Cisco BroadWorks Database Server 22.0

End-of-Life and End-of-Sale Notices

• BroadSoft Lifecycle Policy and BroadWorks Software Compatibility Matrix 22-Feb-2023 (PDF - 279 KB)

Bulletins

• End of Maintenance for Broadworks Enhanced Call Center Reporting and Database Server 01-May-2023
• Broadworks Release 25 Availability and End of Maintenance for BroadWorks Release 22 28-Jun-2022
• End-of-support of Linux 6 for the Cisco BroadWorks Release Independent software starting with release 2023.05 12-May-2022

Field Notices

Cisco BroadWorks Database Server 22.0

• Field Notice: FN - 72491 - New Version of BroadWorks Patch ap382824 Released - Software Upgrade Recommended 21-Oct-2022
• Field Notice: FN - 72440 - XSI Subscriptions Could Be Rejected with "Unauthorized Request" Response - AP382053 - Software Upgrade Recommended 06-Sep-2022
• Field Notice: FN - 72380 - SWManager 687810 and Later Requires Cisco BroadWorks Platform Patch AP356817 - Software Upgrade Recommended 05-Apr-2022
• Field Notice: FN - 72166 - BroadWorks Servers Prepatched with ap378332 Might Have Sudoers Permissions Issues - Software Upgrade Recommended 03-May-2021
• Field Notice: FN - 72100 - After Applying Cisco Broadworks Patch ap357768, Tomcat Might Not Stop Gracefully - Software Upgrade Recommended 19-Mar-2021
• Field Notice: FN - 72084 - BroadWorks Patch ap375018 Might Fail to Apply if ap372024 is Not Applied First - Software Upgrade Recommended 01-Apr-2021
• Field Notice: FN - 72053 - Patch AP.platform.22.0.1123.ap373777 Might Cause a Missing Sudoers Configuration on Upgrade or Revert - Software Upgrade Recommended 15-Feb-2021
• Field Notice: FN - 72050 - AP.platform.22.0.1123.ap371155 Prevents the Enterprise Migration Daemon from Starting - Software Upgrade Recommended 15-Feb-2021
• Field Notice: FN - 72049 - Patch AP.platform.22.0.1123.ap373954 Fails to Apply on Linux 5 Servers - Software Upgrade Recommended 15-Feb-2021

Security Advisories, Responses and Notices

• Cisco BroadWorks Network Server TCP Denial of Service Vulnerability 19-Apr-2023
• Cisco BroadWorks Application Delivery Platform, Application Server, and Xtended Services Platform Cross-Site Scripting Vulnerability 11-Jan-2023
• Cisco BroadWorks Application Delivery Platform and Xtended Services Platform Denial of Service Vulnerability 11-Jan-2023
• Cisco BroadWorks CommPilot Application Software Vulnerabilities 02-Nov-2022
• Cisco BroadWorks Hosted Thin Receptionist Cross-Site Scripting Vulnerability 05-Oct-2022
• Cisco BroadWorks Application Delivery Platform Software Cross-Site Scripting Vulnerability 03-Aug-2022
• Cisco BroadWorks CommPilot Application Software Vulnerabilities 08-Sep-2021
• Cisco BroadWorks Application Server Information Disclosure Vulnerability 07-Jul-2021
• Cisco BroadWorks Messaging Server XML External Entity Injection Vulnerability 05-May-2021

Compatibility Information

Most Recent

Release Notes

Documentation Guides

• Cisco BroadWorks Documentation Guide Release 25 14-Sep-2022
• Cisco BroadWorks Documentation Guide Release 24 25-May-2021

Technical References

Most Recent

Design Guides

Most Recent

Configuration Examples and TechNotes

• CAP Needs to be Disabled Post 22.0 Upgrade on all Servers to Prevent OCS Errors 10-May-2019
• Configure Broadworks OCISenderTool 27-Jan-2023
• Configuring HTTP/2 for BroadWorks NPS with Apple Push Notification Service 31-Mar-2021
• Use BroadWorks switchDeviceType Feature 31-Jan-2023

Configuration Guides

Most Recent

• BroadSoft Partner Configuration Guide Snom IP Phones 28-Feb-2023 (PDF - 1 MB)
• BroadSoft Partner Configuration Guide Snom C520 28-Feb-2023 (PDF - 1 MB)
• BroadSoft Partner Configuration Guide Polycom VVX Obi Edition Phones 28-Feb-2023 (PDF - 2 MB)
• BroadSoft Partner Configuration Guide Polycom UC Software Trio Conference Phones 28-Feb-2023 (PDF - 2 MB)
• BroadSoft Partner Configuration Guide Polycom UC Software VVX Phones 28-Feb-2023 (PDF - 3 MB)

Feature Guides

Most Recent

Support FAQ

• As a TTA, how can I switch between different ticketing groups? 12-Nov-2020
• Call Center - Call Forward Not Available - Need to use Call Forward Busy 11-Nov-2020
• How to enable UMS ExtraLogging channels 13-Jan-2021
• TrunkGroup: CallWaiting required to have multiple calls to TGUsers 12-Nov-2020
• What is static and dynamic user monitoring? 11-Nov-2020
• Why there is a disparity between the performance measurement bwNumberOfUsers and User License Count? 12-Nov-2020
• Working with large SIP packets 11-Nov-2020

Troubleshooting TechNotes

• Collaboration Solution Analyser (CSA) - BroadWorks Components 26-Mar-2021
• EMS stops logging alarms with AP.ems.22.0.1123.ap362164 workaround 17-Nov-2021
• Simplified patch management operations using NFM (Network Function Manager) 13-Mar-2021
• Tools for Managing BroadWorks: NFM vs CSA 26-Mar-2021
• Troubleshoot CommPilot Error "SSL_ERROR_NO_CYPHER_OVERLAP" 31-Jan-2023