management Dashboard System Configuration setting. You can override the server locale setting on a per-client basis in the following areas of the Cisco StadiumVision Director software:

• Configuring the Control Panel Client Locale (optional)
• Configuring the Luxury Suite Locale (optional)
• Configuring the Management Dashboard Client Locale (optional)
• Configuring the DMB or TV Off Application Client Locale (optional)

Configuring the Control Panel Client Locale

To configure the Control Panel client locale, complete the following steps:

Step 1 Log into Cisco StadiumVision Director as an administrator.

Step 2 Go to the Control Panel.

Step 3 From the Choose language drop-down box at the top of the Control Panel, select the locale for the language translation that you want to display.

The language change is immediately displayed.

Configuring the Luxury Suite Locale

Note Per-suite locales are only supported by the Cisco DMP 4310G. You cannot configure per-suite locales for the SV-4K or DMP-2K, or for suites that deploy a mixed environment of these devices and the Cisco DMP 4310G.

By default, the DMP locale setting is determined by the system-wide locale setting as configured in the System Configuration area of the Management Dashboard. You can override the system locale setting for a DMP by configuring the Luxury Suite locale.

The CUCM user locale configuration and the Cisco StadiumVision Director locale for IP phones must be the same.

Prerequisites

Before you configure the luxury suite locale for an IP phone, you should install and apply the CUCM user locale for the IP phone. For more information, see the “How to Configure Cisco Unified IP Phone Localization” section.

Procedure

To configure the luxury suite locale, complete the following steps:

Step 1 Log into Cisco StadiumVision Director as an administrator.

Step 2 Go to the Control Panel.

Step 3 On the Setup screen, click Luxury Suite > Locale.

Step 4 In the Luxury Suite List box, select one or more suites whose locale you want to configure.

Step 5 In the Suite Language box, select the radio button beside the language that you want to support for the devices in the luxury suite.

Step 6 Click Save.

Step 7 Go to the Management Dashboard.

Step 8 Select the Cisco DMP 4310G devices in the suite and run the Restart Runtime command by going to:

DMP and TV Controls > DMP Commands > Restart Runtime

Configuring the Management Dashboard Client Locale

Cisco StadiumVision Director supports different client locales per client login in the Manangement Dashboard than what is configured for the system-wide locale in the System Configuration area of the Management Dashboard.

To configure the Management Dashboard client locale, complete the following steps:

Step 1 Log into Cisco StadiumVision Director with a role that allows access to the Management Dashboard (Administrator, Support, or Help Desk).

Step 2 From the main menu, click Management Dashboard.

Step 3 From the Choose language drop-down box at the top of the Management Dashboard, select the locale for the language translation that you want to display.

Step 4 After you select a locale, logout and back in or refresh the browser to display the translations for the selected language:

The translation is displayed in the Management Dashboard only for the currently logged in user. No other Management Dashboard sessions are changed.

Configuring the DMB or TV Off Application Client Locale

Cisco StadiumVision Director also supports different client locales per client login in the DMB and TV Off applications than what is configured in the System Configuration area of the Management Dashboard.

To configure the DMB or TV Off application client locale, complete the following steps:

Step 1 Log into Cisco StadiumVision Director with a role that allows access to the DMB Application (Administrator or Concessionaire) or TV Off Application.

Step 2 From the main menu, click Dynamic Menu Boards or Turn TVs Off.

Step 3 From the Choose language drop-down box at the top of the screen, select the locale for the language translation that you want to display.

The translation is displayed in the application only for the currently logged in user. No other application sessions are changed.

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