Overview of Cisco Catalyst 9600 Series Supervisor Engine

This document describes the features of Cisco Catalyst 9600 Series Supervisor Engine and provides information about how to remove or replace the supervisor engine (module) in a chassis.

Table 1. Supported Supervisor Engines

Product ID

Description

C9600-SUP-1

Cisco Catalyst 9600 Series Supervisor Engine 1

Table 2. Cisco Catalyst 9600 Series Supervisor Engine 1 (C9600-SUP-1) Chassis Compatibility Information

Compatibility Information

Description

Chassis compatibility

Supported on Cisco Catalyst 9600 Series 6 Slot Chassis (C9606R).

Minimum software requirements

Cisco IOS XE Gibraltar 16.11.1 and later releases.

See the Release Notes for Cisco Catalyst 9600 Series Switches document for the latest software release requirements.

Chassis slot restrictions

C9606R: Slots 3 and 4 only (redundant supervisor engines supported). The primary supervisor engine can be installed in either slot.

Bandwidth per slot

2.4 Tbps per slot

Memory

Dynamic Random-Access Memory (DRAM): 16 GB

Onboard flash: 16 GB

Features of Cisco Catalyst 9600 Series Supervisor Engine 1 (C9600-SUP-1)

The following figure shows the front view of a Cisco Catalyst 9600 Series Supervisor Engine 1 (C9600-SUP-1), with the major features identified.

Figure 1. Front Panel of Cisco Catalyst 9600 Series Supervisor Engine 1


Table 3. Front Panel Components

1

Supervisor engine LEDs

6

Ejector levers

2

Reset button

7

RJ-45 console port

3

USB 3.0 Type A ports

8

USB mini Type B console port

4

RJ-45 Ethernet management port

9

10 G SFP+ management port

5

RFID embedded on the left ejector lever

-

-

Table 4. Ports and LEDs Available in a Cisco Catalyst 9600 Series Supervisor Engine 1

Feature

Icon

Description

USB 3.0 Type A port



The supervisor engine provides two USB 3.0 Type A ports for external storage and dongles. It supports USB versions 3.0, 2.0, 1.1, and 1.0.

See USB 3.0 Type A Port

USB mini Type B console port



This USB port is used as a console port, allowing attachment to PCs that are not equipped with an RS-232 interface.

See Console Ports.

10/100/1000 Ethernet Management port (RJ-45 connector)



The Ethernet management port is a Layer 3 host port to which you can connect a PC. By default, the Ethernet management port is enabled. You can use the Ethernet management port for network management.

See Management Ports

Console port (RJ-45 connector)



This is an RS232 serial or console port for system management.

See Console Ports

Blue beacon LED



The blue beacon LED on the front panel of the supervisor engine that allows easy identification of the device .

Reset button



The reset switch is used to reset and restart a supervisor engine.

See Reset Button

10G SFP+ management port



The supervisor engine has one 10G SFP+ management port. This port requires either small form-factor pluggable (SFP) or SFP+ transceivers.

See Management Ports

SATA SSD module slot

-

The supervisor module has an M.2 SATA connector that supports SSD local storage for container-based application hosting. This is an optional feature.

Model number

-

Supervisor engine model number.

Supervisor slot indicator

-

The fan tray front panel indicates the supervisor slots in a chassis.

Front Panel Components

The following sections describe the front panel components:

USB 3.0 Type A Port

The USB 3.0 Type A port provides access to external USB flash devices (also known as thumb drives or USB keys). The port supports Cisco USB flash drives with capacities from 64MB to 16GB. USB devices with port densities of 64 MB, 128 MB, 256 MB, 1 GB, 4 GB, 8 GB, and 16 GB are supported. The port provides 2.5 W of power to the device connected to the port.

Cisco IOS software provides standard file system access to the flash device, such as read, write, erase, and copy, as well as the ability to format the flash device with a FAT file system.

The USB drive provides you with the ability to automatically upgrade the internal flash with the USB drive's configuration and image for emergency switch recovery using the USB auto upgrade feature. This feature checks the internal flash for a bootable image and configuration, and if either the image or the configuration is not available, the USB drive is checked for boot image and configuration. If the boot image and configuration are available, these are copied to flash for the reboot.

Observe these guidelines when using USB flash drives:

  • There must be at least one partition on the USB flash drive. If the drive has more than one partition, only the first partition is visible in the system (Cisco IOS).

  • If you partition the flash drive, we recommend that you use a Linux system to perform this task. This ensures that the first partition is a usable partition when connected to the switch.

    Using a Windows or MacBook machine utility to perform this task may result in two partitions on the drive by default (partition for system information + actual usable partition). When such a flash drive is connected to the switch, the system displays only the first system information partition, and not the actual usable partition.

Console Ports

The supervisor module provides two types of console ports on the supervisor module front panel:

  • RJ45 console port: This port provides universal asynchronous receiver/transmitter (UART) support to access the route processor with a serial console running at 9600 baud rate with 8 bits for data, no parity bit, and 1 stop bit.

  • Mini USB 2.0 Type B console port: This port functions as a second console connection to the route processor. The USB console port connection uses a mini USB 2.0 cable. The USB console interface speed is the same as the RJ45 console interface speed.

Only one of the consoles is active at a time. When a USB host (PC) is plugged into the USB console port, the hardware automatically switches over to use the USB console. Only a PC that has the necessary USB console device driver causes the USB console to become active. Plugging in a PC that does not have the USB console driver support does not cause a switchover. When the USB cable is removed, or the PC deactivates the USB connection, or a host is not detected on the USB console, the hardware automatically switches to the RJ45 console interface.

The console port allows you to perform the following functions:

  • Configure the switch from the CLI

  • Monitor network statistics and errors

  • Configure SNMP agent parameters

Management Ports

The Supervisor Module provides two management ports, 10/100/1000BASE-T RJ-45 port and 10G SFP+ port. The RJ-45 and SFP+ management ports provide out-of-band (OOB) Ethernet network connectivity, which enables you to use the CLI to manage the switch using its IP address. A management port supports TFTP image downloading, network management, SNMP, Telnet, and SSH connections.

  • SFP+ management port: This port is a fibre port that is referred to as TenGigabitEthernet0/1 (ten0/1) port. The SFP+ management port supports 1G and 10G speed.

  • Ethernet management port: This port is a copper Ethernet port that is referred to as GigabitEthernet0/0( Gi0/0) port. The Ethernet management port supports speed upto 10/100/1000 Mbps and is set to auto-negotiate.

You can use one of these ports depending on the cable and connectors that you are using to connect the management interface to the network. Use only one of these management ports; the switch does not support the use of both management ports. By default, the Ethernet management port is enabled.

Use the management port instead of the console port for network management. A switch cannot route packets from a management port to a network port, and from a network port to a management port. To obtain this, the management interface is automatically placed in a separate routing domain (or VRF domain), called Mgmt-vrf. The devices support out-of-band (OOB) management through Mgmt-vrf, which is used to segment management traffic from the global routing table of the switch.

When managing a switch, connect the PC to the management port of the supervisor engine.

Reset Button

A recessed access button is available on the front panel of the supervisor module to reset and restart the module. Using a pin, press and hold the button inwards for 5 seconds to reset and restart the module.

Supervisor Engine 1 (C9600-SUP-1) LEDs

Figure 2. Cisco Catalyst 9600 Series Supervisor Engine 1 LEDs


Table 5. Front Panel Components

1

Status LED

5

Ethernet Management Link Activity LED

2

Blue Beacon LED

6

Ethernet Management Link Status LED

3

System LED

7

SFP+ Management Port LED

4

Active LED

-

-

Table 6. LEDs and the Corresponding Status

LED Type

LED Position or Colour

Meaning



Status

Green

Indicates that all the diagnostic tests have passed after image booting.

Amber

Indicates a major environmental warning.

Red

Indicates a fault in the module due to a parity error, failed diagnostic tests, or hardware failure.

Off

Indicates that the supervisor module is disabled or is not powered up.



Blue Beacon

Solid blue

Identifies the supervisor module receiving the beacon signal.



System

Green

Indicates that the environmental monitors are normal.

Amber

Indicates a minor fault such as partial power supply or fan failure.

Red

Indicates a major fault, for example, situations where the temperature of the supervisor module exceeds the critical threshold.



Active

Green

Indicates that the supervisor module is operational and is functioning as the active supervisor (in redundant supervisor module configurations).

Amber

Indicates one of the following:

  • Supervisor module is in ROMmon mode

  • Supervisor module is functioning as the standby supervisor (in redundant supervisor module configurations)

Blinking Amber

Indicates Graceful Insertion and Removal (GIR) of the module.



Management Port Link Activity LED

Blinking green

Indicates link activity.

Green

Indicates that the port is up, but there is no link activity.

Amber

Indicates that the port is administratively shut down.

Off

Indicates that the port is not connected, or is down.



Management Port Link Status LED

Green

Indicates that the port and the link are active.

Off

Indicates that the port is not connected, or is down.



SFP+ Management Port LED

Green

Indicates that the ports are active.

Amber

Indicates that the port is administratively shut down.

Off

Indicates one of the following:

  • Supervisor module is in ROMmon mode

  • Transceiver module is not inserted

Preparing for Installation and Removal of a Supervisor Engine

Safety Warnings

Safety warnings appear throughout this publication in procedures that may harm you if you perform them incorrectly. A warning symbol precedes each warning statement. The warnings below are general warnings that are applicable to the entire publication.


Warning

An exposed wire lead from a DC-input power source can conduct harmful levels of electricity. Be sure that no exposed portion of the DC-input power source wire extends from the connector(s) or terminal block(s). Statement 122



Warning

AC connected units must have a permanent ground connection in addition to the power cable ground wire. NEBS-compliant grounding satisfies this requirement. Statement 284



Warning

High leakage current—earth connection essential before connecting to system power supply. Statement 342



Warning

Power Cable and AC Adapter - When installing the product, please use the provided or designated connection cables/power cables/AC adaptors.Using any other cables/adaptors could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the "UL or CSA" shown on the code) for any other electrical devices than products designated by CISCO. The use of cables that are certified by Electrical Appliance and Material Safety Law (that have "PSE" shown on the code) is not limited to CISCO-designated products. Statement 371



Warning

To reduce the risk of electric shock, the chassis of this equipment needs to be connected to permanent earth ground during normal use. Statement 0445



Warning

Read the installation instructions before using, installing or connecting the system to the power source. Statement 1004



Warning

Class 1 laser product. Statement 1008



Warning

There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Statement 1015



Warning

This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. Statement 1017



Warning

This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024



Warning

Class 1 LED product. Statement 1027



Warning

Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place. Statement 1029



Warning

Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030



Warning

Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. Statement 1034



Warning

Ultimate disposal of this product should be handled according to all national laws and regulations. Statement 1040



Warning

To prevent the system from overheating, do not operate it in an area that exceeds the maximum recommended ambient temperature of 104°F (40°C). Statement 1047



Warning

Stability hazard. The rack stabilizing mechanism must be in place, or the rack must be bolted to the floor before you slide the unit out for servicing. Failure to stabilize the rack can cause the rack to tip over. Statement 1048



Warning

The chassis should be mounted on a rack that is permanently affixed to the building. Statement 1049



Warning

Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or view directly with optical instruments. Statement 1051



Warning

Class 1M laser radiation when open. Do not view directly with optical instruments. Statement 1053



Warning

Class I (CDRH) and Class 1M (IEC) laser products. Statement 1055



Warning

Invisible laser radiation may be emitted from the end of the unterminated fiber cable or connector. Do not view directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm may pose an eye hazard. Statement 1056



Warning

IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071

SAVE THESE INSTRUCTIONS



Warning

The covers are an integral part of the safety design of the product. Do not operate the unit without the covers installed. Statement 1077


Preventing ESD Damage

ESD damage might occur when modules or other FRUs are improperly handled, resulting in intermittent or complete failure of the modules or FRUs. Modules consist of printed circuit boards that are fixed in metal carriers. EMI shielding and connectors are integral components of a carrier. Although the metal carrier helps to protect the board from ESD, always use an ESD-grounding strap when handling modules. To prevent ESD damage, follow these guidelines:

  • Always use an ESD wrist or ankle strap and ensure that it makes good skin contact.

  • Connect the equipment end of the strap to an unfinished chassis surface.

  • When installing a component, use an available ejector lever to properly seat the bus connectors in the backplane or midplane. These devices prevent accidental removal, provide proper grounding for the system, and help to ensure that bus connectors are properly seated.

  • When removing a component, use an available ejector lever to release the bus connectors from the backplane or midplane.

  • Handle carriers by available handles or edges only; avoid touching the printed circuit boards or connectors.

  • Place a removed component board-side-up on an antistatic surface or in a static-shielding container. If you plan to return the component to the factory, immediately place it in a static-shielding container.

  • Avoid contact between the printed circuit boards and clothing. The wrist strap only protects components from ESD voltages on the body; ESD voltages on clothing can still cause damage.

  • Never attempt to remove the printed circuit board from the metal carrier.

Tools Required for the Installation or Removal of Supervisor Engines

You will need these tools to install or remove supervisor engines and line cards:

  • Your own ESD-prevention equipment or the disposable grounding wrist strap included with all upgrade kits, FRUs, and spares.

  • Antistatic mat or antistatic bag

Installing and Removing Supervisor Engines

The following sections provide information about how to install or remove a supervisor engine.

Installing a Supervisor Engine


Warning

Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. Statement 1034

Caution

To prevent ESD damage, handle supervisor engines by the carrier edges only.

Before you begin

  • Verify chassis slot restrictions.

  • Ensure that you have enough clearance to accommodate the interface equipment that you will connect directly to the supervisor engine ports.

Procedure


Step 1

Take the necessary precautions to prevent ESD damage. Wear a grounded ESD wrist strap while handling the modules, and keep them in ESD-protective bags when they are not installed in a chassis.

Step 2

Remove the slot blank cover (C9606-SLOT-BLANK=) if present, by squeezing the release handles towards each other (with your thumb and index fingers) and slide the cover out of the bay. Save it for future use.

Figure 3. Removing the Slot Blank


Step 3

Remove the new supervisor engine from the shipping packaging. Handle the module using only the module’s metal tray or the front panel. Do not touch the printed circuit board or the connector pins.

Step 4

Pivot the left and the right ejector levers away from the front of the module and hold them while sliding the module into the slot.

Step 5

Hold the supervisor engine's front panel with one hand and place your other hand under the carrier to support the module.

Step 6

Position the new module in the slot. Make sure that you align the sides of the module with the slot guides on each side of the chassis slot.

Figure 4. Positioning the Supervisor Engine in the Slot


Step 7

Carefully slide the supervisor engine into the slot. Pivot both the ejector levers inward simultaneously.

Figure 5. Pivoting the Ejectors Levers Inward


1

Ejector levers to be pivoted inward after the supervisor engine slides in all the way.

When installed correctly:

  • The ejector catch pins on both the ejector levers engage the chassis sides.

  • The ejector levers are fully closed when they are flush with the module faceplate.

    Figure 6. Supervisor Engine in Installed Position


    1

    Fully seated supervisor engine with edges flush with the chassis.

Step 8

Check the status of the module:

  1. Verify that the supervisor engine status LED is lit.

  2. Periodically check the status LED.

    If the status LED changes from amber to green, it means that the supervisor engine has completed the boot process successfully, and is now online.

    If the status LED remains amber or turns red, it means that the supervisor engine has not completed the boot process successfully, and may have encountered an error.

  3. When the switch is online, enter the show module command. Verify that the system acknowledges the new supervisor engine and that the module status is OK.

  4. If the module is not operational, reseat it. If the module is still not operational, contact your Cisco customer service representative.


What to do next

Install blank slot cover (C9606-SLOT-BLANK) in empty slots, if any, to maintain consistent air flow through the switch chassis.

Removing a Supervisor Engine


Warning

Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. Statement 1034



Warning

Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or view directly with optical instruments. Statement 1051



Caution

To prevent ESD damage, handle the supervisor engine by the carrier edges only.


Before you begin

  • You will need a slot blank cover (C9606-SLOT-BLANK) if the slot is to remain empty.

  • Install dust plugs into the transceiver’s optical bores if the module is equipped with removable optical transceivers. This prevents possible dust contamination, which can affect port performance.

  • Take necessary precautions to prevent ESD damage. Wear a grounded ESD wrist strap while handling the modules.

Procedure


Step 1

Grasp the left and right ejector levers and slightly push the two module ejector levers in and towards the faceplate.

Figure 7. Pushing the Ejector Levers Slightly Inward


Step 2

Press the ejector buttons on the ejector levers of the module to release the levers from the module.

Note 

Make sure you push the ejector levers slightly inward before you rotate the levers outward. Failing to do so will deform the injector catch pins on the levers.

Step 3

Grasp the left and right ejector levers and simultaneously rotate the levers outward to disengage the supervisor engine from the backplane connector.

Figure 8. Pivoting the Ejector Levers Outward


1

Button on the ejector lever to be pressed before pivoting the levers outward

2

Ejector levers

Step 4

Grasp the front panel of the supervisor engine with one hand and place your other hand under the carrier to support and guide it out of the slot. Do not touch the printed circuit boards or connector pins.

Step 5

Carefully slide the supervisor engine straight out of the slot, keeping your other hand under the carrier to guide it.

Figure 9. Removing a Supervisor Engine from the Slot


Step 6

Place the supervisor engine on an antistatic mat or in an antistatic bag.

Step 7

Install a replacement supervisor engine after a 15-second wait. Alternatively, if the chassis slot should remain empty, install a blank slot cover (C9606-SLOT-BLANK).

Blanks should only be removed when installing a module and must be replaced if a module is ever removed. A syslog message is generated every 5 minutes when an empty slot is detected. You must insert a module or a slot blank to avoid chassis overheating.

Warning 

Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place. Statement 1029


Installing and Removing SATA SSD Modules

The following sections provide information about how to install and remove a SATA SSD module.

Removing an M.2 SATA SSD Module

This task describes how to remove a SATA SSD module from the supervisor engine.

Before you begin

You should have powered down the system.

Procedure


Step 1

Take the necessary precautions to prevent ESD damage. Wear a grounded ESD wrist strap while handling the modules, and keep them in ESD-protective bags when they are not installed in a chassis.

Step 2

Follow the procedure as described in Removing a Supervisor Engine, to remove the supervisor engine from the chassis.

Step 3

Handle the supervisor engine by the carrier edges and place it on an antistatic mat.

Step 4

Loosen and remove the mounting screw on the SATA SSD module.

Step 5

Slide the SATA SSD module out of the connector.

Figure 10. Removing a SATA SSD Module


1

Mating connector

3

Mounting screws

2

SATA SSD module

-

-


Installing an M.2 SATA SSD Module

This task describes how to install a new SATA SSD module.

Before you begin

  • You will need a Philips screwdriver to tighten the mounting screw.

  • Take the necessary precautions to prevent ESD damage. Wear a grounded ESD wrist strap while handling the modules.

Procedure


Step 1

Loosen and remove the mounting screw on the blank SATA SSD module that is preinstalled on the supervisor engine.

Figure 11. Removing the Blank SATA SSD Module


1

Blank SATA SSD module

2

Mounting screw

Step 2

Remove the new SATA SSD module from the shipping packaging.

Step 3

Slide the SATA SSD module into the mating connector at a 20-degree angle and then push it down.

Step 4

Install and tighten the mounting screw.

Figure 12. Installing a SATA SSD Module


1

Mating connector

3

Mounting screw

2

SATA SSD module

-

-

Figure 13. Supervisor Engine with SATA SSD Installed


Step 5

Follow the procedure as described in Installing a Supervisor Engine, to install the supervisor engine.

Step 6

Power on the chassis.